외관

베스트 웨스턴 사바나 히스토릭 디스트릭트 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1566개 이용 후기 중 687개" "
평점 8 - 좋아요. 1566개 이용 후기 중 465개" "
평점 6 - 괜찮아요. 1566개 이용 후기 중 230개" "
평점 4 - 별로예요. 1566개 이용 후기 중 109개" "
평점 2 - 너무 별로예요. 1566개 이용 후기 중 75개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2022년 8월 8일
Thank you for your five-stars. We look forward to your next stay at Best Western Savannah Historic District and we hope it's soon!

8/10 - 좋아요

Jinhwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, it was good but the room door is just in front of the road and it makes some noise especially at the night.
2021년 5월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2021년 6월 11일
Thank you for choosing our property for your recent stay. We look forward to providing you with an improved experience during your next visit.

10/10 - 훌륭해요

Naomi

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was great ,staff is friendly. Easy walk to the river.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 28일
It's exciting to hear that you had a great stay, Naomi! Thank you for mentioning our tasty complimentary breakfast, warm hospitality, and convenient location for exploring Savannah. We can't wait to welcome you back for another five-star getaway soon!

8/10 - 좋아요

Glen 님, Huntington Beach

연인과의 여행
Very noisy location. And you need to “seal” up the adjoining room doors as they let a lot of noise/loud voices come thru from the next room.
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 25일
Glen, it's disappointing to learn about the noise concerns that impacted your stay. Our team will certainly review your feedback to see how we can enhance our accommodations and ensure a more peaceful environment for our future guests. We'd appreciate the chance to welcome you back and improve your impression.

6/10 - 괜찮아요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Das Zimmer hat sehr muffig gerochen. Auswahl vom Frühstück war ausreichend, es wurde immer nachgefüllt. Savannah ist fußläufig erreichbar. Parkplatzkosten pro Tag in Höhe von 30 Dollar.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 25일
Thank you for sharing your feedback, Andrea. While we're glad you enjoyed our hearty breakfast spread and convenient location, it's disappointing to hear that your guest room wasn't as fresh and welcoming as we would expect. We will address this promptly with housekeeping to ensure a more comfortable experience moving forward. We hope you will return and provide us with the opportunity to win you over completely.

10/10 - 훌륭해요

Alicia D

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful experience
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 19일
Thank you, Alicia, for your kind words. It's fantastic to know you enjoyed your stay at the Best Western Savannah Historic District. We can't wait to host you again!

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gfgfgg
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 19일
Your five-star review is greatly appreciated, Sherry! Please come back soon to the Best Western Savannah Historic District.

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dated but friendly staff and clean.
2024년 3월에 5박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 19일
Thank you for taking the time to review your stay, Alan! We're glad to know you appreciated the cleanliness of our property, as well as our team's genuine Southern hospitality. Your feedback on the need for updates is valued, as we're always working to enhance our property and ensure the best experience for our guests. We look forward to having you stay with us again at the Best Western Savannah Historic District!

10/10 - 훌륭해요

Dan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 15일
We're happy that our excellent location impressed you, Dan! Thank you for choosing the Best Western Savannah Historic District for your visit. We hope your plans bring you back soon!

8/10 - 좋아요

Barbara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is ideal, close to everything.
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 15일
At the Best Western Savannah Historic District, we love seeing guests explore the city from our convenient setting, Barbara! Thanks so much for your terrific review. Hopefully, your travels will bring you back soon!

8/10 - 좋아요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thought it was a ripoff for a 100 percent disabled vet to have to pay to park.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Melissa

아이를 동반한 가족 여행
Nice and great location
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 15일
Your high score made our day, Melissa! Thank you for choosing the Best Western Savannah Historic District for your recent visit. We hope your adventures bring you back soon!

10/10 - 훌륭해요

Kiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was close to the River Walk and many of the main attractions in Savannah.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 15일
We're so glad our fantastic location stood out as a memorable feature, Kiara! Thank you for your excellent review of the Best Western Savannah Historic District. We'd love the chance to welcome you back soon!

8/10 - 좋아요

Angelika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to River. Quite noisy in the morning hours.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 15일
We appreciate you choosing the Best Western Savannah Historic District for your recent visit, Angelika! Our fantastic location allows our guests to easily explore the city. Your feedback is helpful, and we hope you'll return soon for another memorable getaway!

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Value for the heart of Savannah! Breakfast was good, parking convenient and location was ideal.
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 15일
How exciting to learn that you enjoyed your stay with us at the Best Western Savannah Historic District, Nicole! Thank you for taking a moment to highlight our excellent setting, delicious breakfast, and helpful value. We hope your adventures bring you back soon!

