야외 수영장, 09:00 ~ 21:00 오픈, 일광욕 의자

베스트 웨스턴 센트럴 인 여행 후기

2.5 out of 5
베스트 웨스턴 센트럴 인
45 Eisenhower Drive, Savannah, GA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1426개 이용 후기 중 686개" "
평점 8 - 좋아요. 1426개 이용 후기 중 458개" "
평점 6 - 괜찮아요. 1426개 이용 후기 중 156개" "
평점 4 - 별로예요. 1426개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1426개 이용 후기 중 65개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

taewon

2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 27일
Hello taewon, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 - 훌륭해요

ChongKuk

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실이 청결하고 조용합니다.
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 2일
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope to see you again to deliver you with a 5 star experience.

10/10 - 훌륭해요

Stephen 님, Monroe Twp

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place for a basic stay a few miles outside the Historic District. The neighborhood might be a little dicey, but one would only be driving through it. I liked that it was easy to get to the attractions and parking was available and inexpensive once we arrived.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 26일
Hi Stephen,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be a great place for a basic stay just a few miles outside the Historic District. We understand that the neighborhood may have been a bit concerning, but we're glad that you found it easy to navigate through and that parking was available and affordable once you arrived. Ensuring convenience and accessibility for our guests is important to us, and we're delighted that you were able to easily access the attractions and find convenient parking. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Cheyenne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 26일
Hi Cheyenne,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

Anna

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 26일
Hi Anna,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

4/10 - 별로예요

Caitlyn

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The office staff were nice and friendly. However everything else about this motel was a no-go for us. The neighborhood is very loud. Music was blasting until 2am. There were multiple people smoking and talking loudly right outside our door for several hours on and off from 9pm-1am. It was also hard to find parking close to our door. The room was out dated and not very clean. There were multiple long dark hairs on the shower wall and also on one of the beds. The bed however was pretty comfortable, too bad our sleep was cut short from the loud outside noises, which began again early in the morning. I would not recommend staying here
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 23일
Hi Caitlyn,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Lorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 24일
Hi Lorie,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

6/10 - 괜찮아요

Steven

2024년 4월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 24일
Hi Steven,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 - 훌륭해요

Brian

2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 24일
Hi Brian,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just remodeled clean and fresh.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Thomas,We appreciate you noticing our recent renovations and cleanliness. Your feedback is important to us as we constantly strive to improve our guests' experience. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely one of the best hotel experiences we have ever had. The facility has been recently updated, staff is courteous and helpful, and they have a great breakfast. The room was spotless, and the location is convenient to so much, only minutes from the historic area around River Street. We used the city bus system since the bus stop was so conveniently located, and it was only a 25-minute ride to downtown. A large shopping mall is within walking distance also. Although checkout was 11:00, we were allowed to leave our luggage behind the desk in the lobby while we went for lunch and returned to meet our Uber driver at 1:30 for the ride to the airport.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Steve,We are delighted to hear that you enjoyed your recent stay with us! Our recently refurbished rooms, attentive staff, and convenient location are just a few of the things we take pride in. It's wonderful to hear that you found our breakfast and cleanliness impeccable. We're happy our proximity to the city bus stop and shopping options added to the convenience of your trip. Thank you for sharing your positive experience with us, and we hope to welcome you back again soon.

10/10 - 훌륭해요

Nigel 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very clean room, good hot breakfast and friendly staff
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Nigel,We appreciate your positive feedback on our clean rooms, hot breakfast, and friendly staff. We strive to provide a top-notch experience for all our guests. Should you have any further comments or concerns, feel free to reach out to our management team.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No very good rating but that’s what I’d give it based on being clean and quiet with a very comfortable bed, breakfast and parking - all at a reasonable price.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Lisa, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our clean and quiet accommodations, comfortable bed, breakfast, and convenient parking at a reasonable rate. Your satisfaction is important to us, and we appreciate your kind words.

