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Sheraton Santos Hotel

4.0 star property
Family-friendly hotel with an indoor pool connected to a shopping center in Santos

Choose dates to view prices

Photo gallery for Sheraton Santos Hotel

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Property amenity
Lobby
View from property
The Sheraton Santos Hotel offers a peaceful retreat with convenient amenities. Enjoy international dishes at O Lagar Restaurant, sip drinks at the poolside bar, or unwind with spa services. The garden area provides WiFi, making it easy to stay connected while relaxing outdoors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Gym
The current price is ₩176,823
₩199,364 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Minibar, desk, blackout drapes, soundproofing

Classic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(52 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

Classic Room, 2 Queen Beds, Non Smoking | Minibar, desk, blackout drapes, soundproofing

Classic Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(55 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, desk, blackout drapes, soundproofing

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Rua Guaiaó, 70 - Aparecida, Santos, 11035-260

What's nearby

  • Praiamar Shopping Mall - 1 min walk - 0.0 km
  • Ponta da Praia Beach - 8 min walk - 0.7 km
  • Santos Harbor - 2 min drive - 2.2 km
  • Gonzaga Beach - 4 min drive - 2.9 km
  • Pitangueiras Beach - 13 min drive - 7.2 km

Getting around

  • Pinheiro Machado Station - 6 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kopenhagen - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Haru Temakeria e Sushi - ‬1 min walk
  • ‪Madero Steak House - ‬3 min walk

About this property

Sheraton Santos Hotel

Upscale family-friendly hotel near Santos Harbor
At Sheraton Santos Hotel, you can look forward to a poolside bar, a garden, and a playground. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, O Lagar Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-in, a banquet hall, and concierge services
  • Luggage storage, 11 meeting rooms, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 212 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and bidets
  • Free infant beds, daily housekeeping, and desks

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  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,005 reviews
The price is ₩100,106
₩114,361 total
includes taxes & fees
Nov 6 - Nov 7
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (BRL 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • O Lagar Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 11 meeting rooms
  • 11,560 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 165.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 65 per person
  • Covered valet parking fee: BRL 50 per day
  • Rollaway bed fee: BRL 165.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Frequently asked questions

Does Sheraton Santos Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Santos Hotel?

As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at Sheraton Santos Hotel on Nov 2, 2025 start from ₩176,823, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santos Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Santos Hotel?

Valet parking is available for BRL 50 per day.

What time is check-in at Sheraton Santos Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Sheraton Santos Hotel?

Check-out is at noon.

Where is Sheraton Santos Hotel located?

This family-friendly Santos hotel is located by the sea, within a 10-minute walk of Praiamar Shopping Mall, Aparecida Beach, and Ponta da Praia Beach. Santos Harbor is 1.3 mi (2 km) away.

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Reviews

Sheraton Santos Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 782 out of 1001 reviews
Rating 8 - Good. 165 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I RECOMMEND THIS ONE

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Stayed 2 nights in May 2025

10/10 Excellent

anselmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Maravilhoso
Stayed 3 nights in Nov 2024

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 2 nights in Mar 2025

10/10 Excellent

Fidaa

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Feb 2025

10/10 Excellent

Giane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
Stayed 2 nights in Nov 2024

10/10 Excellent

Reginaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold

Excelente
Stayed 1 night in Oct 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Stayed 3 nights in Dec 2024

2/10 Terrible

Siu pang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel receptionist had a very bad attitude, was full of lies, and the bed sheets in the room were extremely dirty.
Stayed 1 night in Jan 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel próximo a Praia com quartos limpos e confortaveis . Excelente cafe da manha
Stayed 1 night in Sep 2025

10/10 Excellent

zulmira

Stayed 1 night in Jul 2025

10/10 Excellent

andrea

Liked: Amenities
Tudo ótimo. Cama e chuveiro muito bons. Ar condicionado silencioso. Gostamos bastante.
Stayed 1 night in Jul 2025

10/10 Excellent

Ednaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indo a Santos temos nos hospedado no Sheraton, ótimas instalações, funcionários bem educados e receptivos. Deixo somente um ponto e questionamento, estacionamento terceirizado, alto custo para deixar o carro por 24 horas.
Stayed 3 nights in Jul 2025

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Stayed 1 night in Jun 2025

10/10 Excellent

DIVA C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Tuve una estancia excelente.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Newton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

Desde a chegada, nos receberam rapidamente, comissários e check in. Quarto limpo, espaçoso, confortável e silencioso. Layout do banheiro bem espaçoso com ótimo chuveiro. TV com canais a cabo com muitos canais. Piscina muito boa, com água aquecida. Manobristas muito cordiais também. ( 50,00 por 24horas) Café da manhã excelente incluso na tarifa Um dia eu precisava sair cedo antes do café da manhã abrir, e eles se dispuseram a preparar um café para viagem.
Stayed 1 night in Jun 2025

10/10 Excellent

IRWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sempre bom

Sempre gostoso ficar no Sheraton em Santos
Stayed 2 nights in Jun 2025

10/10 Excellent

Helena Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Hotel excelente, limpo, acomodação excelente, funcionários prestativos. Otima area de compras e alimentação .
Stayed 2 nights in Jun 2025

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo Hotel. Recomendo.
Stayed 3 nights in Jun 2025

10/10 Excellent

JOAO F

Stayed 1 night in Jun 2025

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in Jun 2025

10/10 Excellent

rogerio

Stayed 1 night in Jun 2025