3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

선라이즈 다이아몬드 비치 리조트 여행 후기

5 out of 5
선라이즈 다이아몬드 비치 리조트
Salah Taher St, Om El Sid Hill, Hadaba, Sharm El Sheikh, South Sinai Governorate

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 93개 이용 후기 중 60개" "
평점 8 - 좋아요. 93개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 93개 이용 후기 중 6개" "
평점 4 - 별로예요. 93개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 93개 이용 후기 중 2개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

hibo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay here! Staff was so kind and friendly. Zeyad was a huge help to me also, he made our stay even better. He ensured we was welcomed and helped even when i left the hotel. I couldn’t be more grateful honestly. Not one fault at all. i cannot be happier with my stay and will be going back! Do not hesitate to book this hotel it’s amazing and beautiful. And the staff members are so kind.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Moritz

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
All inclusive, lots of pool, staff very friendly and overall a good value for the money
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

maggie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved this hotel, staff are amazingly attentive, it’s clean and a fab selection of food choice Shame about the amount of Russians there who were rude and obnoxious
2024년 1월에 10박 숙박함

8/10 - 좋아요

Dimitri Alessandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함

8/10 - 좋아요

adriana

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bel établissement, équipement pour les enfants vieillisants. C’est dommage. On avait une chambre du Posh Club, et les informations qu’on nous donnait étaient contradictoires quant aux privilèges qui vont avec. Le personnel ne se transmet pas les infos, donc problème d’organisation.
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Amazing place. Fabulous food, great choice , great friendly staff.
2024년 2월에 7박 숙박함
답변 제공: quality team 님, 2024년 2월 27일
Dear guests, Warm regards from SUNRISE Diamond Beach Resort Select. First of all, we would like to thank you very much for having been our guests recently and for taking the time to share your valuable feedback about your family vacation experience on this website.We are very delighted, that we have met your expectations and all your very positive comments and also your remarks are well acknowledged.Thanks again for sharing your thoughts with us and we look forward to welcoming you back again soon.Warm regards,Hotel Management

10/10 - 훌륭해요

Kate

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing stay, we had invested in a Posh Club suite, which was gorgeous and we received amazing service throughout our stay
2024년 1월에 18박 숙박함
답변 제공: quality team 님, 2024년 2월 27일
Dear Kate, Warm regards from SUNRISE Diamond Beach Resort Select. First of all, we would like to thank you very much for having been our guests recently and for taking the time to share your valuable feedback about your family vacation experience on this website.We are very delighted, that we have met your expectations and all your very positive comments and also your remarks are well acknowledged.Thanks again for sharing your thoughts with us and we look forward to welcoming you back again soon.Warm regards,Hotel Management

10/10 - 훌륭해요

Mohamed Hasan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
one of the best resorts I’ve visited when all is considered. Friendly staff, beautiful and clean site, and not too busy Food could be better but still fairly good
답변 제공: quality team 님, 2024년 2월 27일
Dear Mr Mohamed, Warm regards from SUNRISE Diamond Beach Resort Select. First of all, we would like to thank you very much for having been our guests recently and for taking the time to share your valuable feedback about your family vacation experience on this website.We are very delighted, that we have met your expectations and all your very positive comments and also your remarks are well acknowledged.Thanks again for sharing your thoughts with us and we look forward to welcoming you back again soon.Warm regards,Hotel Management

2/10 - 너무 별로예요

Colin

2024년 1월에 8박 숙박함
답변 제공: quality team 님, 2024년 2월 27일
Dear Mr Colin, Warm regards from SUNRISE Diamond Beach Resort Select. First of all, we would like to thank you very much for having been our guests recently and for taking the time to share your valuable feedback about your family vacation experience on this website.We are very delighted, that we have met your expectations and all your very positive comments and also your remarks are well acknowledged.Thanks again for sharing your thoughts with us and we look forward to welcoming you back again soon.Warm regards,Hotel Management

