외관

프레이저 플레이스 로버슨 워크, 싱가포르 여행 후기

4.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 430개 이용 후기 중 260개" "
평점 8 - 좋아요. 430개 이용 후기 중 156개" "
평점 6 - 괜찮아요. 430개 이용 후기 중 10개" "
평점 4 - 별로예요. 430개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 430개 이용 후기 중 3개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Joohee

가족 여행
좋아요: 청결 상태, 객실의 편안함
싱가포르 세번 째 여행 교통 좋고, 청결하고, 조식 종류가 다양하지 않으니 매일 변경됩니다. 8박 했는데 불편함 전혀 없었습니다.
2022년 7월에 8박 숙박함

10/10 - 훌륭해요

SEHYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 7박 숙박함
답변 제공: Suzanna C 님, 2018년 3월 14일
Dear Sehyeong Thank you for choosing to stay with us at Fraser Place Robertson Walk, Singapore and sharing your ratings. We love to welcome you back! Sincerely Suzanna Chan Resident Manager

8/10 - 좋아요

JONG BAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
로버트슨 워크 호텔은 이렇더군요
싱가포르의 중심부에 있는것 같았구요, 주변이 조용해서 좋았구~ 클라키의 밤을 구경하기에도 걸어서 가기에 충분했고 시설은 준수했고,인상깊은건 직원들의 친절도가 매우 좋았답니다. 조식은 평범한 아메리칸스타일의 아침식사, 데일리 약간의 메뉴변경은 있으나 대동소이한 수준인데 직원들의 인사나 친절도는 우수. 규모는 생각보다 작은 식당인데 외국의 식당에서 간단히 아침먹는다 하고 생각하면 아주 쉽게 인지가 됩니다 수영장,수질도 좋구요 나머지 탈의실이나 수건준비등도 양호, 젖은 수영복을 담아갈 비닐은 없다는점 숙소의 에어컨 개별온도 조절이나 주방시설도 좋았구요. 고객을 위한 네스프레소커피도 좋아요 단점은 호텔의 로비에 물마실곳 없구요~(커피는 무료로 뜨겁게 먹을수 있음), 로비 근처 화장실없음 흡연자는 로비외부에 1층에 장소가 있어서 불편함을 모르고 전반적인 시설이나 호텔 친절도에 만족
2017년 7월에 6박 숙박함
고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다. Amy Lee Service Quality Manager

8/10 - 좋아요

필 님, 서울

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
레지던스...
객실에 개미가 많네요.. 곳곳에.. 출입구와 상가가 분리는되어있긴하지만, 동편 서편이 나눠져서 좀 불편하기도 합니다. 주변에 일식당 한식당 현지식당및 주점들도 많구 외국인들도 많아요.. 슈퍼와 스타벅스도 가깝구요.. 택시를 주로 타고다녀 큰 교통의 불편함은 없었구요..
답변 제공: irene.fong 님, 2017년 6월 16일
Dear 필, Thank you for the great review of Fraser Place Robertson Walk, Singapore. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Irene Fong Resident Manager Fraser Place Robertson Walk, Singapore

10/10 - 훌륭해요

park 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족 여행 최적합
지하철역이 다소 먼 것을 제외하면 모든 것에 만족 셔틀을 잘 활용하면 어느 정도 극복 가능 직원친절, 방 거실 주방 넓고 쾌적 조식 단출하지만 맛있음 주방시설, 세탁시설 완비
답변 제공: Amy Lee 님, 2017년 5월 12일
Dear Park, Thank you for taking time to give us your valuable feedback. Our staff takes pride in creating memorable experiences for every guest and we are glad to know that you have enjoyed your stay with us. Looking forward to welcome you back to Fraser Place again in the near future. Sincerely, Amy Lee Service Quality Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대가족이 이용하기에 넓고 깨끗합니다. 조식은 매일 조금씩 다른 메뉴로 구성되어서 질리지 않고, 수영장도 큰 수영장과 어린이용 풀이 있어서 아이들이 이용하기에 위험하지 않고 좋았습니다. 냉장고, 주방기기, 세탁기, 세제 등 잘 구비되어 있어서 편하게 이용하였습니다. 다만 생각보다 클락키역과 차이나타운에서 멀었습니다. 젊은 청년 도보로 15-20분.
답변 제공: General Manager 님, 2017년 3월 16일
Dear Guest, Thank you for your feedback. It is really wonderful to receive such positive one and looking forward to welcoming you back again to Fraser Place Robertson Walk, Singapore soon in the near future. Regards, Irene Fong Resident Manager Fraser Place Robertson Walk, Singapore

