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"Fantastic place to stay in Santiago. It is the centre of the city with easy access to everything. The old world charm was welcome. "

"Wonderful experience from a warm welcome from Javier on reception. We were early he gave us a key to the club lounge on 16 floor to have a coffee Soledad the lounge host welcomed us and offered us a lovely glass of Chilean champagne to sit and admire the view We had an Andes view room which was exceptionally clean and comfortable All of the staff in the hotel are helpful and friendly William served us in the Atrium bar when friends joined us. He explained the drinks list very well I’d definitely recommend the club lounge as the breakfast buffet had an extensive selection of food The patisseries were made in house and excellent The evening canapés included dim sum and pastel de chocolo. Great location a 5 minute walk to Parque Arcoa a large Mall with a wide range of shops. I’d stay here again."

"Solo tuvimos problemas a la hora de salir del estacionamiento, el ticket que nos dieron no funcionaba y ocasionó muchos problemas."

"Located in a very convenient place, near Gran Torre Costanera. Lots of eating places nearby!"

"Old style hotel but big rooms"

"Very friendly staff, perfect location, the rooms are not new but clean and comfortable. I would say there is room for improvement for the breakfast and also the drinks menu (stuff not available). But overall I would recommend this hotel and we will come back without a hesitation! "

"Inattentive staff and front desk staff not willing to accommodate us with simple things ruined the experience. "