10/10 - 훌륭해요

Dildeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent customer service.
Excellent customer service, they cant do enough for you. Hotel is lovely, highly recommend.
2023년 12월에 5박 숙박함
답변 제공: quality team 님, 2024년 2월 27일
Dear guests, Warm regards from SUNRISE Diamond Beach Resort Select. First of all, we would like to thank you very much for having been our guests recently and for taking the time to share your valuable feedback about your family vacation experience on this website.We are very delighted, that we have met your expectations and all your very positive comments and also your remarks are well acknowledged.Thanks again for sharing your thoughts with us and we look forward to welcoming you back again soon.Warm regards,Hotel Management

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pre Christmas Fly & Flop
The Sunrise Diamond is a large resort, with something for everyone. We were a couple just wanting a “Fly & Flop” It was ideal as there was a separate Adults Only pool, with fab staff & bar. 🍹🍸There was a larger pool where all the activities were centred, we spent one afternoon there. There was also a pool with slides & another quieter pool. Food & drink was great and plentiful on All inclusive. Standard Jewel restaurant was good, but buffet style. Staff were generally attentive, but a lot of getting up & down. We took advantage of booking for the Italian, Mongolian, Indian and Egyptian restaurants on most evenings, as the service and food in all of them was lovely. Made our meals special. We used the Egyptian restaurant for breakfast as it was quieter, staff were great and it had a lovely sea view, if slightly less choice. We found the main restaurant a little hectic.Gym, gardens, 🎄decorations and entertainment good. Sports bar also shows Premiership ⚽️ The vast majority of staff were wonderful and attentive, and genuinely wanted to please without expecting tips. If you want to tip $ & € are preferred. Money can be exchanged on site at good rates, if you want some Egyptian currency.
2023년 12월에 7박 숙박함
답변 제공: quality 님, 2023년 12월 21일
Dear Mr PeterFirst of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays Thank you so much that you shared your vacation experience with us. We are pleased that you find time and wrote your feedback. We are pleased to know that you spend a great time with us. We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards ,Team of SUNRISE Diamond Beach Resort -Grand Select

8/10 - 좋아요

Katherine

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: quality 님, 2023년 12월 21일
Dear our guest Katherine,First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays Thank you so much that you shared your vacation experience with us. We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards ,Team of SUNRISE Diamond Beach Resort -Grand Select

8/10 - 좋아요

GIOSUE

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: quality 님, 2023년 12월 21일
Dear our guest Giosue,First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays Thank you so much that you shared your vacation experience with us. We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards ,Team of SUNRISE Diamond Beach Resort -Grand Select

10/10 - 훌륭해요

V

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time in Egypt, lovely hotel: great food, heated swimming pools, dining centre on site..
2023년 11월에 8박 숙박함
답변 제공: quality 님, 2023년 12월 21일
Dear our guest ,First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays Thank you so much that you shared your vacation experience with us. We are pleased that you find time and wrote your feedback. We are pleased to know that you spend a great time with us. We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards ,Team of SUNRISE Diamond Beach Resort -Grand Select

10/10 - 훌륭해요

Ömer Görkem

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: quality 님, 2023년 12월 21일
Dear MrOmer ,First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays Thank you so much that you shared your vacation experience with us. We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards ,Team of SUNRISE Diamond Beach Resort -Grand Select

8/10 - 좋아요

Safia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hospitality was good
2023년 11월에 7박 숙박함
답변 제공: quality 님, 2023년 12월 21일
Dear Mr our guest Safia ,First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays Thank you so much that you shared your vacation experience with us. We are pleased to know that you spend a great time with us. We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards ,Team of SUNRISE Diamond Beach Resort -Grand Select

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent excellent excellent - everything avout this hotel was perfect
2023년 11월에 7박 숙박함
답변 제공: quality team 님, 2023년 12월 21일
Dear Mr Ryan,First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays Thank you so much that you shared your vacation experience with us. We are pleased that you find time and wrote your feedback. We are pleased to know that you spend a great time with us. We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards ,Team of SUNRISE Diamond Beach Resort -Grand Select

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 12박 숙박함
답변 제공: quality team 님, 2023년 11월 27일
Dear Mr Mario,First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidaysThank you so much that you shared your vacation experience with us. We are pleased that you find time and wrote your feedback.We are pleased to know that you spend a great time with us.We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards,Team of SUNRISE Diamond Beach Resort -Grand Select

