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페스타나 마라마르 상 투메 여행 후기

3 out of 5
페스타나 마라마르 상 투메
Avenida Marginal 12 De Julho, São Tomé Island

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 32개 이용 후기 중 6개" "
평점 8 - 좋아요. 32개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 32개 이용 후기 중 8개" "
평점 4 - 별로예요. 32개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 32개 이용 후기 중 1개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Christiaan

2024년 2월에 4박 숙박함

8/10 - 좋아요

Christiaan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Ouder hotel, maar goed onderhouden. Zeer mooie tuin en zwembad. Ligging zeer goed. 1 minpunt voor reizen in Sao Tome en Principe is : geen Mastercard, debet if credit cards accepted. Visa debet max 60€ in pinautomaat voor sommige banken only. In meeste hotels kan men niet met cards betalen !!! Cash meenemen. Euro is eel overl betaalmiddel of lokale Dobra munt.
2024년 1월에 7박 숙박함
답변 제공: Heer Christiaan 님, 2024년 2월 12일
Geachte heer Christiaan, Namens het hele team van Pestana Miramar São Tomé willen we u bedanken voor de tijd die u genomen hebt om uw positieve feedback te geven. Uw mening is zeer belangrijk voor ons, omdat we daarmee onze diensten kunnen blijven verbeteren en beter kunnen anticiperen op de behoeften van onze gasten.Wij zijn blij dat we aan uw verwachtingen hebben voldaan. Het was een enorme eer u als gast te hebben en we kijken ernaar uit u in de toekomst weer te mogen verwelkomen bij Pestana Miramar São Tomé.Met vriendelijke groeten, het team van Pestana Miramar São Tomé

10/10 - 훌륭해요

Duarte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Lovely stay on a nice hotel with very friendly staff
2024년 1월에 8박 숙박함
답변 제공: Sr. Duarte 님, 2024년 2월 12일
Dear Mr. Duarte,On behalf of the entire team at Pestana Miramar São Tomé, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Miramar São Tomé

4/10 - 별로예요

Dave

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Just a few dollars more !
This hotel has seen its day; for a few dollars more per night you will get much better service and quality at the sister hotel just along the road 5 minutes walk and right on the beach. I was glad to see the back of it, after leaving I realized that they still charged me for the airport collection where I was waiting for nearly 1 hour. There was no service at the pool area even though there must have been 12-15 guest sitting around, inside there were plenty of staff doing very little. The rooms were well used, I changed room once but gave up after that. The food/drink prices about 4 times compared to the cafe just near the hotel entrance so no wonder there was no business inside the hotel. Bed was comfortable and the AC worked.
2020년 3월에 3박 숙박함

8/10 - 좋아요

YOUSEF

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
value for money
Near to restaurants & shops. The negative things is slowly WiFi & breakfast
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 12월에 7박 숙박함

10/10 - 훌륭해요

DUC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon rapport qualité-prix pour ce bel hotel.
Bel hôtel, la belle piscine est le gros point fort. Proche du centre
2019년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 2박 숙박함

6/10 - 괜찮아요

Maria

Razoável
2019년 4월에 1박 숙박함

8/10 - 좋아요

Keijo

좋아요: 청결 상태, 직원 및 서비스
Hyvä keskitason hotelli.
2019년 3월에 9박 숙박함

8/10 - 좋아요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

vera

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
ok
ok, não posso afirmar que as instalaçoes sejam as melhores, pelo que se paga era esperada um pouco mais... a piscina nao estava em funcionamento e ninguem se preocupou em informar demos com isso quando nos preparavamos para ir para lá... o pequeno almoço também fica á quem e o staff que o servia também não estava preocupado em repor o que acabava.

10/10 - 훌륭해요

PAWEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
dobry hotel
duży całodobowy basen, bardzo dobra kuchnia i świetna lokalizacja

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boa relação qualidade-preco.
Bem localizado, limpo e confortável.

8/10 - 좋아요

Henrique

no pool not good
Too hot not to have a pool ready for guest

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wunderschön gelegen, super Service, nicht nur Banana-Beach, Schildkröten, Natur, ist allgemein das Geld wert. Unser Tipp: All inklusive: Fast alle Touren sind dann dabei, dazu Bier, Essen am Banana Beach, Lunchpakete, Cocktails etc
2018년 3월에 4박 숙박함

8/10 - 좋아요

Jean Luc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un bon choix pour dormir à Sao Tome
Nous avons été satisfait de l'hôtel. Le personnel est très serviable et aimable. Le jardin et la piscine sont les atouts de cet hôtel. La nourriture est quant à elle moyenne
2017년 9월에 1박 숙박함

