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모텔 6 서배너, 조지아 - 미드타운 여행 후기

2 out of 5
모텔 6 서배너, 조지아 - 미드타운
201 Stephenson Ave, Savannah, GA

이용 후기

5.6
평점 10 - 훌륭해요. 1006개 이용 후기 중 144개" "
평점 8 - 좋아요. 1006개 이용 후기 중 200개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 179개" "
평점 4 - 별로예요. 1006개 이용 후기 중 180개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 303개" "

5.6/10

청결 상태

6.4/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

6/10 - 괜찮아요

Ji

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

Khairat

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Before I booked online, I went into the facility and the staff said she was sold out, then I booked the room online and there was availability. We got the room and opened it, it smelled terrible inside and there was still items from the last person who stayed there. The top of the refrigerator was dirty the floor was sooo dirty like the wipe I used to clean off was black. No tissue in the toilet. They could do better.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This room was absolutely disgusting
2024년 5월에 1박 숙박함

4/10 - 별로예요

velvetkilla

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conditions were horrible.
2024년 5월에 4박 숙박함
답변 제공: Management 님, 2024년 5월 25일
Thank you for your feedback.

4/10 - 별로예요

Erika

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hay muchas personas viviendo de forma permanente en el hotel, con mascotas, drogas, peleas y hasta llamadas a la policía no es un buen ambiente del hotel a eso agregar que en 9 días solo una vez fueron a limpiar y esto después de muchas veces de pedirlo y hasta quejarme con expedia, pedí habitación de no fumadores me dieron una sucia y llena de colillas de cigarro
2024년 5월에 9박 숙박함
답변 제공: Management 님, 2024년 5월 20일
Thank you for giving us the opportunity to fix the concerns that you brought to our attention.

6/10 - 괜찮아요

Truman

반려동물 동반 여행
별로예요: 편의 시설/서비스
Staff and people where fine and will help with any issue , just not any area for recriation availabe mabe due to time of year , however it is a dog station to walk dog .
2024년 4월에 4박 숙박함
답변 제공: Management 님, 2024년 5월 16일
Thank you for reaching out to us. We will work diligently on the area of concerns. Thank you for bring it to our attention

10/10 - 훌륭해요

Jeannie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only issue was it seemed that a few rooms were overfull.
2024년 4월에 4박 숙박함
답변 제공: Management 님, 2024년 5월 6일
Thank you for response we are pleased that you had a great stay. We hope that you can come back again.

10/10 - 훌륭해요

Lenny 님, Savannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 5월 4일
Thank You for staying with us!

10/10 - 훌륭해요

Juanita 님, Henderson

연인과의 여행
Beautiful, historical area lovely place to visit.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 4일
Thank You for staying with us!

2/10 - 너무 별로예요

Patricia

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This was absolutely the worst property I have ever stayed at. The rooms were dirty, it looked to be prost**** happening, dr*gs being done, sketchy people around your cars. This IS NOT a safe environment! Stay away at ALL COST!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 30일
Hello Patricia,We apologize for the experience you had during your stay with us, I hope that you will allow us to provide you with a much better experience on your next visit.

4/10 - 별로예요

Joseph

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Questionable long term renters in next room with dogs that were barking. I had to complain.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 25일
Good Afternoon Joseph,I do apologize for your inconvenience. If at all you decide to come and visit us again, we will do a much better job with your location on the property.

8/10 - 좋아요

Alicia

2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 16일
Thank you we appreciate your business.

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t believe the pictures! They need to tear that building down. Beds had stains, walls covered in I don’t even know! Stains. Just grimy and dirty. Had half of a toilet paper roll. Key card stopped working, door barely shut, lock was broke. Left over food in the fridge.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Good afternoon we appreciate your feedback. Will continue to improve on the area of concerns

6/10 - 괜찮아요

Tami

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Thank you will improve on the area of concerns.

2/10 - 너무 별로예요

Halee

출장 여행
I paid online then had to pay at the front desk. Charged me so much when I had already paid online.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
We apologize for the inconvenience. However your feedback is much appreciated. Management will look into your concerns.

10/10 - 훌륭해요

Ladericka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very polite
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 29일
Thank you for your kind remarks we look forward to seeing you again.

10/10 - 훌륭해요

sam

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the best motel I stayed at and I was really excited to know that there wasn’t any pet fees
2024년 3월에 1박 숙박함
답변 제공: Ms.White 님, 2024년 3월 14일
Thank you please come again.

2/10 - 너무 별로예요

Sara

아이를 동반한 가족 여행, 가족 여행
First off, I do not like to make complaints and give the benefit of the doubt on majority of situations. This though, is ridiculous. We were 30 mins to an hour out of Savannah at 9:30/10 @ night, we were getting tired and looked for a place to stop. This came up as an option, we only needed a place to sleep before hitting the road again didn't need anything fancy. Once we got to the location though my husband did not feel safe for our family to stay here, for multiple factors. I went in to ask about a refund and was told sure but you booked on Expedia so you have to go through them to get your money back. I tried on the phone to get a hold of someone @ Expedia that late at night with no luck, so we proceeded to another hotel for the night. Once up and on the road the next day I tried again, Expedia stated they would help and request the refund from the location. Unfortunately I just got the e-mail that this location will not refund my money. This is a joke, I made the reservation with in an hour of getting onsite not thinking it would be an issue, got there stated my concern, didn't even use their facility, I guess they don't care about people and their right to feel safe just want their money. ZERO STARS!!
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Sara,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 - 너무 별로예요

rori

별로예요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Matthew

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 9일
Hi Matthew, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 - 괜찮아요

michael

2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 25일
Thank you for your response.

