Cleopatra Sharm Adults Only is an amazing property with phenomenal and attentive staff. I spent 7 nights and was able to enjoy two dinners at the Asian Restaurant on property. I also booked in a Spa Programme and was incredibly relaxed. Iโm so happy I chose this hotel.
The staff were extremely dismissive and rude, there was no respect shown for people of brown colour which was shocking given we were in Egypt! Horrible behaviour, book the the hotel which is across the road much better food and staff were very polite. This hotel was not very welcoming or friendly at all, even the bell boy was so rude and then expected a tip!
I didnt like the fact you put trust into people who are employed by the hotel. On newscyears eve we had a photo taken on the family side of the hotel. We paid cash the recetion staff wete polite but did not follow up our complaint of not receivi g our photo as promised. We ga e a clear discrition of the photographer. Surley they would know who represented the hotel on the night. They kept saying you dont have a contact number, hello the hotel have givien them permission to do a job. Saying that on the adult side we had a photo taken, paid in cash and recived it the next day. Disppointed as it was a memory picture of us.
The service and friendliness of staff was first class. Especially Ahmed the gym trainer
He was superb. A credit to the hotel. Tours were good and lots of places to go. All arranged efficiently and not expensive. Excellent stay.
excellent hotel really enjoyed staying there, hotel staff was very friendly and welcoming, very clean rooms. the only thing we did not like was food, there were not much choices, the menu almost the same everyday, so we did not eat much in the hotel.
Muhammad Nazim
2024๋ 11์์ 5๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Umar
2024๋ 11์ 28์ผ
Umar
2024๋ 11์์ 5๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Marcia Elaine
๋จ์ฒด ์ฌํ
2024๋ 11์ 27์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ, ์ง์ ๋ฐ ์๋น์ค
Most of the staff were very friendly and accommodating. However, I had a bath that I could not use because the plug did not block the hole to allow water to stay in the bath. I reported it to the staff on 3 occasions but it was never fixed. Also, the food was not of the best quality.
Tiene buenas instalaciones, habitaciones bien dotadas y muy amplias y zona de las piscinas muy bien en cuanto a la comida muy pocas opciones en 7 dรญas no comรญ bien ni un solo dรญa , tenรญamos derecho solo a un restaurante a la carta 2 veces decir que el restaurante Asiรกtico no estaba mal pero las opciones de la carta eran 3 los empleados algunos muy amables la limpiรฉza muy bien la playa y el mar impracticable a no ser que hagas snorkel que no es mi caso La verdad para ser un 5 estrellas deja mucho que desear