디럭스 더블룸, 더블침대 1개 (Theme) | 다리미/다리미판, 무료 WiFi, 침대 시트

이비스 버짓 싱가포르 마운트 페이버 여행 후기

2 out of 5
이비스 버짓 싱가포르 마운트 페이버
400 Telok Blangah Road, Singapore

이용 후기

6.8
평점 10 - 훌륭해요. 194개 이용 후기 중 27개" "
평점 8 - 좋아요. 194개 이용 후기 중 67개" "
평점 6 - 괜찮아요. 194개 이용 후기 중 59개" "
평점 4 - 별로예요. 194개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 194개 이용 후기 중 12개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

SEUNGWEON

2020년 2월에 4박 숙박함
답변 제공: Jack Chee 님, 2021년 3월 14일
Dear Seungweon, The Hotel Team is thrilled that the hotel had met all expectations of your stay and we appreciate you for awarding us a perfect score! We look forward to welcoming you back for another great stay with us! Regards, Jack Chee Senior Customer Relations Manager

6/10 - 괜찮아요

LEE.KR 님, Kr

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
객실에서 냄새가 나는것 말고는 그저그랬다 딱 이정도 가격에 맞는 속소인듯. 밤에도착해서 잠만자는 숙소라면 잘만하다 연박할만한곳은 아닌듯하다.
2019년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최악 the worst hotel.
service is very poor and room also have strong smoking smell and a lot of hair. make this staying is make me angry

2/10 - 너무 별로예요

YOUNGDEOK 님, singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스 최악 청결 최악 위치만 좋음
진짜 서비스최악에다가 침대 꿉꿉하고 이불에 머리카락 여러개있고 그냥 불쾌함 그 자체였음.. 위치만 좋은데 그냥 좀 멀어도 다른 쾌적하고 친절한 곳으로 가는걸로 추천할게요

6/10 - 괜찮아요

랄랄라 님, 집

아. .
가격대비 좁고 자그마한 호텔입니다. 싱가폴 여러번 가지만 이가격대에 조금만 더주면 차이나타운의 좋은 여러호텔 가실수 있겠습니다. 가격대비 괜찮은 호텔이라면 레지스파크호텔부기스, 퓨라마시티센터.그리고 클라키 위에 좋은호텔 하나있습니다. 싸구요. 대신 프래그런스호텔이 센토사, 비보시티에서 1키로정도 떨어져있어 센토사랑 쥬롱새공원 접근성은 좋습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함

10/10 - 훌륭해요

JULIO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente, personal muy amable.
답변 제공: Roland 님, 2024년 3월 7일
Dear JULIO,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

10/10 - 훌륭해요

Yogeswary

좋아요: 청결 상태, 직원 및 서비스
I like the receptionists exec night man He give us best room what we request good respect man
2023년 12월에 1박 숙박함
답변 제공: Roland 님, 2023년 12월 10일
Dear Yogeswary,Thank you for leaving a five star review and compliments for our lovely hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

8/10 - 좋아요

Fabio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for money!
2023년 9월에 8박 숙박함
답변 제공: Roland 님, 2023년 9월 18일
Dear Fabio,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer! We look forward to welcome you back to enjoy the comfortable and affordable accommodation which our hotel has been known for!Warm Regards,RolandGuest Experience Executive

8/10 - 좋아요

Kym

좋아요: 청결 상태, 직원 및 서비스
Simple, clean room, close to where I was going. The tiny shower/toilet combo very odd, and need to inform guests to turn the hot water switch on. Good for the price.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Bhaskara Babu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over all good
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great overall value for money.
2023년 6월에 1박 숙박함
답변 제공: Roland 님, 2023년 7월 30일
Dear Thomas,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer! We are delighted that we are able to fulfil all expectations of your stay and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

4/10 - 별로예요

PAUL

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I can’t give a review as they advised on checking in the room was not available and moved me to the hotel next door. The room was located next to the lift and their was noise all night from people coming and going…
2023년 7월에 1박 숙박함
답변 제공: Roland 님, 2023년 7월 23일
Dear PAUL,We are sorry to hear of your less than satisfactory stay experience with us. As it was a late booking, our room type availability is limited. Hence, my colleague has offered to move you to our sister hotel next door so that we can allocate you a room that comes with a bigger bed which is more suitable for you. We hope to welcome you back to a better experience should you stay with us again in the near future.Warm Regards,RolandGuest Experience Executive

8/10 - 좋아요

Francis Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Masahiko

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함

4/10 - 별로예요

Derek

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Tiny room
Very small, no refrigerator
2023년 2월에 2박 숙박함
답변 제공: Roland 님, 2023년 3월 26일
Dear Derek,Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. Refrigerators are available at our higher-tier rooms and our welcoming front desk staff would be glad to recommend the relevant rooms if you require a refrigerator during your stay. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

8/10 - 좋아요

Kwang Wooi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Roland 님, 2023년 1월 24일
Dear Wooi,Thank you for sharing your positive stay experience. It is lovely to hear that you had enjoyed your stay with us. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

6/10 - 괜찮아요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
You get what you pay for. At the price it was okay.

