Dear customer, thank you for choosing our property. We hope can have more and more chance to provide you better apartments & better service in the future. Thank you for your supporting!

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Dear Henry, Thank you for choosing our property. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the nearly future.

Dear Siew Leng We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the near future. Jack Shen Front Office Manager

Dear Customer We were delighted to learn that you enjoyed your stay with us. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again at our residences. Jack Shen Front Office Manager

お客様、このたびご来店いただき誠にありがとうございます。お客様の信頼や激励は私達の原動力です、次のご来店を心からお待ちしております、もっと良いサービスを提供するよう頑張ります。ありがとうございます。

Dear customer, thank you for choosing our property. We’re glad to hear that you are satisfied with our service. However, the renovation noise from the shopping mall was really annoying. But now we’re glad to let you know that the renovation was over & the Hema Fresh Market is opening. It will be a new choice for you if there will be another chance to have you stay in our property again in the future. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again at any one of our serviced residences. Jack Shen Front Office Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again to provide you better experience in the near future.

Dear Customer We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the near future.

尊敬的住客，非常感谢您选择上海奥克伍德酒店公寓。您的肯定和鼓励是我们的动力源泉，期待您下次入住时能够为您提供更好的服务，谢谢！——前厅部经理Jack SHEN

Dear Customer We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in near future.

Dear customer, we were delighted to learn that you enjoyed your stay with us. thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again at our property. Regards

Dear customer, thank you for choosing our property. Sincerely apologize for the inconvenience caused by the renovation. We hope can provide you a better apartment, better service in the future. Thank you for you supporting!

Dear Customer We were delighted to learn that you enjoyed your stay with us, we are happy to have met your expectations in service and quality standards. At the same time, we've double checked and revised the hotel map information on Expedia, hope we can provide more helpful information to all the customers Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again at any one of our serviced residences.

Dear Customer We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again at any one of our serviced residences.