가스트로 펍, 수영장 전망, 매일 오픈

두짓타니 라구나 싱가포르 여행 후기

4.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 346개 이용 후기 중 208개" "
평점 8 - 좋아요. 346개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 346개 이용 후기 중 35개" "
평점 4 - 별로예요. 346개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 346개 이용 후기 중 8개" "

9.4/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

SEONGHO

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2023년 10월 18일
Dear Seongho,Thank you for providing us with an excellent rating of Dusit Thani Laguna Singapore and acknowledging its beauty. If you have any specific feedback or requests, please feel free to share, as we are committed to ensuring your stay is exceptional.Graciously yours,Dusit Thani Laguna Singapore

10/10 - 훌륭해요

Rangmi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2023년 10월 10일
Dear Rangmi, Thank you for providing us with an excellent rating of Dusit Thani Laguna Singapore and acknowledging its beauty. If you have any specific feedback or requests, please feel free to share, as we are committed to ensuring your stay is exceptional.Graciously yours,Dusit Thani Laguna Singapore

4/10 - 별로예요

SUNMIN

2023년 8월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2023년 8월 18일
Dear Sunmin, Thank you for taking the time to share your feedback with us. We sincerely apologize for any shortcomings you encountered during your recent stay with us, and we appreciate your honesty in rating your experience.We are committed to providing our guests with a comfortable and enjoyable stay, and we deeply regret that we fell short of your expectations on this occasion. Guest satisfaction is of utmost importance to us, and and we hope to have the chance to welcome you back and make your next stay truly exceptional.Graciously yours, Dusit Thani Laguna Singapore

10/10 - 훌륭해요

Changsull

2023년 5월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2023년 6월 1일
Dear Khun Changsull, Thank you for staying with us and for providing us with a perfect rating. We look forward to welcoming you again for another memorable experience soon. Graciously yours.

10/10 - 훌륭해요

Jin su

2023년 5월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2023년 5월 25일
Dear Khun Jin su, Thank you for staying with us and for providing us with a perfect rating. We look forward to being of your service on your next visit. Graciously yours.

8/10 - 좋아요

Sooyang

2022년 12월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2022년 12월 19일
Dear Sooyang, Thank you for staying with us and for providing us with excellent rating. We hope to welcome you again with a perfect experience in the next round.

10/10 - 훌륭해요

H.S.C.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 너무 깔끔하고 친절하시고 너무 좋았습니다ㅠㅠ
2022년 11월에 5박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2022년 12월 6일
Dear H.S.C., Thank you for staying with us and for providing us with a perfect rating. We look forward to welcome you on your next visit to Singapore. Graciously yours.

6/10 - 괜찮아요

ADI

2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Cheorun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Graciously yours, From us. 님, 2022년 9월 12일
Thank you very much for selecting Dusit Thani Laguna Singapore as the preferred hotel to stay. We strive to deliver an exceptional hospitality experience that reflects Thailand's unique heritage and culture and to provide a standard of excellence for all guests.As imperfect as we are, we strive to provide a perfect experience for our guests. Thank you for your perfect rating. It is an encouragement to all of us.On behalf of all of us, we look forward to the privilege of creating a journey of discovery and memorable moments for you once again on your next visit to Dusit Thani Laguna Singapore.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
check in issue
check-in process was terrible
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

IRMA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived early from long , tired journey, and they let me check in early without charging more, it's really great help since I need space to rest ,relax and preparing for next long trip. I definitely to go back to this hotel if I go to Singapore again
2024년 5월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 5월 17일
Dear Irma,Thank you for your wonderful review. We are delighted to hear that we could accommodate your early check-in request after your long journey, providing you the space to rest, relax, and prepare for your next trip.Your comfort and satisfaction are our top priorities, and we are thrilled to know that you had a positive experience with us. We look forward to welcoming you back to Dusit Thani Singapore on your next visit!Graciously Yours,Dusit Thani Laguna Singapore

