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"The room is spacious by HK standards. We had a big area to walk about in the room and put our luggages. The staff were really friendly and made our stay wonderful. They even helped us get a bigger 4-seater taxi on the day we checked out as we had 7 luggages. We took one taxi directly to airport which made the journey easier and more economical (vs 2 taxis or to transfer to Airport Express line). Depending on whether you can walk, the only possibly a con wasthat we have to walk about 5 to 7min to the nearest MRT station at TST East Station (which was ok for me, but my group has young children and elderly). The toilet comes with Japanese style bidet which was so comfortable especially in the cold weather( the toilet bowl was heated). Overall, very nice and comfortable hotel. Highly recommended. "

"Great hotel. Good location. Staff are friendly. Having the food court downstairs is really handy. Bunk bed rooms are great for families. "

"Room is clean and spacious provided the location. Staff are friendly and helpful."

"Great hotel in a central spot"

"I have a well welcome from bell boy Kenny, while I’m doing the check in , he offer my old uncle a card to gent if he needed, he will also reminder my elderly to bring more cloths cox the weather is cold. He indeed a very helpful and caring staff . And Joyce and miko helping us with smooth check in , they reminded the housekeeping to keep and eyes on us cox we got elderly check in. I’m very thankful to 3 of them especially, let us a pleasant and warm stay. "

"the staff were very kind and professional"

"Clean and easy acces to everything "

"Excellent location"

"Room was absolutely superb. Lots of amenities and great service."