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very comfortable and two bathroom was good for our family. And also Cold Storage supermarket is near by here, you can buy something to cook and eat. But there is so many ants in the kitchen and living room. So when I came back my home, I had to wash all my baggages. If you don't mind it, it will be comfortable hotel.
답변 제공: General Manager 님, 2017년 3월 2일
Dear Guest, Thank you for taking time to give us your valuable feedback. We are sorry about the ants in the apartment. Rest assure that this is definitely not our usual standards and we have already called in the pest control specialist to treat the apartment.. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great Frasers experience that so many of our guests have grown so fond of. Sincerely, Amy Lee Service Quality Manager

10/10 - 훌륭해요

셋맘 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족이 함께하기 좋은 호텔
클락키 근처의 리조트형식은 호텔입니다. 어른2 아이3으로 4박 5일 2bed room에서숙박하였고, 2bed라 화장실도두개였던 것이 호텔보다 편리하였습니다. 직원들도 친절하였고 시설 및 상태도 좋았습니다. 조식도 제공되고 수영장도 작았지만 아이들 즐기기에는 문제가 없었습니다. 아래에 식당이 여러군데 있고, 고기구이 한식집이 있어서 틈틈히 이용하였습니다. 택시로 12-14달러정도면 센토사로 갈수 있었습니다. 싱가폴강을따라 20분정도 걸어 내려가면 마리나베이, 10분정도 걸어올라가면 오챠드 로드로 갈수 있고(걷는 것은 아침 저녁 비올때 정도만 가능), 썬텍과 오챠드로드로 가는 셔들이 한시간에 한 대정도 다녀서 이용에 별로 불편함은 없었던것 같습니다.
답변 제공: Amy Lee 님, 2016년 12월 27일
고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다. Sincerely, Guest Services

8/10 - 좋아요

SIHWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
내부 시설 좋음. 조식은 보통
내부 시설 좋음. 조식은 보통
답변 제공: General Manager 님, 2016년 11월 4일
Dear Guest, Thank you for choosing Fraser Place Robertson Walk, Singapore as your preferred accommodation. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Irene Fong

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
프레이저 플레이스 로버슨 워크, 싱가포르
가족 여행에 적합한 호텔로 객실에서 취사와 세탁이 가능해서 특히 아동을 동반한 여행에 편리한것 같습니다.
답변 제공: General Manager 님, 2016년 8월 22일
Dear Guest, It was our pleasure to have you as our guest at Fraser Place Robertson Walk, Singapore, and we are grateful for your sharing the stay experience. It will be certainly our pleasure to welcome you back for a memorable experience in the not too distant future. Thank you. Regards, Irene Fong Resident Manager Fraser Place Robertson Walk, Singapore

10/10 - 훌륭해요

Goo-Hwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 8월 4일
Dear Mr Goo-Hwan, It was our pleasure to have you as our guest and I am grateful for your sharing the stay experience. It will be certainly our pleasure to welcome you back for a memorable experience in the not too distant future. Regards, Irene Fong Resident Manager Fraserr Place Robertson Walk, Singapore

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대만족!
직원들 모두 너무 친절했으며 위치도 좋았으며 방은 매우 청결하고 편리하게 배치되어 있어 가족들과 함께 지내는데 모두 만족했습니다.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at Fraser Place Rbertson Walk, Singapore. Regards, Irene Fong Resident Manager

