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"You better make sure you get the room that you paid for, the only thing I like about the hotel is the stunning view of the Pudon Lujiazui."

"it was a very pleasant stay. The location cannot be better. The rooms are large and plenty of room to hang clothes. Selections are varied and plentiful. Toilets can be upgraded to Toto type of toilets found in newer hotels. Otherwise there is nothing to complain and everything to be recommended."

"AC wouldn’t cool down"

"Loved the room, decent location, but none of the staff spoke English which made it hard to ask for anything. I understand being in a non-English speaking country, but a 4 star hotel should be able to accommodate international guests easily. "

"Great! I’ll be staying again for sure"

"We enjoyed our stay. The location was convenient and a short walk to the subway station. Staff were friendly and accommodating. The public areas and rooms were clean and comfortable. We would stay here again."

"Not applicable"

"As you step in the lobby you are greeted by professional staff ready to give you the warmest of welcome. The hotel is clean and service quality # 1. The manager helped us with our local SIM card and even offered to talk with China Telecom customer Service despite the fact he was multi tasking (greeting guests, checking them in and supervising his staff). Appreciation to 朱啟纵 who went out of her way to give us advice on local attractions, restaurants and how best to use the subway system. The cleaning lady always greeted us with a smile and frequently asked whether we needed something. She seemed to be there all the time ready to serve. This is why we booked 1 extra night (total 2+1). Definitely recommend the hotel. Exactly what the hotel advertises. No unpleasant surprises. Will definitely be our top choice when visiting Shanghai next time. To all the hotel staff a great thank you. "

"1st time traveling to China and 1st stop in Shanghai. It’s a 5-star hotel in a great location and “Nanjing” walking street just crossing the street. Friendly staff, good service even room cleaning is excellent. Unluckily my room was settled at a low floor (FL 7) and my window view is small street of side of the building and there was a ground floor shop doing renovations from the midnight to the morning every night from my check in to check out. I believe the hotel will do something for me if I make a complaint but I don’t and just let it go. Overall it’s a great place to stay."