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Reviews of The Latch Inn

3 out of 5
The Latch Inn
2328 Harbour Road, Sidney, BC

Reviews

10

Exceptional

Rating 10 - Excellent. 241 out of 252 reviews" "
Rating 8 - Good. 9 out of 252 reviews" "
Rating 6 - Okay. 1 out of 252 reviews" "
Rating 4 - Poor. 0 out of 252 reviews" "
Rating 2 - Terrible. 1 out of 252 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing that we didn't like. It was a wonderful experience.
Stayed 1 night in May 2024
Response from Ks on May 12, 2024
Dear Bill,Thank you for your kind words regarding your recent experience with us. We truly appreciate the positive feedback.We look forward to welcoming you back again soon.Warm regards,The Latch Inn

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely historic Vancouver Island property. The Eggs Benny for breakfast was the best I’ve had for years.
Stayed 1 night in May 2024
Response from Ks on May 11, 2024
Thank you for your kind words regarding our historic property on Vancouver Island. We are delighted to hear that you enjoyed your Eggs Benny breakfast with us. We strive to provide exceptional culinary experiences for our guests and are glad to hear that our dish surpassed your expectations. We appreciate your feedback.. Thank you for choosing to stay with us.

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a unique hidden gem! The staff and service outstanding. The perfect place to anchor in Sydney.
Stayed 1 night in May 2024
Response from Ks on May 11, 2024
Dear JimThank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your experience at our property and that you found our staff and service to be outstanding.We always strive to provide a unique and exceptional experience for our guests, and we are pleased to hear that we were able to meet your expectations. It is wonderful to be described as a hidden gem in Sidney, and we are grateful for your kind words.We look forward to welcoming you back to our property in the future and providing you with another exceptional stay. If there is anything specific you would like during your next visit, please do not hesitate to let us know.Thank you once again for choosing to anchor with us in Sidney.Warm regards,The Latch

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful room with a Marina view. We’ve enjoyed our stay at Latch Inn several times now. The breakfast is delicious but it’s the attention to details that sets this property apart. Thank you so much for making my birthday celebration so memorable. I’m looking forward to staying with you again!
Stayed 1 night in May 2024
Response from Karishma on May 8, 2024
Dear ChrisThank you for your kind words and for choosing to celebrate your birthday at Latch Inn. We are delighted to hear that you had a memorable stay with us and enjoyed the beautiful Marina view from your room.We are glad to hear that you found our breakfast delicious and appreciated the attention to detail at our property. It is our pleasure to provide excellent service to our guests and to create unforgettable experiences.We appreciate your feedback and we look forward to welcoming you back for another stay. Please feel free to let us know if there is anything specific you would like us to arrange for your next visit to make it even more special.Thank you once again for choosing Latch Inn for your celebration, and we hope to see you again soon.Best wishes,The Latch Inn

6/10 Okay

Michael

Stayed 2 nights in May 2024
Response from KS on May 7, 2024
Michael, Thank you very much for your review.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, historic and unique. Host was gracious!
Stayed 1 night in Apr 2024
Response from Ks on Apr 23, 2024
Thank you for the positive review.We look forward to welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing us for your stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all her expectations. The breakfast succeeded them highly recommend.
Stayed 1 night in Apr 2024
Response from Karishma on Apr 15, 2024
Thank you for your positive feedback regarding the breakfast service. We are pleased to hear that we were able to meet and even exceed your expectations. We strive to provide exceptional service to all our guests. We look forward to welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing us for your stay.

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice two day stay. Only issue was the refrigerator was unplugged which I did not realize till the second day. Breakfast were really delicious and used fresh local ingredients.
Stayed 2 nights in Apr 2024
Response from Karishma on Apr 15, 2024
Thank you for your feedback and for choosing to stay with us. We apologize for the inconvenience of the unplugged refrigerator. We will certainly make sure to double check all appliances in the room prior to guest arrivals to prevent this issue in the future. We are glad to hear that you enjoyed the delicious breakfasts made with fresh local ingredients. We hope to welcome you back for another stay soon. Thank you again for sharing your experience with us.Warm regardsThe Latch Inn

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a quiet area close to Ferries. On the water, but not great view. Late checkin got screwed up as I was not sent info - but that got fixed and rest of stay was great!
Stayed 1 night in Apr 2024
Response from Ks on Apr 15, 2024
Dear DavidI apologize for the inconvenience you experienced with your late check-in due to missing information. I am glad to hear that it was rectified promptly and that the rest of your stay went well. In the future, we will ensure that all necessary information is sent in a timely manner to prevent any further issues. Thank you for bringing this to our attention.Kind Regards,The Latch Inn

10/10 Excellent

Manisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally never ppst reviews. My experience was excellent. The hospitality is absolutely amazing. Highly recommend. The owner of the property is very humble and made my experience great.
Stayed 1 night in Apr 2024
Response from KS on Apr 13, 2024
Thank you for the wonderful review. We look forward to your next stay at the establishment.Thank youThe Latch Inn

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant visit with helpful staff. Got a complimentary room upgrade. Really enjoyed The Meraloma room with its private deck and view of the harbor.
Stayed 1 night in Mar 2024
Response from Owner on Apr 1, 2024
Thank you William for the wonderful review and we hope to serve you again!

