Luxury Two Bedroom （1 King Bed and 1 Single Bed ） | Private kitchen | Full-size fridge, microwave, oven, stovetop
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Reviews of Lanson Place Jin Qiao Service Residences

4 out of 5
Lanson Place Jin Qiao Service Residences
No 27 & 28, Lane 399, Zao Zhuang Road, Pudong, Jinqiao, Shanghai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 199 reviews" "
Rating 8 - Good. 59 out of 199 reviews" "
Rating 6 - Okay. 13 out of 199 reviews" "
Rating 4 - Poor. 3 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020
Response from JOY on Jan 9, 2020
Dear Guest,Thank you for sharing your feedback about your recent stay at Lanson Place JinQiao Serviced Residence,Shanghai. We really appreciate your lovely comments. It would be a pleasure to have you stay with us again in the future. Kind Regards.Joy Yao

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The noise from the air conditioner is a bit annoying.Other than that everything is great.
Stayed 9 nights in Dec 2019
Response from Joy on Jan 6, 2020
Dear Guest,Thank you for sharing your feedback about your recent stay at Lanson Place JinQiao Serviced Residence,Shanghai. We really appreciate your lovely comments.We are very sorry that we could not give you a perfect experience.We're dealing with air conditioning noise.Sincerely look forward to your next stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area , lots of shops around & close to the station.
Stayed 2 nights in Dec 2019
Response from JOY on Dec 31, 2019
Dear guests, thank you for staying at Lanson Place Serviced Residences and sharing your stay experience with us.First of all, we are very glad that the superior geographical location, convenient transportation and meticulous personalized service of the team members have left a deep impression on you.We sincerely look forward to your stay at LPJQ again.

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019
Response from JOY on Dec 9, 2019
Dear Guest,Thank you for sharing your feedback about your recent stay at Lanson Place JinQiao Serviced Residence,Shanghai. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us. It would be a pleasure to have you stay with us again in the future. Kind Regards.Joy Yao

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apt complex
The apt has everything u need for a long stay and it’s very convenient! I will stay again !
Stayed 3 nights in Jun 2019
Response from joy on Nov 21, 2019
Dear Guest,Thank you for sharing your feedback about your recent stay at Lanson Place JinQiao Serviced Residence,Shanghai. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us. It would be a pleasure to have you stay with us again in the future. Kind Regards.Joy Yao

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . I recommend!
Great place to spend your time in Shanghai . Safe and convenient location ! We traveled with kids. We loved the apt and will stay again next time !
Stayed 1 night in Jun 2019
Response from joy on Nov 21, 2019
Dear Guest,Thank you for sharing your feedback about your recent stay at Lanson Place JinQiao Serviced Residence,Shanghai. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us. It would be a pleasure to have you stay with us again in the future. Kind Regards.Joy Yao

10/10 Excellent

Rosey, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place . Convenient place to every place .
Stayed 4 nights in Oct 2019
Response from JOY on Oct 21, 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Thank you for your reference.Welcom to jinqiao again.

10/10 Excellent

Sherry, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, for me 5-8 min to subway station. Room is big and clean, I love kitchen more better & cook myself dinner every day, will stay again.
Stayed 3 nights in Sep 2019
Response from Joy on Sep 30, 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Thank you for your reference.Welcom to jinqiao again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Joy on Sep 2, 2019
Dear Guest,Thanks for staying with us. We appreciate your feedback! Thank you for your reference.Welcom to jinqiao again.

10/10 Excellent

EddieYue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellence in terms of price, location and service. The room is big and everything is very good and worth of visiting again and again
Stayed 7 nights in Jul 2019
Response from joy on Aug 2, 2019
Dear,Thanks for staying with us. We appreciate your feedback! Thank you for your reference.Welcom to jinqiao again.

