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"I didn't receive check-in information until i was leaving home for the airport, not helpful. The complex does not have a swimming pool, though hotels-com says it does. There is a small area to sit next to a large heated spa pool, but my fob never worked on the door to the area, despite numerous complaints. I was allocated an apartment on the ground floor with windows on one side only, looking over a walk way straight at another block or apartments. No direct sunlight, so the apartment was dingy...

"Worst travel experience of the last 5 years for me. I will never stay here again. They double booked my the unit I had been assigned and by the time I had arrived, it was the late evening and I had to spend over 4 hours on the phone with two companies’ resepctive support lines, a total of some 7 support agents, after numerous escalations and the same circular conversation that did not resolve anything. Worst decision I made this trip. I will not make that decision ever again and will avoid at...

"Literally one of the worst places I have ever stayed. I do not recommend this location at all. There is no one on site to assist if an issue arises and when trying to contact the staff when I encountered issues I either did not receive a response at all or when I did on a few occasions it was incredibly delayed. When I arrived at the location in the evening I found that there was discarded broken furniture and a broken scooter on the lawn in the front of the building. The building was worn down...