10/10 Excellent
Maja
Jan 29, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Maja
Stayed 3 nights in Jan 2026
Granbell Hotel Otaru
3.0 star property
Choose dates to view prices
Photo gallery for Granbell Hotel Otaru
Located close to Otaru Canal, Granbell Hotel Otaru provides an indoor public bath (no minerals), a rooftop terrace, and laundry facilities. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Parking available
- Bar
- Laundry
The current price is ₩103,935
₩103,935
₩114,325 total
Apr 6 - Apr 7
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Twin Room, Non Smoking
Twin Room, Non Smoking
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
View all photos for Hollywood Twin Room, Non Smoking
Hollywood Twin Room, Non Smoking
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
View all photos for Double Room, Non Smoking
Double Room, Non Smoking
Highlights
Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Highlights
Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Twin Room, Non Smoking
Deluxe Twin Room, Non Smoking
Highlights
Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds and 1 Twin Sofa Bed
View all photos for Accessible Room, Non Smoking
Accessible Room, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Heating
Hair dryer
Private bathroom
Shower/tub combination
Smart speaker
- Sleeps 2
- 1 Twin Bed and 1 Twin Sofa Bed
View all photos for Corner Suite, Non Smoking
Corner Suite, Non Smoking
Highlights
Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds and 2 Twin Sofa Beds
View all photos for Twin Room - Non-Smoking
Twin Room - Non-Smoking
- Sleeps 2
View all photos for Hollywood Twin Room - Non-Smoking
Hollywood Twin Room - Non-Smoking
- Sleeps 2
View all photos for Double Room - Non-Smoking
Double Room - Non-Smoking
- Sleeps 2
View all photos for Superior Double Room - Non-Smoking
Superior Double Room - Non-Smoking
- Sleeps 2
View all photos for Deluxe Twin Room - Non-Smoking
Deluxe Twin Room - Non-Smoking
- Sleeps 3
View all photos for Accessible Room - Non-Smoking
Accessible Room - Non-Smoking
- Sleeps 2
View all photos for Corner Suite - Non-Smoking
Corner Suite - Non-Smoking
- Sleeps 4
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About the neighborhood
Otaru is home to Granbell Hotel Otaru. Bank of Japan Museum and Old Endo Matabei House are local landmarks, and the area's natural beauty can be seen at Otaru Canal and Niseko-Shakotan-Otarukaigan Quasi-National Park. Otaru Music Box Museum and Otaru Kihinkan are also worth visiting. Visit our Otaru travel guide
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
What's nearby
Sakaimachi Street1 min walk - 0.1 km
Otaru Canal2 min walk - 0.2 km
Otaru Music Box Museum11 min walk - 0.9 km- Suitengu5 min walk - 0.4 km
- Shin Nihonkai Ferry2 min drive - 1.4 km
Getting around
- Otaru Station13 min walk
- Inaho Station19 min drive
- Sapporo Okadama Airport (OKD)48 min drive
Restaurants
- 小樽 かま栄 工場直売店3 min walk
- おたる政寿司 ぜん庵2 min walk
- 廻転ずしとっぴー 小樽運河通店2 min walk
- 回転寿し 和楽5 min walk
- 北海あぶりやき 運河倉庫8 min walk
About this property
Granbell Hotel Otaru
Hotel near Otaru Canal
You can look forward to an indoor public bath (no minerals), a rooftop terrace, and laundry facilities at Granbell Hotel Otaru. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
- Self parking (surcharge), an elevator, and a vending machine
- Smoke-free premises and a 24-hour front desk
Room features
All 159 rooms include comforts such as air conditioning and smart speakers, in addition to perks like free WiFi.
More amenities include:
- Hair dryers and shampoo
- Smart speakers and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
Parking and transportation
- Height restrictions apply for onsite parking
- Self parking on site (JPY 1,500 per night; includes in/out privileges)
- Limited onsite self parking
Food and drink
- A bar/lounge
- A restaurant
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Vending machine
Outdoors
- Rooftop terrace
Spa
- Public indoor bath (no minerals)
- Public outdoor bath (no minerals)
Accessibility
- Elevator (43 inch wide door)
More
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Hair dryer
- Shampoo
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- Smart speaker
More
- Air conditioning
- Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
- Self parking fee: JPY 1500 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru
Frequently asked questions
Is Granbell Hotel Otaru pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Granbell Hotel Otaru?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on Apr 6, 2026 start from ₩103,935, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for JPY 1500 per night. Limited spots are available.
What time is check-in at Granbell Hotel Otaru?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Granbell Hotel Otaru?
Check-out is at 11:00 AM.
Where is Granbell Hotel Otaru located?
Situated in Otaru, this hotel is steps from Sakaimachi Street and Otaru Canal. Stained Glass Museum and Otaru Art Village are just steps away. Otaru Station is 13 minutes by foot and Minami-Otaru Station is 17 minutes.
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Reviews
Granbell Hotel Otaru Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Amenities
8.6
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 44 out of 74 reviews
10 - Excellent
44
Rating 8 - Good. 19 out of 74 reviews
8 - Good
19
Rating 6 - Okay. 5 out of 74 reviews
6 - Okay
5
Rating 4 - Poor. 3 out of 74 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 74 reviews
2 - Terrible
3
Reviews
8/10 Good
Wen Yan
Nov 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Wen Yan
Stayed 2 nights in Oct 2025
8/10 Good
Christy
Jan 29, 2026
Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Christy
Stayed 3 nights in Jan 2026
10/10 Excellent
Peter
Feb 14, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.