8/10 - 좋아요

Henry

2022년 10월에 4박 숙박함

8/10 - 좋아요

Tin Yeu Terence

2022년 9월에 1박 숙박함
답변 제공: Stanley 님, 2022년 10월 22일
Dear Tin,It has been such a pleasure to have provided you with an excellent stay and we certainly look forward to welcoming you back soon!Warm Regards, Stanley Guest Relations Executive

10/10 - 훌륭해요

Monika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal sehr nett. Kurze Wege zum Essen. Gute Verbindung zu Sentosa
2022년 8월에 3박 숙박함
답변 제공: Thaddaeus 님, 2022년 10월 18일
Dear Monika,We are delighted to hear that the service of our team was one of the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. The Hotel Team invites you to stay with us again.Warm Regards,ThaddaeusGuest Experience Executive

2/10 - 너무 별로예요

RAGHAVENDRA

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worst travel and stay experience
Worst stay experience. Even after telling multiple times to provide room with window, staff didnt changed the room for 5days. Worst travel experience. I asked to early check out i.e. checking out one day proior due to this issue, they told that no refund will be given .
2022년 8월에 5박 숙박함

6/10 - 괜찮아요

Bing Hsu

가족 여행
별로예요: 직원 및 서비스
cleaning room service
The room is super small and twice has to remind front desk to provide 2 bottles of distilled water..
2022년 6월에 4박 숙박함

10/10 - 훌륭해요

manjunath

2022년 4월에 2박 숙박함

4/10 - 별로예요

Tau Shen

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Good for couples
Bad TV quality. Bad sound proof, can hear moan from next door.
2021년 3월에 1박 숙박함
답변 제공: Jack Chee 님, 2021년 3월 12일
Dear Tau Shen, Thank you for sharing your concern regarding the reception of the television unit in your room. Please be assured our Hotel Maintenance Team is working to rectify it. I am sorry for this less than satisfying stay experience and I hope to have the chance to welcome you back for a better stay in future. Regards, Jack Chee Senior Customer Relations Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing Room
1st time staying Ibis for my staycation. Very bad experience. Water was dripping severely from the toilet ceiling. Called the operator but they claim that it was the only room left. They cant do anything about it on the night I checked in. Therefore I checked out in a couple of hours as the noise of the dripping is too loud and cant comfortably use the toilet when the drip was directly above the toilet bowl.
2021년 1월에 1박 숙박함
답변 제공: Jack Chee 님, 2021년 3월 14일
Dear Hotel Guest, I am dismayed to learn of your disappointing stay experience at the property. The Hotel Team will continually strive to improve in the maintenance of our rooms. Please accept my apologies for this inconvenience caused during your stay with us. Regards, Jack Chee Senior Customer Relations Manager

8/10 - 좋아요

Jasmine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Jack Chee 님, 2021년 3월 14일
Dear Jasmine, Thank you for taking time to rate your positive stay experience her. I look forward to your return soon. Regards, Jack Chee Senior Customer Relations Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Hotel is clean but small. However, a bit pricey for the facility and stay given the location. Check in staff can be more alert and better in check in of occupant.
2020년 10월에 1박 숙박함
답변 제공: Jack Chee 님, 2020년 11월 17일
Dear Hotel Guest, Thank you for taking time to share your feedback, which helps the Hotel Team identify the areas for further improvements. We do hope for another opportunity to welcome you back for a better experience in the near future. Regards, Jack Chee Senior Customer Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall: Satisfied
Not bad for a budget hotel. Comfortable stay
2020년 3월에 1박 숙박함
답변 제공: Jack Chee 님, 2021년 3월 14일
Dear Hotel Guest, The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit! Regards, Jack Chee Senior Customer Relations Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room are clean and enough comfty just really depend on the staff you have to deal with one was really nice and try to help you an other one little rude and really dont care of you anyway the hotel location is really convenient
2020년 2월에 1박 숙박함
답변 제공: Thaddaeus 님, 2020년 2월 8일
Dear Guest, Thank you for staying with us at ibis budget - Mount Faber and loving our clean and comfy rooms, as well as our convenient location! I'm sorry to hear that my colleagues could have served you better. I have submitted your feedback to the manager for their review and follow-up. We look forward to serving you better in the near future. Best Regards, Thaddaeus Guest Experience Executive

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

Deepak

좋아요: 청결 상태, 직원 및 서비스
Great location, unpleasant rooms
Great location, however the rooms have no windows, so no natural lighting or breeze. It feels quite suffocating. However, the staff is super helpful and courteous.
2020년 1월에 2박 숙박함

