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라 퀸타 인 & 스위트 바이 윈덤 슈리브포트 에어포트 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1025개 이용 후기 중 616개" "
평점 8 - 좋아요. 1025개 이용 후기 중 249개" "
평점 6 - 괜찮아요. 1025개 이용 후기 중 78개" "
평점 4 - 별로예요. 1025개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1025개 이용 후기 중 43개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Daneisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 22일
Thank you for your review. If you have any questions, please contact the hotel directly.

4/10 - 별로예요

Aaron

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 22일
Thank you for review. Please contact the hotel if you have any questions or concerns.

10/10 - 훌륭해요

Katrina

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay.
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 21일
Dear KatrinaThank you for the wonderful review! We are thrilled to hear that you had a great stay with us. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Connie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were traveling and just spent the night. Easy on/off from the interstate and good dining venues available close by.
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 20일
Dear Connie, Thank you for the 5-star review! We're happy to hear that you enjoyed your stay with us. We hope you will think of us again in the future.

10/10 - 훌륭해요

Connie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the interstate. Easy off/on and close to a lot of dining venues.
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 20일
Dear Connie,Thank you again for the wonderful review!

8/10 - 좋아요

Truetta

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and property was very clean. We had a pet with us and the front desk put us near an exit door which was very convenient for taking our pet out. My only complaint was we arrived in the middle of a terrible rain storm, we had to park in the street since we were pulling a trailer and there was a river running in the street. So getting to the bldg had to walk in ankle deep water. But the front desk was very kind to check on us later that evening!
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 20일
Dear TruettaThank you for your recent stay with us. We're happy to hear that you found our team friendly and the property clean. We're very sorry for the flooded side road. I will reach out to the city and request for them to check their drains. We appreciate your feedback and hope that you will think of us again in the future.

6/10 - 괜찮아요

Tami

2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 13일
Thank you for your review. We hope that you enjoyed your stay with us.

4/10 - 별로예요

Lisa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Location was good, bed was comfortable. Our bathroom wasn’t cleaned. Toilet seat had pee on it, shower floor was black from dirty feet, Shampoo, conditioner, body wash bottles were all empty, floor was sticky. Breakfast was limited in options. Nightly rate was way too high for the quality of the hotel.
2024년 5월에 1박 숙박함
답변 제공: Timme, Front Desk 님, 2024년 5월 10일
We apologize for the inconvenience caused by the issues in the room. There was an attendant at the front desk 24hrs who would have gladly moved you to another room. This will be taken up with the staff and corrected. Thank you for you feedback, it is greatly appreciated. Once again we apologize and look forward to seeing you in the future.

10/10 - 훌륭해요

Dave

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Return to here on the way back home.
2024년 5월에 1박 숙박함
답변 제공: HEATHER 님, 2024년 5월 7일
Thank you for your review. We cant wait to see on the way back. We are so glade that you enjoyed your stay with us.

8/10 - 좋아요

Curtis

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love a clean room when you been on the road all day. Everything was great.
2024년 5월에 1박 숙박함
답변 제공: HEATHER 님, 2024년 5월 7일
Thank you for your response. We are so happy to hear that you enjoyed your stay with us. Please let us know if you have any questions or concerns.

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the hotel was very nice! I was disappointed not to have queen beds. Full size beds for a family of 4 is not really conducive especially with older kids. Everything was updated except the tub. All in all, the room was spacious and we felt safe. Thank you. I would definitely recommend this facility to other people.
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 5일
We thank you for your review and do apologize for the inconvenience of the beds not being queens. For any questions or concerns please contact the hotel directly.

8/10 - 좋아요

Elizabeth 님, San Clemente

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport and affordable as well. It made a great last night for a Louisiana road trip.
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 6일
Thank you for you're review. We are so happy that you enjoyed your stay with us. For any questions, please contact the hotel directly.

10/10 - 훌륭해요

Coetta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best front desk staff ever!!!
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 5일
Thank you very much for your response.

10/10 - 훌륭해요

Alyssa 님, Burneyville

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and our room was very clean.
2024년 5월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 5일
Thank you for your response. We love to here that you had a great experience.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Heather 님, 2024년 5월 2일
Thank you for you're review

10/10 - 훌륭해요

Quandre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to say!!!
2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 1일
Thank you for your review. We look forward to seeing you again.

10/10 - 훌륭해요

Antwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Timme, Front Desk Staff 님, 2024년 4월 30일
Thank you! We are glad you enjoyed your stay.