10/10 Excellent

Ryosei Guan Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the best.
The stay is amassing and location very good. Convenient to get food and shopping. Value for money and best hotel/suites in Shanghai we ever stay.
Stayed 3 nights in Jun 2019
Response from JOY on Jul 11, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, convenient (within 5mins of a metro station), safe
Stayed 5 nights in Jun 2019
Response from joy on Jun 27, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Ah, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV doesn't have CCTV channels and various local channels. This is unacceptable.
Stayed 3 nights in Jun 2019
Response from joy on Jun 27, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great facilities. Great staff. Adjoining shops and cafes etc.Nice lounge areas
Stayed 3 nights in Jun 2019
Response from joy on Jun 27, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It felt like a home away from home with very pleasant staff, clean and extremely comfortable accommodations and the location was great.....close to subway, lots of restaurants and shopping within walking distance. We will stay here again.
Stayed 6 nights in Jun 2019
Response from joy on Jun 11, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to NYU Shanghai Dorms - Great
This apartment/hotel is quite literally across the street from the dorms of NYU Shanghai (2019). The main gate can be hard to find. Just look for the razor wire atop a fence/wall after the shopping and food area, then turn right and walk down that street about 100 yards. The fence/wall will be on your left, the backs of the shops on your right. The gate guard (on the left) will let you in. You have to use your room key to make the elevators work.
Stayed 4 nights in May 2019
Response from JOY on Jun 6, 2019
Thanks for staying with us.We appreciate your feedback.

8/10 Good

Verified traveler

Stayed 8 nights in Apr 2019
Response from joy on May 23, 2019
Thanks for staying with us.We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Joy Yao on May 9, 2019
Thanks for staying with us.We appreciate your feedback!

10/10 Excellent

PowegianLady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself is like one bedroom condo unit complete with kitchen equipped with immediate need appliances and utensils like microwave pots, knife, pot holder, etc. It has small clothes washing machine, full size refrigerator. Dining table sits 4 and a complete living room. it's a home away from home. Shopping Mall with grocery in the basement is convenient and across the street only.
Stayed 2 nights in Mar 2019
Response from Joy Yao on May 9, 2019
Thanks for staying with us.We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cross street is big malls, you can find most of everything, but no one speak English
Stayed 2 nights in Feb 2019
Response from Joy Yao on May 9, 2019
Thanks for staying with us.We appreciate your feedback!

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place. Comfortable and clean.shopping and restaurants are just cross the street.
Stayed 1 night in Apr 2019
Response from joy yao on Apr 11, 2019
Thanks for staying with us. We appreciate your feedback!Thank you for your reference.Welcom to jinqiao again.

8/10 Good

Xu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Joy Yao on Apr 11, 2019
Thanks for staying with us. We appreciate your feedback!Thank you for your reference.Welcom to jinqiao again.

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is In the center of the city, Shanghai, China and with shopping mall
Stayed 3 nights in Jan 2019
Response from Joy Yao on May 9, 2019
Thanks for staying with us. We appreciate your feedback!Thank you for your reference.Welcom to Lanson Place JinQiao Serviced Residences again.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking
What a cracking find. Modern, spacious and very clean. The staff were lovely and the position was great. Close to a major shopping centre and the fantastic Shanghai metro.
Stayed 12 nights in Sep 2018
Response from Joy Yao on May 9, 2019
Thanks for staying with us. We appreciate your feedback!Thank you for your reference.Welcom to Lanson Place JinQiao Serviced Residences again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be both in facility and location. Breakfast is a bit weird as in a paper bag so not great but made up with a free coffee machine and lounges amazing.
Stayed 3 nights in Jan 2019
Response from Victor on Jan 12, 2019
Dear , Thank you so much for your positive comment. It motivates us to always provide a wonderful experience to our guest. We are delighted that you enjoy our location and our facilities. Regarding the breakfast box , we will try to improve it. We hope to see you very soon again. Best regards , Victor Guest service manager