10/10 Excellent

Shannon

Stayed 2 nights in Mar 2024
Response from Karishma on Apr 15, 2024
Thank you for the positive review.We look forward to welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing us for your stay.

8/10 Good

Dawn

Traveled with partner
Liked: Staff & service, property conditions & facilities
The Latch Inn has an old world charm, run by a wonderful staff who provide such thoughtful touches. The happy hour in their comfortable lounge with fresh baked chocolate chip cookies brought up afterwards is so nice. The Governor’s suite was spacious and the bed very comfortable. The breakfast is outstanding. Totally recommend if you want a little luxury, peaceful surroundings and great food.
Stayed 2 nights in Mar 2024
Response from Rohit on Mar 26, 2024
Thank you for the amazing review Dawn. We look forward to serve you again!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RA on Mar 26, 2024
Thank you Jill for the wonderful review and we hope to serve you again!

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Wonderful choices for breakfast. Beautifully prepared and served.
Stayed 1 night in Mar 2024
Response from RA on Mar 5, 2024
Thank you Jeffrey for the wonderful review! We are delighted and look forward to serve you soon!!

8/10 Good

Rod

Traveled with partner
Staff knowledgeable and helpful. Sitting area with drink/snack availability a nice feature. Breakfast menu good and service good. Washroom modernization well done.
Stayed 1 night in Feb 2024
Response from Rohit on Feb 26, 2024
Thank you for the review Rod. We look forward to see you again!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rohit on Feb 21, 2024
Thank you for an excellent review Paul! We are glad that you had an amazing stay with us. We look forward to your next stay with us.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rohit on Feb 21, 2024
Hello Nancy! Thank you so much for taking the time to leave us a 5-star rating – it's much appreciated!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The location was close and convenient to a Robbie Burns /birthday party we were attending at the North Saanich Yacht Club.
Stayed 1 night in Jan 2024
Response from Michael D. - Co-Owner on Jan 28, 2024
Dear Matthew,We are soo happy you enjoyed your stay.

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
What a fabulous little gem. Davis was such a great host. The breakfast was amazing.
Stayed 1 night in Jan 2024
Response from Michael D. - Co-Owner on Jan 28, 2024
Dear Angie,We are so happy you enjoyed your visit.

10/10 Excellent

Glen

Traveled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Michael D. - Co-Owner on Jan 28, 2024
Dear Glen,Thank you very much for your 5 out of 5 review!

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael D. - Co-Owner on Jan 28, 2024
Dear JOEL,5 out of 5 - that's fantastic! Thank you.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful at every step
Stayed 1 night in Jan 2024
Response from Michael D. - Co-Owner on Jan 28, 2024
Dear Olga,Thank you very much for your review and for staying with us.

10/10 Excellent

vicki

Stayed 1 night in Jan 2024
Response from Michael D. - Co-Owner on Jan 28, 2024
Dear vicki,Wow! 10 out of 10 - that's awesome! Thank you very much.

10/10 Excellent

Julia

Stayed 2 nights in Jan 2024
Response from Michael D. - Co-Owner on Jan 28, 2024
Dear Julia,Thank you for your 10 out of 10 review.

10/10 Excellent

Barbara

Stayed 1 night in Dec 2023
Response from Michael D. Co-Owner on Jan 7, 2024
Dear Barbara,Thank you for your 10 out of 10 review. We are thrilled you enjoyed your stay at The Latch Inn.

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Michael D. Co-Owner on Dec 28, 2023
Dear Suzanne,Thank you for your 5 out of 5 review.

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Michael D. Co-Owner on Dec 28, 2023
Dear Suzanne,Thank you for your 5 out of 5 review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael D. Co-Owner on Dec 28, 2023
Dear Lisa,Thank you for your 5 out of 5 review.

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael D. - Co-Owner on Dec 15, 2023
Denise, Thank you very much for your review.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return again!
This was the 3rd time I have stayed at the Latch Inn. I took my daughter there this time before her flight back to Whitehorse. I wanted to share with her the wonderful experience of staying there from the cozy comfortable rooms, the beautifully decorated lounge and the delicious breakfast.
Stayed 1 night in Dec 2023
Response from Michael D. Co-Owner on Dec 9, 2023
Dear Barbara,It was a pleasure seeing you again and meeting your daughter. Thank you very much for staying with us. We will look forward to your next visit.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic property has been sensitively restored to maintain its old world charm while providing comfortable and gracious accommodation
Stayed 1 night in Nov 2023
Response from Michael D. - Co-Owner on Nov 30, 2023
Dear David, Thank you for your wonderful review. We are happy you enjoyed your visit to The Latch Inn.

10/10 Excellent

F.

