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"The room was very pleasant. The idea of the water machine to chill and heat water is good but in practical terms we had to wait for ages for the water to chill. The courtesy bus ran on time and the food was fine in the evening and breakfast. The design of the complex means there is a lot of noise from doors being closed and suitcases being rolled along all the time. This is because the individual blocks are all constructed from hard surfaces which make all noises very loud as everything echoes. As it's an airport hotel there's lots of people coming and going all night so all the noise made it very difficult to sleep."

"AC worked well and staff very helpful"

"Good clean, quiet room with excellent water pressure in the shower. Perfect for a transit stay!"

"Lovely hotel with great staff"

"For anyone traveling and having a layover in Kuala Lumpur, specifically in Terminal 2 (flying with AirAsia), this is a great place to stay for the night to catch a morning flight! Easy check-in, convenient location, and great experience"

"Excellent stay"

"Average basic hotel. Good friendly customer service and recreation manager but others were pretty basic. Breakfast array was a lot but not so tasty . "

"Staff friendly, checked in online and all went quick at counter, efficient. Great lobby as well as outside relax area. Beds comfy and although bathroom small ok for the size. No disturbance from planes. And do close to the terminal, just a covered short walk Breakfast good, very long opening hrs starting at 4.00 am! Roti station outside in relax area. A group of guys (ADE)already eating bf afterwards depleted bf items by filling up take away containers, bags as well as bottles. Which some drank from to than fill them up with juices... very unhygienic. As a frequent hotel guest over the years this hotel has strived to improve and I for sure will use their services again when at KLIA2"

"Friendly staffs and clean room "