"My wife is a Sendai native so we come twice a year on average and have stayed in many hotels. This was hands down our favorite stay to date. The location is fantastic, incredibly convenient with all the shopping including retail, restaurants, pharmacy, grocery and atms including two 7/11 ATM floor two at the bottom of the elevator just around the corner for US visitors. You do not have to leave shelter to get to all trains and most subways. The hotel room itself was amazing, great views, comfortable beds and a great bathroom with a jetted tub on the premium room we booked that was a nice improvement for us over the public baths some hotels offer. The lounge was great for relaxing and getting a free coffee. The staff were all polite and offered excellent service, room service requests for amenities were almost Mr. Deeds fast lol, if you know you know. This will be our one and only from now on when visiting family in Sendai. Thank you for an incredible stay."