2/10 - 너무 별로예요

Capiondo MUndo 님, Portugal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More a residential than a hotel
I have stayed in this hotel for some few days. The hotel was designed by an architect from former yugoslavia and lacks of everything. Although the staff is friendly, it is not a 4 star hotel. Everything seems very old fashion. The sound insulation is poor. The air conditioning is installed in a position that the air flow will go directly to the bed. The doors are old and lock is terrible. The breakfast lacks of taste. There some local fruit, but preparation and presentation is not good. Room Tip: I think there are not good rooms :) :) wifi worked well most of the time. Prices are high.
2017년 9월에 11박 숙박함

6/10 - 괜찮아요

Ralph

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Not 4 stars by any standard
The hotel was merely average at best. My air conditioning didn't work. they tried to fix it but couldn't during my 2 nights there. Soa Tome is hot and very humid so this was a major drawback. Also, the rooms don't have Wi-Fi which is very inconvenient. You need to go to the lobby to connect. The breakfast buffet was average as well. The view from the room was very good. The staff tried very hard and were all very nice.

10/10 - 훌륭해요

Epifania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gerson at the reception is very good and helpful.
Great team at this hotel. Gerson at the reception is very professional and helpful. Very good work overall, my partner and I had an amazing 11 day holiday here.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Preis - Leistung stimmt leider im ganzen Land nicht. Ausser Portugiesisch wird leider nur etwas Französisch und Englisch verstanden und kaum gesprochen.

4/10 - 별로예요

Lena

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Fint placeret. Gåafstand til alting
Meget sløv service i baren.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
The condition of the hotel was pretty decent - rooms were clean and neat, as well as the restaurant. Staff were polite but not necessarily friendly. My problem was the price. There are many other smaller hotels and guest houses for much less , and if you tried to arrange any sort of outing with the hotel they charge almost twice the actual cost. The money doesn't exactly go to the community and is probably going back to Europe. There are no nearby beaches either, and you need to take a taxi to get to a beach. I recommend booking with a smaller hotel, or staying here one night and then finding another hotel that isn't advertised online, as most are not. Also the orbitz booking didn't show up on their computer which caused a problem at checkin. The staff coped with it, but something is definitely wrong with the way that orbitz expects things to work.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice hotel, but in need of some updates.
Miramar is a quiet, family-friendly hotel. It was recently acquired by the Pestana group, and when compared to the nearby Pestana Sao Tome, one will notice the differences. That said, we did enjoy our stay and would return again in the future. What works: - A/C in the rooms - The pool - The restaurant's brick-oven (the pizzas were amazing) What doesn't: - The staff's understanding of English (it was harder to communicate here than at the other property) - The restaurant's menu: it's small and doesn't allow for substitutions. My kids would have enjoyed some fried plantains or chips (french fries), both of which come as sides, but weren't available separately from their respective entrees. - Wait staff training. While very friendly and accommodating, one at least to occasion we received the wrong food.

4/10 - 별로예요

Not Provided

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
muito fraco
Hotel com preço muito elevado em relação a qualidade oferecida . pequeno almoço muito fraco , quartos muito antigos e não dignos de uma marca como o PESTANA. Hotel em geral com uma qualidade muito fraca.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
agradável
hotel agradavel convenientemente localizado staff simpatico e esforçado

8/10 - 좋아요

Charlotte 님, Malakoff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
J'aurais préféré le Miramar
Deux séjours à Sao Tomé, à quelques jours d'intervalle : le premier au Miramar, le second, "surclassée" au Pestana Sao Tomé, car le Miramar était complet. C'est sûr, le Pestana Sao Tomé est d'une catégorie supérieure, chambres plus grandes, équipement plus complet, ambiance luxueuse. Mais j'ai regretté le Miramar, dont j'aime l'ambiance familale et qui est bien mieux situé : au Sao Tomé, rien n'est vraiment accessible à pied...

8/10 - 좋아요

Charlotte 님, Malakoff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un personnel particulièrement aimable et serviable
Deux semaines, pour le travail, plus quelques jours de repos. La chambre est grande, donne sur la piscine, l'équipement complet ou presque : ne manque que le coffre-fort individuel. L'hôtel est assez bien situé, face à la mer et assez proche du centre. Et surtout, le personnel a réponse à toutes les questions, ou presque, et essaie vraiment d'aider les clients.

10/10 - 훌륭해요

Miramar酒店 님, 圣多美

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
服务很周到，还帮忙找了车，只是房子有些老，设备有些陈旧了，是不是葡萄牙殖民时盖的房子

8/10 - 좋아요

redaelli giovanni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Eddie and Coral 님, England and Spain

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
HOTEL..... Needs refurb asap
Filled in form at hotel........ Basically hotel in desperate need of refurbishment....Not up to 4 star rating by a long way. refurb or reclassify! SAO TOME..... Getting independence has maybe lined a few peoples pockets!...its not helped the native population. ..... The Islands needs a government to reorganise all vital services to keep up with other third world countries I've badly damaged my knee whilst on holiday....and have to go to hospital now I'm back regards Edmund Jackson

6/10 - 괜찮아요

Neil 님, London

One of two credible options
Hotel was reasonable but nothing special. Not too far from the centre - easy walk day or night.