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One night only but property was very nice and enjoyed the stay. Only complaint was that reception staff did not explain the breakfast which was included in the booking and subsequently we missed the breakfast cutoff time the following morning. All other staff we very welcoming
2024년 5월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 5월 10일
Dear Scott,We are glad to hear that you enjoyed your stay with us overall and found our property to be very nice! However, we apologize for the oversight regarding the breakfast explanation from our reception colleague, which led to you missing the breakfast cutoff time. We understand the importance of clear communication, and we will address this issue with our team to ensure better service in the future. It is wonderful to hear that you found our other colleague welcoming, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience.Graciously yours,Dusit Thani Laguna Singapore

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 5월 10일
Dear Jay,Thank you so much for taking the time to share your feedback. We are delighted to hear that you had an overall satisfying stay.Once again, thank you for choosing Dusit Thani Laguna Singapore. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Graciously yours,Dusit Thani Laguna Singapore

8/10 - 좋아요

Diana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the pool, which was great for the little ones to play in the shallow area. Great view of the Golf course and also seeing all the different types of planes close up.
2024년 4월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 5월 10일
Dear Diana,We are thrilled to hear that you and your little ones enjoyed our pool, especially the shallow area for playing! It is wonderful that you appreciated the view of the golf course and the close-up sightings of different types of planes. Providing enjoyable experiences for our guests is our top priority, and we are glad we could make your stay memorable. Thank you for your kind words, and we look forward to welcoming you back for more fun-filled moments in the future!Graciously yours,Dusit Thani Laguna Singapore

10/10 - 훌륭해요

??

2024년 4월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 5월 26일
Dear ??,Thank you so much for taking the time to share your feedback. We are delighted to hear that you had an overall satisfying stay.Once again, thank you for choosing Dusit Thani Laguna Singapore. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Graciously yours,Dusit Thani Laguna Singapore

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is gorgeous and staff are so friendly . Buffet was amazing and pools also . If you like golf this is the place for you . Only thing was the construction over the rd but if you’re facing the opposite way to the construction you should be fine . Beautiful place will visit again
2024년 4월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 30일
Dear Vanessa,Thank you for your wonderful review. We are delighted to hear that you found our property gorgeous and our staff friendly. It is great to know that you enjoyed our amazing buffet and pools. For golf enthusiasts, our location is indeed perfect. We apologise for any inconvenience caused by the construction nearby, but we are glad it did not disrupt your overall experience. We look forward to welcoming you back soon.Graciously Yours,

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel close to Changi Airport
2024년 4월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 30일
Dear Richard,Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us at Dusit Thani Laguna Singapore. Our proximity to Changi Airport is indeed convenient for travellers like yourself. Should your travels bring you back to Singapore, we would be honoured to welcome you again and provide you with another memorable experience.Graciously Yours,

10/10 - 훌륭해요

Rajesh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasent and Very much satisfied with the cleanliness of the hotel, the size of the room, the helpfulness of the staff at the front desk and concierge ( Team Kumar, Ramesh and Nanda,all of them during our stay). The services provided are fantastic. It was really amazing experience.
2024년 4월에 4박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 30일
Dear Rajesh,Thank you very much for your delightful review. We are thrilled to hear that you found our hotel pleasant and clean, enjoyed the spacious rooms, and appreciated the helpfulness of our front desk and concierge team, including Kumar, Ramesh, and Nanda. It is wonderful to know that you had a fantastic experience and that our services met your expectations. We hope to welcome you back soon for another amazing stay.Graciously Yours,

6/10 - 괜찮아요

Dissirama

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The surroundinf area is more like a construction zone. Breakfast and amenities were nice but staff at rhe breakfast service were not very friendly. No assistance to find sitting dueinf busy morning for families.
2024년 3월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 30일
Dear Dissirama, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our breakfast and amenities. We apologise for any inconvenience caused by the construction in the surrounding area and the lack of friendliness from our breakfast staff. Your comments will be addressed with our team to ensure a better experience for our guests. If you choose to visit us again, please do not hesitate to let us know if there's anything we can do to enhance your stay.Graciously Yours,

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only overnight stay.
2024년 4월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 30일
Dear Richard,Thank you for sharing your amazing rating. We are delighted to hear that you enjoyed your experience with us. Your satisfaction is our priority, and we are thrilled to have met your expectations. Should you require any assistance or have further feedback, please do not hesitate to contact us. We look forward to welcoming you back for another delightful stay.Graciously Yours,