10/10 - 훌륭해요

June

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel. You won't be disappointed.
Fabulous Hotel and Resort. From checking in and being welcomed to our room being serviced beautifully every day and then the ultimate cherry on the top.. the staff and food in the restaurant. All the restaurants are run superbly and nothing is too much trouble. The staff are amazing! Shout out to Mohamed the manager for ensuring everything runs perfectly and is so welcomming as are his team. He leads by example. Best holiday resort I've ever stayed in
2023년 11월에 7박 숙박함
답변 제공: quality 님, 2023년 11월 25일
Dear our guest Let me thank you for choosing the SUNRISE Diamond Beach Resort -Grand Select- for your vacation.We are very pleased that you took the time to share your impressions, and we are also sure that your review will help many when choosing a hotel.We were very glad to know that you liked the food, and the work of the staff did not go unnoticed.We sincerely hope that time will pass quickly and we will welcome you again for a colorful and unforgettable holiday.With respect and gratitude,Team at SUNRISE Diamond Beach -Grand Select-

10/10 - 훌륭해요

Mark

2023년 10월에 12박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 9박 숙박함
답변 제공: quality team 님, 2023년 11월 25일
Dear Patrick,Let me thank you for choosing the SUNRISE Diamond Beach Resort -Grand Select- for your vacation.We are very pleased that you took the time to share your impressions, and we are also sure that your review will help many when choosing a hotel.We sincerely hope that time will pass quickly and we will welcome you again for a colorful and unforgettable holiday.With respect and gratitude,Team at SUNRISE Diamond Beach -Grand Select-

8/10 - 좋아요

Kutluhan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Wir fanden dem Empfang bei der Rezeption nicht Gastfreundlich. Das check-in hat sehr lange gedauert obwohl ich schon einen online check-in durchgeführt habe. Nach 30min. warten wurden wir Informiert, dass das Hotel überbucht ist und wir leider nicht das gebuchte Deluxe Swim-up Zimmer bekommen werden. Stattdessen wurden wir 2 Tage auf einen Family Zimmer zugewiesen, das direkt neben dem Kinderpool ist. Zudem wurde ich 2 mal vom Rezeptionpersonal gefragt, warum ich nur eine Ehefrau habe und, dass sie es mir empfehlen mehrere zu haben, und sogar in Anwesenheit meiner Frau. Wir fanden dieses Gespräch sehr unprofessionellç Wir müssen in den ersten 2 Tage unseres Urlaubs immer wieder zum Rezeption gehen um die Zimmerbuchung korriegeren zu lassen. Auch wenn wir bei der Rezeption waren, wurden wir entweder sehr lange warten gelassen oder zurückgeschickt und gebeten am nächsten Tag wiederzukommen. Als Gast war es unsere Erwartung, dass das Hotel Personal uns darüber informiert und diesen Fehler Hotel intern löst. Am Ende wurden wir einen Zimmer upgrade angeboten und die restliche 4 Nächte haben wir dort verbracht. Eigentlich hatten wir vor unseren Urlaub bei Sunrise Diamond Beach zu verlängern, aber nachdem es zu diesen Konflikten kam haben wir uns für einen anderen Hotel entschieden. Das Essen war insgesamt sehr gut. Das Entertainment Program wirkte leider billig, weil das gesamte Musikprogram aus Karaoke Konzert besteht und kein live Musik Angeboten wurde.
2023년 9월에 6박 숙박함
답변 제공: quality team 님, 2023년 11월 27일
Sehr geehrter Herr Kuthuhan,Wir möchten die Gelegenheit nutzen um Ihnen dafür zu danken, dass Sie sich die Zeit genommen haben Ihre Urlaubseindrücke mit uns und Allerdings betrübt es uns sehr, dass es uns nicht gelungen ist, Ihre Erwartungen in allen Bereichen zu erfüllen. Wir legen sehr viel Wert darauf, dass unsere Gäste zufrieden sind und wissen jede Art von konstruktiver Kritik zu schätzen, um uns auch zukünftig weiterzuentwickeln und zu verbessern.Wir schätzen alle unsere Gäste sehr, und in der Regel geben wir alles, um unsere Gäste zufrieden zu stellen und tatsächlich legen wir großen Wert auf guten Service, Sauberkeit und das Wohlgefühl unserer Gäste. Doch trotz unserer konstanten Bemühungen das höchste Servicelevel und die stetige Zufriedenheit unserer Gäste zu gewähren kann es vorkommen, dass mal etwas nicht gelingt. Wir bedauern sehr, , dass Sie ebenfalls negative Erinnerungen an Ihren Urlaub in unserem Hotel mit nach Hause genommen haben und wir danken Ihnen erneut für Ihr Feedback.So würden wir uns wünschen, Sie noch einmal im sunrise Diamond beach willkommen heiβen zu dürfen, um uns so die Möglichkeit zu geben, Ihr Vertrauen wiederzugewinnen.Ihr Sunrise Diamond Beach Hotel Management