2/10 - 너무 별로예요

yunkeun 님, 울산

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최악의 서비스 호텔
최악의 호텔입니다. 설연휴기간동안 숙박을 했습니다. 첫날은 청소,수건교채,생수서비스 안해줘서 연락하니 일요일이라서 안되는거라고 합니다. 둘째날 수건만 교채해주고 청소, 생수서비스 안해주고 물로 침대 린넨 교채도 안해주더라구요 프런트에 연락하니 설날이라서 안되는거라고 합니다. 세째날 역시나 수건만 교채해주고 다른거 일체 없습니다. 프런트에 연락하니 설연휴기간이라 안되는거라고 합니다. 말도 안되는 호텔입니다.
답변 제공: Adrian 님, 2016년 5월 14일
Dear yunkeun, Thank you for review on you stay with us! We sincerely apologise for not meeting your expectations on the housekeeping service during the Chinese Lunar New Year period when you and your family stayed with us. Rest assured that this is not the usual standard that our guests receive at Fraser Place Robertson Walk and we will look into our lapses to avoid such situation again. We certainly look forward to another opportunity of accommodating you and your family and do let me know so that we can handle your reservation personally. Yours sincerely, Adrian Lee, Resident Manager.

8/10 - 좋아요

Wook

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Please change linen and fill new toothbrush.
Amenity like toothbrush wasn't fill up. I got 2 toothbrush for 2 weeks. Also linen was not replaced. And WiFi is very slow in the room.
답변 제공: Adrian 님, 2016년 5월 21일
Dear Wook Thank you for your feedback on your stay with us! We sincerely apologise for the all the inconveniences you experienced during your stay. We will look into our lapses and improve them to avoid such occurrence again. We look forward to another opportunity to accommodate you again in the near future! Yours sincerely, Adrian Lee, Resident Manager.

10/10 - 훌륭해요

MinChul 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My babies like to stay the hotel.
It is good place to enjoy Singapore trip, especially for large family. At breakfast, I met many families with two or three children. My babies also enjoyed the stay.
답변 제공: Adrian 님, 2016년 6월 18일
Dear MinChul, Many thanks for your wonderful review and perfect rating on your stay with us! We are happy that you and family; especially your baby enjoyed your stay! We certainly look forward to welcoming you and your family back again in the near future! Yours sincerely, Adrian Lee, Resident Manager.

8/10 - 좋아요

jeong hun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족도
클락키 지하철역과는 거리가 있어서 조금은 불편했지만 다른 것들은 모두 만족입니다.

8/10 - 좋아요

Kelly 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족과 함께 하기 좋은 호텔
이번에 가족과 함께 2룸 방을 예약 해서 이용 하였는데 대체적으로 좋았습니다. 클락키쪽과 가까워 마트 이용도 편리했습니다. 조카들과 함께 이용했는데 수영장도 사람도 많이 없고 좋았습니다. 방도 깨끗한 편이였고 만족했지만.. 밤에 조금 씨끄럽습니다. 제가 예민한 편이라 저만 그랬을 수도 있어요. 길가쪽 방을 배정 받아서 그런지 차소리. 밤에 술먹고 떠드는 소리가 많이 거슬려 잠은 제대로 못잤습니다. 다른 가족은 잘 잤다고 하네요. ㅋ 잘때 예민한 분은 비추입니다 ㅋ . 그리고 아침 조식은 기대하면 안될 것 같습니다. 그 외에 가격대비 만족입니다. 직원들도 친절하구요~~~

10/10 - 훌륭해요

lee 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very best in Sg .
Best serviced residence ! All is very good . Especially the shuttle services to many of main attraction spots saved us money for transpotations and very comfortable for travel. Only small comment is the breakfast room is rather small for such big residence .

