Hi Michael, thankyou for the response. We are sorry to hear that you had a disappointing stay with us. We will look into the issues you have raised and pass your comments onto the relevant teams. We hope you decide to join us again so we can give you a better experience.Kind regards,

Hello Sara,Thank you for taking the time to leave a review as we are highly appreciative of any feedback we recieve! It is great to hear that you where happy with your stay here with us The Rutland Hotel

Hello Carole,Thank you for taking the time to leave a review about your recent stay here with us at the Rutland hotel! It is lovely to see that you enjoyed your stay as our main aim is for our guests to depart feeling happy! In regards to the chair within your room, we shall make note of your comment for when making future improvements within the hotel as we highly value your feedback! I would like to thank you for your comments and we shall hope to welcome you back in the future!Kind regards

Hello John,Thank you for taking the time to leave a review as your feedback is highly valued! It is great to see that the location of the hotel was to your liking and convenience as well as the close by transport links. We are delighted that you enjoyed your stay and we shall hope to welcome you back in the future!Kind regards

Hello, Thank you for choosing the Rutland Hotel for your recent stay and for taking the time to leave your feedback. We are delighted to see that you enjoyed your stay and that you found our team to be friendly and knowledgeable! We are always aiming to serve with a smile so that our guests feel welcomed during their stay and I shall pass your comments onto our staff as I am sure they shall appreciate your kind comments. It is lovely to see that you have come apart of our regular guests as we highly value and appreciate your loyalty and we shall look forward to welcoming you back in the futureKind regards

Hello James,Thank you for taking the time to leave a review as we are highly grateful for any feedback we receive! It is lovely to see that you enjoyed your stay and that you were able to appreciate the hotels original features and layout as we have tried our best to preserve the hotels natural characteristics! In response to the bedroom windows, unfortunately given the age of the hotel, the windows are only able to open so far due to health and safety. We do appreciate that this can be an inconvenience during the summer months however we are currently evaluating ways to combat this issue! We shall hope that regardless of this, we shall be given another opportunity to welcome you back in the future.Kind regards

Hello Michael,Thank you for taking the time to leave such a lovely review! We are thrilled to see that you enjoyed your stay, specifically the breakfast service, as I shall be passing your comments onto our wonderful team. Kind regards

Hello Lee,Thank you for taking the time to leave a review! We are delighted to hear that you enjoyed your stay and we shall hope to be given the oppertunity to welcome you back in the future!Kind regardsLauren

Hello David, Thank you for taking the time to leave a review! We are delighted to hear that you found your stay good value for money as our main focus is for our guests to depart happy with their stay. We shall hope to welcome you back in the future!Kind regardsLauren

Hi Richard, Thank you for the wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our location, friendly staff, and comfortable accommodations met your expectations. We look forward to welcoming you back for another visit soon!

Hi Matilda, Thank you for your feedback! We're glad to hear that you enjoyed the breakfast and that our staff provided good service. We will definitely take your comments about the rooms into consideration and work on improving them with renovations and deep cleaning. We appreciate your input and hope to see you again soon.

Hello Robert, It is disappointing to see that your stay did not meet all of your expectations as our main priority is our guests comfort during their stay. We shall hope that you will still consider us an option in the future as we would love to be given the chance to welcome you back!Kind regardsThe Rutland Team

Hi Andrew, Thank you for your feedback. We are sorry to hear about the issues you experienced during your stay, including the restaurant options and TV room. We will address these concerns with our team to ensure they are resolved for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Hi Louise, We are sorry to hear that you found your room dusty and gloomy. We will make sure to address this issue with our housekeeping team to ensure a better experience for future guests. We are glad to hear that you found our reception staff to be lovely and hope that overall you had a pleasant stay with us. Thank you for your feedback.

Hello Oluwakemi, Thank you for taking the time to leave a review as we are very grateful for any feedback given! I am sorry to hear that your stay did not meet all of your expectations in regards to the age of the building and also the size of the rooms. Unfortunately due to the age of the building a lift would not be possible to have fitted however I can understand this may be an inconvenience. However for future reference, we would be more than happy to allocate you a ground floor room if requested in advance in order to avoid the stairs as we can understand they can be overwhelming. Regardless of the issues you experienced we shall hope that you still consider us an option in the future!Kind regardsLauren

Hello Mark, Thank you for taking the time to leave a review! It is lovely to see that you enjoyed your stay and we would love to be given the opportunity to welcome you back in the future!Kind regardsLauren

Hello Natalie,Thank you for taking the time to leave a review! It is lovely to hear that you enjoyed your stay as we are very grateful for any feedback given and we shall hope to be given the opportunity to welcome you back in the future!Kind regardsLauren

Hello Isobel,Thank you for taking the time to leave a review as we are very grateful for any feedback given! I can appreciate your concerns for health and safety and you are more than welcome to request a bath matt, as our housekeeping team shall be happy to provide one during your stay. We shall take your comments on board and we shall hope to be given the opportunity to welcome you back in the future!Kind regards

Hi Sara, Thank you for your feedback. We apologize for any difficulties you experienced navigating our halls and doors with a wheelchair. We appreciate you bringing this to our attention and will work to address any accessibility issues to ensure all our guests have a comfortable stay. We are glad to hear that you found our place clean and our staff pleasant. We hope to have the opportunity to welcome you back in the future. Thank you for choosing us for your stay.