10/10 - 훌륭해요

Tameka

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was dog poo everywhere and roaches. Would never stay there again
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 26일
Hi Tameka,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 - 별로예요

Yolanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy ,customer service suck
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 20일
Hi Yolanda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

WILLIE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful 😔
It was not like the picture the toilet was not working 😭 the sheets was dirty and the room smells
2024년 2월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 13일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 - 훌륭해요

Apri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 18박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 15일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Brandi

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was infested with roaches. There wasn't even a show curtain
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Brandi,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 - 괜찮아요

Vicky

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Live roach bug on mirror;stained sheets;NO heat
2024년 1월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was not in the best condition. The covers were not all the way clean. The towels and rags were dingy and rough
2023년 12월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 2일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Camila

2023년 12월에 1박 숙박함

4/10 - 별로예요

Antonio

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ate the charges and went somewhere else
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Latasha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Nyreannah

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

lynn

단체 여행
별로예요: 숙박 시설 상태 및 시설
Location was good stairs, no elevator, made it extremely difficult to get belongings into the room
답변 제공: Management 님, 2024년 3월 25일
Thank you for your response. I do apologize for the inconvenience. Thank you hope to see you again. I would advise to put notes in reservations for first floor. I would definitely honor your request on your next visit or future visits. Thank you

2/10 - 너무 별로예요

Flex

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a no smoking room but when I checked in it was ashes in the corner , floors was dirty , no trash bags, ice bag smh
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Flex,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What was bad with homeless everywhere
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi David,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Mallory

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price - it’s definitely not worth it. The first night we stayed there we woke up to the US Marshall’s kicking down the door above us. But we had paid on Expedia for a couple nights so we stayed unfortunately. The night staff never checked me in - handed me a key and let Me go to my room at 1am after me and my boyfriend had worked a 16 hour shift. The next morning I was told to go to the office (because our ceiling was leaking ) so I thought we were being put in another room. No I was locked out of the room with nothing, because of their employees mistake I was outside in my car for 5 hours waiting for my boyfriend to get home … the worst place I have ever stayed
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 - 너무 별로예요

Brittany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was absolutely disgusting and a waste of money. I couldn't even shower in my room and the toilet was cracked and didn't flush right
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 - 괜찮아요

Denise

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room wasn’t clean Roaches everywhere Room door was difficult to open and close .
2023년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Malaysiah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unprofessional
The stay overall was straight until housekeeping and some lady come knocking on my room door at 10:20 talking bout it time to checkout secondly the room had died roaches and lil ants in the room all on the dresser and all very nasty , y’all worry bout people checking out worry bout them nasty ass rooms y’all half clean every damn day .
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 16일
Hi Malaysiah,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 - 너무 별로예요

Kayo

별로예요: 직원 및 서비스
Was told no rooms available after reservation had been put in a month ahead of time. Wasn’t notified until I was getting out of the Uber ride to find out no place to lay my head after a 4 hr train ride.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 16일
Hi Kayo,Thank you for sharing your review. We would like to apologize for the inconvenience that may have occurred with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Selena

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Black mold infestation. Poor management. I left a very thorough review on yelp, trust. We requested a first floor room and was give 2nd floor… I requested a first floor and the room they sent us to at first had the knob and lock falling off wouldn’t read my card. The room we stayed in for the past week was infested with mold, looked nothing like the pictures, the remote for the tv didn’t have batteries, there was dirt all over the hard wood floor, the tv kept glitching and changing languages, having voice over for visual impaired. When I tell you I’ve traveled across this country twice and I’ve seen it all. This is the absolute worst place I’ve stayed at. When I contacted Expedia customer service about these issues the motel only offered a room switch. We have a 1 year old that is so difficult to do especially with my two ESA pups. The manger walked up to my husband and confronted him about our complaint and said that we never mentioned any issues to them, which I in fact did, to the receptionist. The only employees that were awesome were the receptionists. At check out, the manger came a pounded at the door and even looked through the window, I was breastfeeding, I felt so violated. NOT TO MENTION THERE WAS A WHOLE SWAT TEAM THAT ARRESTED 4 GUYS THAT WERE A FEW ROOMS AWAY FROM US. When I tell you this is the worst place to stay at and was not worth any of my money, I sincerely mean it. Do not spend your money here. At all. The cherry on top was the room service MIA?!
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 16일
Hi SelenaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 - 좋아요

Biswanath

2023년 11월에 5박 숙박함

2/10 - 너무 별로예요

Corrine 님, Saint Petersburg

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Typical bait and switch with photos! Do NOT bring CHILDREN here! The rooms have been heavier used and dirty hand towels left behind everywhere. We slept in our clothes, and avoided the bathroom shower. Ive been to 38 countries and budget traveled, you couldnt pay me to stay there again.
답변 제공: Brand Experience Team 님, 2023년 11월 16일
Hi Corrine,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 - 괜찮아요

Corris

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Room Had a smell floor was dirty didn't have the room i booked so had to take double bed which was ok but gonna be here awhile so i get what i got
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 16일
Hi Corris,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 - 괜찮아요

Richard

별로예요: 직원 및 서비스
Close to restaurants
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Richard,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 - 괜찮아요

Christian

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Motel für Roadtrip
Das Zimmer und das Bad waren zweckmäßig. Anlage müsste Renoviert werden. Für einen Tag Okay.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Elijah C

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No toilet paper or towels when I checked in. Room was filthy. Staff was rude and uncooperative. 0/10, worst hotel experience I've ever had
2023년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스
TV did NOT have a Remote. No NBC channel when the station is 10 blocks away.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Purcell

2023년 10월에 1박 숙박함

4/10 - 별로예요

Koren

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to many little roaches
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Koren,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6