10/10 - 훌륭해요

Lucia Lara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es el mejor resort en el que he estado. No hacen distinción entre nacionalidades,cosa que sí he visto en muchos otros.el personal te trata súper bien y si te surge algún problema o necesitas ayuda con algo aparecen tres para solucionarlo en un segundo . El sitio está bastante bien mantenido y la limpieza es excelente. Tiene varios restaurantes y todos están muy ricos por lo que no te da tiempo a hartarse de la comida. El muelle del snorkel está muy bien y tienen un lado para baño también. Volvería sin dudarlo.
2023년 9월에 7박 숙박함

8/10 - 좋아요

Pietro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personale molto gentile, struttura fantastica e cibo superiore agli standards egiziani. La raccomando assolutamente
2023년 8월에 7박 숙박함
답변 제공: SUNRISE 님, 2023년 9월 2일
Dear Mr. Pietro,First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-. With Best Regards, Team of SUNRISE Diamond Beach Resort -Grand Select-

10/10 - 훌륭해요

Mahfoud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the atmosphere is good, the staff welcoming, the restaurants of very good quality and varied, the hotel is superb like all Sunrise hotels, regards to Mr. Rafaat, he is doing well in French, and a warm greeting to all Sunrise staff, I highly recommend
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Ava

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2023년 6월 30일
Dear Ms Ava, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-

8/10 - 좋아요

Raju

아이를 동반한 가족 여행
좋아요: 청결 상태
Overall was a nice stay at the resort. Good size pool. Beach was very tight and narrow but the corals area very nice! The food was the only let down. Although they had a vast amount of selection, the quality/taste was not great and often the same food every day with only small variations. Room was small, only showers so no bath tub which was tricky with an infant. Internal taxi service was a plus, one of the drivers Mohammed was exceptional to us. One of the reception staff Fares was very sleazy. Kept giving an unhelpful look like everytime i was coming to approach he would whisper to his colleague like i will say something bad…
2023년 5월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2023년 6월 30일
Dear Mr Raju Rahim, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback.Your evaluation is very important for us, we are taking to consideration each single guest recommendation.According to your evaluation we could see that not all service meet your expectations. We are sorry for that.We will study properly your review, thank you for giving details which will help us to make immediate corrective action.Thank you for your valuable time to helping us to be better.We hope very soon to welcome you back in your second home in Egypt and we are sure you will notice big changes in your recommended subject.With Best Regards,Team of SUNRISE Diamond Beach Resort -Grand Select-.

10/10 - 훌륭해요

Shushila Zainab

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional!
I visited this hotel for the first time with my family. They had immaculate hospitality and impeccable service from all the staff members superb! Breakfast was delicious diversified and the views from their restaurants were magnificent, especially during evening times absolutely breathtaking ✨ I’d definitely recommend people to go there. Remember to book the deluxe swim up room great for the value 👍 P.S. Their hotel taxi service were exceptional thanks to Alaa, he made sure we were safe and sound wherever we travelled. And their massage service is honestly just the best thing ever ❤️ I will definitely be back inshallah. Zainab 🇬🇧
2023년 5월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2023년 6월 30일
Dear Mr/Ms Shushila Zainab, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidaysThank you so much that you shared your vacation experience with us. We are pleased that you find time and wrote your feedback.We are pleased to know that you spend a great time with us.We are counting the time to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards,Team of SUNRISE Diamond Beach Resort -Grand Select-.