Peter
Stayed 3 nights in Feb 2026
6/10 Okay
Hitomi
Sep 30, 2025
Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Hitomi
Stayed 1 night in Sep 2025
10/10 Excellent
wilbert
Sep 17, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment
wilbert
Stayed 1 night in Sep 2025
10/10 Excellent
Mai
Mar 3, 2026
Liked: Cleanliness, staff & service, amenities
立地最高。部屋が綺麗！朝食で海鮮丼作れた！美味しかった！！
Mai
Stayed 1 night in Mar 2026
8/10 Good
豪紀
Feb 20, 2026
Liked: Cleanliness, amenities, property conditions & facilities
トイレ、ベッドが綺麗でとてもよかった！
豪紀
Stayed 1 night in Feb 2026
10/10 Excellent
Tetsuo
Jan 28, 2026
Liked: Cleanliness, amenities, property conditions & facilities
客室や設備も新しく、また朝食の内容も良かったです。ホテルの場所が駅から少し遠いのが難点でしたが、冬場でなければ問題ない距離の範囲でした。
Tetsuo
Stayed 1 night in Jan 2026
10/10 Excellent
NORIKO
Jan 22, 2026
Liked: Cleanliness, amenities, property conditions & facilities
ホテル全体に清潔感があった。アクセスがよく、観光するのも便利でした。
NORIKO
Stayed 1 night in Jan 2026
10/10 Excellent
正幸
Jan 14, 2026
Liked: Cleanliness, amenities, property conditions & facilities
大浴場もあり、朝食のメニューも豊富でスタッフもきびきび働いていた
正幸
Stayed 1 night in Jan 2026
2/10 Terrible
SHUNSUKE
Jan 5, 2026
Disliked: Amenities, property conditions & facilities
朝食を当日つけることができず、朝食難民になった。非常に一辺倒な対応で柔軟さがない。子供2人連れている自分はとても困った。目の前で、「断っていいですか？」などとマネージャーかだれかに電話で聞いたり、目の前でスタッフ同士で「断って」などと不作法なとやりとりしており、非常に素人くさく、不愉快だった。
SHUNSUKE
Stayed 1 night in Dec 2025
10/10 Excellent
Naomi
Jan 5, 2026
Liked: Cleanliness, amenities, property conditions & facilities
客室はきれい！朝ごはんもおいしい！大浴場もきれいで景色も良いです。
またきます。
Naomi
Stayed 1 night in Jan 2026
8/10 Good
Yuen Ting
Dec 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities
房間細了一點, 但舒服乾淨, 最喜歡6樓的大浴場
Yuen Ting
Stayed 1 night in Dec 2025
8/10 Good
NDSL
Dec 16, 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
惡夢連連，睡不好；但早餐好吃。
NDSL
Stayed 1 night in Dec 2025
4/10 Poor
Kuniko
Dec 13, 2025
Disliked: Amenities, property conditions & facilities
客室は思ったより狭いが我慢出来るが、ベッドの高さが↕️高くて座れない(登るという感じ)
ツインなのに小さな椅子が一つ有るだけ。テーブルも無い。低い？ベッドルームが有るかと聞いても無いと言われ、椅子も無いと言われ、主人が１階から(許可をもらって)運んで来た。大浴場があったのがすべてもの救い。
Kuniko
Stayed 1 night in Dec 2025
10/10 Excellent
Mica
Dec 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities
簡潔方便不錯選擇
Mica
Stayed 1 night in Nov 2025
10/10 Excellent
ShinJae
Dec 8, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새호텔이라 깨끗하고 위치도 나쁘지 않았어요
ShinJae
Stayed 2 nights in Dec 2025
10/10 Excellent
hatuki
Nov 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応がやわらかな感じで良かった。
また利用したいです。
hatuki
Stayed 2 nights in Nov 2025
10/10 Excellent
SHENG WEN
Nov 23, 2025
Liked: Cleanliness, staff & service, amenities
VERY GOOD
SHENG WEN
Stayed 1 night in Nov 2025
8/10 Good
siu ling
Nov 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
剛剛開幕不久，大堂擺放行李車，影響觀感，房間裝修非常好👍，可惜只有暖氣，對於外地人不一定能習慣，太焗了，窗應該不能開，我只有關掉才可以睡，早餐也不錯，很多款式選擇
siu ling
Stayed 1 night in Nov 2025
10/10 Excellent
Tomoe
Nov 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔感があり、大浴場が素晴らしかったです。サウナもステキでした！
同じ最上階にあるBARからの見晴らしが最高でした！
Tomoe
Stayed 2 nights in Nov 2025
8/10 Good
Hiroaki
Nov 15, 2025
Liked: Cleanliness
朝食レストランはバイキングスタイルでメニューの豊富さと味は文句無しの美味しさでした。硝子工房の多い小樽ならではの手造りガラス製の器を使って欲しいと感じました。
Hiroaki
Stayed 1 night in Nov 2025
10/10 Excellent
iku
Nov 13, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂がいい眺め
iku
Stayed 1 night in Nov 2025
10/10 Excellent
??
Nov 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities
よかったです！
??
Stayed 1 night in Nov 2025