10/10 - 훌륭해요

GECT 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박후기
좋았습니다

10/10 - 훌륭해요

Susanne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very engaged and helped immediately whenever an issue or questions came up. Flats are equipped with everything you need. Location is perfect for exploring the city.
2024년 3월에 7박 숙박함
답변 제공: Raine Chua 님, 2024년 3월 23일
Dear SusanneIt brings a smile to us every time we receive positive reviews like this. We are thrilled to learn you have enjoyed our team’s service and we would like to express our heartfelt appreciation for your lovely compliments. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you.Warmest RegardsRaine ChuaOperations Manager

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Staff very polite and attentive. Property certainly showing it's age and there's not much room to move at breakfast time.
2023년 12월에 7박 숙박함
답변 제공: Raine Chua 님, 2024년 2월 7일
Dear JohnWe do agree that Fraser Place Robertson Walk is showing signs of age after 25 years of service and rest assured that the management is looking into upgrades for our residents.All of us truly hope this slight detraction will not prevent from staying with us again as we wish to create a faultlessly enjoyable and comfortable stay for you the next time around.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 객실의 편안함
This is a fantastic find particularly for an extended stay (more than 2 or 3 days). With a small kitchen, washer/dryer and sitting area in our unit, we were very self-sufficient and able to accommodate different sleep schedules (critical when you are coming from the States).
2024년 1월에 8박 숙박함
답변 제공: Raine Chua 님, 2024년 1월 22일
Dear MarthaThank you for the reviewWe are glad you and your family were able to be comfortable amid all the different schedules. We are glad our spacious and well-equipped apartments was ideal for your recent trip too.It was our pleasure hosting your stay and we hope to welcome you and your family back again in the near future.Warmest RegardsRaine Chua

10/10 - 훌륭해요

Allan

좋아요: 청결 상태
Comfortable and ideal location
2023년 12월에 8박 숙박함
답변 제공: Raine Chua 님, 2024년 1월 22일
Dear AllanThank you for your review. We are delighted to hear that your found our location to be ideal and that you had a comfortable stay. It was our pleasure hosting your stay and we look forward to welcoming you and your family back again in the near future. Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First impressions are important and I was very impressed with what I saw. The hotel is an older building but with all Fraser's properties its their attention to detail that was most evident. From check-in to check-out I could not fault anything. All the staff were friendly and helpful and genuinely enjoyed having you as a guest. My room was apartment style which was perfect for my stay and was spotlessly clean and extremely comfortable. If I had to find any fault and its just me being picky, it would be the very small bathroom with the layout not very conducive for easy access. Overall I had an amazing stay albeit too short and will definitely stay again. Thank you everyone involved for making this a very memorable experience.
2023년 12월에 6박 숙박함
답변 제공: Raine Chua 님, 2024년 1월 7일
Dear JustineWe are delighted you enjoyed all aspects of your stay with us. We are truly grateful for your heart-warming compliment for our team’s service and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Armee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family loved staying here - it was clean, quiet, and the staff was so kind!
답변 제공: Raine Chua 님, 2024년 1월 3일
Dear ArmeeThank you for the great review! We are glad you and your family have enjoyed your stay and our team services. It was our pleasure hosting your stay and we hope to welcome you and your family again!Warmest RegardsRaine Chua

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 12월 22일
Dear JonathanThank you for the perfect score for Fraser Place Robertson Walk. We are glad to see you have enjoyed your recent trip.It has been our pleasure hosting your stay and we look forward to welcoming you and your family back soon.

8/10 - 좋아요

Dr. Stephen-Claude

출장 여행
좋아요: 청결 상태
Above average stay
The location is fantastic, but the facility itself is just above average. I have stayed at many Fraser Residences in Singapore and elsewhere, and this was the least impressive. The unit I stayed in was dated, the bedroom small although the living area was big enough. The sink and the shower drains were partially blocked, and so the water would pool when you use them. Staff I interacted with were friendly and pleasant, and the breakfast was good. I would stay here again but mainly because of the location.
2023년 11월에 6박 숙박함
답변 제공: Raine Chua 님, 2023년 11월 27일
Dear Dr Stephen-ClaudeWe are delighted you and your family had enjoyed most aspects of your stay with us and had found our location ideal and convenient. We do agree that Fraser Place Robertson Walk is showing signs of age after 25 years of service and rest assured that the management is looking into upgrades for our residents. Please be assured our Engineering team has taken note of your valuable feedback and they shall be carrying out the needed corrective checks. All of us truly hope this slight detraction will not prevent from staying with us again as we wish to create a faultlessly enjoyable and comfortable stay for you the next time around.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Lana 님, Essendon