Hello Abigail,Thank you for taking the time to leave a review! It is great to hear that you enjoyed your stay and we shall hope to welcome you back in the future,Kind regardsLauren

Hi Chris, Thank you for your kind words! We're so glad to hear that you enjoyed your stay with us. Our team works hard to provide a positive experience for all of our guests, and we appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon!

Hi Linda, Thank you for your feedback. We apologize if you found the stay overpriced and the added cost of the car park to be inconvenient. We appreciate your comments and will take them into consideration as we strive to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

Hi Max, thankyou for the score of 10/10. We are glad to hear that you had a great stay with us, and look forward to welcoming you back in the near future.Best wishes,Aaron- Duty Manager

Dear Guest, thank you for taking time to leave us a review with valuable feedback. I shall pass your comments onto the maintenance team so we can address these issues as efficiently and effectively as possible. We hope you choose to stay with us again.

Hi Michelle, thankyou for the response. We hope to welcome you back in the near future.Best wishes,

Hi Sarah, Thank you for your feedback on your recent stay at our hotel. We apologize for the issues you experienced with the shower cubicle and hot water. We will address these concerns with our housekeeping and maintenance teams to ensure they are resolved promptly.Regarding the parking fee, we understand your concerns and will take them into consideration for future guests. Thank you for bringing this to our attention.We appreciate your review and hope you will give us another opportunity to provide you with a more enjoyable stay in the future. Thank you for choosing our hotel.Best wishes,Aaron- Duty Manager

Hi Jorja, thankyou for the response. We apologise about your recent stay with us. We hope that you give us the opportunity to welcome you back and give you a better stay.Best wishes,

Hello Charlotte,Thank you for taking the time to leave a review! It is great to hear that you enjoyed your stay and we shall hope to welcome you back in the future,Kind regardsLauren

Hi James, Thank you for your review! I'm pleased you had a great stay and we look forward to welcoming back to The Rutland again in the future.Best Regards, Amy - Reception Manager

Hi Zachary. Thankyou for the response. We hope to see you again in the near future.Best wishes,

Hi Gillian, thankyou for the response. We hope to see you again in the near future.Kind regards,

Hi Cherry, thankyou for the great score of 10 out of 10. We hope to see you again in the near future,Best wishes,

Hi Derrick, thankyou for the great review. We hope to see you again in the near future.Kind regards,

Hi Derrick, thankyou for the great review. We hope to see you again in the near future.Kind regards,

Hi Claire, thankyou for the response. We hope to see you again in the near future.Kind regards,

Hi Alison. Thankyou for the great review. We hope to welcome you back in the near future.Kind regards,

Hi Colin. Thankyou for the response. Sorry to hear that you didnt have the best stay with us. We hope you give us a chance to put this right and hope to welcome you back for a better stay.Kind regards,

Hi Matthew, thankyou for the response. Seeing by your low score of 2 out of 10, I'm guessing you didn't have a pleasant stay with us. I deeply apologise for this and hope to welcome you back in the near future so we can put this right.Kind regards,

Hello Iain,Thank you for your lovely review! I am very glad to see that you enjoyed your stay, Kind regardsLauren

Hello Mohammad,Thank you for the great review and we shall look forward to welcoming you back in the future!Kind regardsLauren

Hello Lucy, I would like to take the time to apologise for any inconveniences you experienced during your stay and please be rest assured this is not our usual standard of cleanliness, in regards to the bathroom. In regards to the heating, the rooms are supplied with a manually operated thermostat where you may change the heating to your desired temperature. Although your stay did not live up to all of your expectations, we shall hope that you give us the opportunity to welcome you back in the future for a more comfortable stay. Best wishes Lauren

Hi Yuen, thank you for you great review. I will pass your kind comments onto the team. We hope to welcome you back in the near future.Best wishes,Aaron- Duty Manager

Dear Valued Guest,Thank you for taking the time to leave a review. I am sorry to hear that some areas of your stay fell short on expectations. Due to the layout of the building there are a lot of stairs however we do have some ground floor rooms for less mobile guests. However, I'm delighted to see that staff were friendly and smiling. Warm Regards,Amy - Reception Manager

Dear Fenqiang,Thank you for the great review! We hope to welcome you again to the Rutland Hotel.Warm Regards,Amy - Reception Manager

Dear Julian, Thank you for taking the time to leave us a review. We hope to welcome you again to Sheffield in the near future.Warm Regards,Amy - Reception Manager

Hello YanThank you for the great review and we shall look forward to welcoming you back in the future!Kind regardsLauren

Dear Julia,Thank you for leaving us a review. We hope to welcome you back to The Rutland Hotel in the near future.Warm Regards,Amy - Reception Manager

Hi Martin, thankyou for the great review. We hope to see you again in the near future.

Hello Collin, Thank you for the great review and we shall look forward to welcoming you back in the future!Kind regardsLauren

Dear Katherine, Thank you for the good review. I hope your stay was comfortable and we hope to welcome you again in the future.Warm Regards,Amy - Reception Manager