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햄프턴 인 시에라비스타 여행 후기

2.5 out of 5
햄프턴 인 시에라비스타
4100 Snyder Blvd, Sierra Vista, AZ

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 432개 이용 후기 중 239개" "
평점 8 - 좋아요. 432개 이용 후기 중 114개" "
평점 6 - 괜찮아요. 432개 이용 후기 중 44개" "
평점 4 - 별로예요. 432개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 432개 이용 후기 중 18개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Kristen

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Generally a decent hotel. Rooms need updated. Bathroom looked dirty. Carpet looked very dirty in areas. Elevator sounded like it could potentially break and the floor in it was as if it had never been cleaned before. The lobby is very nice along with the staff that we encountered. The complimentary breakfast was great, clean and very friendly staff offering extras that weren’t out.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Johnna

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
We were traveling with all of our kids aged 2-12, and when I looked at the room we thought a single room would be sufficient. It wasn't. These rooms were smaller than the other rooms we stayed in on our travels. Also, the floor we stayed on had a smell to the carpet and our floors weren't vacuumed when it was cleaned (we know because the youngest dropped crumbs while eating the night before). The staff was great and always friendly and helpful. But the facilities were lack luster compared to the other hotels we stayed in before.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A 9/10. Especially enjoyed the breakfast buffet - it was exactly what we needed to set us out visiting and exploring. Thank you for the comfort and ease during our stay! The little frige, hair dryer, plenty of bath towels, bodywash, full bottle of shampoo and conditioner – and thank you for the toothpaste that I had forgotten! Didnt have time to try the indoor pool but others were in there having some exercise. The weight room was enticing but we came back each night already tired, but will give it a go next round. Will stay here again when we come back to Sierra Vista Arizona
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very nice and clean, staff were friendly. Food area was very clean and food was good.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

suzanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Five star hotel at a moderate price
Outstanding stay! This moderately priced hotel delivers five star service and amenities. The staff was polite and efficient. Rooms were clean and appointed with extras to make the stay comfortable. Two desks in the spacious room, extra toiletries, plenty of plush towels, clean linens, and comfortable beds. The indoor pool and hot tub were welcome after a day exploring Bisbee in the snow! The included breakfast was the best we have had..biscuits, omelettes, fresh fruit, huge assortment of choices, and good coffee!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

ELIZABETH V

연인과의 여행
Clean property with courteous staff.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Linda J

가족 여행
Bathroom was not particularly clean😬
2024년 1월에 1박 숙박함

8/10 - 좋아요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Michael

2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Maria

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Susana 님, El Paso

좋아요: 청결 상태, 직원 및 서비스
The room thermostat was not working properly and the tub was clogged but otherwise clean room. There were not many clients on the day we were there, so I was surprised that they ran out of bacon quickly and the lady was not allowed to put out more bacon. Weird!
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hampton Inn Sierra Vista was a good but not great. The rooms and facilities were very clean and the staff was supportive and professional. I have to deduct points on the bed, shower and breakfast. The bed and pillows were very uncomfortable and my shower leaked into the room below preventing me from showering for the morning. And the breakfast was just short of average with their coffee being the worst. I’ll probably come back as they are located close to relatives.
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous! Never worry about anything when we’re staying at a Hampton. Always consistently clean and comfortable.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. Staff friendly. I got there right when chocolate chip cookies were set out.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
It was nice , quiet place to stay on our way to California from Texas. Breakfast ??? they had bagels, omelets, you can make your own waffles other stuff like cereals, toast, orange juice and coffee. Free parking near stores and places to eat.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, professional staff. Loved the continental breakfast.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Angie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice!
Very clean room. Very courtesy and felt welcome
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shelley

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great. Check-in was easy. Breakfast was extensive and complete. The rooms were clean and decent size, and the beds were comfortable. The morning take-away "Happy Bag" was a nice touch (a complementary sack snack with a bottle of water, a Nutrigrain bar, and an apple). We would stay again.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Thank you for taking time to share your experience at the Hampton! We really appreciate that you took time to write a review and I am pleased that you enjoyed the visit - travel safely!

10/10 - 훌륭해요

Peri Ferris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Thank you for the “10” rating and for taking time to share your opinion on the Sierra Vista Hampton. I hope you really enjoyed your visit to the area and can come back soon!

