Dear Guest, Thank you for choosing to stay at the Hilton Sharm Waterfalls resort and for taking the time to post your review on Expedia. We were glad to learn that you had an enjoyable stay with is and that services and facilities we provide were up to your complete satisfaction. We will be looking forward to welcoming you to our resort hopefully very soon. Best regards

Dear Guest, Thank you for spending your vacation at the Hilton Sharm Waterfalls resort and for taking the time to post this positive review. All of us were very happy to know that you enjoyed your vacation with us and that you are satisfied with the products and services we offer, particularly rooms, customer service and landscapes. We are looking forward to welcoming you back to our hotel. Best regards

Dear Mr. Mostafa, Greetings from Safir Sharm Waterfalls Resort.We had the pleasure to welcoming you to Safir Sharm Waterfalls Resort. Thank you for your posted feedback, it is only through your comment that we can improve our service, we will make sure to share your thoughts with our team, looking forward to welcoming you once again to our property.Thank you and best regards. Taha Hussein Rooms Division Manager

Dear Valued Guest, Greetings from Safir Sharm Waterfalls Resort.Thank you for your post stay review, we always depend on your stay feedback for the sake of improving our product to exceed your expectations. Thank you and best regards. Taha Hussein Front Office Manager

Dear Valued Guest, Greetings from Safir Sharm Waterfalls Resort.Thank you for your post stay review, we always depend on your stay feedback for the sake of improving our product to exceed your expectations. Thank you and best regards. Taha Hussein Front Office Manager

عميلنا العزير، نشكر حضراتكم لتخصيص بعض االوقت للتعليق على خبرة إقامتكم السابقة بمنتجع سفير الشلالات ونشكركم على التعليق الجيد بخصوص الغرف وسوف نشرك مديرى الأغذية والمشروبات بخصوص خبرتكم الخاصة بالطعام ونتمنى ان نراكم بالقريب العاجل. طه حسين مدير المكاتب الأمامية

Dear Mr. Gary, Thank you for choosing our resort for your recent stay and for taking the time to share your experience with us. We are pleased to learn that you found the hotel, the services and the team members were up to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely,

Dear Guest, Thank you for choosing our resort for your last stay and for taking the time share your experience with us. We are pleased to hear you found the hotel and the services were up to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely,

Dear Valued Guest, Greetings from Safir Sharm Waterfalls Resort.Thank you for your post stay review, we always depend on your stay feedback for the sake of improving our product to exceed your expectations. Thank you and best regards. Taha Hussein Front Office Manager

Dear Valued guest, Greetings from Safir Sharm Waterfalls Resort. Your comment has been received with a huge concern and the management will do the utmost to ensure the corrective action has been taken.Thank you and best regards Taha Hussein Front Office Manager

Dear Valued Guest, Greetings from Safir Sharm Waterfalls Resort.Thank you for your post stay review, we always depend on your stay feedback for the sake of improving our product to exceed your expectations. Thank you and best regards. Taha Hussein Front Office Manager

Dear Valued Guest, Greetings from Safir Sharm Waterfalls Resort.Thank you for your post stay review, we always depend on your stay feedback for the sake of improving our product to exceed your expectations. Thank you and best regards. Taha Hussein Front Office Manager

Dear Glenn, We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. Please note that we have also discussed with the concerned Departmental Managers your observations and remarks regarding the lift, and assure you that the necessary action will be taken to correct such a point. Please accept our thanks for taking the time to advise us with your comments. Hopefully you will notice the difference in quality and service during your next stay with us. We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Sincerely,

Dear valued Guest, Thank you very much for choosing to stay at Hilton Sharm Waterfalls Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We read your comments posted on 26th February 2020, with great concern. Please accept our sincere apologies for not delivering the high standards of service that you have come to expect from Hilton hotels. We have discussed your comments with the concerned Departmental Managers, to ensure that the appropriate corrective actions are immediately taken. Please accept our thanks for taking the time to advise us of your comments. Hopefully you will notice the difference in quality and service during your next stay with us. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards, Mina Haroun Assistant Front Desk Manager

