"Overall the staff were excellent. The property is in a very good location near tourist attractions and the shopping centre is near by and the train station.
The Oliver restaurant is good, however very expensive compared to the shopping centre. Personally I would stick to the shopping centre for meals and just a one off dine at the Oliver restaurant if you want to save money.
The only negative about this property are the lifts, especially in the morning breakfast times and when customers are checking out. There are huge queues and waiting time for the only 3 lifts. The lifts are small and it takes ages just to get to the lobby from the floors above and vice versa. At times the middle lift gets locked out by staff due to services which causes more crowds for the lifts. I am guessing the highest floor you are at, the more chance you have for an empty lift going down.
My opinion is that either new lifts should be invested in or the current lifts should be modified to be a little quicker."