8/10 - 좋아요

Kamran

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel itself is fine. the staff is not really listening and service isn't that great. for example at a dinner the brought dirty glasses and we specifically asked to change them
2023년 4월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2023년 6월 30일
Dear Mr Kamran, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. Your evaluation is very important for us, we are taking to consideration each single guest recommendation. According to your evaluation we could see that not all service meet your expectations. We are sorry for that. We will study properly your review, thank you for giving details which will help us to make immediate corrective action. Thank you for your valuable time to helping us to be better. We hope very soon to welcome you back in your second home in Egypt and we are sure you will notice big changes in your recommended subject

10/10 - 훌륭해요

Arinze

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had a great time most from the great service
2023년 3월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2023년 6월 30일
Dear Mr Arinze, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-

8/10 - 좋아요

Kristen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were some of the friendliest I have ever come across. The resort was clean and well maintained. The food wasn’t great but not terrible either. However … I didn’t like feeling like I was being scammed when trying to add my husband to my room or when I went to see their “doctor” which I laid a small fee for. I booked for one person because my husband wasn’t sure if he was going to join me or not at the end of my 12 day stay. To avoid paying 500 extra over the almost two weeks I thought I would just add him for a few days there at the resort thinking it would be cheaper. They wanted 150 usd a night for him to join me in my existing room. 4 days would have cost me 600 usd plus fees. I ended up booking him his own room for 113 Usd all inclusive. It was cheaper for me to book (through their own website) his own room then add him to my own. I was also doing a tech diving course while there and had suspected decompression sickness. When I went to see the doctor I had an elevated blood pressure 150/120 (im young and healthy) and severe dizziness. He had no idea why I would be requesting oxygen and ushered me out to see another patient. Any qualified doctor would know oxygen is the first thing administered. Some great staff but those at the front desk and the doctor made me not want to come back for our next diving trip.
2023년 3월에 12박 숙박함
답변 제공: Guest Experience Team 님, 2023년 6월 30일
Dear Ms Kristen, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays.Your evaluation is very important for us, we are taking to consideration each single guest recommendation. According to your evaluation we could see that not all service meet your expectations. We are sorry for that. We will study properly your review, thank you for giving details which will help us to make immediate corrective action. Thank you for your valuable time to helping us to be better. We hope very soon to welcome you back in your second home in Egypt and we are sure you will notice big changes in your recommended subject

10/10 - 훌륭해요

Farah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon séjour
2023년 2월에 10박 숙박함
답변 제공: Guest Experience Team 님, 2023년 6월 30일
Dear Mr Farah, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-

10/10 - 훌륭해요

Liudmyla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything is nice here
Great location where there are no cold winds in winter, the quality and variety of food is pleasant (especially fish, turkey, 10 kind of honey, yogurt and vegetables and fruits), excellent service, everything in the hotel is quiet clean and beautiful, I liked the ala carte Italian restaurant and the gym also.
2023년 2월에 7박 숙박함
답변 제공: Team of SUNRISE Diamond Beach Resort -Grand Select 님, 2023년 2월 26일
Dear Ms Liudmyla, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.

10/10 - 훌륭해요

NADER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Abbiamo pensato di passare bella vacanza in struttura normale di Sharm El Sheikh, invece era una struttura fantastica e meravigliosa, specialmente tutti i personali del Reception
2023년 2월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2023년 2월 26일
Dear Mr Nader, Let us thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holiday and for high rating of our services.We look forward to welcoming you back to your second home in Egypt, SUNRISE Diamond Beach -Grand Select- very soon.

