리셉션
예약 가능 여부 확인

셔먼 인 여행 후기

2.5 out of 5
셔먼 인
1831 Texoma Parkway, Sherman, TX

이용 후기

5.8
평점 10 - 훌륭해요. 120개 이용 후기 중 29개" "
평점 8 - 좋아요. 120개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 120개 이용 후기 중 21개" "
평점 4 - 별로예요. 120개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 120개 이용 후기 중 35개" "

5.6/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good value
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a very lovely experience of feeling away from the world. Vacation vibes.
2024년 3월에 1박 숙박함
답변 제공: management 님, 2024년 4월 5일
Thank you for staying with us and have a great day

2/10 - 너무 별로예요

Maria

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: management 님, 2024년 3월 27일
Thank you have a nice day

2/10 - 너무 별로예요

Judy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We went to check in and there actually wasn’t a vacancy. The lobby was not welcoming or neat. The receptionist could have been more helpful.
2024년 3월에 1박 숙박함
답변 제공: management 님, 2024년 3월 27일
Good morning, I will check into the staff not being helpful for you and as far as the lobby goes we go out of our way to fix our lobby up in a very nice way. Have a great day

10/10 - 훌륭해요

Michael

2024년 2월에 1박 숙박함
답변 제공: management 님, 2024년 3월 27일
Thank you and have a nice day

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 1월에 3박 숙박함
답변 제공: management 님, 2024년 2월 19일
Thank you and have a nice day

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very appreciative of everything they have done. Helped me through everything, definitely respect the management.
2024년 1월에 1박 숙박함
답변 제공: management 님, 2024년 2월 19일
Thank you and have a nice day

10/10 - 훌륭해요

Kronus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than lone star inn.
2024년 1월에 1박 숙박함
답변 제공: management 님, 2024년 2월 1일
Thank you for the good review. Have a nice day

10/10 - 훌륭해요

Theresa

2024년 1월에 1박 숙박함
답변 제공: management 님, 2024년 2월 19일
Thank you and have a nice day

2/10 - 너무 별로예요

Sally

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Door looked kicked in. Holes in wall. Burn marks large gap under door. Did not even stay. Staff was very friendly and helpful.
2024년 1월에 1박 숙박함
답변 제공: management 님, 2024년 2월 1일
I am sorry for any issues that you had. We will check into them, Have a nice day

2/10 - 너무 별로예요

Roberta

2024년 1월에 3박 숙박함
답변 제공: management 님, 2024년 2월 1일
Have a nice day

10/10 - 훌륭해요

Lanell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay here quiet peaceful great customer service
2024년 1월에 3박 숙박함
답변 제공: management 님, 2024년 2월 1일
Thank you for the good review. Have a nice day

8/10 - 좋아요

Darin

좋아요: 숙박 시설 상태 및 시설
Maids didn't do there job
2023년 12월에 4박 숙박함
답변 제공: management 님, 2024년 2월 1일
Thank you have a nice day

10/10 - 훌륭해요

Paula

2023년 12월에 2박 숙박함
답변 제공: management 님, 2024년 2월 1일
Thank you and have a nice day

4/10 - 별로예요

Tiffany

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's ok a bed and TV with a shower....Bring your own everything if you plan to stay longer than 2 days
2023년 10월에 7박 숙박함
답변 제공: management 님, 2024년 2월 1일
Thank you and have a nice day

2/10 - 너무 별로예요

William

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel needs to be demolished
2023년 12월에 2박 숙박함
답변 제공: management 님, 2024년 2월 1일
Have a nice day

2/10 - 너무 별로예요

Betty

There were roaches in the room I left at 5:30 I will never stay there again
2023년 11월에 1박 숙박함
답변 제공: Denise 님, 2023년 11월 30일
Thank you for the review. I did check in to this matter and we do have pest control that takes care of any issues. Have a good day

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent customer care and cozy, clean rooms. Thank you.
2023년 10월에 1박 숙박함
답변 제공: management 님, 2023년 11월 30일
Thank you for the good review. Please always let us know if there are any issues. Have a good day

10/10 - 훌륭해요

Melissa

2023년 10월에 1박 숙박함
답변 제공: management 님, 2023년 11월 30일
Thank you for the good review. Please let us know any time you have an issue. Have a great day

2/10 - 너무 별로예요

Tonya

2023년 10월에 1박 숙박함
답변 제공: management 님, 2023년 11월 30일
Have a goo day and thank you for the review.

8/10 - 좋아요

Corwin

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Ok
2023년 9월에 2박 숙박함
답변 제공: management 님, 2023년 9월 12일
Thank you for the review and if anytime you have an issue plz let us know and we will fix it immediately. Have a nice day

8/10 - 좋아요

Nicolas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Unsure
four police cars in the parking lot when we first checked in. the Rooms are very outdated and need alot of updates but it was overall very clean They do a good job of keeping it clean Do not stay here if you feel you are fancy.
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 12일
Thank you for the review if you ever have any issues please let us know so we can fix the issues. Have a nice day.