6/10 - 괜찮아요

nicole

좋아요: 청결 상태, 직원 및 서비스
Unit doors open to outside like a motel. Clean, but very small room with poor lighting. Friendly staff, great location
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 15일
Nicole, we're so glad our fantastic setting and caring team at the Best Western Savannah Historic District impressed you! It's disappointing, however, that we were unable to completely win you over and we appreciate your feedback. Hopefully, you'll allow us a second chance to make a better impression.

6/10 - 괜찮아요

Elizabeth

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is extremely noisy. Walls are paper thin and the sound of trucks is heard all night. Older property that needs an upgrade.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 13일
Our goal is to offer our visitors a peaceful, pleasant experience, Elizabeth, and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better serve our guests. Please allow us a second chance in the future to change your opinion of us.

8/10 - 좋아요

Ilena

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Average hotel. Walkable to everything!
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 13일
It's great to know that you were able to explore the city from our fantastic location, Ilena! Thank you for your terrific review. We hope you'll return soon to the Best Western Savannah Historic District!

8/10 - 좋아요

gregory

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Fabulous breakfast. Very attentive and helpful especially the concierge. Breakfast attendant was very conscientious and area was exceptionally clean and stocked. Rooms really need to be deep cleaned. Comfortable beds. Convenient location.
2024년 3월에 5박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 11일
We loved hosting you, Gregory, and we're so thrilled you enjoyed your stay! Thank you for your kind words about our team's attention to detail, as well as the comfort, convenience, and breakfast we offer. It's disappointing that your guest room wasn't in the spotless condition we aim for, and we'll address this with housekeeping to ensure your next visit is perfect all around. Please hurry back soon to the Best Western Savannah Historic District!

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the River and historic district. Good shopping and restaurants nearby
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 11일
Barbara, it's wonderful to hear you appreciated the convenience of our location near all the highlights of Savannah. We're grateful for your visit and positive review. Please allow us the pleasure of welcoming you back soon!

8/10 - 좋아요

James

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and helpful staff. Room was clean but smelled a bit of moisture. AC ran on high for awhile and helped.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 8일
James, our team will be so happy to know that you appreciated their friendly care! Thank you for your high rating and helpful feedback. We hope your plans bring you back soon to the Best Western Savannah Historic District!

10/10 - 훌륭해요

Eugenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 7일
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future, Eugenia!

10/10 - 훌륭해요

Anil

2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 25일
Thank you for your five-star rating, Anil! We hope to be your preferred property whenever your travels bring you to the area!

6/10 - 괜찮아요

Patricia

We’re shocked to find we had to pay a $30 parking fee!!!
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 6일
Patricia, we're truly sorry for any confusion regarding our self-parking fee. While we do communicate this charge on our website and third-party booking platforms, we understand that it was unexpected for you and regret any frustration this caused. If you return to Savannah, we would be grateful for the opportunity to restore your trust.

10/10 - 훌륭해요

YOON DO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kind staffs
2024년 2월에 4박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 6일
Yoon, we're happy that you received caring service from our team! We hope you'll return soon to experience more of our warm Southern hospitality here at the Best Western Savannah Historic District.

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredibly nice and accommodating. The breakfast was awesome. We had a hot meal every morning and everyone was satisfied. It was within blocks of everything and especially the riverfront, so we walked everywhere. We didn’t have to worry about parking or driving at all. The pool was heated so we were able to enjoy it every night almost like a hot tub. We’d certainly go there again and recommend it to anyone.
2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 4일
Thank you for your kind words and recommendation, Terri! It's wonderful to know that you loved so many aspects of your stay with us, from our team's warm Southern hospitality to our delicious breakfast spread and convenient location. We're also so glad that you had a chance to relax and unwind at the end of each day in our heated pool! We can't wait for the opportunity to host you again at the Best Western Savannah Historic District.

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 편의 시설/서비스
This hotel location was great for walking everywhere Lobby was great area, personnel was great. The main disappointment was the room ,towel bar was falling off wall,ceramic tile around tub needed deep cleaning along with floors, very used room
2024년 2월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 3일
Michael, it's great to know you enjoyed our location and the hospitality of our team, but we sincerely apologize for the shortcomings in your room. We're committed to providing comfortable, well-maintained accommodations for all of our guests, and your comments will be used to make the necessary improvements and repairs immediately. Thank you and we'd be grateful for the opportunity to welcome you back for a better stay soon.

10/10 - 훌륭해요

John

2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
Earning five stars from a cherished guest is the ultimate achievement for us! Thank you, and we can't wait to have you with us again soon, John.

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay here. This is an older, smaller hotel. The room was small, but maintained very well. It was updated and clean. Could get noisy from traffic, but there are shutters and a pull down shade on windows. There is also a sound machine. The breakfast was wonderful. Great location for walking around the city. If you want extravagant this is not your hotel, but if you want a quaint hotel that is clean, comfortable, and a good value, I would recommend.
2024년 2월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 2일
Recommendations from guests are a great way for travelers to learn about us and experience five-star getaways, Lisa, and we appreciate your wonderful review of the Best Western Savannah Historic District! It's terrific to hear that you were able to explore and relax. Please think of us when planning your next adventure!