10/10 - 훌륭해요

Liudmyla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 7박 숙박함
답변 제공: Guest Experience Team 님, 2023년 2월 26일
Dear Mr Liudmiyla, Let us thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holiday and for high rating of our services

10/10 - 훌륭해요

vincenzo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tutto perfetto se non che la struttura è frequentata quasi esclusivamente da Russi e Armeni , la cosa a noi non ha dato fastidio in quanto ci siamo fatti i fatti nostri per sarebbe da evidenziare la cosa ...nessuno parlava italiano
답변 제공: Guest Experience Team 님, 2023년 1월 18일
Caro signor Vincenzo,Prima di tutto vorremmo ringraziarvi per aver scelto SUNRISE Diamond Beach Resort -Grand Select- per le vostre vacanzeGrazie mille per aver condiviso con noi la tua esperienza di vacanza. Siamo lieti che tu abbia trovato il tempo e scritto il tuo feedback.Siamo lieti di sapere che trascorri dei bei momenti con noi.Stiamo contando il tempo per darti il bentornato nella tua seconda casa in Egitto, SUNRISE Diamond Beach Resort -Grand Select-.Distinti saluti,Team di SUNRISE Diamond Beach Resort -Grand Select-.

10/10 - 훌륭해요

NADER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideale per famiglie, struttura molto sicura, servizi ottimi, personali ducati e professionali
답변 제공: Guest Experience Team 님, 2023년 1월 1일
Dear Mr Nader, Let us thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holiday and for high rating of our services.We look forward to welcoming you back to your second home in Egypt, SUNRISE Diamond Beach -Grand Select- very soon.With best regards,Team of SUNRISE Diamond Beach -Grand Select-

8/10 - 좋아요

saud

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good experience
Check in room took 40 min waiting was not good. And receptionist were not there and busy with other things Overall saty is good and food was excellent Hotel staff were very nice and friendly
2022년 12월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2022년 12월 29일
Dear Mr Saud, Warm greetings from SUNRISE Diamond Beach Resort -Grand Select-.We appreciated your time to post your feedback, it is very important for us to know quality of our operation.Our Team is taking very seriously guest recommendation to act accordingly and improve in the future.We are not just reading or listening we are studying properly each single comment to eliminate in the future.On behalf of all our team we are sorry for not meeting all your vacation expectations.Please be informed that our Guest Experience Team with Head Management passing by guest just to check about their comfort of stay, please do not hesitate to inform them in case you have any recommendation. The team will do their best to act immediately to improve your vibe of vacation. Our main target to reach maximum guest satisfaction.We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-.With Best Regards, Team of SUNRISE Diamond Beach Resort -Grand Select-

4/10 - 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Team of SUNRISE Diamond Beach Resort -Grand Select 님, 2022년 12월 13일
Dear Mr Michael, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. Your evaluation is very important for us, we are taking to consideration each single guest recommendation.According to your evaluation we could see that not all service meet your expectations. We are sorry for thatWe know that you are very busy, but details help us to make immediate action. Could you please so kindly advise what we need to improve to reach maximum guest satisfaction.Thank you for your time and helping to us to be better.We hope very soon to welcome you back in your second home in Egypt and we are sure you will notice big changes in your recommended subject.Team of SUNRISE Diamond Beach Resort -Grand Select-

10/10 - 훌륭해요

Aidan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms all have a pool available pretty much right outside. Food was pretty good, esp the Egyptian restaurant. Friendly staff. Beautiful location. I didn't have time to take advantage of all the resort amenities.
2022년 11월에 3박 숙박함
답변 제공: Team of SUNRISE Diamond Beach Resort -Grand Select 님, 2022년 11월 25일
Dear Mr Aidan, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-. With Best Regards, Team of SUNRISE Diamond Beach Resort -Grand Select-

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely setting, super friendly, direct sea access
Lovely setting with direct access to the Red Sea. Lots of swimming pools, different relaxation areas. Very friendly staff and very well maintained. Many restaurants but food is mostly only OK, except in the Italian themed restaurant where booking is required (Basilica), food here very good. Overall well recommended - but do yourself a favour and go and eat out of the resort now and again at the many excellent Sharm El-Sheikh restaurants around - excellent food and great value.
2022년 11월에 6박 숙박함
답변 제공: Team of SUNRISE Diamond Beach -Grand Select- 님, 2022년 11월 25일
Dear Valuable Guest, Let us thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holiday and for high rating of our services.We look forward to welcoming you back to your second home in Egypt, SUNRISE Diamond Beach -Grand Select- very soon.With best regards,Team of SUNRISE Diamond Beach -Grand Select-