10/10 - 훌륭해요

KATHRYN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charging station at hotel. Staff very very helpful and friendly
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Thank you for staying with us at the Sierra Vista Hampton and I know my team will be happy to hear that it was enjoyable. We appreciate that you took time to share your experience with us and I do hope you can visit us again.

6/10 - 괜찮아요

Chris

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello and thank you for the 3-star review. I hope that you enjoyed your visit and please let us know if there is anything we could have done to make your stay better. Travel safely and please come see us again!

8/10 - 좋아요

Penny

좋아요: 직원 및 서비스
Really excellent staff and service. Agree with other reviews, hotel physical plant needs an update--not everything seemed very clean, but that might just be wear.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello from Sierra Vista! Thanks for staying with us out at the Hampton while you visited the area. I am pleased to hear that you liked the hotel and found the staff friendly. I really appreciate the feedback and hope that we see you again out here.

10/10 - 훌륭해요

Anastacia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AAA Stay
Nice hotel, clean, safe area, 20 minute drive to Tombstone. Family friendly, indoor pool which was nice as it stormed one of the nights we were there. Free breakfast which is good for families, our kids enjoyed the make your own waffle station. Staff was super friendly, really sweet.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Thank for staying at the Hampton and for offering us such kind words about our team and the property. I will pass along your comments to all of our dedicated team members and I know that they will ask me to send back a sincere “Thank you!” I do hope that we see you again soon in Sierra Vista!

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay! Bathroom wasn't all that great, but not too bad. Staff was excellent for when we needed anything and the breakfast was great!
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Thank you very much for the 4-star review! I hope that you enjoyed every part of your Southwest visit and that we see you again soon in Sierra Vista!

4/10 - 별로예요

Marco

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The smallest Hampton inn we have ever stayed. Old hotel not so clean The receptionist was very nice. Breakfast till 0900 and at 0900 the lady shut it down. Pls see pictures
Toilet not clean, maybe use some chloride products available on the market
Same here calc stains p
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Thank you for staying at the Sierra Vista Hampton and for writing a review! I do appreciate your feedback and will ensure that it is passed along to our property team. I hope that we see you again soon in Sierra Vista!

10/10 - 훌륭해요

Giselle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Manager 님, 2023년 4월 12일
Thank you for the “10” rating and for taking time to share your opinion on the Sierra Vista Hampton. I hope you really enjoyed your visit to the area and can come back soon!

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 15일
Thank you! We really appreciate the 5-star review and I am sure it will be helpful to other travelers. Please come back and see us soon!

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The friendliest Hampton Inn staff ever! They went above and beyond to make our stay enjoyable!
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 13일
Hello from Sierra Vista! Thanks for staying with us out at the Hampton while you visited the area. I am pleased to hear that you liked the hotel and found the staff friendly. I really appreciate the feedback and hope that we see you again out here.

10/10 - 훌륭해요

Jorge

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great, check in was fast and simple, the cleanliness of the hotel was very good, rooms were clean and quiet and very good location.
2023년 2월에 2박 숙박함
답변 제공: Manager 님, 2023년 2월 27일
Greetings from Sierra Vista! I truly appreciate that you took time to share your positive thoughts about your stay! We really value guest feedback and I know my team will be happy to know you enjoyed the place. I hope we see you again in Sierra Vista - Travel safely!

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 22일
Thank you for the “10” rating and for taking time to share your opinion on the Sierra Vista Hampton. I hope you really enjoyed your visit to the area and can come back soon!

10/10 - 훌륭해요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to wait for the office people to get done talking before we were checked in.
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 6일
Thank you so much for taking time to share your experience and I do apologize that you encountered an issue. I will pass along your concerns to our property team and they will get to work on a resolution!

2/10 - 너무 별로예요

Ernesto

답변 제공: Manager 님, 2023년 11월 11일
Thank you for the feedback on your stay in Sierra Vista. Please feel free to call the property and tell us what we could have done better as we are always looking for feedback. Travel Safely!

10/10 - 훌륭해요

larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
be back
2022년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 1월 6일
Thank you for the “10” rating and for taking time to share your opinion on the Sierra Vista Hampton. I hope you really enjoyed your visit to the area and can come back soon!

10/10 - 훌륭해요

Rana

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it had indoor pool and hot tub also hot breakfast
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 6일
Thank you very much for the 5 Star review! We do appreciate it and hope that every part of your visit to Sierra Vista was memorable!