10/10 - 훌륭해요

Curtis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 15일
Dear Curtis,We deeply appreciate your feedback and regret to learn that your experience fell short of expectations. Your satisfaction is our utmost priority, and we apologise for any shortcomings encountered during your stay. We would appreciate further details to address the specific issues you encountered and ensure they are promptly resolved. Rest assured, we are committed to providing exceptional service and strive for continuous improvement. Thank you for bringing this to our attention, and we hope for the opportunity to better serve you in the future.Graciously Yours,Dusit Thani Laguna Singapore

2/10 - 너무 별로예요

Cristopher

연인과의 여행
별로예요: 직원 및 서비스
I disliked how I needed to extend my stay a night and was quoted one price but when looking upon the final price at checkout i was charged 2 extra nights and an explanation of fees. What fees equal more than the room amount?
2024년 4월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 15일
Dear Christopher,We sincerely apologise for any confusion regarding your extended stay charges. We understand the importance of transparent pricing and regret any inconvenience caused. Please rest assured that we will thoroughly review our billing processes to ensure such discrepancies are avoided in the future. Should you wish to discuss this matter further or require clarification on the charges, please do not hesitate to contact our front desk. We appreciate your feedback and hope to have the opportunity to restore your confidence in our services.Graciously Yours,Dusit Thani Laguna Singapore

10/10 - 훌륭해요

Mitchell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort. Staff are excellent. Beautiful pool. Laguna Golf Resort is next door. Easy access to airport and MRT at the airport.
2024년 3월에 4박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 15일
Dear Mitchell,Thank you for your review. We are delighted to hear that you had a wonderful experience at Dusit Thani Laguna Singapore. Our team takes great pride in providing excellent service, and it is fantastic to know that you found them to be exceptional. We are glad you enjoyed our beautiful pool and the convenience of having Laguna Golf Resort nearby. It is also great to hear that our location near the airport and MRT station met your travel needs seamlessly. We look forward to welcoming you back for another delightful stay.Graciously Yours,

10/10 - 훌륭해요

Eden

2024년 3월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 15일
Dear Eden,Thank you for sharing your amazing rating. We are delighted to hear that you enjoyed your experience with us. Your satisfaction is our priority, and we are thrilled to have met your expectations. Should you require any assistance or have further feedback, please do not hesitate to contact us. We look forward to welcoming you back for another delightful stay.Graciously Yours,

10/10 - 훌륭해요

Ariane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 15일
Dear Ariane,Thank you for sharing your amazing rating. We are delighted to hear that you enjoyed your experience with us. Your satisfaction is our priority, and we are thrilled to have met your expectations. Should you require any assistance or have further feedback, please do not hesitate to contact us. We look forward to welcoming you back for another delightful stay.Best Regards,

10/10 - 훌륭해요

Rommel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vast space of greenery
2024년 3월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 4월 1일
Dear Rommel,Thank you for your delightful review. We are thrilled to hear that you enjoyed our vast greenery. At Dusit Thani Laguna Singapore, we pride ourselves on providing a tranquil oasis amidst the bustling city. Your appreciation of our lush surroundings motivates us to maintain and enhance our green spaces. We look forward to welcoming you back for another serene retreat.Graciously Yours,

6/10 - 괜찮아요

Ingmar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Transport from Airport to Hotel is not easy as Nobody wants to offer such a small Ride and Shuttle is only limited available. On site is a nice golf course and the other site only construction work. Next time we decide City Hotel again.
2024년 3월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 3월 14일
Dear Ingmar,Thank you for sharing your feedback. We apologise for any inconvenience you experienced with transportation arrangements and the limited shuttle service. We appreciate your acknowledgment of our onsite amenities, including the golf course. Please be assured that we are constantly striving to improve our services and facilities. We regret to hear that you may opt for a city hotel in the future but hope to have the opportunity to welcome you back and provide a more satisfactory experience.Graciously Yours,

8/10 - 좋아요

Geoffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel but in a construction area
2024년 2월에 3박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 3월 14일
Dear Geoffrey,Thank you for your review. We appreciate your kind words regarding our hotel. We understand your concern about the surrounding construction and apologise for any inconvenience caused. Rest assured, we are working diligently to minimise disturbances to our guests. We hope this did not detract too much from your overall experience. Your feedback is invaluable to us as we strive to improve. We look forward to welcoming you back to an even more enjoyable stay in the future.Graciously Yours,

