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The hotel was perfect for our needs. We had 3 beds in our room for our family. It was very clean. The staff was very friendly and helpful. The breakfast selection was very good. Location was also great. One street over from a covered street with all kinds of restaurants and shops

Train station was 5minutes walk from the hotel. Though the room was on the smaller side, it was very fancy and had all the amenities and was well kept. The staff was very nice and helpful as well. They called us a taxi when we needed to get our luggage to the airport and walk us down and waited in the cold with us for the taxi to arrive. Great service!

Great rooms with closet and Japanese style bathroom. Availability of laundry machines shown on TV channel. Great breakfast buffet. Japanese garden on 9th floor. Very responsive front desk. Great hotel for bad weather - you never need to go outside. Giant quality restaurant food hall on 8th floor. The mall / Yodobashi on floors B1 thru 8 can be accessed by escalator from the lobby, and there is a secret door that directly connects the hotel B1 elevator lobby to the grocery store in the mall,...

Beautiful hotel. Very clean and the staff is excellent!

Good size room in a nice area of town. Main metro lines less than 10min walks.

In short it was perfect. Station right next door with none of the noise or heavy foot traffic and walking distance to many choices. And of course. Family mart next door was amazing. Great hotel! would definitely stay again.

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Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent

Our stay in Hotel Nikko is superb. The location has easy access to subway, airport limo pick-up, department stores, shops and restaurants.

The hotel is brand new and done to a very high standard. Staff are friendly and efficient. They perform their duties with minimal fuss and maximum effort. We loved the spa facilities and the breakfast buffet. Some reviews said there was a long line for the coffee machine - this wasn’t our experience. Particularly as there were two machines available for guests. The executive lounge was very relaxing and offered excellent value for money. All in all this was a near perfect stay. Kudos!

The hotel is stunning!! We were traveling for a very special occasion, and the hotel sent us a special gift that consisted of three sets of chopsticks, cookies, and a voucher for a drink at their beautiful bar. This was very thoughtful, and we really appreciated it. There were 6 bottles of water refilled every morning and a ton of high-quality facial products, including bath salts for the tub. The location of this hotel is fantastic, close to everything, including the metro.

Great place and great service. Check in can take a while when there is a line. They need a better way to do that. Otherwise, very happy with the location and the hotel is modern and the rooms are convenient. You can hear the train if you get a lower level room so I recommend a higher floor if that bothers you.

Location was practical for traveling needs, and the hotel was very clean with many amenities.

We had a little bit of a hard time finding the entrance to the property because it’s was on the side of the building in the alleyway but it was flanked by a Lawsons AND a Sugi Pharamcy (both of which we visited several times during our 4 day stay. The check in is on Floor 2 and staff was very friendly and helpful and quick! Our room was on the 14th floor and I selected a corner room with the hope it would be spacious enough for three adults. When I opened the door I was relieved that there were...

One of the best hotels if stayed in Japan and anywhere. Staff is great and rooms are spacious and clean. There are also several commodities for you to enjoy. Will definitely stay again. Convenient too as it as across Nara Station. Easily accesible to many areas.

Fantastic Stay – Comfortable, Convenient, and Exceptional Service I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience. The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and...

Next to train station. Convenience stores around hotel. Clean and spacious rooms. Will recommend!

Good location, upkeep of property is great. The room is clean and comfortable. Complementary breakfast spread is generous and delicious. The staff is friendly and makes you feel welcome.