숙박 시설에서 보는 시내 전망
예약 가능 여부 확인

르네상스 시애틀 호텔 여행 후기

4.5 out of 5
르네상스 시애틀 호텔
515 Madison Street, Seattle, WA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1618개 이용 후기 중 960개" "
평점 8 - 좋아요. 1618개 이용 후기 중 364개" "
평점 6 - 괜찮아요. 1618개 이용 후기 중 159개" "
평점 4 - 별로예요. 1618개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1618개 이용 후기 중 63개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Jeong Sik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Sam Makkiya 님, 2023년 6월 3일
Dear Jeong,Thank you for taking the time to let us know about your experience while staying with us. Your experience with our services is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. If you have a moment, would you please update us with more details about your poor experience? We look forward to hearing from you. I hope you choose to stay with us again when your travels bring you back to Seattle,Sincerely,Sam MakkiyaFront Office ManagerThe Renaissance Seattle HotelMakkiya@renaissanceseattle.com(206) 583-0300

8/10 - 좋아요

MI KANG

단체 여행
Good location to enjoy Seattle but housekeeping service couldn’t working on due to staff issue even asked on receiption.
2022년 9월에 3박 숙박함
답변 제공: Katlin 님, 2022년 9월 24일
Thank you for choosing to stay at the Renaissance Seattle Hotel and providing your honest feedback. The feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued guest, we appreciate you taking the time to share your feedback.

4/10 - 별로예요

Hyuna

출장 여행
별로예요: 직원 및 서비스
언덕이 너무 높았고 아침식사시 발생하는 추가비용에 대한 안내가 없었음.
2021년 10월에 2박 숙박함
답변 제공: Sam 님, 2021년 10월 30일
Thank you for choosing to stay at the Renaissance Seattle Hotel and providing your honest feedback. The feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued guest, we appreciate you taking the time to share your feedback.

8/10 - 좋아요

JEE YOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location. On the hill! All staff were friendly~
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

Ghukas

좋아요: 편의 시설/서비스
Great
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. It’s in downtown Seattle so of course the area is sketchy. Nothing the hotel can do about that. Service was great, hotel was beautiful. The food at The Fig & the Judge was fantastic. Would stay again.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would like complimentary breakfast.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very happy with our visit.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Fiona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ricky was excellent with checking us into our room and provided water upon arrival! He provided great information on the restaurants and parking. Our room was very clean and comfortable.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, clean rooms. Breakfast buffet was awesome.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Molly

가족 여행
We stayed less than 24 hours, but we enjoyed our time! The room was very nice, though we booked a king suite and they offered us free parking for a trade to a double/double room. The bar was really nice!
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

darci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 23일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and restful.
2024년 5월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Wilma

2024년 5월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Noel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. While some of the at area’s attractions are walkable the street inclines,on return, will put your cardiovascular system to work. Not a complaint though.
2024년 5월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 - 괜찮아요

Amy

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

Gain wah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noise from outside
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 20일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize for not meeting your expectations in regards to the noise. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

steven m.

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thought that the hotel restaurant was open for breakfast, lunch and dinner, but it didn't open until 4pm for dinner. The menu choices were extremely limited for an upscale hotel/restaurant. Extremely limited!! Not even a steak!!
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations in regards to the restaurant. We do hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 20일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Eva

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quiet place to stay before a cruise.
2024년 5월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 23일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 - 괜찮아요

Jessica

2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 - 훌륭해요

Vicki

가족 여행
Staff was courteous and efficient. Buffet breakfast was a bit overpriced but service was excellent.
2024년 5월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

Manh Dung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is good.
2024년 3월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful hotel. Bathroom could have been cleaned better but overall we enjoyed it here. Bar closes way too early!
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay.
2024년 4월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

Nick 님, Coeur d Alene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very nice hotel with an excellent fitness room. I thought $50 a night for parking was over the top...but everything else was excellent.
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

Hannah l

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 6일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Christine

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 16일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Kelsey

연인과의 여행
Great place to stay! Very beautiful rooms and helpful staff
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 2일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Paul

2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

Martha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

kaylee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was impossible to find parking that your paying for anyways there was no spots at night . Also didn’t like that didn’t have a microwave in the room they have it on the floor which isn’t a big deal . But other then that it’s supper nice in a great location definitely recommend staying here for sure !!!!!
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with parking. Thank you for your patience and understanding for a busy time for the hotel and city. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

2/10 - 너무 별로예요

sheyla

2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations. We hope you choose to stay with us again when your travel bring you back to Seattle.

10/10 - 훌륭해요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hi
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 29일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

8/10 - 좋아요

Jolene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly. The room and hotel in general were clean and the price was reasonable for the room. I was very frustrated with the confusion about breakfast. I believed it was a continental breakfast included in the price of the room and come to find out it cost us $76 for one morning breakfast for two people. For a just average Buffet. Way too expensive in my opinion. If the opportunity arose, I would stay here again but would certainly not get the breakfast for that price.
2024년 4월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 29일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with the breakfast. We hope you choose to stay with us again when your travel bring you back to Seattle.

10/10 - 훌륭해요

Sabrina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 29일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

2/10 - 너무 별로예요

Jessica

출장 여행, 가족 여행
We did not check in at night because we weren’t going to be able to check in until the morning due to a layover. We flew all the way from Atl to Vegas (layover) and then to Seattle. We did not want to have to wait until 3pm to check in and have to wait for hours. We called the hotel a head of time to let them know this is what we were going to do and they claimed they notated the account. When we got to the hotel they charged me for the night as a no show and CANCELLED our reservation. Even though another room was available it’s the fact they took my money and still canceled the room as though we had not called them prior to. The front desk worker was not helpful she seemed clueless and wasn’t even trying to work with us. I chose to go to another hotel because this is not how you treat paying customers. I understand the room had to be paid for even though we were not there but it was how they handled the situation by cancelling our room out completely. She said they charged us a no show fee on top of the rate of the room and when we told her we called the hotel she retracted her statement and said they didn’t charge us. Something definitely did not feel right and the customer service was terrible. Normally if the hotel messed up they will do their best to accommodate you or take a percentage off of your stay or something. They did nothing. I will never stay there and I definitely would tell anyone that’s interested in booking there to think twice.
2024년 4월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 29일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations in regards to your reservation and your arrival time. We hope you choose to stay with us again when your travel bring you back to Seattle.

2/10 - 너무 별로예요

B

2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations. We hope you choose to stay with us again when your travels bring you back to Seattle.

10/10 - 훌륭해요

Thayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They where very nice. They had someone put all of our bags on a cart and escorted us to our room.
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 29일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Eve

2024년 4월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 5월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of good food within walking distance and if you don't want to walk the room service food is really good too.
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 29일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was well maintained, parking was convenient, close to interstate.
2024년 3월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 29일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

10/10 - 훌륭해요

Venita 님, Olympia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my first time staying in a hotel in Seattle.I was positively surprised how fancy it was. Clean rooms great staff.Wpuld highly recommend
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 25일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us and staying with us for your first stay in Seattle! It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!

6/10 - 괜찮아요

Khoa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Dirty toilet seat. No free wifi.
2024년 4월에 1박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 25일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. We apologize that we did not meet your expectations with the bathroom. Our Housekeeping Manager has been alerted and will be addressed accordingly. We hope you choose to stay with us again when your travel bring you back to Seattle.

8/10 - 좋아요

Tani Rose

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Renaissance Seattle Hotel 님, 2024년 4월 24일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback. We hope you choose to stay with us again when your travels bring you back to Seattle!