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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Travelers find urban tranquility at this city center hotel where natural hot springs, spa treatments, and complimentary WiFi create a perfect retreat

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Dormy Inn Premium Otaru Natural Hot Spring offers warm hospitality and modern comfort in downtown Otaru. Enjoy spa treatments, relax in the sauna, or savor meals at the restaurant. The helpful staff provides 24-hour front desk service and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Moderate Double Room, Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Smoking (15sqm)

7.6 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Non Smoking (15sqm)

8.6 out of 10
Excellent
(46 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Smoking (21sqm)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Non Smoking (21sqm)

8.4 out of 10
Very good
(65 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room + Tatami, Non Smoking (21sqm)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Old Endo Matabei House - 6 min walk - 0.6 km
  • Otaru Canal - 7 min walk - 0.7 km
  • Tomioka Catholic Church - 9 min walk - 0.8 km
  • Sakaimachi Street - 11 min walk - 0.9 km
  • Otaru Music Box Museum - 20 min walk - 1.7 km

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 79 min drive

Restaurants

  • ‪バーガーキング (Burger King) - ‬1 min walk
  • ‪若鶏時代 なると 本店 - ‬4 min walk
  • ‪味処たけだ - ‬2 min walk
  • ‪魚萬 - ‬3 min walk
  • ‪Coffee House CHAFF - ‬3 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Hotel near Otaru Canal
Take advantage of dry cleaning/laundry services, a full-service spa, and a restaurant at Dormy Inn Premium Otaru Natural Hot Spring. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Luggage storage, an elevator, and a 24-hour front desk
  • A vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 245 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Rainfall showers, bidets, and hair dryers
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is Dormy Inn Premium Otaru Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1400 per night. Limited spots are available.

What time is check-in at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Dormy Inn Premium Otaru Natural Hot Spring?

Check-out is at 11 AM.

Where is Dormy Inn Premium Otaru Natural Hot Spring located?

Located in the heart of Otaru, this spa hotel is within a 15-minute walk of Nichigin-dōri and Otaru Canal. Old Endo Matabei House and Otaru City Art Museum are also within 10 minutes. Otaru Station is only a 2-minute walk and Minami-Otaru Station is 24 minutes.

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Reviews

Dormy Inn Premium Otaru Natural Hot Spring Reviews

8.8

Excellent

8.6

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1006 reviews
Rating 8 - Good. 286 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

Reviews

10/10 Excellent

LIAN CHING

Liked: Cleanliness, amenities, property conditions & facilities
Less than 1 min walk to Otaru Station. Amazing hotel in Otaru. Clean and spacious room, convenient walk to nearby attractions. Regret staying only for 1 night in Otaru and in this hotel. Even if we were to stay one week, there will be enough interesting places to visit.
Onsen in hotel
Nearby attraction
Stayed 1 night in Dec 2025

10/10 Excellent

Walloce

Liked: Amenities, property conditions & facilities
This chain always has best locations.. all the hotel amenities.. the ONSEN are the best.. with ice cream massage chairs etc
Stayed 2 nights in Oct 2025

10/10 Excellent

Ming Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and lovely staff! onsen hours quite convenient as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheuk Yin Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, next to the fish market, many food choices around the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice bath

Great location and the public bath is excellent
Stayed 1 night in Aug 2025

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and high across JS station
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor
Stayed 1 night in Sep 2025

10/10 Excellent

Siu pang benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and in a great location
Stayed 5 nights in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Dormy Inn is conveniently located a minute’s walk from the train and bus station. Shopping was also easily accessible. The Canal ride and Bank Museum besides restaurants, were within comfortable walking distance.
Stayed 1 night in Sep 2025

8/10 Good

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the natural hot spring was good.
Stayed 3 nights in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located, but is getting a little tired. Staff were great and the Onsen facility was good.
Stayed 1 night in Jul 2025

8/10 Good

Laiwa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Kind an old school hotel

Close to train station. Walk to the canal is a bit far. The onsen is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Han Seob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfort

The spa was so good, the breakfast buffet was good and the night snack of ramen was impressive. Must be there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Free noodles at night and the hot spring is really nice.
Stayed 3 nights in Feb 2025

8/10 Good

Eben

Liked: Cleanliness, staff & service
Conveniently located across from thr train station. Walkable distance to the Canal and shopping street.
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

10/10 Excellent

Ho Huat

Liked: Cleanliness, property conditions & facilities
Excellent stay as always. Consistent product
Stayed 1 night in Jun 2025

8/10 Good

Wai Chun

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Walkable from Otaru station
Stayed 1 night in Jun 2025

10/10 Excellent

Mud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. They provided the warmest support. JPY1400/night parking without limitation in/out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and professional. Great room and excellent onsen
Stayed 1 night in May 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located across the JR Otaru station . Love their Onsen & breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Xiaohong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is facing the train station, just across the street and drop the luggage then start heading to go for food and shopping. The hot spring pools are amazing, definitely got to try! Staff are nice and friendly. Room inside is very comfortable to stay.
Stayed 1 night in May 2025

8/10 Good

wingtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath is great
Stayed 1 night in Feb 2025