10/10 - 훌륭해요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly n helpful.
2024년 2월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 2일
Joanna, our team loves finding ways to care for our guests! They will be elated by your wonderful praise and perfect score. Please make plans to visit us again soon at the Best Western Savannah Historic District!

10/10 - 훌륭해요

Margit

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Easy walk to historic sites
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 1일
Margit, we truly appreciate your excellent review of the Best Western Savannah Historic District! It's wonderful to know that you were able to explore Savannah from our fantastic location. Please return soon to the Best Western Savannah Historic District for another memorable getaway!

8/10 - 좋아요

Rodney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
30.$ a day parking!!
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 28일
Rodney, thank you for choosing us for your recent stay. We apologize if our charge for self-parking took you by surprise. Please know, Savannah is a “pay-to-park” city, and our rates are competitive compared to other local hotels. We hope this didn't inconvenience you too much and look forward to your next visit!

10/10 - 훌륭해요

Penny

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, breakfast, staff! You can’t ask for a better location. Other than driving to Tybee Island, we never moved our car! We will definitely go back to this hotel. We also loved the concierge, Mary!
2024년 2월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 26일
It was a pleasure hosting you, Penny! Thanks so much for your wonderful compliments on our unbeatable location, delicious complimentary breakfast, and helpful team. Mary will be thrilled to know that her service was a highlight of your experience! We're excited to have you back for more memorable adventures in Savannah.

8/10 - 좋아요

Eric 님, Valley Stream

2024년 2월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit, Eric.

10/10 - 훌륭해요

Maribeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, location, location, price!
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 28일
Thank you, Maribeth, for appreciating our unbeatable location and competitive rates. It's our pleasure to offer both convenience and value. We're eager to have you stay with us again at the Best Western Savannah Historic District!

10/10 - 훌륭해요

Ron

연인과의 여행
The staff was very pleasant and the location was great
2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 23일
Ron, we love knowing that our friendly service and convenient setting earned us your top score! Thank you for choosing the Best Western Savannah Historic District for your recent getaway. Hopefully, your travels will bring you back soon!

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location, easy walk to riverfront dining options.
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 22일
We appreciate your feedback, William! It's wonderful to hear you took advantage of our proximity to all of the amazing riverfront dining options. We’re looking forward to hosting you again soon at the Best Western Savannah Historic District!

6/10 - 괜찮아요

Donn

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Wind blew noisily under entrance door enough to wake you up. Toilet was exceptionally low and looked ready to fall over. Breakfast food was not replenished when empty. A final “gift” of $30.00 per day parking fee was not expected.
2024년 2월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 18일
Donn, we are saddened to hear that your experience fell short of expectations. Please accept our sincere apologies for the disruption to your rest and for anything that was amiss with breakfast. We will work with our team to see how we can improve our accommodations and to ensure we are promptly replenishing the buffet. We want to clarify that our parking fee is mentioned on our website and third-party booking sites, and we truly regret that you were unaware. We hope to have a second chance to regain your trust.

2/10 - 너무 별로예요

Xi chu 님, Lawrenceville

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I saw this hotel on the Expedia website with about 1,500 reviews, which looked decent, and the room pictures seemed alright, so I booked it. When I arrived in Savannah and checked Google Maps, it only had one star. I felt uneasy but thought I could manage for one night. However, I was woken up in the middle of the night by loud engines outside. It was past 2 AM. After about ten to twenty minutes, someone ran down the hallway and started shouting at people outside the bar across the street, which scared me as I was with my two young daughters. I called the front desk to report our experience. The receptionist was apologetic but mentioned they had no other rooms available due to the weekend rush and promised the manager would contact me the next day. They assured me they had recorded my experience. I couldn't sleep that night out of fear. The next morning, when I went to check out, another front desk staff, unaware of my ordeal, was rude and mentioned the manager hadn't arrived yet, so they couldn't do anything. I suggested leaving my phone number for the manager to contact me, but I never received a call all day. It's hard to trust Expedia ratings.
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 13일
Xi Chu, we are sincerely sorry to hear about the disruption that impacted your stay. Please know that your comfort and safety are our top priorities, and we regret that we couldn't provide a more immediate solution in this instance. We also deeply apologize for the oversight in follow-up communication. We will work with our team to improve our handling of such situations in the future, and we hope you will consider offering us another chance to regain your trust. Thank you for bringing this to our attention.

