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Reviews of Jyozankei Daiichi Hotel Suizantei

4 out of 5
Jyozankei Daiichi Hotel Suizantei
3-105 Jozankei Onsen Nishi, Minami-ku, Sapporo, Hokkaido

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 60 reviews" "
Rating 8 - Good. 11 out of 60 reviews" "
Rating 6 - Okay. 1 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was beautiful, room was spacious and had everything we needed. Excellent service and a huge shout out to “Ziggy” at the front desk. Upon check in we mentioned that a person in our party doesn’t eat seafood. Ziggy explained that without the advance notice, they are unable to promise that the menu could be changed. However, they were able to be change her menu for both dinner and breakfast! Thank you Ziggy!! We appreciate you!!
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a room with its own tub and it was absolutely amazing! Watching the morning dawn snow covered scenery, as well as the sunset and night views, from the room and the tub was so relaxing! I ended up soaking every chance I could get! There was also tons of space to spread out! The staff were very welcoming and multiple staffers knew English. They were able to accommodate my food preferences as well (no raw fish). I do have to note that there isn't as much variety in the meals per day as I've had at other ryokan (I stayed for 4 days), as they follow the same pattern of course meal daily, but it was still very pleasant to eat in the individual rooms and the staff were very kind. The wifi connection was also spotty, so I used my own hotspot during my stay without issue. I also really enjoyed the morning, afternoon and evening happy hours in the lounge, with a variety of hot cocoa, beer, sake and other snacks. The area around is also quite walkable and has amazing views to sightsee and cute stores for souvenirs and to eat at. I would definitely recommend a stay here!
Stayed 3 nights in Jan 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were amazing!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch stay
Great stay. Wonderful food and Onsen
Stayed 1 night in Oct 2023

10/10 Excellent

Logan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience. Beautiful area, very friendly staff, and very relaxing place to stay.
Stayed 2 nights in May 2023

2/10 Terrible

HIROKO

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn’t get the room that I supposed to get.
Stayed 1 night in Mar 2020

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top tier hotel, first class service
we had an extremely warm welcoming. Tea and snacks were served. We were being showed around the room and how things work in the room. Room are well equipped, clean and tidy. And we like the in-room onsen most.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort set in Serene and calm environment. We experienced onsen for the first time and it was great rejuvenating experience. Staff was super helpful. Only thing is they could improve on is- their food/restaurant option as it is limited. We are vegetarians and found food choice extremely limited. However the manager helped with whatever veg was option was available.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely huge hotel! Very enjoyable, relaxing stay!
We stayed in the Deluxe Japanese Western Style Room with Hot Spring Bath and had a very enjoyable stay. The room was very big, clean and had everything we needed. It was nice to have our own hot spring tub in-room but next time I probably wouldn't need to book a room with private hot spring because the hotel actually has two private hotspring baths on level 6 & 7 which can be booked for free via frontdesk. The hotel itself is huge! I had fun exploring the various public bath areas and relaxation areas (and enjoying their massage chairs!) The also have a cafe which serves free drinks at certain hours. Our booking was including dinner and breakfast. The dinner was a delicious 9 course japanese dinner and breakfast was buffet style with a range of japanese food and standard yogurts, fruits etc. Staff were also friendly and kind. The hotel has a free car park directly across the road and there are various 'touristy' points of interests within walking distance including foot baths, souvenir/convenient shops. I really enjoyed my stay here. It's a great place for a weekend getaway or just somewhere to relax and chill. I would stay here again in a heartbeat.
Stayed 1 night in Apr 2019

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable experience!
From the moment we arrived it was a good warm ambience, from the reception staff to the check in staff were trying their best to make us feel welcomed. Despite limited English, they never stop trying to make us comfortable. Kudos to the staff. In fact throughout our stay there, the restaurant staff and onsen staff were equally good. The whole estate was in good clean state. Hardly any spots to nitpick on. Typical Japanese efficiency and hospitality. The dinner was especially elaborate and the staff went through the full distance in explaining each dish that was served to us. We thought it was very thoughtful being foreigners who were not so well versed with Japanese cuisine. Would definitely recommend to anyone who wants to have some private moments in a good quality onsen and relax.
Stayed 1 night in Oct 2018

10/10 Excellent

T-UK, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay, great staff/food -tourists be nice!
Booked on impulse as fitted with trip plans and attracted to relaxing time away and to the private hot spring bath in room. Very relaxing stay, lovely staff, great food. It’s not a buzzing town but a spa facility and somewhere to escape. More spa facilities than I actually used. It’s very pleasant overall and like Japan feels clean and neat, so hope any visitors respect this for others to enjoy. Somehow I ate in the restaurant with private rooms, not sure how this works, but was fine for me and the food and service top class for both breakfast and dinner. There is a shuttle bus from Sapporo Odori metro station, but you need to call the hotel in advance to arrange it, and one of the receptionists can help in English, easier for return leg.
Stayed 3 nights in Apr 2018

