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안다즈 서배너 - 컨셉트 바이 하얏트 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 671개" "
평점 8 - 좋아요. 1003개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 87개" "
평점 4 - 별로예요. 1003개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 25개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

Blanca 님, Katy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Allen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Toby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2024년 4월에 2박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Toby, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff rocked! Kaitlyn and Mia were incredible kind and accommodating. Not to mention thoughtful (there were logistical issues during my stay in Savannah) and my boyfriend and I were given a beautiful cheese tray to brighten up our stay. We can’t wait to come back!!
2024년 4월에 1박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Sarah, Thank you for choosing Andaz Savannah and I am so glad to hear that you had a good time while you were here with us. It makes us happy to hear that our staff is impacting our guests positively, and I'm happy we enhanced your experience with a Charcuterie & Cheese board! Thank you for being a valued guest, and please come back to see us!

10/10 - 훌륭해요

Maria 님, Delray Beach

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are all friendly and helpful. The location is outstanding
2024년 5월에 1박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Maria, Thank you for your lovely review of our property, and we are so glad to hear that you enjoyed your stay here at Andaz during your trip to our historic city! Please come back and see us sometime, as we'd love to have you return. We value your feedback and hope you have a great day!

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property!
2024년 4월에 3박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Tara, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again. Feel free to come back and see us again sometime!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, John, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 - 훌륭해요

Toby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Center of the city!!
2024년 1월에 3박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Toby, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

8/10 - 좋아요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location although homeless gather in Ellis Park which is right out the front door of this property. Front desk staff could be more professional which would improve their customer service. Bar staff were fantastic. Overall, a great place to stay.
2024년 4월에 2박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Jennifer, Thank you for choosing to stay at Andaz Savannah and we value your feedback. I'm happy to hear that you enjoyed your stay; However, I apologize for your experience with our front desk staff and the surrounding area of our property. We take guest interaction and experiences very seriously and will be ensuring that our staff is a friendly warm welcome to all of our guests going forward, as is the Andaz standard. Thank you for providing some input on your recent stay, and we'd love to have you back again! Have a great day.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area
2024년 4월에 1박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Peter, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 - 훌륭해요

liliana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely
2024년 4월에 1박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Lilliana, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 - 훌륭해요

Joy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to everything. Nice staff and a bar and coffee bar.
2024년 2월에 1박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Joy, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cute and modern hotel in a perfect location! Our room was clean and the staff was super attentive. I’d definitely recommend this property!
2024년 4월에 2박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty good experience
2024년 4월에 2박 숙박함

8/10 - 좋아요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People were very loud, screaming every night until 3/4 in the morning. Balcony was small. Pillows were so flat. But overall it was a very nice hotel.
2024년 4월에 2박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 1일
Hello Amanda, thank you for your feedback and choosing to stay with us at Andaz Savannah! We value your feedback and take our guest satisfaction very seriously. I'm sincerely sorry for the inconvenience of the city noise surrounding our building that obstructed your comfort during your recent stay with us. If you choose to stay with us again in the future, we will absolutely place you in a quieter section of the hotel, and we can place foam pillows in your room for you if you prefer more supportive pillows. We hope to see you again sometime, and we hope you have a lovely weekend!

6/10 - 괜찮아요

Henry

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Cool boutique hotel with good restaurant attached. Staff very nice and helpful. My issue is I did not have hot water in the shower. Complained about it my first day and was told it would be addressed. Still no hot water the second day. That kind of ruins the experience and makes everything else not very important.
2024년 4월에 2박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 1일
Good afternoon, Henry, thank you for your feedback, as it allows for us to do our best to ensure problems are addressed and resolved to the best of our ability. I am so sincerely sorry that you had a negative experience with your shower and that it impacted your stay with us. I completely understand how something of that nature can dampen the rest of your stay, and we would love to host you again and ensure this issue does not persist in the future. We strive to make each and every guests experience a positive one, and I apologize for the lack of that during your time with us.

8/10 - 좋아요

Douglas

2024년 4월에 3박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Douglas, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again. If you have any additional feedback to offer us from your recent stay, please do not hesitate to reach out directly.

10/10 - 훌륭해요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and lovely hotel. The fragrance the put into the air system is a little strong but it’s a great spot
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room for family and kids (suite jr). Smores, great breakfast coupon. Friendly staff, bikes, etc.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kelly

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My overall stay was very nice. They only thing I did not care for was not having my room cleaned daily. Not sure if this is the new way of hotel stays. I did need to request new and fresh towels daily as well as trash pick up. Although I had heard about a per night destination fee added to the bill, I still don't understand what that's all about. "Complimentary" snacks & unalcoholic beverages were a plus but now I see that's where this destination fee must come into play. Overall a nice hotel. Walking distance to City Market and not too far to River Street. Would stay again.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fold out couch was not comfortable whatsoever but hotel over all was good.
2024년 3월에 2박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Rebecca, Thank you for being a valued guest and providing your feedback form your recent stay with us. I'm so sorry to hear that you did not find the sofa bed comfortable during your stay, although I am glad to hear that your stay was overall a good time. Your concern has been noted and will be mentioned to our housekeeping management for review. Thank you again for choosing Andaz and have a wonderful day!

