로비

퀄리티 인 - 세레노아 골프 클럽 근처 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 948개 이용 후기 중 260개" "
평점 8 - 좋아요. 948개 이용 후기 중 290개" "
평점 6 - 괜찮아요. 948개 이용 후기 중 162개" "
평점 4 - 별로예요. 948개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 948개 이용 후기 중 131개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Carmen

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very homey feeling everyone stays to themselves but I didn't like the pool gets locked so early if your being quiet and respectful they should let you stay.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Carmen,Thank you for sharing your feedback with us. We understand your desire for extended pool hours. We appreciate your suggestion and will share it with our management team for their consideration. We hope to welcome you back for another stay in the future.

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Téléphone dans la chambre fonctionne pas.zLa dame mexicaine au dejjeuner super bonne et service parfait
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Jean,We appreciate your feedback regarding our breakfast service. If you encounter any issues during your stay, feel free to reach out to our management team directly. Your comments help us improve our guest experience.

10/10 - 훌륭해요

David C

좋아요: 편의 시설/서비스
Lots of people just hanging out in the parking lot for hours at a time. Just kind of weird but nobody bothered me.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello David C,We appreciate you bringing this to our attention and apologize for any discomfort you may have felt. Your feedback will be shared with the appropriate teams for review. Thank you for choosing to stay with us, your comfort and safety are our top priorities.

10/10 - 훌륭해요

Carlos

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Carlos,We're thrilled you had a fantastic experience at our hotel! If you have any further comments or suggestions, please feel free to get in touch with us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very good place
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Jose,We're glad to hear that you found our hotel to be a good place for your stay. If you have any further feedback or if there is anything we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us!

10/10 - 훌륭해요

Bibianne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have never seen a cleaner hotel at that price before. The staff went over and beyond to assist us in any ways possible since we were traveling with an infant. I would recommend this hotel to anyone. Thank for your services.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Bibianne,We appreciate your feedback on the cleanliness and helpfulness of our staff during your stay with us. It's wonderful to hear that our team could go above and beyond to assist you, especially while traveling with an infant. We are grateful for your recommendation and thank you for choosing our hotel for your accommodation needs.

10/10 - 훌륭해요

Alexandru

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the check out, talking with a guy on video, that was unique, never had that before. Beds very comfortable, very clean, staff very friendly, close to highway.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Alexandru,We are delighted to hear that you enjoyed our unique video check-out service, comfortable beds, cleanliness, friendly staff, and convenient location. Your lovely feedback is greatly appreciated, and we hope to welcome you back soon for another exceptional stay.

10/10 - 훌륭해요

Oleg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything I needed for my short stay of one night. Nice updated room and easy to check-in and checkout
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and convenient
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Julia,We appreciate your feedback and are glad to hear you found our hotel clean and conveniently located. Your satisfaction is important to us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Marcia,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay!

10/10 - 훌륭해요

Iris

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Iris,We are happy to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

10/10 - 훌륭해요

Joseph Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Joseph Richard,We are delighted to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

6/10 - 괜찮아요

linda

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
when we checked in there was a lovely woman at the front desk that recommended 2 good restaurants. The elevator had an odor. the pool area was not inviting and was located by the parking. there was no one at the front desk most of the time. check out was done via a kiosk and i could not get a receipt via email or hard copy.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello linda, We appreciate your feedback on the restaurant recommendations and will look into the issues with the elevator and pool location. We aim to improve the guest experience and apologize for any inconvenience faced during your stay. For further assistance, please reach out to our management team for resolution.

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Gregory, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

marcos

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Please update and upgrade breakfast. No body wants to be cooking their own food
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello marcos,Thank you for sharing your feedback with us. We appreciate your input in enhancing our breakfast offerings. Our team will take your comments into consideration for future improvements to better serve our guests.

8/10 - 좋아요

Carolina

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo muy bien, pero el desayuno no me gustó!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Carolina,Agradecemos su feedback y lamentamos que el desayuno no haya cumplido con sus expectativas. Valoramos sus comentarios para seguir mejorando nuestros servicios y esperamos tener la oportunidad de recibirlo nuevamente en el futuro.

8/10 - 좋아요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
All good.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello John,We are amped to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

4/10 - 별로예요

Shashidhar

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Check in took longer even though we were the only customer. Hallway smelled bad. Neighboring rooms noise was too loud and disturbing .
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Shashidhar, We apologize for the inconvenience you experienced during your stay. Guest feedback is valuable for improvement, and we will address these areas to enhance the guest experience. If you have any further concerns, please do not hesitate to contact our management team directly.

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Do without auto check out.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Marilyn,We appreciate your feedback on our cleanliness. For assistance with check-out, please feel free to reach out to our management team directly. Thank you!

10/10 - 훌륭해요

Craig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean nice people id definitely be back and recommend this hotel.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Craig,We truly appreciate your positive feedback and recommendation! It's wonderful to hear that you enjoyed our cleanliness and the friendliness of our staff. Our team looks forward to welcoming you back on your next visit.

4/10 - 별로예요

Thi

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The AC very noisy every time it works
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Thi, We appreciate your feedback regarding the noise from the AC unit and regret any inconvenience caused during your stay. Our maintenance team will be informed to look into this matter to ensure a more peaceful experience for our future guests.

10/10 - 훌륭해요

Jose

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
😔
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Jose,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Jenny

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Jenny,We are pleased to hear that you had an enjoyable stay with us! Please do not hesitate to contact us directly if you have any further comments or suggestions to share. We look forward to welcoming you back soon for another wonderful experience.

