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Granbell Hotel Otaru

3.0 star property

Choose dates to view prices

A short walk from Otaru Canal, Granbell Hotel Otaru provides an indoor public bath (no minerals), a rooftop terrace, and laundry facilities. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
The current price is ₩134,854
₩148,339 total
Jun 30 - Jul 1

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Free WiFi, bed sheets

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Accessible Room, Non Smoking

Accessible Room, Non Smoking | Free WiFi, bed sheets

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | Free WiFi, bed sheets

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Twin Room - Non-Smoking

Free WiFi, bed sheets

Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Hollywood Twin Room - Non-Smoking

Free WiFi, bed sheets

Hollywood Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

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Four-Bed Suite with Semi-Open-Air Onsen | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

OTARU RETREAT by Onko Chishin

Otaru
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 139 reviews
The price is ₩695,796
₩841,914 total
Jun 28 - Jun 29
OTARU RETREAT by Onko Chishin
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About the neighborhood

Otaru is home to Granbell Hotel Otaru. Bank of Japan Museum and Old Endo Matabei House are local landmarks, and the area's natural beauty can be seen at Niseko-Shakotan-Otarukaigan Quasi-National Park and Ironaifuto Park. Otaru Music Box Museum and Otaru Kihinkan are also worth visiting. Visit our Otaru travel guide
Map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027

What's nearby

  • Sakaimachi Street
    Sakaimachi Street
    1 min walk - 0.1 km
  • Otaru Canal
    Otaru Canal
    2 min walk - 0.2 km
  • Otaru Music Box Museum
    Otaru Music Box Museum
    11 min walk - 0.9 km
  • Suitengu
    8 min walk - 0.7 km
  • Shin Nihonkai Ferry
    3 min drive - 1.7 km

Getting around

  • Otaru Station
    13 min walk
  • Teine Station
    21 min drive
  • Sapporo Okadama Airport (OKD)
    48 min drive

Restaurants

  • 小樽 かま栄 工場直売店
    3 min walk
  • 廻転ずしとっぴー 小樽運河通店
    2 min walk
  • おたる政寿司 ぜん庵
    2 min walk
  • 回転寿し 和楽
    5 min walk
  • 世壱屋 小樽運河店
    4 min walk

About this property

Granbell Hotel Otaru

Hotel near Otaru Canal
You can look forward to an indoor public bath (no minerals), a rooftop terrace, and laundry facilities at Granbell Hotel Otaru. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), smoke-free premises, and an elevator
  • A vending machine and a 24-hour front desk
Room features
All 159 rooms include comforts such as air conditioning and smart speakers, in addition to perks like free WiFi.
More amenities include:
  • Hair dryers and shampoo
  • Smart speakers and heating

Similar properties

Restaurant
Hotel Torifito Otaru Canal
Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,005 reviews
The price is ₩133,821
₩147,203 total
Jun 15 - Jun 16
Hotel Torifito Otaru Canal
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Elevator (43 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Granbell Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Granbell Hotel Otaru?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on Jun 30, 2026 start from ₩134,854, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Granbell Hotel Otaru?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Granbell Hotel Otaru?

Check-out is at 11:00 AM.

Where is Granbell Hotel Otaru located?

Situated in Otaru, this hotel is steps from Sakaimachi Street and Otaru Canal. Stained Glass Museum and Otaru Art Village are just steps away. Otaru Station is 13 minutes by foot and Minami-Otaru Station is 17 minutes.

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Reviews

Granbell Hotel Otaru Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 57 out of 97 reviews
Rating 8 - Good. 28 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

Reviews

Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities (public bath, laundry, gym) and terrific location -- this place is a game-winner on your next trip to Otaru!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Amazing location, friendly & helpful staff, great onsen, and comfortable beds.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maja

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Wen Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Christy

Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities
Clean modern room (albeit small), outstanding shower pressure and heat, good location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

KA yan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ngon kan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

SHENG WEN

Liked: Cleanliness, staff & service, amenities
VERY GOOD
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kei Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設施不錯，唯wifi 只限入住房間 洗衣房等較難收到訊號。但整體環境不錯
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Chun Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
窗景一流，酒店旁有大量車位停車場，早餐多選擇，一流
Stayed 1 night in May 2026
Verified

8/10 Good

KEISAKU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全室禁煙です。 1Fに喫煙ルームがあります。 部屋が綺麗で清潔感を感じました。 大浴場もあり、とても満足しました。
Stayed 1 night in May 2026
Verified

10/10 Excellent

TETSUO

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でした
Stayed 1 night in May 2026
Verified

8/10 Good

SAYURI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂と露天風呂がよかった。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗でよかったです！ 朝食も美味しかった！ また、泊まりたいです、
Stayed 1 night in May 2026
Verified

8/10 Good

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
ベッドの下にスーツケースを入れられるように、ベッドがだいぶ高い。　なので、ベッドに座るのが難しい。　ツインなのに椅子が一つしかない。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は綺麗だし露天風呂も良かった！ ただし近くに夜やってる店はほとんど無いので注意。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities
立地最高。部屋が綺麗！朝食で海鮮丼作れた！美味しかった！！
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

chi wai kojo

Liked: Cleanliness, staff & service, amenities
我們2個人2間房,來沖一間新開不足一年的酒店,這店位置不錯,到小樽出拔小路及小樽運河步行5分鐘,到堺町本通步行10分鐘,附近有便利店及餐館,不愁吃,服務方其實不錯,但可能新的關係,員工有點不太熟練,希望你們加油,未來會更好,房間比一般日本酒店來說是很大很寬敞,因為新開業真的很潔淨,洗手間沒有異味,抽氣强勁,所有設備都很新,唯一不好的是空調不能調校冷暖模式,真的很乾燥時只有關空調一法.早餐是自助餐,食物選擇足夠,味道就每個人口味不同,不作評論,餐廳明亮,座位不擠擁,這些都是值得加分,如果自駕游,酒店車位有限,先到先得,還好有連攜停車場,每日800日圓,最後這間酒店是值得推薦的.
Stayed 1 night in Jan 2026
Verified

8/10 Good

豪紀

Liked: Cleanliness, amenities, property conditions & facilities
トイレ、ベッドが綺麗でとてもよかった！
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Venligt, rent og god lokation. Hyggelig bar med udsigt over Otaru.
Stayed 1 night in Feb 2026