Dear Fouad, Thank you very much for choosing to stay at Hilton Sharm Waterfalls Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Please accept our sincere apologies for not delivering the high standards of service that you have come to expect from Hilton hotels. I have discussed your comments regarding the staff service and the cooking station cleanliness with the concerned Departmental Managers, and have personally followed up to ensure that the appropriate corrective actions are immediately taken. Please accept our thanks for taking the time to advise us of your comments. Hopefully you will notice the difference in quality and service during your next stay with us. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

Dear Guest, We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guests. We will be sure to pass on your comments to our team and share the good feelings you have experienced. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Sincerely,

Dear Viktor, We are delighted to receive your comments regarding the service and hospitality provided by our team members. We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. Please note that we have also discussed with the concerned Departmental Managers your observations and remarks regarding the sound insulation and assure you that they will be studied for possible action. Mr. Viktor, please accept our thanks for taking the time to advise us of your comments. We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Sincerely,

Dear Marinanapoleone, We are delighted to receive your comments regarding the service and hospitality provided by our team members. We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guests. Dear Marinanapoleone, such encouraging comments are very rewarding for our people, thank you once again for taking the time to write and applaud the hotel team’s efficiency. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Sincerely,

Dear Guest, We are delighted to receive your comments regarding the service and hospitality provided by our team members, and would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. We will be sure to pass on your comments to our team and share the good feelings you have experienced. On the other hand, please note that we would also discuss with the Departmental Manager concerned your recommendation regarding the number of dishes for breakfast buffet. We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

Dear Valued Guest: Thank you for taking a moment to share your experience with us. Thank you for choosing our resort for your last stay. I am pleased to hear you found the hotel rooms, the services and the team members were up to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely,

Thank you very much for choosing to stay at Hilton Sharm Waterfalls Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Please accept our sincere apologies for not delivering the high standards of service that you have come to expect from Hilton hotels. We have discussed your comments regarding the concerned Departmental Managers, and have personally followed up to ensure that the appropriate corrective actions are immediately taken. Hopefully you will notice the difference in quality and service during your next stay with us. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

We would like to thank you for taking the time to write to us. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. Please note that we have discussed with the concerned Departmental Managers your observations and remarks regarding salesmen approach, and assure you that the necessary action will be taken. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. Please note that we have discussed with the concerned Departmental Managers your observations and remarks regarding points mentioned in your review, and we assure you that the necessary actions would be taken to correct these points. Please accept our thanks for taking the time to advise us of your comments. Hopefully you will notice the difference in quality and service during your next stay with us. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

We were delighted to receive your comments regarding the service and hospitality provided by our team members, and would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. We will be sure to pass on your comments to our team and share the good feelings you have experienced. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

We were delighted to receive your comments regarding the service and hospitality provided by our team members, and would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. We will be sure to pass on your comments to our team and share the good feelings you have experienced. We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

Dear valued Guest, Thank you very much for choosing to stay at Hilton Sharm Waterfalls Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We read your comments with great concern. Please accept our sincere apologies for not delivering the high standards of service that you have come to expect from Hilton hotels. We have discussed your comments regarding the service of the front desk team with the concerned departmental manager, and have personally followed up to ensure that the appropriate corrective actions are immediately taken. Please accept our thanks for taking the time to advise us of your comments. Hopefully you will notice the difference in quality and service during your next stay with us. Best regards,

Dear valued Guest, Thank you very much for choosing to stay at Hilton Sharm Waterfalls Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Please accept our sincere apologies for not delivering the high standards of service that you have come to expect from Hilton hotels. We have discussed your comments regarding the food variety and the level service at the main restaurant with the concerned departmental managers, and have personally followed up to ensure that the appropriate corrective actions are immediately taken. Please accept our thanks for taking the time to advise us of your comments. Hopefully you will notice the difference in quality and service during your next stay with us. Best regards,