6/10 - 괜찮아요

Sandro

아이를 동반한 가족 여행
Noisy people partying all night
2024년 4월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 19일
Hi Sandro,Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that your experience was negatively impacted by this issue. Please know that we take your feedback seriously, and we will address this matter with our team to ensure that we enforce our hotel policies and maintain a quiet atmosphere for all our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Sylvie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bonne qualité/prix mais bruyant tôt le matin pour vacanciers
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 16일
Hi Sylvie,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to offer good quality at a reasonable price. We understand the importance of a peaceful environment for our guests, especially vacationers looking to relax and unwind. Please know that we take your feedback seriously, and we will address any noise concerns with our team to ensure a more tranquil atmosphere for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 - 괜찮아요

Steve

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
That they charged additional for a early check-in in all my travels all over the world I have never ever been charged extra for checking in a bit early ridiculous
2024년 4월에 1박 숙박함
답변 제공: Abram 님, 2024년 4월 15일
We apologize for not exceeding your expectations!

10/10 - 훌륭해요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, convenient , and hospitable.
2024년 4월에 2박 숙박함
답변 제공: Abram 님, 2024년 4월 14일
Thanks for your feedback!

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Thank you!
2024년 4월에 1박 숙박함
답변 제공: Abram 님, 2024년 4월 13일
Thank you for your feedback!

8/10 - 좋아요

Cal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Abram 님, 2024년 4월 14일
Thanks for your response!

10/10 - 훌륭해요

Ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pleasure experience.
2024년 4월에 1박 숙박함
답변 제공: Abram 님, 2024년 4월 11일
Thank you for your feedback!

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value property
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 11일
Hi Joel,Thank you for your feedback! We're thrilled to hear that you found our property to be a good value during your stay. Providing excellent value for our guests is important to us, and we're delighted that you appreciated it. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 - 좋아요

sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly....accomadating....helpful
2024년 4월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 11일
Hi Sandra,Thank you for your feedback! We're delighted to hear that you found our staff to be friendly, accommodating, and helpful during your stay. Providing excellent service and ensuring our guests' needs are met is our priority, and we're glad that you had a positive experience with our team. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

Linda

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly. Room very clean - could use a new mattress. All in all, decent place to stay for a night.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 11일
Hi Linda,Thank you for your feedback about your recent stay with us. We're pleased to hear that you found our staff very friendly and that your room was clean. We also appreciate your suggestion regarding the mattress, and we will address this feedback with our team to ensure our accommodations meet our guests' expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 - 너무 별로예요

Barbara

단체 여행
별로예요: 직원 및 서비스
Unknown to me my reservation had been cancelled. The front Des was no help at all - they had no rooms available and couldn’t help or suggest anywhere else to stay. We were unfamiliar with Savannah so had to figure it out ourselves. Front desk personnel thought it was funny - they just laughed at us. So disrespectful!!
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 10일
Hi Barbara,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Myles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly. Room was clean and the bed was comfortable. I would recommend this hotel.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 9일
Hi Myles,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that you had a pleasant experience and that you found our staff to be friendly, the room clean, and the bed comfortable. Ensuring that our guests feel welcomed and comfortable is our top priority, and we're pleased that we met your expectations in this regard. Thank you once again for choosing our hotel. We look forward to welcoming you back for another great visit in the future.

10/10 - 훌륭해요

Shivakumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over so good.. good breakfast options
2024년 4월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 9일
Hi Shivakumar,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you had an overall good experience and enjoyed the breakfast options offered. Ensuring that our guests have a pleasant and satisfying breakfast experience is important to us, and we're glad that you found the options provided to be to your liking. Thank you once again for choosing our hotel. We look forward to welcoming you back for another great visit in the future.