6/10 Okay

Jinshui

Liked: Cleanliness, property conditions & facilities, room comfort
Room is good but breakfast is terrible
This room is clean and big and with kitchen, but the breakfast is terrible (just a bread and a cup of milk or coffee.
Stayed 3 nights in Dec 2018
Response from Victor on Jan 5, 2019
Dear jinshui , Greeting from Lanson place Jinqiao . Because our guest feedback is very important to us ,we would like to thank you very much for spending time to leave a comment on expedia, it will help us a lot to improve our service quality. I am very happy that you appreciate our cleanliness standard. Regarding breakfast, first of all I am so sorry that you didn’t appreciate our take away breakfast. We are aware that our breakfast box could be improve and we are working on it. I hope that we will see you again soon . Best regards Victor Guest service manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two-bedroom apartment is the prefect size for our family of four. The separate living room and dining area allowed plenty of room for all of us to relax and rest.
Stayed 5 nights in Dec 2018
Response from Victor on Jan 5, 2019
Dear , Because our guest feedback is very important to us, first, we would like to thank you very much for your review on Expedia . We are very happy that you enjoyed your stay with us, and that you had a good rest at Lanson place Jinqiao . And we are glad that you like our apartment layout . We hope to see you soon again. Once more thank you very much. Best regards, Victor Guest service manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area close to everything. great customer service.
Stayed 3 nights in Dec 2018
Response from Victor on Jan 5, 2019
Dear, Because our guest feedback is very important to us, first, we would like to thank you very much for your review on Expedia . I am so happy that you enjoy your stay with us , especially if you appreciate our guest service experience . Because this is very important to us . Thank you so much . We hope to see you soon again . Best regards, Victor Guest service manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast included, but not good as they change breakfast policy , no hot breakfast
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is very convenient as it is near to both the metro station and bus stations. In terms of other amenities, there are shopping malls nearby to get daily necessities or to do simple shopping.
Stayed 4 nights in Dec 2018
Response from Victor on Jan 5, 2019
Dear, Because our guest feedback is very important to us, first, we would like to thank you very much for your review. We are happy that you are globally satisfy with your stay .And that you appreciate our location . We hope to see you very soon again. Thank you very much. Best regards , Victor Guest service manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient. good place to stay . I would recommend this place.
Stayed 4 nights in Nov 2018
Response from Victor on Jan 5, 2019
Dear , Thank you so much for your comment. We really appreciate it . It give us strength to deliver outstanding experience to our guest every day. And keep our guest happy and satisfy. Regards , Victor Guest service manager

8/10 Good

MEC, Michigan

Liked: Cleanliness, property conditions & facilities
I have stayed in other service apartments in Shanghai, and this one is just one notch below them in terms of property condition (good, but not top) and service (again, very good but not the best). Foreign visitors should be aware that the English-language skills of the front desk staff are very limited—there seems to be one French employee who shoulders all the work of communicating with non-Chinese-speakers, but he's not around 24 hours a day. But, these apartments are more than sufficient for a comfortable week in Shanghai, and the subway station is only a short walk away. The large shopping complex across the street is quite convenient for meals.
Stayed 7 nights in Nov 2018
Response from Victor on Jan 7, 2019
Dear MEC, Greeting from Lanson place Jinqiao . Because our guest feedback is very important to us ,we would like to thank you very much for spending time to leave a comment on Expedia. We are very happy that you globally appreciate your stay with us . I am glad that you appreciate our convenient location. Regarding our Staff English level , we are aware that the English level of our employee could be improve ,and we are working on it . I am sorry if you felt difficulties to communicate with our colleagues. By the way the French guy is me , next time do not hesitate to ask for me, I am always around ,even I am not here 24/24 ,but I can be contact by phone any time at your service . We hope to see you again. Best regards, Victor Guest service manager

10/10 Excellent

Kerim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Stayed one night in an incredibly big apartment. Was a wonderful stay and very comfy. The breakfast is so lala but there is a kitchen in the apartment. The inside of the building is designed and put together nicely. This was a great stay.
Stayed 1 night in Nov 2018
Response from Victor on Jan 12, 2019
Dear Philipp , Thank you so much for your comment. We really appreciate it. It gives us strength to deliver outstanding experience to our guest every day. And keep our guest happy and satisfy. We are delighted that you liked our apartment layout and our design. And that you appreciated the residence environment. Regards , Victor Guest service manager

10/10 Excellent

Verified traveler

Stayed 8 nights in Oct 2018

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More room for your $$$
Ample space in unit. Great location. Overall great value.
Stayed 1 night in Oct 2018