8/10 - 좋아요

Kathleen

연인과의 여행
Perfect location next to River Street and downtown Savannah. This is a motel where doors to your room open up to the outside. It’s SUPER loud in this area (road traffic) but they have great blackout curtains and a noise machine in the rooms. Andre was SUPER helpful and friendly. A great rate and close to everything which is very walkable.
2024년 2월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 13일
Kathleen, thank you for choosing us for your visit to Savannah! It's wonderful to hear that you enjoyed our prime location and found our accommodations comfortable. We're glad Andre's warm hospitality further added to your experience. We appreciate your feedback on the noise level and are happy our amenities helped ensure a restful stay. We'd love to welcome you back soon!

10/10 - 훌륭해요

Colin

2024년 2월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 20일
We greatly appreciate your rating, Colin, and we can't wait to welcome you back to make many more five-star memories with us!

6/10 - 괜찮아요

Elaine

연인과의 여행
Room was ok but had an overpowering smell of cleaning products for hours. Desk help was professional and courteous however, cleaning mngt was not having a good day.
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 12일
Elaine, we appreciate your review. It's great to hear that you were satisfied with the friendly and professional service from our front desk team. We apologize, however, for any discomfort caused by the smell of cleaning products in your room. Your feedback is valuable, and we will address this issue with our housekeeping team to ensure a better experience for our future guests. We hope to welcome you back soon for a more enjoyable stay.

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay in Savannah. Who wouldn't appreciate biscuits and gravy at breakfast and then cookies and lemonade in the afternoon? And the concierge, Mary, was just absolutely the best! She gave us sound advice, hooked us up with transportation, and helped us map out our stay. Mary is priceless!
2024년 2월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 13일
Jim, we're delighted to hear that you thoroughly enjoyed your stay at the Best Western Savannah Historic District! Thank you for choosing our hotel and sharing your kind words about our delicious breakfast spread, complimentary refreshments, and helpful concierge service. Mary will be overjoyed to learn of the positive impact she had on your experience. We can't wait to welcome you back soon for another memorable getaway!

6/10 - 괜찮아요

Sherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, the elevator functional, the staff friendly. However, I thought the site was not nearly so nice as the website indicated. My worst experience was in regard to the on-site parking fee of $30 per night. This was a complete surprise when I checked in, as I saw it mentioned NOWHERE on the website. When I showed my surprise, a staff person walked by and said, "Everybody charges for parking here." I didn't appreciate her flippant attitude at all. I could have eaten two or three times on that $90! Needless to say, I won't be back.
2024년 2월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 9일
Sherry, while we're happy you appreciated our comfortable accommodations and warm hospitality, it's disheartening that we could not win you over completely. Savannah is indeed a “pay-to-park city” and our rates are lower than most other hotels in the area. The main page of our website lists our parking fees and we regret that this took you by surprise. Thank you for sharing your feedback.

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful room, convenient to historic district, helpful staff, good breakfast
2024년 2월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 9일
Your wonderful review of the Best Western Savannah Historic District made our day, Debbie! Thank you for staying with us, and for your perfect score. We hope you'll return soon for more memorable adventures!

8/10 - 좋아요

Curtis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in the historical district walking distance to great restaurants and things to see and do.
2024년 1월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 8일
It's terrific to know that our handy location allowed you to explore Savannah, Curtis! Thank you for staying with us and for your high rating. We hope you'll return soon to the Best Western Savannah Historic District!

6/10 - 괜찮아요

Loren

2023년 6월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 20일
Thank you for rating your stay, Loren. We hope you'll consider staying with us again to see just how dedicated we are to making a positive change.

10/10 - 훌륭해요

barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy parking very walkable steps from river walk
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 8일
Barbara, it was our pleasure to host you! We're delighted to hear that you found our on-site parking convenient and enjoyed the walkability of our location. We look forward to welcoming you back for your next Savannah adventure!

4/10 - 별로예요

Andy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Black mold noted in the shower and ceiling of bedroom. The staff was nice enough to comp our stay and allow us to leave early to check into a different hotel but very dirty rooms.
2024년 2월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 6일
We regret, Andy, that your accommodations were not reflective of our usual excellence, and we appreciate your feedback. Our housekeeping manager will use your comments to see where extra attention may be needed. Please allow us a chance in the future to improve your impression of us.

6/10 - 괜찮아요

Sheena

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Check in was smooth, very little parking, however i heard they offer an overflow lot. Didnt realize they charged an extra $30/ night to park. Breakfast was fine. Bacon, french toast and hashbrowns ran out and were never refilled either morning. Coffee is awful. Shower water pressure could have been better. The stay was fine, for a budget hotel.
2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 6일
Sheena, we appreciate you taking a moment to share your feedback! Our aim is always complete satisfaction, and we will use your comments about the breakfast and water pressure to see how we can enhance the guest experience. Please know that Savannah is a “pay-to-park city” and our rates are lower than most other hotels in the area. We hope to have a second chance to make a better impression in the future!