10/10 - 훌륭해요

Curtis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow
2024년 3월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 3월 14일
Dear Curtis,Thank you for your wonderful rating. We are thrilled to hear that your experience with us was "Wow" worthy. Delivering exceptional service and creating unforgettable moments for our guests is always our top priority. Your glowing feedback motivates us to continue striving for excellence. We sincerely appreciate your kind words and hope to welcome you back to Dusit Thani Laguna Singapore soon for another incredible stay.Graciously Yours,

10/10 - 훌륭해요

Hong-An

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my second time staying here.
2024년 2월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 23일
Dear Hong-An,Thank you for choosing Dusit Thani Laguna Singapore once again. We are thrilled to hear that you returned for another memorable stay. Your loyalty is greatly appreciated. If there's anything we can do to enhance your experience further, please do not hesitate to let us know. We look forward to welcoming you back for many more enjoyable visits.Graciously Yours,Dusit Thani Laguna Singapore

4/10 - 별로예요

Peter

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very futuristic. Too much wasted space and empty areas. No storage in the bedrooms..The designer should try sleeping in a bedroom, Dining room is a complete jungle, cannot find items on the buffet, breakfast quality very very poor. Eggs precooked and kept warm rather than being made to order
2024년 2월에 3박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 3월 14일
Dear Peter,Thank you for sharing your feedback. We apologise for any inconvenience caused during your stay. Your comments regarding the layout and functionality of our rooms and dining area are duly noted and will be addressed with our design and culinary teams for improvement. We strive to create a comfortable and enjoyable experience for all our guests, and your insights are invaluable in helping us achieve this. We appreciate your patronage and hope to welcome you back for a more satisfying experience in the future.Graciously Yours,

10/10 - 훌륭해요

Lesley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, spacious room and bathroom with everything you could need.
2024년 2월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 23일
Dear Lesley,Thank you for your delightful review. We are thrilled to hear that you found our rooms spacious and well-equipped. Providing a comfortable and enjoyable stay is our utmost priority, and it is wonderful to know we met your expectations. Should your travels bring you back to Singapore, we look forward to welcoming you again for another memorable experience.Graciously Yours,Dusit Thani Laguna Singapore

6/10 - 괜찮아요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We stayed at the Dusit Thani during an overnight stopover. The resort is fairly modern, but large and generic. We found the dining options pathetic, which was frustrating as there was nowhere else close to go. The salmon and burger dishes we ordered were tiny and outrageously expensive. If you are looking for somewhere to stay near the airport go to the Crowne Plaza at the airport. The room rate might be slightly more but you’ll make up for the price difference if you plan on eating.
2024년 1월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 15일
Dear Ryan,Thank you for sharing your experience. We regret to learn that your stay did not meet your expectations. We strive to offer exceptional dining experiences and are disappointed to hear of your dissatisfaction. Your feedback regarding portion sizes and pricing will be carefully reviewed with our culinary team for improvements.While we appreciate your recommendation, we believe each guest's preferences vary. We hope to have the opportunity to better serve you in the future and provide a more memorable experience.Graciously Yours,

10/10 - 훌륭해요

Edmound

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 9일
Dear Edmound,Thank you for the perfect rating. We are happy to note that you enjoyed your stay with us. If you have any specific preferences or suggestions, please feel free to share, as we constantly seek to enhance our guests' experiences.Graciously Yours, Dusit Thani Laguna Singapore

8/10 - 좋아요

Ulrich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gut für einen kurzen Aufenthalt zwischen zwei Flügen, da nahe am Flughafen. Ansonsten eher abgelegen und nicht verkehrsgünstig gelegen. Pool zum entspannen, reichhaltiges Frühstück, zum Golfen
2024년 2월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 6일
Dear Ulrich,Thank you for choosing Dusit Thani Laguna Singapore for your recent stay. We appreciate your positive remarks on our convenient proximity to the airport, relaxing pool facilities, and hearty breakfast offerings. We understand the secluded location may not suit all guests, but we strive to provide a tranquil retreat. Should your travels bring you back to the area, we hope to welcome you for another short and comfortable stay. Your feedback is valuable, and we are committed to enhancing our guests' experiences.Graciously Yours,