We were delighted to receive your comments regarding the service and hospitality provided by our team members, and would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. Please note that we have also discussed with the Departmental Manager concerned your recommendation regarding the room condition and food taste and are currently studying the implementation possibilities. We place great value on your custom, and your continued relationship with Hilton Hotels and Resorts. We do look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

We were delighted to receive your comments regarding the service and hospitality provided by our team members, and would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. We will be sure to pass on your comments to our team and share the good feelings you have experienced. Please note that I have also discussed with the Departmental Manager concerned your comments regarding the room cleanliness, food variety and the heated swimming pool, and are currently studying the implementation possibilities. We place great value on your custom, and your continued relationship with Hilton Hotels and Resorts. We do look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

Dear gammel dame, We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. We were regretful to read the comments and your perception about the Hilton Sharm Waterfalls Resort. All of us are sincerely sorry that we were not able to make your stay a big success same as we have done with the other guests. Our entire team puts a lot of effort to maintain the highest standards of service, to let our guests feel most valued and genuinely cared for. Please note that we have also discussed with the concerned Departmental Managers your observations and remarks regarding the cushions, and assure you that action will be taken to correct these points. Dear gammel dame, once more please accept our thanks for taking the time to advise us of your comments. Hopefully you will notice the difference in quality and service during your next stay with us. We place great value on your custom, and your continued relationship with Hilton. We look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Thank you and best regards,

Dear Guest, We were delighted to receive your comments regarding the service and hospitality provided by our team members, and would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guest. I will be sure to pass on your comments to our team and share the good feelings you have experienced. Please note that I have also discussed with the Departmental Manager concerned your recommendation regarding the WI FI and we are currently studying the implementation possibilities. We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to Hilton Sharm Waterfalls Resort and any of our Hilton Family of Hotels worldwide in the near future. Best regards,

Dear Sir/Madam, We would like to thank you for visiting this website and for writing your feedback on your stay at our resort Kindly note that internet is available at the guest rooms through chargeable cabled connection. We are sorry that overall decor and maintenance order of our resort rooms did not match your expectations and rest of the group expectations. We have discussed their comments regarding the maintenance with the concerned departmental managers to ensure that remarks are used to improve the experience for our guests. We believe that our 14 year-old resort may at times show signs of wear. It is however management’s task to work proactively in order to keep our property in shape, which we constantly do. Numerous on-going maintenance works are currently carried out, for instance, the partial room refurbishment project and the walkway repair to guarantee that our accommodations are of the newest standards. We hope to gain your understanding in regards to the aforementioned and we sincerely hope to be able to welcome you back to the Hilton Sharm Waterfalls resort in the near future Best regards, Mina Haroun Assistant Front Desk Manager

Dear David, Thank you very much for visiting Hilton Sharm Waterfalls resort and for taking the time to post this review on Expedia.com. We greatly appreciate guest's feedbacks as they are represent a great tool for the continuous improvements. We were very happy to learn that you had an enjoyable time at our resort and that all the services/facilities offered were up to your expectations. We are looking forward to welcoming you back to our resort, hopefully in the near future. Very best regards,

Dear Alaeddin, Thank you for choosing our resort for your recent holiday in Egypt and for taking the time to post this review. We are very glad that you enjoyed your vacation and that the services and facilities were up to your expectations. We are looking forward to welcoming you back, hopefully very soon. Best regards, Hilton Sharm Waterfalls resort team

Dear Guest, Thank you for choosing our resort for your recent holiday in Egypt and for taking the time to post this review. We are very glad that you enjoyed your vacation and that the services and facilities were up to your expectations. We are looking forward to welcoming you back, hopefully very soon. Best regards, Hilton Sharm Waterfalls resort team