City view from property

Reviews of Hotel Europa

1 out of 5
Hotel Europa
C/ Jimios 5, Seville, Seville

Reviews

8.4

Very Good

Rating 10 - Excellent. 119 out of 283 reviews" "
Rating 8 - Good. 115 out of 283 reviews" "
Rating 6 - Okay. 34 out of 283 reviews" "
Rating 4 - Poor. 10 out of 283 reviews" "
Rating 2 - Terrible. 5 out of 283 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Usha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place very much in the centre of the city. The staff were very good and helpful
Stayed 4 nights in May 2024

8/10 Good

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel and its facilities were very good. Staff, room, breakfast were fine. The one issue is- they need more sound insulation from the road outside, it is very noisy.
Stayed 4 nights in May 2024
Response from Front desk on May 11, 2024
Dear David,Thank you for your rating. We are glad to know that your stay with us has been good. We take note of his suggestions and we hope to see you soon.All the best

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff really made the difference, they provided excellent service
Stayed 3 nights in Apr 2024
Response from Departamento de Recepción on May 9, 2024
Sr Alberto, Gracias por hacernos saber que su estancia fue excelente y también agradecerle las palabras sobre nuestro personal. Esperamos verle pronto.

6/10 Okay

Kaveh

Traveled with group
Liked: Cleanliness, staff & service
Very well located. Helpful ,courtious staff. Old building with not much renovation. Air conditioning wasn't working well or at all. Overpriced.
Stayed 2 nights in Apr 2024
Response from Departamento de Recepción on Apr 19, 2024
Dear Mr. Kaveh, We have been delighted to have been able to offer you our attention during these days.We are glad to know that you enjoyed our stay in the same center and that you found our facilities old but well maintained. We appreciate your kind words about our attentive staff. Just as we have proceeded to create new breakfast facilities, we are already working on transforming the rest of the hotel in the coming months, something that will naturally take some time.We regret that you had told us nothing at reception about the management of the air conditioning, and we understand that sometimes the controllers are not as clear as they should be.We appreciate your suggestion and will take it into account for future improvements.We take this opportunity to send you a cordial greeting.Sincerely,Guest Experience ManagerEuropa HotelSeville

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the heart of Seville. Staff was so helpful trying to guide us a path through the city during Holy Week. We loved this charming hotel!
Stayed 2 nights in Mar 2024
Response from Departamento de Recepción on Mar 28, 2024
Mr/Mrs Sandy,Thank you for her kind words. We are pleased to know that you liked the location of our facilities. We especially appreciate your words about the attention of the staff. We hope to welcome you again.

8/10 Good

marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Unexpectedly quiet- great- and lovely staff.
Stayed 1 night in Mar 2024
Response from Departamento de Recepción on Mar 16, 2024
Dear Marietta, thank you very much for your excellent comment, we are glad to hear that you enjoyed the essential elements of our hotel. We take care of every detail to make our guests feel at home. We look forward to seeing you again.

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Departamento de Recepción on Mar 28, 2024
Mr/ Mrs Jacquelyn,Thank you for taking a minute and letting us know that your stay at our Hotel was more than satisfactory. We hope to see you again soon.

8/10 Good

Huilin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful and professional staff at reception. Having a lift was unexpected bonus for properties in this area. However room triggered severe allergic rhinitis for those sensitive to allergens.
Stayed 3 nights in Feb 2024
Response from Departamento de Recepción on Mar 28, 2024
Dear Huilin, We would like to thank you for staying with us during your recent visit to Seville.We are delighted to read in your comment that your stay with us has been very good and we hope you have enjoyed our facilities and services.We regret what was described and we sent a note to our floors department to take note of what happened.We hope you come back to visit us very soon.Receive a cordial greeting,Guest Experience TeamEuropa HotelSeville