8/10 - 좋아요

Åsa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함

4/10 - 별로예요

Masud

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room is so small and no comfort.
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay here many times. Convenient. It's next to the bus station and big shopping mall nearby.
2019년 12월에 1박 숙박함
답변 제공: Thaddaeus 님, 2019년 12월 27일
Dear Guest, Thank you for your continued support for ibis budget - Mount Faber over the years, and always loving our hotel's excellent convenience and proximity to a wide range of amenities! We certainly look forward to having you back with us again in the near future! Season's Greetings, Thaddaeus Guest Experience Executive

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Parking space very limited, only 2 parking lot. Staff is relatively helpful.
2019년 12월에 1박 숙박함
답변 제공: Davin 님, 2019년 12월 20일
Dear Guest, Thank you for sharing your feedback with the Hotel Team. We thank you for your comments and will look into the mentioned issues. We assure you that your feedback will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence you place in us seriously and work diligently to rectify the unsatisfactory experiences. Best Regards, Davin Guest Experience Executive

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good and clean
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Like : Location was convenient. Cleanliness was good as well. Check In & Check out was hassle free. Don't like : Shower head not practical to use. Need to always hold on to the shower head instead of putting at the holder in order to bath.
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

Lam

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room is small but expected. The problem of me was I could hear clearly what the next-door person was doing! The location is okay, like 10 mins walk from the nearest MRT station. 7-11 is nearby.
2019년 11월에 1박 숙박함
답변 제공: Jack Chee 님, 2019년 12월 13일
Dear Lam, I am glad to hear that the room size had met to your stay expectations. On the other hand, I am sorry to hear of the noise created by inconsiderate guests during your stay. Guests are welcome to contact the Front Desk for assistance to restore a peaceful and quiet environment for their rest. Yes, ibis budget Singapore Mount Faber is located at the foot of Mount Faber, which makes it an ideal choice for travellers who wished to stay close to Sentosa Island. For those who would prefer not to walk to the nearest MRT Station, HarbourFront MRT Station, there is a bus stop located on the main road outside the hotel, whereby guests can board a bus to get to this subway station. Regards, Jack Chee Senior Customer Relations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
averagely satisfied
2019년 11월에 2박 숙박함
답변 제공: Thaddaeus 님, 2019년 11월 28일
Dear Guest, Thank you for letting us know that we have met your expectations during your stay with us at ibis budget - Mount Faber. Best Regards, Thaddaeus Guest Experience Executive

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Fine for one night
Front desk and checking in was nice enough, room was a lot smaller than expected (considering we upgraded to a king room) the bed was super lumpy and the bathroom facilities were also not great. It’s fine for a cheap one night stay, but I definitely wouldn’t stay for any longer then that.
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Boo Huat

2019년 10월에 1박 숙박함

6/10 - 괜찮아요

KOTARO

좋아요: 청결 상태, 숙박 시설 상태 및 시설
寝るだけのホテル
ハーバーフロントの駅から徒歩10分とまぁまぁなロケーション。小さいがセブンイレブンが隣接しており便利。部屋は最低限寝るだけの設備。値段は安いがホテルとしての質ももそれなりである。
2019년 9월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Receptionist was very helpful and pleasant.
2019년 9월에 1박 숙박함

8/10 - 좋아요

Navaratnam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was very small, hard to move around the bed. The shower unit is close to the toilet so hard to shower comfortably. the hotel is close to Vivo city which is great. Staff were efficient and helpful. One thing to note is the free wifi only gives you access for 24hrs. you need to sign in again everyday to use the wifi
2019년 8월에 4박 숙박함
답변 제공: Thaddaeus 님, 2019년 9월 8일
Dear Guest, Thank you for your review, and appreciating our signature Fragrance hospitality, and proximity to Vivocity. Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. Best Regards, Thaddaeus Guest Experience Executive

6/10 - 괜찮아요

Y 님, 日本

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
全体的に良かった。冷蔵庫がない部屋でしたがセブンイレブンが一階に隣接しているので、あまり不便ではなかった。ただ、トイレとシャワーが一緒の部屋ではコバエを見かけたので、虫が嫌いな人は気になるかも。店員さんはとてもフレンドリーでUSSのチケットをお願いしたら10%割引で買えました。
2019년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The location is convenient. Requesting for a twin bed for 8 rooms but get a single bed instead. Kind of disappointing.
2019년 7월에 2박 숙박함
답변 제공: Thaddaeus 님, 2019년 7월 20일
Dear Guest, Thank you for your review, and appreciating our hotel's convenient location. I'm very sorry to hear that we had not been able to fulfill your request for twin beds. I have submitted your feedback to the manager for their review. We hope to serve you better in the future. Best Regards, Thaddaeus Guest Experience Executive

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
is great to stay herr, the receptionist are very lind and helpful
2019년 6월에 1박 숙박함
답변 제공: Thaddaeus 님, 2019년 7월 7일
Dear Matthew, Thank you for your perfect review for Fragrance Hotel - Royal! It has been an absolute pleasure for us to have served you well. Please come back soon! Best Regards, Thaddaeus Guest Experience Executive