10/10 - 훌륭해요

Ty

답변 제공: Manager 님, 2023년 11월 11일
Thank you very much for the 5 Star review! We do appreciate it and hope that every part of your visit to Sierra Vista was memorable!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 객실의 편안함
Front desk Andy was a nightmare!
Andy the front desk was absolutely rude over the phone and hung up 5 times on me. Worst customer service ever. Hilton should have Hampton hire better next time.
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 1일
Hello from Sierra Vista and thank you for sharing your thoughts on your recent stay with us. I do apologize for the issues that you encountered and I will be passing along your concerns to our property team. I know they will be disappointed that you had any problems at the Hampton and they will be working on improving so that those issues are resolved. We do appreciate your feedback.

4/10 - 별로예요

Ronald

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bathroom needs serious upgrading; pool and spa out
2022년 11월에 2박 숙박함
답변 제공: Manager 님, 2022년 11월 21일
Thank you so much for taking time to share your experience and I do apologize that you encountered an issue. I will pass along your concerns to our property team and they will get to work on a resolution!

4/10 - 별로예요

Ronald

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Motorcycle ride with friends
I reserved 4 rooms through hotels.com but only used three. I attempted to cancel the 4th room 5 days before arriving and again upon arrival. There was no accommodation for cancellation at the front desk - we followed up with a lengthy email to John (the manager) and haven't heard a response yet. Very disappointing stay with no spa or pool to use. It won't happen again because we won't use Hampton again.
2022년 11월에 2박 숙박함
답변 제공: Manager 님, 2022년 11월 17일
Hello from Sierra Vista and thank you for sharing your thoughts on your recent stay with us. I do apologize for the issues that you encountered and I will be passing along your concerns to our property team. I know they will be disappointed that you had any problems at the Hampton and they will be working on improving so that those issues are resolved. We do appreciate your feedback.

6/10 - 괜찮아요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property matched what was advertised.
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 14일
Thank you for staying with us in Sierra Vista and taking the time to share your experience. We greatly value your feedback and I will pass it along to our property team. I hope that we see you again soon - travel safely!

8/10 - 좋아요

Monica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 29일
Thank you for providing us and other travelers with feedback about your stay at the Sierra Vista Hampton. We appreciate the “8” rating and hope that you come back this way soon!

10/10 - 훌륭해요

Claudia

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really like the breakfast options and the friendly people who were helping during breakfast.
2022년 9월에 2박 숙박함
답변 제공: Manager 님, 2022년 9월 16일
I greatly appreciate that you took time to share your experience at the Hampton. I will pass along your kind words to our property team and I know they will ask me to send back a “Thank you and please come see us again soon!” Travel safely!

8/10 - 좋아요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Marvelous Customer Service
We needed a jacuzzi bad, so we finally found an indoor pool with spa in Sierra Vista at the Hampton Inn. Checkout time was noon and we got there shortly afterwards and Ashley at the front desk was gracious enough to put a rush order on our room. We were able to watch the NASCAR Pocono Race in the lobby while we waited. Once the room was ready we got our suits on and had a few hours of just us and a well jetted, warm spa and a refreshing pool. The room was just okay, had a few conveniences we enjoyed like a walk-in shower but the doors were old and falling apart. The bed was soft, springy, very uncomfortable and the top cover was grey and dingy. The chairs were uncomfortable but there were two ottomans to elevate our legs but the room was cramped.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 27일
Thank you for staying at the Hampton and for taking time to write a review for us! I know my team will be excited to hear that you had such a pleasant stay and will want me to pass along an invitation to return and see us soon - travel safely!

10/10 - 훌륭해요

Abdiel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great; service was good...indoor pool was orgianized
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 15일
Thank you very much for the 5 Star review! We do appreciate it and hope that every part of your visit to Sierra Vista was memorable!

10/10 - 훌륭해요

Danette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great and it was a few minutes away from Tombstone.
2022년 7월에 2박 숙박함
답변 제공: Manager 님, 2022년 7월 15일
Thank you so much for the 5 Star review! I know out team will be pleased to know that you had an enjoyable stay!

10/10 - 훌륭해요

Phillip

2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 7일
Thank you for the “10” rating and for taking time to share your opinion on the Sierra Vista Hampton. I hope you really enjoyed your visit to the area and can come back soon!