4/10 Poor

Elaine

Traveled with partner
Disliked: Cleanliness, amenities
The hotel was in a great location. Lots of restaurants and attractions close by. Our tiny room #12 was off of the lobby, and soundproofing was non-existent. We could hear guests coming and going whenever we were in the room, and the volume from the reception was very loud. The sheets were clean but the rest of the bedding was dirty, particularly the white’ish coverlets on top of the bed, they were filthy! Dead flies on the bathroom floor were a bit of a turn-off too. In the morning the breakfast selection was extremely limited but it would have got us by. Only problem was that we were put off by the mold on the chocolate loaf that my husband unwrapped, which understandably put us off of eating any of the other options. Wouldn’t stay there again but would definitely look for another hotel in the same area.
Stayed 2 nights in Feb 2024
Response from Gerente general Hotel Europe Seville on Feb 24, 2024
Dear Ms. Mccall:Thank you very much for responding to the overall satisfaction survey and for taking the time to indicate your experience with us.We regret at the same time that your experience with us has not been entirely satisfactory, although we do not understand why you did not comment on what you indicate, since if you did, we could have tried to propose a solution.Finally, and despite your feelings, I would like to inform you that what you indicate regarding the lack of soundproofing in the rooms is not true, since we have begun this summer to install all the exterior windows of the building, despite which, we will continue with total soundproofing of the building.SincerelyGerente generalHotel EuropeSeville

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Departamento de Recepción on Feb 12, 2024
Dear guest, thank you for taking a few minutes to complete our satisfaction survey and share your experience with other travelers. We are glad to know that you enjoyed a pleasant stay with us and that you found our rooms and facilities comfortable. We hope to welcome you back soon.

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Departamento de Recepción on Feb 12, 2024
Estimado Ricardo, gracias por tomarse unos minutos para completar nuestra encuesta de satisfacción y compartir su experiencia con otros viajeros. Nos alegra saber que disfrutó de una agradable estancia con nosotros y que nuestras habitaciones e instalaciones le resultaron cómodas. Esperamos poder darle la bienvenida de vuelta pronto.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Response from Departamento de Recepción on Feb 12, 2024
Dear guest, thank you for taking a few minutes to complete our satisfaction survey and share your experience with other travelers. We are glad to know that you enjoyed a pleasant stay with us and that you found our rooms and facilities comfortable. We hope to welcome you back soon.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect position particularly for Cathedral etc
Staff helpful althou hotel quite stingy with coffee supplies and shower gel etc Old fashioned style but suited us. Bed a little firm. Near some good bars and restaurants and all Sevilles amenities and attractions to see
Stayed 3 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is centrally located in great area and is very walkable to main attractions. Staff was wonderful and very helpful. Only negative was their breakfast was a little sparse; recommend visiting one of the local cafes instead.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Gem in Seville
Wonderful little hotel. A definite 9+ or 4.5 right up front. There is no bad location in Seville. It's stunningly beautiful and safe everywhere. Hotel Europa is an older established structure, but very clean, modern, and wonderfully furnished with modern amenities. The staff was a ten across the board for courtesy, efficiency, responsiveness, and service. They speak excellent English. The location is within easy walking distance to every major site in the city, including the Hop-on/off bus, and several wonderful tapas bars. The price was very inexpensive. The WiFi was easy to access and was reliable with a strong signal. The rooms are individually climate-controlled with clean, modern and eco-friendly bathrooms. Breakfast was available and, though light, it was fulfilling and fresh daily: pastries, fruits, juices, cereals, hot beverages, meats and cheeses. Though it is on a narrow alley-like cobblestone street, a taxi can easily drop you or pick you up right at the curb. The taxi ride to the airport is approximately 20 minutes and about 10-15 minutes from Santa Justa train station. We will definitely stay at Hotel Europa again whenever we travel to Seville. Simply lovely.
Stayed 3 nights in Oct 2023
Response from Customer service department on Nov 6, 2023
Dear Robert,Thank you for choosing Hotel Europa for your stay in Seville and for taking a few minutes of your time to share your experience with other users.We are very happy to know that everything, the location, the service, the breakfast, all our services and attention at the hotel have met your needs and that you have been able to enjoy your stay.We are at your disposal and we hope to welcome you againSincerely,

10/10 Excellent

Goran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice classy hotel in the city centre
The hotel is just in the city centre, few minutes walk to all main attractions. Parking for the car is available nearby. Rooms are big and furnished in old style, but all is very nice and I had a feeling like I am in an Hercule Piirot movie or in the best days of Alhambra. Staff is extra nice and helpful. I highly recommend this hotel. It was a really nice stay.
Stayed 1 night in Oct 2023
Response from Guest Attention Department on Nov 4, 2023
Dear Mr Goran,Thank you very much for your comments.For us it is very important to be able to know the experience of our clients in order to improve day by day.We will inform our team about you great experience.We hope to see you here again in your hotel in Seville.and wish you all the best.