6/10 - 괜찮아요

Tony 님, Arlington

No handicap first rooms and dogs running around unleash. Should have area handicap on the first floor and dogs separated also on the first floor
2024년 4월에 2박 숙박함
답변 제공: Heather 님, 2024년 4월 29일
Thank you for you review. We do apologize for the inconvenience. If you have any questions, please feel to call the hotel directly.

8/10 - 좋아요

Neka

2024년 4월에 2박 숙박함
답변 제공: Heather 님, 2024년 5월 20일
Dear Neka, Thank you for your recent stay. We value your review and hope to see you again soon.

6/10 - 괜찮아요

PATRICIA 님, Houston

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel facilities are nice, the front desk staff was good. Shannon at the front desk provides great customer service. The problem we had was the hotel lost power to some parts of the hotel due to a storm and transformer malfunction. This cause a huge inconvenience for me having to use stairs with my limited walking ability, no hot water for a shower and no heat to warm up from the cold front that happened. This may be my last time booking with Wyndham hotels due to having problems at another location in this area just a few weeks apart. My suggestion is the property need a generator that will run the whole property.
2024년 4월에 2박 숙박함
답변 제공: Heather 님, 2024년 4월 23일
Thank you for your feedback. Unfortunately, we did experience some bad weather. Any other concerns please reach out to us at the hotel.

4/10 - 별로예요

donald R

Power was off at property and heat and air. At times. Staff doing their best to manage the power outage.
2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 22일
Dear Donald, Thank you for your recent stay. We apologize for the inconvenience the area power outage caused. We had limited power supply until the power the city was able to make the repairs. We value your feedback and hope that you will consider us again in the future.

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and welcoming. I was so pleased with the rest I got there.
2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 17일
Thank you for sharing your reviews. We look forward to seeing you on your next stay.

8/10 - 좋아요

John

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant stay. Staff was friendly. Rooms were clean and comfortable. Loved the recliner. Breakfast was nice.
2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 17일
Thank you for sharing your reviews. If you have any more concerns, please contact the hotel. We look forward to seeing you on your next stay.

6/10 - 괜찮아요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The ac unit was very loud. There a vent in the bathroom that could wake the dead.
2024년 4월에 2박 숙박함
답변 제공: Timme, Front Desk Staff 님, 2024년 4월 14일
Thank you so kindly for your review of your stay with us. We are very sorry for any inconvenience that you may have experienced. We will have that issue looked into and look forward to seeing you again.

2/10 - 너무 별로예요

Salmon

2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 5월 2일
Dear SalmonWe regret to hear that your stay on April 10th was not as you expected. We would love to get your feedback about what happened during your stay. Should you wish to share your concerns with us please call the hotel and ask to speak to the general manager.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 11일
Thank you for sharing your review. If you have any questions or concerns please contact the hotel directly.

10/10 - 훌륭해요

Kelly

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very informative and friendly!
2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 10일
Thank you for sharing your review. If you have any questions or concerns please contact the hotel directly.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Heather 님, 2024년 4월 9일
Dear KimberlyThank you for the 5-star review! We're happy to hear that you enjoyed your stay with us.

2/10 - 너무 별로예요

Shantia

2024년 3월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 25일
We regret to hear that your stay did not live up to your expectations. Should you wish to further discuss your concerns, please feel free to reach out to us directly at the hotel.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Parking was an issue. Had to park off property due to being full. Lots of trucks and people living in their vehicle on street where we had to park. No issues with hotel itself
2024년 4월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 3일
Thank you for staying with us. We look forward to seeing you again. We appreciate your feedback, the side street belong to the city.

10/10 - 훌륭해요

Mekayla

2024년 3월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 18일
Dear Mekayla, Thank you for the 5-star review! We're happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 - 괜찮아요

Diana

2024년 3월에 1박 숙박함
답변 제공: Heather 님, 2024년 4월 18일
Dear Diana, Thank you for your recent stay. We value your feedback and hope that you will consider us again in the future.

10/10 - 훌륭해요

Kirsty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and accommodating staff. Clean, quiet hotel close to the airport, but far enough away from Hollywood Ave to feel safe. Check in and check out is quick and painless, and the rates are good.
2024년 3월에 3박 숙박함
답변 제공: Heather 님, 2024년 3월 28일
Thank you for sharing your kind words. Please come back to stay with us your next visit.

4/10 - 별로예요

Wendi

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Heather 님, 2024년 3월 27일
Dear WendiWe regret to hear that your stay did not live up to your expectations. Our goal is to provide a great experience and it looks like we fell short of our goal. We value your feedback and will work hard to improve our services.