6/10 - 괜찮아요

jessica

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Its by no means a hilton stay. But it was clean, the staff was nice and it was quiet overnight. A good value for what your spending.
2023년 9월에 1박 숙박함
답변 제공: management 님, 2023년 9월 12일
Thank you for the review if you ever have any issues please let us know so we can fix the issues. Have a nice day.

6/10 - 괜찮아요

Charles

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 6박 숙박함
답변 제공: management 님, 2023년 9월 12일
Thank you for the review if you ever have any issues please let us know so we can fix the issues. Have a nice day.

4/10 - 별로예요

Linda

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was ok
2023년 8월에 1박 숙박함
답변 제공: management 님, 2023년 8월 25일
Thank you and have a wonderful day

10/10 - 훌륭해요

Birzabith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean
2023년 6월에 1박 숙박함
답변 제공: N 님, 2023년 7월 1일
Thank you for the great review. We strive for good satisfaction. Have a great day. We hope to see you back.

8/10 - 좋아요

Steven and Sharon

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 3박 숙박함
답변 제공: management 님, 2023년 6월 5일
Thank you for the good review and please stay with us again if you are in the area. Have a nice day

2/10 - 너무 별로예요

Michael

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roach Motel
As soon as I opened the door my wife started crying. It was that awful. We turned around and went to turn in the key and hopefully get our money back but no one was at the desk. We just got back in our car and drove 1.5 hours home instead. We were going to stay there then go to Choctaw but the condition of the room was too gross. Toilet seat was loose, the shower rod was rusted. Holes in the wall and door was repaired with caulk. The paint on the walls was different where repairs were made.I wish we stayed long enough to get a picture but we couldn't get out of there fast enough. Next time I won't be looking for "economy" rooms. The room was $50. I hope to get my money back but it looks like they need it for repairs. If you ever heard the expression " Roach Motel", this is it! It was like an episode of Fear Factor. Front desk lady was polite and friendly. That's all I have for positive.
2023년 5월에 1박 숙박함
답변 제공: management 님, 2023년 5월 31일
Thank you for the review and I will check in to the issues that you have mentioned. Have a nice day

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was the worst hotel I’ve ever been in, the door didn’t close or lock it was disgusting and full of drugs
2023년 5월에 2박 숙박함
답변 제공: management 님, 2023년 5월 31일
Thank you for the review and I will check in to the issues that you mentioned. Have a nice day

10/10 - 훌륭해요

Randy

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fine for the price the staff are super room clean would recommen and would stay again
2023년 4월에 1박 숙박함
답변 제공: management 님, 2023년 4월 3일
Thank you for the good review and we appreciate you staying with us. If you ever have any kind of issues while you are here plz let us know. Thank you

4/10 - 별로예요

Lee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not like anything about my stay. Was not informed about the office closing at 10 PM and would have to travel down the street to another hotel for key. Walked into room and found roaches on floors and walls. Very dirty and unhealthy stay. Room had not been cleaned. Used soap bars left in tub. The worst stay EVER!!! Will be requesting my money back.
2023년 1월에 1박 숙박함
답변 제공: management 님, 2023년 1월 25일
Good morning and thank you for the review. We strive in customer satisfaction and that is what we want with all of our guests. We have a very respectable pest control issue and we have thoroughly checked that room that you were in. We are sorry that you had issues with your stay. Have a great day.

6/10 - 괜찮아요

SWCC

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Basic overnight stay for good price
Very basic. Needs updating. Price was only $50 so for a one night stay in transit it worked for us. Friendly check in,
2022년 12월에 1박 숙박함
답변 제공: management 님, 2022년 12월 19일
Good morning and thank you for the review. We continue to work on and update the quality of our rooms. Plz stay with us again in the future. Happy holidays to you

6/10 - 괜찮아요

Carolyn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Visiting the Inn earlier in the afternoon, I was allowed to look at the room by the friendly "manager" (name started with a D). It was seedy and unkempt. I was also a bit anxious about the loitering folks in the parking lot. I decided it would do for one night. Later, after attending a good old fashioned wake, I felt it was unsafe for me to drive in the dark to an unfamiliar area so I called and told the office person that I would not be using the room that night.
답변 제공: Denise 님, 2022년 12월 7일
Good morning and thank you for taking the time to give us a review. I am sorry that you decided not to stay with us due to the reasons mentioned above because we strive very hard to make sure our rooms and property are at good quality. Have a great day

