Skip to main content

Raffles Grand Hotel d'Angkor

5.0 star property
Travelers find the perfect balance at this tranquil oasis where cycling adventures through ancient temples complement spa relaxation and garden dining

Choose dates to view prices

Raffles Grand Hotel d'Angkor, near the famous temple complex, is an eco-certified luxury retreat. Guests enjoy a poolside bar, yoga classes, and aromatherapy treatments at the spa. The property features on-site shopping and two restaurants with garden views.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩342,246
₩416,640 total
includes taxes & fees
Apr 18 - Apr 19

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Colonial Suite King

Colonial Suite King | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Colonial Suite King

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Colonial Suite Twin

Colonial Suite Twin | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Colonial Suite Twin

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Landmark Room King

Landmark Room King | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Landmark Room King

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Room Pool View King

Landmark Room Pool View King | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Landmark Room Pool View King

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Room Pool View Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Landmark Room Pool View Twin

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Landmark Room Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Landmark Room Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Personality Junior Suite King Bed

Personality Junior Suite King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Personality Junior Suite King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Raffles Suite King

Raffles Suite King | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Raffles Suite King

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for State Room King Bed

State Room King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

State Room King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for State Room Pool View King

State Room Pool View King | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

State Room Pool View King

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for State Room Pool View Twin

State Room Pool View Twin | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

State Room Pool View Twin

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for State Room Twin Beds

State Room Twin Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

State Room Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Villa, 2 Bedrooms

Royal Villa, 2 Bedrooms | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Royal Villa, 2 Bedrooms

  • 318 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Landmark)

Suite, 1 King Bed (Landmark) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed (Landmark)

  • Garden view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad

Shinta Mani Angkor

Downtown Siem Reap
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 455 reviews
The price is ₩197,502
₩243,778 total
includes taxes & fees
Apr 22 - Apr 23
Shinta Mani Angkor
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Siem Reap, Raffles Grand Hotel d'Angkor is in the historical district and near the airport. Angkor Wat and Charles de Gaulle Road are local landmarks, and some of the area's attractions include Khmer Ceramics & Fine Arts Centre and Angkor Botanical Garden. Traveling with kids? Consider Angkor Eye and Angkor Green Gardens Park. Enjoy the great outdoors with ecotours, horse riding, and hiking/biking trails, or hop on a moped rental nearby and explore all the area has to offer. Visit our Siem Reap travel guide
View more Resorts in Siem Reap
Map
1 Vithei Charles de Gaulle, Khum Svay, Dang Kumm, Siem Reap

What's nearby

  • Charles de Gaulle Road
    Charles de Gaulle Road
    1 min walk - 0.0 km
  • Royal Garden
    Royal Garden
    1 min walk - 0.1 km
  • M0JBB4 Angkor National Museum, Wat Damnak, Siem Reap, Cambodia
    Angkor National Museum
    3 min walk - 0.3 km
  • Old Market Area
    Old Market Area
    14 min walk - 1.2 km
  • Siem Reap Royal Residence
    3 min walk - 0.3 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    57 min drive

Restaurants

  • River Square 24
    5 min walk
  • Le Bistrot
    3 min walk
  • បាយមាន់ វត្តពោធិលង្កា
    5 min walk
  • FCC Angkor
    6 min walk
  • The Mansion
    6 min walk

About this property

Raffles Grand Hotel d'Angkor

Luxury family-friendly resort near Pub Street
A poolside bar, a terrace, and shopping on site are just a few of the amenities provided at Raffles Grand Hotel d'Angkor. Active travelers can enjoy cycling at this resort. Treat yourself to a massage, a body scrub, or a body treatment at Raffles spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and garden views. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and 2 bars.
Other perks at this resort include:
  • 2 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • An outdoor tennis court, express check-out, and express check-in
  • Guest reviews speak highly of the helpful staff
Room features
All 119 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Highchairs, children's slippers, and childcare services
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with cable channels
  • Refrigerators, electric kettles, and ceiling fans

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Similar properties

Royal Pool Villa King | Balcony view
Shinta Mani Angkor
Downtown Siem Reap
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 455 reviews
The price is ₩197,502
₩243,778 total
includes taxes & fees
Apr 22 - Apr 23
Shinta Mani Angkor
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 36 for adults and USD 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1,932
  • Cafe D'Angkor
  • Conservatory
  • Elephant Bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1932
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 36 for adults and USD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

d'Angkor
Grand d'Angkor
Raffles Grand d'Angkor
Raffles Grand d'Angkor Siem Reap
Raffles Grand Hotel d'Angkor
Raffles Grand Hotel d'Angkor Siem Reap
Raffles Hotel d'Angkor
Raffles Hotel Grand d'Angkor
Raffles Grand Hotel d Angkor
Raffles Grand Siem Reap
Raffles D'angkor Siem Reap
Raffles Grand Hotel d'Angkor Resort
Raffles Grand Hotel d'Angkor Siem Reap
Raffles Grand Hotel d'Angkor Resort Siem Reap

Frequently asked questions

Does Raffles Grand Hotel d'Angkor have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Raffles Grand Hotel d'Angkor?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Raffles Grand Hotel d'Angkor on Apr 18, 2026 start from ₩342,246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Raffles Grand Hotel d'Angkor pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Raffles Grand Hotel d'Angkor?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Raffles Grand Hotel d'Angkor?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Raffles Grand Hotel d'Angkor located?