10/10 - 훌륭해요

MILDRED 님, Plymouth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasantly surprised on how clean the room and entire property was. The room was spacious and beds comfortable. Breakfast was somewhat typical with hot and cold choices that were fresh and replenished.All staff was friendly, greeting you with a hello. We did not use the pool but the entire area was very clean.
2024년 3월에 2박 숙박함
답변 제공: Abram 님, 2024년 4월 8일
Thank you for your feedback!

6/10 - 괜찮아요

José

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 9일
Hi Jose,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

2/10 - 너무 별로예요

Karen

2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 25일
Hi Karen,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Surujpaul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very excellent property and staff
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 5일
Hi Surujpaul,Thank you so much for your kind feedback! We are thrilled to hear that you had an excellent experience at our property and with our staff. Ensuring our guests feel welcome and well taken care of is our top priority, and we are delighted that we could meet your expectations. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another outstanding stay.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 5일
Hi Suzanne,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

8/10 - 좋아요

Ira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 4일
Hi Ira,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

JOSE A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 1일
Hi Jose,Thank you for your feedback! We're thrilled to hear that you had a great stay with us. Providing a positive experience for our guests is our top priority, and we're delighted that we met your expectations. We appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back for another great stay in the future.

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 1일
Hi Henry,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 - 괜찮아요

Jenny

가족 여행
It was clean, the bed was small and not comfortable. I had a hard time sleeping. If you like firm mattresses this place is for you. It was also a motel which is fine makes it easy to back your trunk up to the door and load and unload your suitcases.
2024년 3월에 1박 숙박함
답변 제공: Abram 님, 2024년 3월 31일
Thank you for your response!

6/10 - 괜찮아요

Jeremiah w

2024년 3월에 1박 숙박함
답변 제공: Abram 님, 2024년 3월 30일
Thank you for your response!

2/10 - 너무 별로예요

Amar

When we arrived there were people in the back of the hotel that didn’t have a good aspect. Parking in the back was dark and didn’t look safe. Inside the room was clean but there were 2 towels that had stains on them which was concerning. Wouldn’t stay again.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 1일
Hi Amar,Thank you for your feedback regarding your recent stay at our hotel. We take security seriously and are constantly reviewing our premises to ensure the safety of all our guests. Rest assured, we will investigate and address the issues you mentioned to improve the overall experience for future guests. We have also notified our housekeeping team to ensure that our linen quality meets the highest standards and that such oversights are promptly addressed. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room next to us. Was very loud
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello joseph,We apologize for any disturbances you experienced during your stay. Your feedback is valuable for us to address any noise concerns in the future. If you have any further comments or need assistance, please reach out to our management team directly. Thank you for sharing your experience with us.

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice little hotel. Nothing fancy but if you are looking for a clean, affordable hotel in Savannah, this is perfect. Our room was very clean. The breakfast was really good as well. The only complaint is the air in our room didn't work. It wasn't hot but in summer, that would have been a huge problem. 9/10, only because of the air. Close to stores, restaurants, and downtown Savannah.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Dana,We appreciate your positive feedback on our cleanliness, affordability, and breakfast offerings. We apologize for any inconvenience caused by the air in your room and value your feedback for improvement. Our convenient location near stores, restaurants, and downtown Savannah aims to offer a memorable stay for all our guests. Thank you for choosing to stay with us and for taking the time to share your experience.

6/10 - 괜찮아요

Octavia D.