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Michele,We are thrilled to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back again soon.

10/10 - 훌륭해요

Marek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ok
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Marek, Thank you for taking the time to share your feedback with us. We appreciate your input and will forward your comments to our management team for their review. We strive to continuously improve our services to provide a better experience for all our guests.

8/10 - 좋아요

Caroline

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Caroline, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 - 좋아요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Construction and near highway
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello David,We regret to learn of your experience with construction and noise from the highway. We appreciate your feedback as it helps us improve our guest experience for the future. If there are any concerns during a future stay, please do not hesitate to reach out to our management team directly for assistance. Thank you for staying with us.

10/10 - 훌륭해요

Alberto

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Alberto,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

8/10 - 좋아요

rex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
location,location, location. Newer facility, usual amnities and atmosphere for accomadations for ths type. Good quality from QUALITY INNS.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello rex,We're delighted to hear you enjoyed our convenient location and the amenities provided during your stay at our Quality Inn. It's great to hear you found our facility to be newer and accommodating. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near 75
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Linda,We appreciate you taking the time to share your feedback with us. If you would like to discuss your experience further, please feel free to contact our management team for assistance. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was perfect for day stay - property was very clean -
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Carlos,We are pleased to hear that you found our property to be clean during your day stay. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

VICTOR

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy!!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello VICTOR,We appreciate your feedback and are glad to hear that you found your stay easy. Should you have any concerns or feedback, please do not hesitate to reach out to our management team. Safe travels!

10/10 - 훌륭해요

Dan

2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Dan,We are delighted to hear that you had a wonderful experience during your stay with us. If you have any further comments or suggestions, please do not hesitate to reach out to us. Your satisfaction is our top priority.

8/10 - 좋아요

Jessica

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jessica, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Glen 님, Naples

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 6박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Glen,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스
👍
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Glenn,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

10/10 - 훌륭해요

Howard

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Howard,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No fruit at breakfast except tiny apples
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Nancy, Thank you for sharing your feedback regarding the limited fruit options during breakfast. We apologize for any inconvenience this may have caused. We appreciate your valuable input as it helps us in improving our services. Your comments have been noted and will be shared with our team. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Didn’t like all the noisy people who slam their doors.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello James,Thank you for sharing your feedback regarding the noise disturbances caused by other guests. We apologize for any inconvenience this may have caused during your stay. We strive to ensure a peaceful environment for all our guests and will address this matter with our staff to reinforce our noise reduction measures. Your comments are valuable to us as we continuously work towards enhancing our guests' experience.

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The way the staff goes above & beyond to see that my needs are met .
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Thomas,Thank you for your feedback! We are delighted to hear that our staff exceeded your expectations in ensuring your needs were met during your stay. Your satisfaction is our top priority and we strive to provide exceptional service to all our guests. We genuinely appreciate your recognition and hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Willy

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's honestly a little bit dirty
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Willy, We apologize if you felt that the cleanliness of our hotel did not meet your expectations. We strive to maintain high standards of cleanliness throughout our property. We appreciate your feedback and will take it into consideration as we continue to improve our services.

2/10 - 너무 별로예요

john

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst nights of my life in a hotel the room continues a crazy man didn't let us sleep night nymph they had to take him out with the police I require my money back
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello john, We apologize for the inconvenience you experienced during your stay. Our top priority is the safety and well-being of all our guests. We have taken necessary actions to ensure such incidents are prevented in the future. Please reach out to our management team for further assistance with your refund request.

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
World’s above our stay in Orange Patk quality inn
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Hello Kenneth,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconveniences experienced and appreciate your comments as they help us improve. We encourage you to reach out to our management team directly so we can better address your concerns. We value your business and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Leonardo 님, Doral

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Leonardo,Tardes, lamento mucho escuchar sobre su experiencia insatisfactoria durante su estancia en nuestro hotel. Agradecemos sus comentarios y los tomamos en serio, ya que nos ayudan a mejorar nuestros servicios. Por favor, tenga en cuenta que valoramos su opinión y haremos todo lo posible para tomar las medidas necesarias para evitar que esto ocurra en el futuro.

10/10 - 훌륭해요

Alla 님, Bellmore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
What seemed to be a drunk woman started knocking on doors on our floor and screaming “good morning!!!” At 2 am. Then someone started playing loud music. Then someone was knocking on doors for about 5 minutes, long and loud enough to wake me and my husband. Other than losing some sleep, we did not have any issues.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Alla,Thank you for sharing your experience with us. We appreciate your feedback and apologize for the noise disruptions you encountered during your stay. We strive to provide a peaceful environment for our guests, and we are sorry for any inconvenience caused. We hope the overall quality of your stay met your expectations, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just what we needed when the weather got bad, thanks for accommodating us .
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Arthur,Thank you for choosing our hotel during the inclement weather. We are delighted to hear that we were able to meet your needs and provide you with a comfortable stay. We hope to welcome you back again in the future for another enjoyable experience.

10/10 - 훌륭해요

Patrick

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Patrick,Thank you for staying with us! We are thrilled to hear that you had a great experience during your stay. We hope to welcome you back in the future for another exceptional stay.

8/10 - 좋아요

George

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello George, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Jeffery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Jeffery,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you had a fantastic experience with us. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon.

10/10 - 훌륭해요

Dindo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy trip
Comfortable safe easy check in
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Dindo,Thank you for your feedback! We're delighted to hear that you found our hotel comfortable, safe, and had a smooth check-in process. We strive to provide a pleasant stay for all our guests and we appreciate your kind words. We hope to have the pleasure of welcoming you back soon.