6/10 - 괜찮아요

Craig

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For Changi airport transit passengers, golfers or families with young children looking for a weekend by the pool this is a solid option. Not otherwise though.
2024년 2월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear Craig,Thank you for sharing your thoughts. We appreciate your acknowledgment of our appeal to Changi airport transit passengers, golf enthusiasts, and families. While we regret that our offerings may not have fully met your expectations for other guests, we value your feedback as it helps us strive for continuous improvement. We are committed to providing a diverse and enriching experience for all our patrons. Should you choose to revisit, we would be delighted to welcome you and ensure a more fulfilling stay.Graciously Yours,

10/10 - 훌륭해요

Clenard 님, Kingwood

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing in walking distance
2024년 1월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear Clenard,Thank you for taking the time to share your feedback. While we regret any inconvenience regarding the proximity of nearby attractions, we strive to offer a serene retreat at Dusit Thani Laguna Singapore. Our focus is on providing a tranquil environment, complemented by impeccable service. We do hope you enjoyed the tranquility within our oasis. If you have any specific preferences or suggestions, please feel free to share, as we constantly seek to enhance our guests' experiences.Graciously Yours,

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel and facilities.
2024년 1월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear Paul,Thank you for your delightful review! We are thrilled to hear that you enjoyed your stay at Dusit Thani Laguna Singapore. Our team takes pride in providing exceptional service and ensuring a memorable experience for our guests. It is heartening to know that you found our hotel and facilities to be very nice. Your positive feedback motivates us to continue delivering top-notch hospitality. We look forward to welcoming you back for another fantastic stay.Graciously Yours,

8/10 - 좋아요

Dongyi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quite
2023년 12월에 7박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear Dongyi,Thank you for your recent visit and feedback. We're delighted to hear that you found your experience at Dusit Thani Laguna Singapore quite enjoyable. Your satisfaction is our priority, and we appreciate your time in sharing your thoughts. We strive for perfection and will use your comments to enhance our offerings. We look forward to welcoming you back for an even more memorable stay.Graciously Yours,

8/10 - 좋아요

Mat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2024년 1월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear Mat,Thank you for the amazing rating. We are happy to note that you enjoyed your stay with us. IIf there are specific areas where we can improve and earn that coveted fifth star on your next visit, please do share your insights. We look forward to welcoming you back for another memorable stay.Graciously Yours,

10/10 - 훌륭해요

Eduardo

연인과의 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear Eduardo,Thank you for the perfect rating. We are happy to note that you enjoyed your stay with us. If you have any specific preferences or suggestions, please feel free to share, as we constantly seek to enhance our guests' experiences.Graciously Yours,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ein schönes Golfhotel ziemlich außerhalb der Stadt
Ein architektonisch sehr interessantes Hotel. Es ist ein neues Gebäude mit einem Golf-Resort und sehr weitläufigen Gartenanlage. Der Standort ist nahe am Flughafen aber etwas weit weg von der Stadtmitte. Die theoretische S-Bahnverbindung (MRT) ist nur über den Flughafen möglich, wohin man 10-15 min mit Taxi fahren muss. Zur Stadtmitte muss man immer Taxi nehmen, 25 min Fahrt (27 SGD). Ein großzügiger Pool und sonstige Gartenanlagen runden das Hotel ab. Im Restaurant sind nur Buffet-Abende. A la cart essen geschieht an der Bar mit lauter Musik, etwas dürftige Karte dazu. Das Hotelgebäude ist ziemlich neu. Einiges muss noch eingespielt werden. Wir hatten in 3 Tagen zweimal Stromausfall im Zimmer. Es gibt einen eingeschränkten Shuttleservice zum Flughafen trotz der Nähe zum Flughafen.
2024년 1월에 3박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 1월 26일
Thank you for your detailed feedback on your stay at Dusit Thani Laguna Singapore. We appreciate your recognition of our architecturally intriguing hotel, expansive gardens, and generous pool facilities. We regret any inconvenience caused by the distance from the city centre and the limited transportation options. Rest assured, we are actively working on enhancing our shuttle services. We apologize for the power disruptions you experienced; our team is addressing this matter promptly to ensure a smoother experience for our guests. We value your insights on the dining experience and will review the offerings at the bar. We hope to have the opportunity to welcome you again, providing an even more enjoyable stay.Graciously Yours,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Resort feel hotel - a must try!
Made a last minute booking and I was impressed! Upon checking in, the check in staff gave us an upgrade to the better view, which was so amazing as we could see the planes flying around and it was not noisy at all. The stay was very pleasant. Staff all around the hotel were very polite and courteous. Will definitely be back if the pricing is right.
2023년 12월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 1월 26일
Thank you for your delightful feedback. We are thrilled to hear that your last-minute stay exceeded expectations. It warms our hearts to know you enjoyed the upgraded view and found our staff polite and courteous. We take pride in creating a resort-like atmosphere, and it's fantastic to hear it made a positive impression. We look forward to welcoming you back, and we'll strive to ensure the pricing aligns with your expectations.Graciously Yours,