Stayed 2 nights in Nov 2023
Response from Michael D. - Co-Owner on Nov 16, 2023
Dear F.Thank you for you 10 out of 10 review. We are very happy you enjoyed your stay.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Boutique B&B.
This charming boutique B&B is fabulous. We have returned several times. It is peaceful, warm and inviting. The owner’s Michael & David are friendly and they serve the “best breakfast” ever! Close to the town of Sidney for unique shops and we love walking around the marina next door. A 100 year old building with character that wraps itself around you like a cozy blanket. Fireplaces for the winter months and a gorgeous patio to enjoy the summer time. We love this place!
Stayed 2 nights in Nov 2023
Response from Michael D. Co-Owner on Nov 4, 2023
Dear Patricia, Thank you very much for your wonderful review. It’s always a pleasure having you as guests and we will look forward to your next visit. See you again soon.

10/10 Excellent

Irma Andrea

Stayed 1 night in Oct 2023
Response from Michael D. - Co-Owner on Oct 29, 2023
Dear Irma Andrea, Thank you for your 10 out of 10 review. Very happy you enjoyed your visit to The Latch Inn.

10/10 Excellent

Marianne

Stayed 3 nights in Oct 2023
Response from Michael D. - Co-Owner on Oct 27, 2023
Dear Marianne, Thank you very much for your 10 out of 10 review. We are very happy you enjoyed your visit to The Latch Inn.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2023
Response from Michael D. - Co-Owner on Oct 6, 2023
Dear Ryan, Thank you for your review - very grateful.

10/10 Excellent

Nafiseh

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and welcoming, very amazing location, highly recommend it to anyone wanting experience different places
Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 26, 2023
Dear Nafiseh, Thank you for your awesome review! Thank you for staying with us.

10/10 Excellent

Sylvie

Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 26, 2023
Dear Sylivie, Thank you very much for your 10 out of 10 review. We are happy you enjoyed your stay at The Latch Inn.

10/10 Excellent

Steven

Stayed 4 nights in Sep 2023
Response from Michael D. - Co-Owner on Sep 24, 2023
Dear Steven, Thank you very much for you 10 out of 10. We are happy you enjoyed your stay at The Latch Inn.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 24, 2023
Dear Glenn, Wow! 10 out of 10 - That's awesome. Thank you very much for staying with us.

10/10 Excellent

Tara, Amarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Michael the co owner and host is amazing gracious. Exceeded all my expectations.
Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 23, 2023
Dear Tara, Thank you very much for your wonderful review. It was a pleasure meeting you and we hope you visit again. Michael

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fabulous stay and felt very welcomed! Breakfast was fabulous , the ambiance outstanding and a beautiful area to be in.The only issue we had was that the room was chilly and we could not adjust the heat.
Stayed 3 nights in Sep 2023
Response from Michael D. - Co-Owner on Sep 21, 2023
Dear Monica, Thank you very much for your review. We are happy you enjoyed your visit to The Latch. We apologize that you felt chilly and wish you had mentioned something while you were here. There is an electric fireplace in the lower portion of the TV cabinet. We appreciate your feedback and will be sure to point out the fireplace to other guests. We hope to see you again.

10/10 Excellent

David

Liked: Property conditions & facilities
Beautiful historic property beside Marina. Fantastic service focus from owner Highly recommended
Stayed 2 nights in Sep 2023
Response from Michael D. - Co-Owner on Sep 21, 2023
Dear David, Thank you for you 5 out 5 review. We are thrilled you enjoyed your stay at The latch Inn.

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is adorable. Felt like I was on a 1920’s movie set….tho the property is thoroughly updated & functional. Michael is the consummate host. This property is a treat.
Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 17, 2023
Dear Sonja, Thank you very much for your wonderful review! It was a pleasure having you as a guest. See you in the movies! :)

10/10 Excellent

Thomas A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away near the marina north of downtown Sidney you'll find a jewel of a guest inn. Owner Michael is the host and shines making sure guests have nice rooms, convenient access, wonderful breakfasts and afternoon social hours. He even provides room service of light meals early evenings. Want a quiet retreat? Stay here!
Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 9, 2023
Dear Thomas A, Thank you very much for taking the time to share your experience at The Latch Inn. It was an absolute pleasure having you as guests and we hope to see you again.

10/10 Excellent

Andrea

Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 26, 2023
Dear Andrea, Thank you very much for your review. We are happy you enjoyed your stay at The Latch Inn.

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Comfortable mattress. Great hosts
Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 5, 2023
Dear MARK, Thank you for your excellent review! Greatly appreciated.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Michael D. - Co-Owner on Sep 9, 2023
Dear Don, Thank you very much for you 5 out of 5 review. We are thrilled!

10/10 Excellent

kenneth, New Westminster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with huge rooms. Breakfast is delicious and amazing!
Stayed 2 nights in Aug 2023
Response from Michael D. - Co-Owner on Aug 28, 2023
Dear kenneth, Thank you for your 5 out of 5 review! So happy you enjoyed your visit to The Latch Inn. We hope to see you again.