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Hotel Heritage

4.0 star property
Indulge in rejuvenating spa massages or savor exquisite international cuisine at Perlage, while exploring local culture at Frei Caneca.

Choose dates to view prices

Hotel Heritage on Paulista Avenue blends comfort and culture with an on-site art gallery and shopping mall. Refresh in the indoor pool after exploring. Multilingual staff assist with travel plans. Enjoy free WiFi and convenient dry cleaning services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
The current price is ₩180,599
₩189,629 total
includes taxes & fees
Jun 20 - Jun 21
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About this property

Hotel Heritage

  • Upscale hotel near Paulista Avenue
  • Located close to Frei Caneca Shopping and Convention Center and Rua 25 de Marco, Hotel Heritage provides a free breakfast buffet, an art gallery on site, and a shopping mall on site. Treat yourself to a massage at the onsite spa. The on-site restaurant, Perlage, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with sun loungers
    • Bike rentals, self parking (surcharge), and multilingual staff
    • Meeting rooms, a TV in the lobby, and concierge services
    • An elevator, tour/ticket assistance, and luggage storage
  • Room features
  • All 53 individually decorated rooms feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and showers
    • Plasma TVs with cable channels
    • Daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 60 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for BRL 80 per day

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 30 per day
  • Pet fee: BRL 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Hotel Heritage have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Heritage?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Heritage on Jun 20, 2026 start from ₩180,599, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Heritage pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of BRL 60 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for BRL 30 per day.

What time is check-in at Hotel Heritage?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Heritage?

Check-out is at noon.

Where is Hotel Heritage located?

Located in Consolação, this spa hotel is within a 10-minute walk of Paulista Avenue and Frei Caneca Shopping and Convention Center. Rua 25 de Marco and Allianz Parque are also within 3 mi (5 km). Paulista Station is 8 minutes by foot and Higienópolis-Mackenzie Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 447 out of 940 reviews
Rating 8 - Good. 358 out of 940 reviews
Rating 6 - Okay. 105 out of 940 reviews
Rating 4 - Poor. 16 out of 940 reviews
Rating 2 - Terrible. 14 out of 940 reviews

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, staff was nice.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel with kind staff and large breakfast. The pool and sauna area is very nice. I would definitely stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location clean/safe walkable
Stayed 1 night in Sep 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and I enjoyed my stay near the bars and restaurants.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

rufus

Liked: Cleanliness, staff & service
I stayd at three hotel in sao paulo this time, one was mediocre, but this one was by far the best. Of course not a five tar hotel (slow elevators, overhearing others, cold gym), but superfriendly people, nice warm pool, nice and clean, ok breakfast - cosy and really friendly, i like it - recommend and will come back
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jefferson

Liked: Cleanliness, amenities, property conditions & facilities
Quick 2 day stay. Very comfortable. Staff was very nice. I will stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, great location, good breakfast, small but fully equipped room.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, tasty breakfast
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value option for Sao Paulo

A really good selection of food for breakfast, catering for all tastes. The room was alright, but we had issues with the aircon so were moved to another room. Other than that, all good.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friends easy to communicate with
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay for us in Sao Paulo, close to Paulista, the metro, and good eats/nightlife. Also a very safe area where we felt comfortable walking around. Staff were quite friendly and attentive. Room was very clean. There is a decently equipped gym as well as a pool and sauna. Breakfast buffet was also great and had a good variety. Only feedback would be in the morning, there was hammering/banging noises coming from elsewhere in the hotel that made it difficult to sleep. Not sure if this is a common occurrence, but would suggest that work take place later in the day.
Stayed 6 nights in May 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a good experience. In fact, the hotel needs to improve the posted photos because they do the hotel a disservice. For example, the photo of the gym only reflects a treadmill or two. But, they have much more equipment than that. The hot tub and indoor pool are both heated to the same very want temperature, which was really nice. Also, our room had a jacuzzi in it, which I had no idea of until we arrived. I think those were very important points that were left out that could help the hotel gain more business. But, the bar is somewhat of a joke. There was no one really working the bar and when we wanted drinks delivered to the pool area, due to no bar in or near the pool, I had to physically go to the front desk to ask for attention at the bar. There is a phone near the pool that allows calling the bar, but no one ever answered. In fact, we wanted a second round of drinks but it was too much of an effort to get someone's attention to make the purchase. The hot buffet breakfast was decent, but not memorable. Also, the toilet flush in our room was really poor and needs attention. But during check out, no one even asked if we had any issues with our stay nor asked for suggestions. Would I stay there again? Probably. But, a change of management would help. Right now it appears that no one is really paying attention to the details that could bring in more revenue for the hotel and enhance the customer experience.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Bonnie

Liked: Staff & service

Ok Hotel if you get a good price

Hotel was ok. The lobby is beautiful but our room did not match the front lobby. The room we had on the 9th floor needed a reno. The bed was comfortable, wifi worked well and the shower had great water pressure with good pressure. Breakfast was included and it was sufficient. Front desk staff was very good and spoke English. Lots of restaurants around for dining. Overall I would give this hotel 6/10
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that I could not access my family floor with my key. You must use your key to utilize the elevator but you can only go to your room floor. The toliet seat are horrible. The seat is thin and it hurts your thighs when sitting. Complimentary breakfast was Okay for the most part, but it offered the same hot options every day no variety Wifi worked well. King bed was comfortable. My housekeeper was really nice. Location was busy burger spot, bars, sports bars and shopping all around and a straight walkable shot to Paulista Ave.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Gene Roderick L

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at Hotel Heritage multiple times already. This is the first time I’m writing a review though. On the plus side, the hotel is conveniently located for all my needs - restaurants, church, Metro stations and thankfully, the street it is on is not closed during Carnival celebrations on the weekends. Also, I have to single out Kawani who is one of the best in their reception desk. She speaks English which is very helpful for international travelers who don’t speak Portuguese. She s also very helpful in general and has great friendly demeanor. They should have more like her in their team. Review to be continued …
Stayed 2 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Very good
Verified

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean,Friendly and helpful staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

João Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bars and res
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Noisey
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect landing spot for visiting São Paulo, in a safe, central neighborhood with excellent options for dining nearby and most major sites within an hour’s walk (and if you don’t feel like walking, the metro station is not far and it’s easy to navigate by taxi or uber). The rooms were comfortable and clean, and the staff were amazing. Always helpful and kind.
Stayed 9 nights in Aug 2025
Verified

8/10 Good

Asgar

Liked: Cleanliness, staff & service, property conditions & facilities
it is good hotel near the hospital
Stayed 9 nights in Feb 2024
Verified

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was amazing
Stayed 22 nights in Jan 2025
Verified

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was extremely helpful with printing documents we needed in order to depart Brazil.
Stayed 1 night in Apr 2025