This family-friendly Siem Reap resort is located near the airport, within 1 mi (2 km) of Charles de Gaulle Road and Pub Street. Royal Garden and Angkor Market II are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Raffles Grand Hotel d'Angkor Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 262 out of 321 reviews
Rating 8 - Good. 37 out of 321 reviews
Rating 6 - Okay. 14 out of 321 reviews
Rating 4 - Poor. 5 out of 321 reviews
Rating 2 - Terrible. 3 out of 321 reviews

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Elegant and calm with exceptional staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eileen

Everything was spotless, staff helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

D T

Liked: Cleanliness, staff & service, amenities
Wonderful property with an amazing pool. Room was just an average size but we found it perfect. Staff very helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to room was excellent and could not be faulted.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and excellent service! Very helpful, friendly and efficient staff. Delicious food at both restaurants. The pool is lovely. Many amenities.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a remarkable hotel with awesome amenities and a very attentive staff. I am already dreaming of being able to visit again.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Josef

Liked: Cleanliness, amenities, property conditions & facilities
The romes is a pretty small, the stuff is extra ordinary, they help you in every way they can, and very personal with all the dishes you have. At breakfast we still have an egg Benedict where the sauce hollandaise is made fresh, I think that’s one of the last hotels where this is happening, delicious
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, good value
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

karona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, exceptional quality, and great food. I will bring my family here when we return next year
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mizuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's service, food and commitment to the environment is remarkable. A great place to relax with family members.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Brajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean property with outstanding staff.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old style colonial Grand Hotel, good food, great bar, pool, Spa, and the concierge services were excellent. Highly recommended.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Erez

Liked: Staff & service, amenities, property conditions & facilities
Great old world charm center location to walk and explore . Stuff is welcoming and attentive
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with very friendly and professional staff! Food is to die for. Truly a place to return to
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Humphrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class stylish clean accommodation in a traditional style . Great spa. Fabulous pool. Terrific dining. The nicest staff.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rhianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Raffles for our honeymoon and couldn’t have been happier. The staff were friendly and helpful, and the facilities were immaculately kept. The Raffles Grand Angkor was comfortable, luxurious and relaxing.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb and the pool is epic. Definitely recommend dining on the terrace one evening. The rooms and hotel are old school in design but the pool is beautiful and the staff are amazing. Definitely the best hotel in Siem Reap and well worth it - you’ll want to come back to somewhere like this after all your exploring. NB. bring bug spray!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raffles Siem Reap is simply one of a kind, as close as you can get to experiencing what it was like to be on a grand tour of Southeast Asia 100 years ago.. luxury in every detail, yet as relaxed and inviting as your own home.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , close to restaurants and Royal palace. Staff are very attentive and personable. They have a very talented piano player at the restaurant during afternoon tea. The only downside is that the spa needs some updating otherwise the rest of the facility are world class.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel and staff. Ready to meet all of your needs and make you feel at home. Luxury, class, kindness, cleanliness and highest level of service. I had the best message ever at the amazing spa. The room was comfortable and had everything (and more!) that I could need. Food was top rate and everyone was friendly and eager to make sure I had what I needed. First class!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Noriaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once I stepped into the hotel, I immediately felt being back to my home. This hotel provides that kind of warm greeting, comfortable staying with kind staff. The combination of good old time (1930-40’s era) and the latest service was good enough for me as a classic hotel lover! All of staff remember my name & face, so every time I need some help (especially for my child care), they offer a kind help at right place at right time. That was so fascinating and remarkable hospitality. By all those good services, I definitely come back again for staying this very hotel.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was like a dream. I loved every second of my stay here. It was extreme luxury with a yesteryear feel to it. The staff were amazing. So happy, kind, friendly and always happy to chat and help in any way they could. The room was one of the best rooms I have ever had in a hotel. It really was like sleeping on a cloud in the massive bed. I felt like a king! I genuinely had a tear in my eye when I left! I’ve never experienced this type of luxury at such a low price.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I’ve ever stayed at

Even though I was told it’s just been renovated Grand hotel d’Angkor still has all the trapping of a 1930’s historic hotel such as the original wooden lift which really makes you fell like you’ve been transported back in time. The staff were also excellent and really made you feel like family. Although it’s expensive is still think the hotel offers unbelievable value for money for the quality you are getting for the price (£1000 a night hotels in London are not as good as this place). The one thing I would is the breakfast could be a bit better, the bread and sausages were not up to the high standards of everything else at the hotel.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maybe my new favorite hotel

I had a very short time for a trip to Siem Reap after a business trip to Vietnam and was looking for a hotel that would feel safe for a solo traveler, convenient for a quick trip and feel like a vacation. Raffles did not disappoint. The service was amazing, the hotel is beautiful, the food is delicious and the shops are hard to resist. Even on an extremely hot day, I enjoyed a few hours at the pool between tours. I only wish I had been able to stay longer. I think this may be my new favorite hotel anywhere. It’s luxurious with all of the modern conveniences while also highlighting the culture and artisans of Cambodia.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Ranjit

Liked: Cleanliness
Disliked: Staff & service
The rooms were well appointed and a good size but the bathrooms were very small for a luxury hotel . Secondly the mixers did not work so it was a struggle to get warm water !!! The team could not fix this . We took two rooms in the old wing and they both had this problem . Staff was kind but could not grasp that there was major Techinal issue with either the cold water or the hot water pressure which in turn affected the mixer form operating normally . Also pressure in the shower was poor . They need to have a Hydroneumatic system to get the full effect in the old wing . The food and beverage was superb . Lovely atmosphere and the food and beverage staff was good . Prices are high but the quality was very good . Airport transfers are exhobriant. A one way surprise transfer was 150 dollars when the room rate we paid was 260 dollars per night . I mean in comparison to the room rate this was excessive . On the return we got a grab taxi for 60 dollars . So don’t book airport transfers through the hotel .
Stayed 3 nights in Jun 2024