6/10 Okay

Avinash

Traveled with family
Disliked: Amenities
Very good location with access to secure parking.
Stayed 2 nights in Oct 2023
Response from Departamento de Recepción on Oct 9, 2023
Dear Avinash,Thank you for your comment, we are glad you enjoyed the great location we have. It will be a pleasure for us if you visit us again. All the best.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quaint hotel in the heart of Seville. The staff was friendly, the room and bed was very comfortable, and even the breakfast was nice. Be aware there is a little construction going on, but it did not bother me a bit. Thanks again, and I look forward to returning here!
Response from Customer Service Department on Oct 7, 2023
Dear Mr. Jeremy:Thank you very much for taking the time to comment on your experience with us. We greatly appreciate your comments and please know that we are very happy to have met your expectations.We regret the inconvenience that we may have caused you, in the new facilities that we will try to incorporate into the main building as soon as possible, and where we will expand our buffet, food and beverage service.Waiting to see you here again, receive a cordial greetingSincerely,Customer service departmentEuropa HotelSeville

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, the room is cosy. Breakfast is ok, a kind of europen style (not spanish meat). It was interesting to pre-order a taxi. The 1st time it was smooth (I asked py by card option, was no problem), the 2nd timea little bit problematic, They asked for cash and pay them. Otherwise the staff were nice and spoke english.
Stayed 2 nights in Sep 2023
Response from general manager on Sep 26, 2023
Dear Mr Anonymous,We would like to thank you for your kind words about your recent experience with us.It was a pleasure to receive you, taking into account the daily effort we make to try to live up to the expectations of our clients. We have gradually begun to make changes to our establishment, which can sometimes cause some discomfort and which we logically regret, since it is not our intention.We take note of your comments regarding your instructions and we hope to have the opportunity to welcome you again.Sincerely,Gerente generalHotel Europa in Seville

2/10 Terrible

Francis

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from general manager on Sep 24, 2023
Estimado Sr. Francis:Lamentamos que su estancia no haya resultado del todo satisfactoria; sin embargo sino nos comenta que es lo que ha podido ocurrir, tampoco podremos solucionarlo.Quedamos a su completa disposición para aclarar lo que hay podido suceder.AtentamenteGeneral ManagerHotel EuropaSevilla

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Departamento de Recepción on Sep 8, 2023
Estimado huésped, gracias por su comentario y por compartir su experiencia con nosotros. Nos alegra saber que ha tenido una agradable estancia. Esperamos darle la bienvenida de nuevo pronto. Saludos

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean and disappointing stay
We saw a few cockroaches crawling around our room in the past few days. and we also saw cockroaches in the reception . We placed on the ground floor and there’s always noise from the street. We were told there was breakfast but they did not mention it was not free nor mention the price of the breakfast until checkout which was very misleading. Overall a disappointing stay.
Stayed 3 nights in Jul 2023
Response from Guest Experience Manager on Jul 22, 2023
Dear Mr. Anonymous,Thanking you in advance for your visit and comments, we would like to point out some of the aspects you mention.It is true, as you mentioned, that due to the fumigation works that we carry out annually in our facilities, some inconvenience could have occurred for our clients and for this reason we not only regret it, but we also apologize, not ceasing to be very punctual events.On the other hand, our surprise is the other part of the comment, referring to breakfast, since when they contracted through the sales portal, they knew that they had contracted only accommodation. Not breakfast, which logically has a public price and which they were also informed about again at reception, so we don't fully understand what the real problem is. In any case.If it helps you, we reiterate our apologies.We offer an attractive proposal, designed to start the day in the best way.We are committed to providing the best care, along with a cordial and close treatment.We say goodbye cordially in the confidence that they will give us another chance, staying with us soon.Very truly yours,Guest Experience ManagerHotel Europa Seville

10/10 Excellent

IRAIDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very good, comfortable and clean. Conveniently located close to everything and lots of restaurants and cafés. I would repeat this hotel, also good parking.
Stayed 2 nights in May 2023
Response from Departamento de Recepción on Jun 4, 2023
Dear Iraida, thank you for your comment, we are glad that you had a pleasant stay at our hotel and that you enjoyed our fantastic location, a few minutes from some of the tourist spots in the city and, as you say, surrounded by a great number of bars and restaurants. We would love for you to come back soon. Greetings

10/10 Excellent

ANDREW

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, charming
Excellent hotel, centrally located within the city, we will probably stay again.
Stayed 2 nights in Apr 2023
Response from Departamento de Recepción on May 9, 2023
Thank you for your great review, we hope to see you again.see you soon.