좋아요: 청결 상태, 숙박 시설 상태 및 시설
IEnjoyed my stay and felt safe. The breakfast was good. The room was clean and the beds soft. However, what i didn't like was you have to put down a 150 deposit upon arrival until checkout. Also you have to stand and wait until an inspection is done to get your deposit back. I felt uneasy with these. I just felt violated.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Octavia D.,We appreciate your feedback and are glad to hear you enjoyed your stay with us. We understand your concerns regarding the deposit process, which is in place to ensure the property's upkeep. Your comments will be shared with the management for further review and improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff our entire stay was incredible, kind and so helpful! The room was exceptionally clean and spacious. The beds were comfortable and the pillows were all a little flat but we still slept great. The breakfast was phenomenal, I was blown away by the service during breakfast, it was so clean and the food was so great with so many options, best coffee also!! We did not check out the pool so we can’t speak on that. Loved that it was close to many different places to shop and still close to downtown without the ridiculous fees. We will definitely stay here again when we come to Savannah! Very impressed with everything! Very impressed with our stay here! Loved that the manager also stayed in contact with us throughout our stay! This was probably our best hotel visit in the past 10 years! Exceptional hospitality and service!
2024년 3월에 2박 숙박함
답변 제공: Abram 님, 2024년 3월 29일
Thank you for your feedback!

10/10 - 훌륭해요

Kristina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really like this BW hotel. Everything was good about it: the room was clean, you can park outside your hotel room, and the breakfast was good and fresh (up early). I recommend staying there it is close to downtown Savannah. On a side note Toni's across the street, behind the BP station is an excellent streak restaurant with a bar, I recommend it.
2024년 3월에 1박 숙박함
답변 제공: Abram 님, 2024년 3월 28일
Thank you for your feedback!

10/10 - 훌륭해요

matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2024년 3월에 1박 숙박함
답변 제공: Abram 님, 2024년 3월 28일
Thank you for your grading!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient- pleasant and helpful staff. Very clean and met all our needs.
2024년 3월에 5박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 26일
Hi Robert,Thank you for sharing your positive feedback with us! We are thrilled to hear that you found our hotel to be convenient, with a pleasant and helpful staff who met all your needs. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay are our top priorities, and we're delighted that we succeeded in doing so during your visit. Your kind words mean a lot to us, and we will be sure to pass along your compliments to our team. We appreciate your patronage and look forward to welcoming you back for another wonderful stay in the future.

8/10 - 좋아요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient drive to downtown without the downtown hotel price
2024년 3월에 1박 숙박함
답변 제공: Abram 님, 2024년 3월 25일
Thank you for your response!

4/10 - 별로예요

Jacki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The very first thing that we noticed when we walked in our room was a smell of stale cigarette smoke even though it had a card on the tv stand stating that it was a nonsmoking room and a charge of $150 would be added to our bill if we smoked. Clearly, this room had never been cleaned to remove cigarette smoke. The rooms are VERY small and although the sheets and things were clean they were definitely well used and some were ratty looking. The pillows were flat and old as well. Lighting is also very poor. There was a lamp that didn't work and some small bed and desk lamps. Also the property is near a road as well as the Air force base so it is VERY noisy. I swear trucks were drag racing up and down the road late at night for quite some time the one night we were there.
답변 제공: Abram 님, 2024년 3월 23일
We apologize for not exceeding your expectations!

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room, tiny bath, mildly comfortable bed, convenient location but not a unique get-away experience. I didn’t like the high deposit fee required ($150), largest required on our 10-day travel.
2024년 3월에 1박 숙박함
답변 제공: Abram 님, 2024년 3월 21일
Thank you for your response!

10/10 - 훌륭해요

Peggy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady who worked the front desk was very nice. Lady that prepared breakfast was great, so friendly and kept everything stocked and clean. Work out room was clean. Rooms were clean and beds were comfortable
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 20일
Hi Peggy,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to provide exceptional service, and we're delighted that both our front desk staff and breakfast attendant exceeded your expectations. We'll be sure to pass along your compliments to them - they'll be thrilled to hear that their efforts made a difference in your stay. We're also pleased that you found our workout room to be clean and well-maintained, and that your room was clean with comfortable beds. Providing a comfortable and inviting environment for our guests is important to us, and we're glad that we succeeded in meeting your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Daryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would definitely stay again.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 20일
Hi Darryl,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

6/10 - 괜찮아요

Edgar

2024년 3월에 1박 숙박함
답변 제공: Abram 님, 2024년 4월 7일
Thank you for your response!