10/10 Excellent

SUMIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
送迎バスの時間代
送迎バスの時間が2時半であるが、海外からのお客は飛行機から降りて札幌駅ンで着く時間と超ギリギリで不便でした。できれば、3時か3時半頃であると海外からのお客さんがもっと都合に良いと思います。またバスの運転手さんが英語ができないことはわかりますが、説明をせずにバス遅れや移動時間に関して説明放送がなかったことも残念でした。その以外はとてもいい所でした。
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편한 호텔
호텔 안에만 있어도 전혀 불편하지 않은 곳
Stayed 1 night in Dec 2023

10/10 Excellent

Sanghun

Traveled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Sau Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용하고 온천욕도 원없이 했네요 휴식을 취하기 좋은 곳입니다
Stayed 2 nights in Nov 2023

10/10 Excellent

INC

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Chikako

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大満足、リピ決定
部屋に豊富な湯量の源泉風呂、滞在中1回無料の貸切風呂、朝夕共に高品質の食材を使用した美味しいお料理、スタッフの方々の最高級のおもてなし等々、素晴らしい環境で最高の休日を過ごせました。 また来月も利用させていただくことにしました。 ただ一つだけ、Wifiが繋がらず全く使えない状態だったことが不満です。　 今後はインターネット環境の改善を検討してほしいです。
Stayed 1 night in Oct 2023

4/10 Poor

wan yee

早餐沒有選擇,只有日式套餐,自由拿取只有飯和粥,豆腐,套餐也不是很多食物,令人失望
Stayed 1 night in Oct 2023

10/10 Excellent

Junghoon

Stayed 1 night in Sep 2023

10/10 Excellent

Lai Fun

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완벽한 료칸
청결하고 서비스도 좋고 모든게 완벽해요. 삿포로 역에서 왕복 버스 서비스가 있어요.
Stayed 1 night in Aug 2023

10/10 Excellent

JungJoo

Stayed 1 night in Jul 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
夕食、朝食も美味しく頂けました。 温泉もよくまた行きたいホテルです。
Stayed 1 night in Jul 2023

10/10 Excellent

Kang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침, 저녁식사 모두 좋았고여 너무 좋았습니다 직원분의 친절함도 너무 좋았습니다

10/10 Excellent

sanghyun

Stayed 1 night in Feb 2023

6/10 Okay

KANGMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연친화적인 조용한 료칸
안내데스크는 대체적으로 친절했으며, 자연친화적이라서 조용한 숙박은 좋아요~ 아침 및 저녁 식사는 대체적으로 맛있으며.. 버스를타고 3~5분이동하여 다른식당가서 먹는게 불편함. 전세탕 이용시 3팀이 중복되어 상당히 불편했음
Stayed 1 night in Feb 2023

10/10 Excellent

YUAN CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞，又有室內湯，還有札幌來回接駁服務，晚餐也很精緻，真的是必來的飯店！
Stayed 1 night in Feb 2023

10/10 Excellent

Shun Heng Stephan

Stayed 1 night in Feb 2023

10/10 Excellent

Seog Yun

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view. Good spring. Far from the downtown. But it worth .
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Norio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ご丁寧な接客、素敵な空間をありがとうございました！ 大変な時期かと思いますが応援しております！
Stayed 1 night in Nov 2020

10/10 Excellent

Ka yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

kouta

Traveled with family
Liked: Cleanliness
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
노천탕이 ㄹㅇ 천국. 음식도 맛있고 직원들도 너무 친절했다. 커피포트가 좀 더러웠던 것만 빼면 완벽하다.
Stayed 1 night in Jan 2020

10/10 Excellent

Yunjong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아 고민 하지 마세요. 최고에요.
일본식 다다미 방에 묵었는데, 방도 크고 전체적으로 깨끗해서 마음에 들었네요. 개인 욕탕도 생각보다 깔끔해서 좋고 대욕탕 같은 경우엔 모두 만족하고 왔네요. 특히, 가이세키같은 경우엔 안 좋은 리뷰가 많아서 걱정했는데 전혀 걱정할 필요 없습니다. 몇몇 가이세키를 경험해 봤는데, 그 중에서도 손가락 안에 꼽을 정도로 준수합니다. 리뷰를 보고 걱정이신 분은 일절 고민 안 하셔도 됩니다. 무조건 추천합니다.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Kwok wai HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Kwok Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一具工態度非常好 二環境非常優羡 三歺飲的質素滿意 四房間整齊企理
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Summer

Traveled with family and small children
Disliked: Staff & service, amenities
定了2间60平米，2间75平米，提前电话跟expedia客服确认过面积，到了前台给了1间45平米，3间60平米，还让前台付费升级。四家人要一起吃饭，还要付搬桌子费JPY8000，简直醉了。
Stayed 2 nights in Jul 2019

10/10 Excellent

SungRip, Seoul,Korea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can see that the staffs did their best to be kind to customers. It was very much impressive for me. I will stay your hotel again if I have a chance to be in Sapporo. It was a perfect night for me and my wife. Many thanks Kim
Stayed 1 night in Jun 2019

10/10 Excellent

Yi-chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
전반적으로 호텔의 상태는 매우 좋고 직원들도 친철했지만 우리가 묵었던 방에서 담배냄새가 너무 심하게 났습니다 . 넌스모킹 방이라고 할수가 없습니다 .
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
sauna. dinner. kindness. facillity. ...............
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good, onsen in room, very helpful staff, would come again
Stayed 1 night in Jan 2019