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente muy bien ubicado y excelente atención
Stayed 2 nights in Apr 2023
Response from departamento de atentcion al cliente.Hotel europa on Apr 26, 2023
Estimado Alejandro, En nombre del Hotel Europa, queremos agradecerle el haber compartido su experiencia con motivo de su estancia en nuestro Hotel.Es una satisfacción por nuestra parte, comprobar que el hotel ha cubierto sus necesidades.Esperamos poder saludarle pronto. Reciba un cordial saludo.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gav
Not a lot of facilities and breakfast/ breakfast room limit.But characterful hotel in great location.
Stayed 2 nights in Apr 2023
Response from departamento de atencion al cliente hotel Europa on Apr 26, 2023
Le agradecemos el tiempo que ha dedicado en realizar tan amable valoración sobre nuestro hotel. Lamentamos no haber cubierto sus expectativas del todo, si bien estamos trabajando para mejorar los aspectos comentadosEsperamos poder contar con su presencia en un futuro próximo. Un cordial saludo.

6/10 Okay

Jaime

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I do not think this hotel is a good value for money
Stayed 2 nights in Apr 2023
Response from Departamento de Recepción on Apr 21, 2023
Sr Jaime,Lamentamos mucho leer su comentario y saber que no hemos cumplido sus espectativas. Nos gustaría volverle a ver pronto por nuestro Hotel. Reciba un cordial saludo.

6/10 Okay

Elena, Grimsby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is amazing. Old world style. Gorgeous. Great price. Breakfast included. Located in perfect area near basilica and other sites. Walking distance to everything.
Stayed 3 nights in Feb 2023
Response from Guest Satisfaction Service on Mar 10, 2023
Dear Elena,Thank you very much for choosing us and for completing this survey.We're glad to know that we exceeded your expectations with the hotel and its services.Looking forward to welcoming you back soon,Best regards,Juan Gordon

10/10 Excellent

william

Stayed 2 nights in Feb 2023
Response from Guest Satisfaction Assistance on Feb 15, 2023
Dear Mr William;Thank you so much for such a good score, as you leaved us.We hope to see you soon here again at hotel Europa Sevilla.All the best.

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Guest department assistance. on Feb 9, 2023
Dear Mr Randa,Thank you for such a good coment, as this one. It means everything that someone could imagine. We really appreacite it, and hope to see you soon here.Guest department assistance.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Characterful hotel in great location. Highly recommended.
Stayed 5 nights in Jan 2023
Response from Reception desk on Jan 28, 2023
Dear Mr.David:We would like to thank you for your comments and ratings about our hotel. For us it is very important to be able to know the experience of our customers to improve day by day. Hope we could welcome you again in a near future.

10/10 Excellent

Tracy

Stayed 1 night in Nov 2022
Response from Recepción. on Nov 27, 2022
Thank you very much for your score, it will be a pleasure for us to see you here again.All the best,

10/10 Excellent

carmina

Stayed 3 nights in Nov 2022
Response from Recepción. on Nov 18, 2022
Estimada Carmina, muchas gracias por dedicar tiempo en valorar su estancia con nosotros. Nos motiva y ayuda a prestar cada día un mejor servicio. Esperamos recibirles de nuevo muy pronto. Saludos

6/10 Okay

Eliana

Liked: Staff & service
-
Stayed 5 nights in Oct 2022
Response from Recepción. on Oct 14, 2022
Estimada Eliana, gracias por su tiempo en valorar su reciente estancia. Deseamos que haya tenido una agradable estancia, y que nos de una nueva oportunidad para seguir mejorando. Hasta entonces, reciba un cordial saludo.