10/10 - 훌륭해요

Lizzette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Updated rooms. Clean, smelled great. Amenities including the heated outdoor pool, fire pit and fitness center were nice. Love that in room non alcoholic beverages and snacks were complimentary daily- soda, juice, water, coffee, tea, chips, granola bars. Very convenient location- easy walk to everything. Very close to Riverfront. Staff very friendly. I would stay again.
2024년 4월에 2박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Lizzette, Thank you so much for your feedback from your recent stay with us! We love to hear all of the good things you enjoyed during your stay at our property, and we hope you'll come back to see us again! Have a wonderful rest of your week and take care.

10/10 - 훌륭해요

Daniel

2024년 3월에 2박 숙박함
답변 제공: Alexa T. 님, 2024년 5월 6일
Good afternoon, Daniel, Thank you for your review of Andaz Savannah! We are happy to see that you enjoyed your recent stay at our property, and we'd love to host you again.

10/10 - 훌륭해요

Sheri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Andaz Savannah was in a great location to be able to walk everywhere. The hotel was clean smelled nice upon walking into the lobby as well as the room. The staff were very friendly and helpful.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location can’t be beat, hotel is pretty awesome itself
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

areum

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
so nice and perfect hotel.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed several times at this property and enjoyed our room and stay. The location is ideal and walkable to our favorite restaurants.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time staying at this property. We were pleasantly surprised. We arrived late due to a delayed flight. After hours, doors can only be opened by the front desk without a key. We were warmly welcomed. The area immediately around the hotel was very busy on a weekend evening due to bars and clubs. The rest of the evenings during the week were quiet. Enjoyed everything about the Andaz. They were so accommodating that we were even given an umbrella to borrow for the rainy day. No vehicle was necessary. We got around on foot or Uber when needed. Parking garage steps from the hotel. Would stay again!!! tdelayeflight
2024년 3월에 4박 숙박함

8/10 - 좋아요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, professionally run, accommodating
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jennifer 님, Munford

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and came into Savannah late and there was a problem with our other room (booked by someone else) so I booked through Expedia. The woman young woman working the desk was so very nice and answered all questions when checking in. When checking out I had a few more questions about the area and the hotel and they were answered by a nice young woman that was very helpful! Room was excellent and very clean! Would definitely stay here again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was in walking distance and convenient
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Takeshi

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 청결 상태
Good location but nothing special/ unique about this property very average
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Ronald 님, MIAMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Andaz staff was extremely friendly and helpful. The suite we stayed in was comfortable and clean. The food at the hotel restaurant was very good.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Yoonjeong

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great hotel, great breakfast. Everything was great, except valet parking guys that were standing outside of hotel. One of them comment something nasty about women parking their own car. Yes, I can park my own car, I don't need your service, boy!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Eve

2024년 3월에 2박 숙박함

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the location
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 숙박 시설 상태 및 시설
Nice property friendly staff all around great location.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly courteous staff, close to entertainment and restaurants.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean with nicely updated decor. Nice pool area with fire pit. Very walkable area to River Walk, shops, restaurants, etc. Price was reasonable. Didn't spend much time at the property other than to sleep since there are so many restaurants and bars nearby.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Shari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful happy hour with complimentary drinks and appetizers daily. Also nice to have snacks and non-alcoholic drinks included in the room. The live music at Happy Hour was excellent. We lived the decor and artwork at the hotel. On the down side, the additional parking cost was a little shocking upon arrival.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was perfectly located in the centre of everything in the historic district. Rooms were really nice. We totally enjoyed our stay.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff. Good food at bar. Clean! Accepts doggies
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jessica

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Donald 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location next to the City Market, lots of dining and drinking options nearby. Arrived at 3:30, but unable to check in till 5 PM due to staff shortages. Staff is very friendly and helpful, but food at the restaurant was mediocre. Homelessness readily apparent in the surrounding square, but they are not aggressive and there is a large police presence. Cleanliness is pretty good, but it is apparent that staffing is inadequate, both in housekeeping and in maintenance. We enjoyed our stay, the room was spacious and comfortable, but probably would not do so again. Better options for lodging and dining are readily available.
2024년 2월에 3박 숙박함