8/10 - 좋아요

said

2022년 10월에 2박 숙박함
답변 제공: Guest Experience Team. 님, 2022년 10월 15일
Dear Mr Said, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback.Your evaluation is very important for us, we are taking to consideration each single guest recommendation.According to your evaluation we could see that not all service meet your expectations. We are sorry for that.According to your evaluation we could see that not all service meet your expectations.Could you please so kindly advise us with details that we could make immediate action. Details help us for immediate improvement. Once again we would like to thank you for your time sharing vacation experience with.We hope very soon to welcome you back in your second home in Egypt, Guest Experience Team.

10/10 - 훌륭해요

Asaf Josef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
2022년 9월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2022년 10월 15일
Dear Mr Asaf Josef, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback.We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-. With Best Regards,Team of SUNRISE Diamond Beach Resort -Grand Select-.

8/10 - 좋아요

Mona

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The overall experience was great. I would like to thank Mohammad Reda at the front desk, Julia at the guest relations, Mohammad at the main restaurant, All the waiters team, Mahmoud at the aquapark bar. Would love to see more cleanliness and hygiene in the pools, specially the aquapark pool. Daily water contamination checking is crucial in my point of view.
2022년 9월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2022년 10월 15일
Dear Ms Mona, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback.Your evaluation is very important for us, we are taking to consideration each single guest recommendation.According to your evaluation we could see that not all service meet your expectations. We are sorry for that.We will study properly your review, thank you for giving details which will help us to make immediate corrective action.Thank you for your valuable time to helping us to be better.We hope very soon to welcome you back in your second home in Egypt and we are sure you will notice big changes in your recommended subject.With Best Regards,Team of SUNRISE Diamond Beach Resort -Grand Select-.

10/10 - 훌륭해요

Maged Shehata

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service thank you for everything 😍😘
2022년 8월에 12박 숙박함
답변 제공: Guest Experience Team 님, 2022년 8월 23일
Dear Mr. Maged Shehata, First of all we would like to Thank you for choosing SUNRISE Diamond Beach resort -Grand Select- for your holidays. It was a pleasure for us to host you and on befalf of all the team we would like to thank you for such valuable feedback .We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-

10/10 - 훌륭해요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good Stay
Very Good Resort Food must be improved
2022년 7월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2022년 8월 1일
Dear Mr.Mohamed, First of all we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-. With Best Regards, Team of SUNRISE Diamond Beach Resort -Grand Select-

10/10 - 훌륭해요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good Stay
Very Good Stay Food must be improved
2022년 7월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2022년 8월 1일
Dear Mr. Mohammed, first of all we would like to thank you for choosing SUNRISE Diamond Beach resort -Grand Select- for your holiday and for high rating of our service. We look forward to welcoming you back to your second home in Egypt , SUNRISE Diamond Resort -Grand Select- very soon. With best regards,

10/10 - 훌륭해요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay
The service is excellent . The food must be improved. Special Thanks to Mohammed and Tareq from The Managment , Chiefs Mohammed and Zaghlool. The behaviours for waiters in the Main Restaurant are very bad , they smiled at guests only who paid bagsheesh !
2022년 7월에 5박 숙박함

8/10 - 좋아요

Shadia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 8박 숙박함
답변 제공: Guest Experience Team 님, 2022년 8월 1일
Dear Mr/Ms Shadia, First of all , we would like thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your holiday. It was a pleasure for us to host you and on the behalf of all team we would like to thank you for your rating . we hope very soon to welcome you back in your second home in Egypt, SUNRISE Diamond Beach Resort -Grand Select-

10/10 - 훌륭해요

Mohammed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was nice stay we enjoy, big thanks to the manager Alaa
2022년 7월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2022년 7월 16일
Dear Mr. Mohamed, Firstly, we would like to thank you for choosing SUNRISE Diamond Beach Resort -Grand Select- for your valuable vacation. Thank you for sharing your vacation experience with us. We are looking forward to welcoming you in our Resort in nearest future. With best regards, Team of SUNRISE Diamond Beach Resort -Grand Select-