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was excellent
2024년 3월에 2박 숙박함
답변 제공: Heather 님, 2024년 3월 18일
Dear BryanThank you for the 5-star review! We're thrilled to hear that you enjoyed your stay with us.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 14일
Dear StevenThank you for the 5-star review! We're thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 - 훌륭해요

SUSAN

연인과의 여행, 반려동물 동반 여행
VERY clean & spacious room! Away from downtown casinos & felt much more private.
2024년 3월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 4일
Dear Susan, Thank you for the wonderful review! We're so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 - 괜찮아요

PAULA

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom need to be upgraded. Mildew around tub had been painted over. Shower handle had mold & mildew. Tub had been painted over mildew spots. Refrigerator made noise all night
2024년 3월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 4일
Dear PaulaThank you for your recent stay with us. We're sorry to hear of any issues that you experienced. Our maintenance team has been informed and we're working to make the necessary repairs We truly appreciate your feedback and hope that you will consider us again in the future.

10/10 - 훌륭해요

Rick

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was very helpful and supportive!
2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 4일
Dear Rick Thank you for the 5-star review! Our team works hard to provide great service to our guests. I know my team will be thrilled to see your review. Thank you for being our guest and we look forward to seeing you again.

10/10 - 훌륭해요

Joey

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 12월에 1박 숙박함
답변 제공: Heather 님, 2024년 2월 27일
Dear Joey, Thank you for the 5-star review! We're happy to hear that you had a great experience with us.

10/10 - 훌륭해요

Jonathan

2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 27일
Dear Jonathan, Thank you for the 5-star review! We're happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

4/10 - 별로예요

Juan Manuel

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
habitación 129. 3 noches 500 dolares noches súper sucia TV no funciona bien (antiguo) de la mitad par arriba la pantalla está con líneas violetas. aire acondicionado en mal estado baño súper sucio microondas sin potencia. La ventana meses sin limpiar
답변 제공: Heather 님, 2024년 2월 26일
Dear JuanThank you for your recent stay with us. We're sorry to hear of the issues you experienced during your stay. I'm inspecting this room with our housekeeping supervisor and maintenance team. We will work to make the necessary corrections. We value your feedback and hope that you will consider us again soon.

10/10 - 훌륭해요

Dianna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very kind and helpful. Room was clean and tidy.
2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 2월 26일
Dear DiannaThank you for the 5-star review! Our team works hard to provide and friendly and clean environment for our guests. I know they will be thrilled to hear that you enjoyed your stay. We look forward to seeing you again in the future.

8/10 - 좋아요

Lakeedia

연인과의 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
Nice stay. Rooms could use a deep cleaning. Had trouble with my key cards which was inconvenient but overall the stay was decent
2024년 2월에 4박 숙박함
답변 제공: Heather 님, 2024년 2월 26일
Dear LakeediaThank you for your recent stay. I'm sorry to hear that there was trouble with your room keys. I can totally understand how frustrating that can be. We value your opinion and are glad to hear that overall, you enjoyed your stay. Thank you for being our guest and we hope that you will think of us again in the future.

10/10 - 훌륭해요

Christopher

2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 2월 15일
Dear ChristopherThank you for the wonderful rating! We're happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 - 괜찮아요

Lori

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not so clean
Over night stay. Could be cleaner. Was a roach on the wall in our room.
2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 2월 14일
Dear Lori,We regret to hear of any issues that you experienced during your stay. We value your feedback and will work hard to make the necessary corrections. We hope that you will consider us again in the future.

10/10 - 훌륭해요

Todd

2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 27일
Dear Todd, Thank you for the 5-star review! We look forward to seeing you again in the future.

8/10 - 좋아요

Erica

2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 2월 14일
Dear EricaThank you for your recent stay. We hope to see you again soon.

10/10 - 훌륭해요

Carlette

2024년 2월에 2박 숙박함
답변 제공: Heather 님, 2024년 2월 14일
Dear CarletteThank you for the wonderful rating! We're happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

2/10 - 너무 별로예요

Dasjuan

2024년 2월에 1박 숙박함
답변 제공: Heather 님, 2024년 3월 27일
Dear Dasjuan,We sorry to hear of any issues you experienced with your reservation. I see that your reservation was cancelled for this night. We would love to know what happened so that we can make improvements on our end. Should you wish to share your concerns, please contact the hotel directly to speak with a manager.