10/10 Excellent

Shannon, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay for family. The nearby shoppping mall provides great convenienc.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall this property was very good and its nearer to the Metro station and few Malls.
Stayed 3 nights in Oct 2018

10/10 Excellent

CFinFL, Pompano Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Lanson afforded us the very unique chance to stay in an upscale apartment in Shanghai, conveniently located across from a major mall and walking distance from metro stations. While the hotel is not full-service, it serves a hearty breakfast and the room in which we stayed had a fully functional kitchen including microwave, large fridge/freezer and even a washer/dryer, so it gave us independence and space for snacks and coffee. The 'apartment', which has patios from the living and separate bedroom, also has a dining area and spacious, well-equipped and accessorized bathroom. The front desk staff is courteous and helpful with directions and ordering taxis in Mandarin; Amanda was especially helpful as we navigated Shanghai on business. The Lanson sits in a gorgeous, well-manicured residential gated complex, it's a safe location, and extremely clean and well-maintained. We thoroughly enjoyed the stay, the decor is beautiful, and the view from our 16th floor gave us an unforgettable view to one of the most thrilling destinations we've been fortunate to visit. Bravo, Lanson!
Stayed 4 nights in Sep 2018

10/10 Excellent

Marcelo

We loved it so much we extended our stay!
We loved the place so much, we stayed an extra 4 nights! The staff was very friendly and helpful. We have a large family so we upgraded to the King and 2-twin room. HOLY COW!! WHAT A ROOM! The room was very spacious and inviting. The housekeeping staff was courteous and respectful of our kids (3) different napping schedules. Breakfast was simple but filling. There’s a great mall just steps from the lobby with just about everything you need.
Stayed 4 nights in Aug 2018
Response from Jasmne on Sep 12, 2018
Thank you for your reference for our hotel.

10/10 Excellent

Marcelo

Great for a family stay.
This was on the rail end of a business trip to shanghai. I was extremely impressed with the value for the stay! It was delightful to find an English speaking French man working the front desk! The staff was friendly and courteous on all accounts. The rooms were spacious and inviting. The beds were heavenly, especially after staying at chain hotels for two weeks prior paid by our company. It’s a little out of the way from the everything, but a subway station in a 5 minute walk and you can get almost anywhere from there!
Stayed 1 night in Aug 2018
Response from Jasmine on Sep 12, 2018
Thank you for your reference for rour hote.

10/10 Excellent

Ching Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2018
Response from Jasmine on Sep 12, 2018
Thank you for your reference for our hotel.

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Lanson Place is located within 5 minutes walking distance to the train station. It was hard to find at first. Emailed Ms. Zhang several times prior to arrival, she was AMAZING! Only wish that hotel supplied laundry detergent, as we were unable to buy across the street at market in the mall. ish breakfasy had better food choices. Overall a great place to stay.
Stayed 3 nights in Jul 2018
Response from jasmine on Sep 14, 2018
Than you for your reference,our good qualities are to be followed,and our shortcomings are to be avoided.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a great property. Easy access to subway and downtown. Only minor tech issues with check-in and check-out, but they were able to store luggage at check-in and mail me the fapiao I needed for tax purposes. Staff was friendly. Only complaint was that breakfast was not served on weekends.
Stayed 2 nights in Jun 2018

10/10 Excellent

Hansol, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like a living experience
This hotel is really nice to stay for families and friend groups. Especially, if you are traveling for a long time and want to feel like a resident rather than a traveler, it will be a great choice. It is just like a normal apartment/condominium where people actually live. It is in a big condo complex right next to a big shopping mall and subway station. It's about 20-30 min away from the city center, but I believe it's close enough to travel and Chinese transportation is also very cheap. So it should not be a big problem. It has washer, big refrigerator, full kitchen. So, if you want to cook something or wash your clothes, you can do all of those just like at your home. It's very spacious with separate bedrooms so you can have more privacy. If you are luck, you can get a room that has the view of the Shanghai's skyscraper including the pearl tower.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018