10/10 Excellent

Hugo

The hostess at night when we arrived was the sweetest and helpful person in hearth and I truly recommend this hotel , close to everything , clean and amazing
Stayed 2 nights in Oct 2022
Response from Recepción. on Oct 11, 2022
Dear Hugo, thank you very much for your kind words. We work hard to make each stay unique and unforgettable. It will be a pleasure to see you again, in this his house.

10/10 Excellent

Doriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Recepción. on Oct 4, 2022
Estimada Doriana. Muchas gracias por dedicar unos minutos a valorar tu estancia con nosotros y hacerlo con tan buena puntuación. Ha sido un placer tenerles con nosotros y esperamos volver a recibirles muy pronto de nuevo. Saludos cordiales

10/10 Excellent

NIKOLETTA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Recepción. on Sep 30, 2022
Thank you very much for your great score, we are glad to know that our guests have a great stay.We hope to see you again.All the best,

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and kind personnel. Very good location.
Stayed 4 nights in Sep 2022
Response from Recepción. on Sep 22, 2022
Dear Carlos, we are pleased to know that your experience with us has been very rewarding in all aspects, and that is why you give us the maximum score.We would like to let you know that you are always welcome, in this your house, during your future visits to our wonderful city.Receive an affectionate greeting.

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great staff and wonderful location to explore the city.
Stayed 6 nights in Jun 2022
Response from Recepción. on Jun 24, 2022
Dear Stephanie, Thank you for the great evaluation of it, we appreciate it very much. We are pleased to read that our staff has been of great help to you and that you have been able to enjoy the city. All the best,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located near restaurants and shopping. Perfect for walking and seeing the city.
Stayed 1 night in Jun 2022
Response from Recepción. on Jun 12, 2022
Dear Robert, thank you very much for your opinion. Receiving the highest score is always a compliment and pride. We will continue working to maintain high quality standards. We look forward to seeing you on your next visit.

10/10 Excellent

Rene, Claremont

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Recepción. on May 2, 2022
Gracias.

8/10 Good

ricardo, Coral Gables

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
A nice hotel with friendly staff. Parts of the property could use a renovation
Stayed 2 nights in Apr 2022
Response from Recepción. on Apr 12, 2022
Dear Ricardo, thank you very much for your opinion. We are very happy after knowing that you had a nice stay. It will be a pleasure to welcome you again. Receive a cordial greeting.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and warm welcome
Stayed 3 nights in Jan 2022
Response from Recepción Hotel Europa Sevilla on Jan 26, 2022
Dear David, we are flattered that you have given us the highest score after enjoying your recent stay with us. It is a real pride to know first-hand that the daily effort we invest in making our guests' stay wonderful is indeed perceived in this way. It is an honor for us that you have chosen us as your reference accommodation in Seville. We will be delighted to have her again, in this her home. She receives an affectionate greeting

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A wonderful old style hotel with modern bathrooms, steps from the cathedral. Very helpful staff
Stayed 7 nights in Nov 2021
Response from Recepción Hotel Europa Sevilla on Nov 28, 2021
Dear Joseph, Thank you very much for your fantastic review! It's so nice to know that you have enjoyed your stay with us. Is a real honor for us receive 10 points. We would like to thank you for your trust, and we hope to welcome you again very soon. Best regards

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, room comfort
Check in was easy. Location excellent, with everything in walking distance. Old building; first night there was lots of noise from other rooms. Staff was very good.
Stayed 2 nights in Nov 2021
Response from Guest department service on Nov 9, 2021
Dear Mr Wilton, thank so much for you great coments about almost everything.We much regret about the noise from anothers rooms, as you imagine we always try to keep silence inside. Hope to receive you again here, on your next trip to Seville.

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021
Response from guest department service on Oct 31, 2021
Estimado Sr. Kevin, Muchas gracias por su valoración, a la espera de poder atenderle de nuevo en su próxima visita a la ciudad. Muy atentamente

10/10 Excellent

Thomas, Cergy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful, our room was not very big, but very charming. The staff was friendly and helpfull !
Stayed 2 nights in Sep 2021
Response from Guest department Service on Oct 2, 2021
Dear Mr. thomas, After almost two years close, we apreciate your coments and hope to see you again in Seville the soonest,the best.