2/10 - 너무 별로예요

Tracy

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i paid online b4 getting there. they were locked up and closed. Called an emergency number had to govto hotel down the street they owned that i didnt want to go to. took 4 ever for them to check me in. t h e key for door was messed up. No lamps,phone,microwave,plug not next to bed, HEATER not working,tv messed up,roach went running. across bathroom counter,cig burbs everywhere,hole in stained mattress. are you kidding me? i will never use it again unless someone makes it right. justa heads up the place yall booked me's lobby closes at 11 pm. so i had to go b to another hotel they owned down the street that was scummy and scary. there were other nice hotels thru other companies for just a few dollars more and were at least 3 or 4 star hotels. Very unimpressed.
2022년 11월에 1박 숙박함
답변 제공: Denise 님, 2022년 12월 2일
Hello, I am Denise the manager at Sherman Inn and we do close the office at 9pm sun-thurs and 10pm fri and sat. We always try and reach out to the guest but with Expedia it is very hard to get a phone number for the guest. I am truly sorry for the inconvenience and bad experience that you had at our sister property so if you could contact me directly I can assure you that I will make things right with you if you would like to give us another chance. Again my deepest apology. Have a great day

8/10 - 좋아요

Stephen

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
when in Sherman
was a little messy outside but room was nice. close to town
2022년 11월에 1박 숙박함
답변 제공: Denise 님, 2022년 11월 28일
Good morning and thank you for the good review. We hope you will stay with us again and let us know if there is ever anything that we can do to make your stay better. Happy holidays!

8/10 - 좋아요

Thomas

2022년 11월에 1박 숙박함
답변 제공: Denise 님, 2022년 11월 28일
Thank you for your good review. It is very important that our guests are happy and satisfied. Happy holidays

6/10 - 괜찮아요

Trond

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Poorly maintained
Friendly staff and easy check in. But unfortunately the rooms are worn down. The security chain on the door was missing, gaps between door and door frame was taped up. The bathtub looked awful. We were just staying one night and the bed was ok and sheets were clean. An ok stay, but will probably not choose this place next time we am in the area.
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

chad

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It just seems kind of run down Room layout was terrible.
2022년 10월에 1박 숙박함
답변 제공: management 님, 2022년 11월 4일
Good morning we have been doing alot of remodeling on our rooms and property. If at anytime there is a prob all you have to do is report it to the office and we will take care of any issues. Thank you and have a nice day

10/10 - 훌륭해요

RENTIA

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: management 님, 2022년 10월 20일
Thank you for the great review. Satisfaction is what we strive for. Have a great day.

6/10 - 괜찮아요

Derrick

2022년 10월에 2박 숙박함
답변 제공: management 님, 2022년 10월 20일
Good morning. thank you for the review. If ever there is anything that will make your stay better or you have any issues please always let us know. Thank you and have a great day.

10/10 - 훌륭해요

choose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great there love it
2022년 9월에 5박 숙박함
답변 제공: management 님, 2022년 10월 20일
Thank you so much for the great review. Always let us know if there is anything that we can do to make your stay better. Have a great day.

2/10 - 너무 별로예요

Shanen

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I felt very unsafe. Ended up leaving
2022년 9월에 1박 숙박함
답변 제공: management 님, 2022년 10월 20일
Good morning, I am very sorry that you had a bad experience here. We try to make sure that our guests feel safe and happy here. Have a great day.

4/10 - 별로예요

Ramona

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: management 님, 2022년 10월 20일
Good morning, I am sorry that you had a bad experience here and that you were not satisfied. We are here to make sure the guests are happy and satisfied. Have a great day and thank you again

2/10 - 너무 별로예요

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가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
CLOSES AT 7??
This hotel closes at 7 pm. We arrived at 9 pm. There is a sign at the door to call a number. That number is for a Motel 6 down the street that is a sister hotel. Our reservation was there. They were renovating the hotel 6 and the the building next to us had a huge pile of ruble and trash. Worst hotel I have stayed in. Super dirty look at the pictures. Wish I had more but we left as soon as we woke up.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Johnny M

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Kathy

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: management 님, 2022년 8월 8일
Good morning Kathy. Thank you for staying with us and giving a great review. We always strive for guest satisfaction. Have a great day and thank you again

4/10 - 별로예요

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가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom light was broken and my girlfriend got bitten by bedbugs.
2022년 7월에 2박 숙박함
답변 제공: management 님, 2022년 7월 18일
Good morning. I am not sure what room you were in because you did anonymous but we do have very good pest control and we do not rent rooms with bedbugs. If we ever do have an issue we shut the rooms down for the pest control. Thank you and have a nice day.

2/10 - 너무 별로예요

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단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cockroaches everywhere in a newly renovated room.
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

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출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No breakfast, a bar that wasn't open, pool table without balls.
2021년 3월에 1박 숙박함
답변 제공: Denise manager 님, 2021년 4월 10일
Good morning, I think this review is done for the wrong place because we do not have breakfast or a bar. Thank you and have a great day.

10/10 - 훌륭해요

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출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Just an old motel that needs work. Maintenance needs to do more work. There is a big chunk missing from the toilet seat in my room.
2021년 3월에 1박 숙박함
답변 제공: Denise manager 님, 2021년 3월 12일
Thank you for the review and if you would let the office know when there is a problem we can fix it but even now I don't know what room you are in to fix the issue. I can assure that we inspect all of our rooms so if it is something that we missed please let us know Thank you and have a great day