โI did not even stay at this property. Even though listing was up on expedia, as soon as I booked, the hotel sent me a message saying it is not available. I've asked for help to cancel to get my money back, they told me to contact Expedia. Fair enough, I've contacted expedia explained the situation. Expedia said they could not contact the hotel and did not refund my money. A service I didn't even use!! Hotel didn't move a finger to help. On top of that , the daily rate presented is misleading ,...
โThe rooms here are lovely and well kept! Staff were very friendly and helpful. Only downside is that the restaurant is pretty bad... poor service and food that is reheated from a freezer to just about warm with watered down ketchup. Definitely need to go further afield for good food as the other local options also aren't great in the evenings. I also recommend that you get lots of water at the supermarket because they provide two water bottles which dont last very long. โ
โEveryone from Fredna to the beach staff made our stay marvelous. Everyone was so polite and welcoming. The room was clean and very detail oriented. They made me and my girlfriend feel like we were family. Definitely highly recommend and will be coming back โ
โCheck in was simple. Received and email the day before trip with check in instructions and directions. The property was well maintained. Enjoyed having the swimming pool and private access to the beach. This side of Grace Bay has less crowds than the east side. If you like being away from all the crowds and having a semi private section of beach, this is the place to stay.โ
โIt was very well kept, the rooms were very clean, the staff very attentive.. What I would say even though the pool is open 24hrs it needs more lights.. but overall great stay.. and I would also like to mention Daniel was great in making accommodations to and from the beach.. overall thanks for welcoming us it was a pleasure ๐ โ
โSo Beautiful! This was amazing for our family of 6. The rooms, service and area was amazing. I would definitely recommend this resort. We felt completely safe the whole time. I would stay here again. โ