10/10 - 훌륭해요

Hailey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Trip to Singapore
Great spot and amazing staff!! My family really likes the space. Beautiful property and very friendly, attentive people there to serve you.
2024년 1월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 1월 26일
Dear Hailey,Thank you for your review. We are delighted to hear that your family enjoyed their stay at Dusit Thani Laguna Singapore. Our team takes pride in providing a great experience, and we're thrilled that you found our staff attentive and friendly. It is heartening to know that the property and space met your expectations. We appreciate your kind words and look forward to welcoming you and your family back for another memorable stay.Graciously Yours,

10/10 - 훌륭해요

Rauhen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear Rauhen,Thank you for the perfect rating. We are happy to note that you enjoyed your stay with us. If you have any specific preferences or suggestions, please feel free to share, as we constantly seek to enhance our guests' experiences.Graciously Yours,

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great time.
Great breakfast and evening buffets. Great service. Excellent pool. The sun beds are comfy and the towels big enough to fit the length of the beds. The staff are very attentive. I would stay here again.
2024년 1월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 1월 26일
Dear Paul,Thank you for your delightful review. We are thrilled to hear you had a fantastic time at Dusit Thani Laguna Singapore. It warms our hearts to know you enjoyed the great breakfast and evening buffets, along with our excellent pool facilities. Your kind words about our attentive staff and comfortable sun beds are truly appreciated. We look forward to welcoming you back for another wonderful stay.Graciously Yours,

10/10 - 훌륭해요

TAKASHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear TAKASHI,Thank you for the perfect rating. We are happy to note that you enjoyed your stay with us. If you have any specific preferences or suggestions, please feel free to share, as we constantly seek to enhance our guests' experiences.Graciously Yours,

10/10 - 훌륭해요

Steffi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for retreat!
Located far from hustle bustle of the busy Singapore, I'd recommend this hotel for those who want to relax in a serene place. Everything was perfect here. The room, the bed, the bathroom and the amenities. They provided free minibar too. The food was great. Most of all, the view of the golf course was really peaceful and relaxing. Definitely will come back here again.
2023년 12월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 1월 26일
Dear Steffi,Thank you for your delightful review. We are thrilled to hear that Dusit Thani Laguna Singapore provided you with a perfect retreat from the city's hustle and bustle. It warms our hearts to know that you enjoyed the tranquility of our surroundings, comfortable rooms, and complimentary minibar. Our team takes pride in delivering an exceptional experience, and we are pleased to have exceeded your expectations. We look forward to welcoming you back to relish the serene ambiance and picturesque golf course view.Graciously Yours,

6/10 - 괜찮아요

Saravanan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel.
2023년 12월에 2박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 1월 26일
Dear Saravanan,Thank you for sharing your experience. We regret the inconvenience caused by the loss of your shoes and sincerely apologise for any lapses in follow-up.We understand your disappointment and assure you that we are taking corrective measures to prevent such incidents in the future. Please accept our sincerest apologies, and should you have any further concerns, feel free to contact us directly. We appreciate your feedback as it helps us enhance our guest experience.Graciously Yours,

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Dusit Thani Laguna Singapore 님, 2024년 2월 5일
Dear Stephen,Thank you for the great rating. We are happy to note that you enjoyed your stay with us. If you have any specific preferences or suggestions, please feel free to share, as we constantly seek to enhance our guests' experiences.Graciously Yours,