4/10 - 별로예요
Irfana
단체 여행
2026년 2월 26일
별로예요: 숙박 시설 상태 및 시설
It was okay. However we had an issue when booking the taxi for Dahab. The taxi driver told us to withdraw cash at the ATM, which we did but then refused to take us to Dahab and told us to pay at reception. Reception said they wont accept the egyption currency as they only accept euros which makes no sense. The taxi driver then argues with reception after overcharging us to take us to Dahab because he simply did not want to in arabic. Instead of apologising for the inconvenience, the reception staff started being rude to me and blaming me that its my fault I wanted to go to Dahab, that I wont get in as I need visa. I found this so rude and disrespectful. Bare in mind, I asked them for change as I was going to pay the taxi driver over by 20 EGP and the reception staff said “that’s nothing.” It was unbelievable. Instead of offering customer service and apologising, i was being blamed and honestly being scammed by the taxi service. I dont reccomend this place and I wont be staying here again, I’m unsure why it is 5*s when it’s really not, it’s 3* at most. Even housekeeping was atrocious, there was no dental kits in the bathroom and we waited for 90 minutes for it to be delivered.
Irfana
2026년 1월에 2박 숙박함