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an enjoyable week at Fraser Place. The staff were lovely and welcoming, even letting us borrow a power adaptor. The room was spacious and well presented. I was concerned when I discovered our room was directly opposite the lifts, but I didn't hear a peep the entire stay! The courtyard downstairs was kind of a night life area and we did get a bit of background noise from that on the 5th floor. Breakfast was ok, with slightly different items available each day. Some days were busier than others but we always managed to find a table. There were plenty of restaurants around, but all were pretty westernised (mainly Italian) and kind of expensive. It was only a 5 minute walk to Fort Canning MRT, or a nice 15 minute walk along the river to Clarke Quay MRT on the other line. Between the 2 lines the trains pretty much took us wherever we wanted to go - was a great location for getting around! Unfortunately we never did get time to try out the pool, but it looked welcoming and was never too crowded.
2023년 11월에 6박 숙박함
답변 제공: Raine Chua 님, 2023년 11월 27일
Dear LanaWe are delighted you enjoyed all aspects of your stay with us. We are truly grateful for your heart-warming compliment for our team’s service and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Marian

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Guest services were very friendly. Rooms were clean and beautiful. Breakfast was also great. Area was accessible to public transport. There was also a welcome note and goodies when we arrived.
2023년 10월에 6박 숙박함
답변 제공: Raine Chua 님, 2023년 11월 1일
Dear MarianThank you for the great review on your stay with us in Fraser Place Robertson Walk Singapore! We are glad that you enjoyed your stay and the team had made your stay experience a memorable one. Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Julie 님, West Hindmarsh

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well presented property, a little dated but very clean, friendly, helpful staff. Great amenities, with restaurants and shopping within walking distance.
2023년 9월에 8박 숙박함
답변 제공: Raine 님, 2023년 10월 12일
Dear JulieIt brings a smile to us every time we receive positive reviews like this as it inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry.It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot to stay - close to everything you could want. Property is starting to show its age a little, but is super clean and pleasant.
2023년 9월에 7박 숙박함
답변 제공: Raine 님, 2023년 10월 12일
Dear JohnThank you for the great review on your stay with us in Fraser Place Robertson Walk Singapore! We are glad that you enjoyed the property's strategic location and our services. We do agree that Fraser Place Robertson Walk is showing signs of age after 25 years of service and rest assured that the management is looking into upgrades for our residents.All of us truly hope this slight detraction will not prevent from staying with us again as we wish to create a faultlessly enjoyable and comfortable stay for you the next time around.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

cheryl

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2023년 8월에 23박 숙박함
답변 제공: Raine Chua 님, 2023년 10월 3일
Dear CherylWe are thrilled to learn you have enjoyed our team’s service and we would like to express our heartfelt appreciation for your lovely compliments. Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Excellent customer service.
2023년 8월에 8박 숙박함
답변 제공: Raine 님, 2023년 8월 20일
Dear Lisa,Thank you for the review! We are delighted to see you enjoyed your stay with us and enjoyed our services!Thank you for giving us the great pleasure and privilege to have been of service to you and your family and all of us earnestly look forward to welcoming you back in the future. Warmest Regards Raine Chua Operations Manager

10/10 - 훌륭해요

Andrew

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Great apartment In excellent location. Rooms now beginning to show some age
2023년 8월에 8박 숙박함
답변 제공: Raine 님, 2023년 8월 20일
Dear AndrewWe are delighted to see you enjoyed our apartments and found our location to be ideal for your recent trip!We do agree the property is showing signs of age after 25years. The management is currently looking into various upgrading proposals to help spice up the place in near future.Thank you for giving us the great pleasure and privilege to have been of service to you and your family and all of us earnestly look forward to welcoming you back in the future. Warmest Regards Raine Chua Operations Manager

10/10 - 훌륭해요

melinda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre spacieuse et quartier alentour tres sympa avec beaucoup de restaurants. Metro à 5 minutes à pieds
2023년 7월에 6박 숙박함
답변 제공: Raine 님, 2023년 8월 20일
Dear MelindaWe are delighted to see you enjoyed your stay with us! Thank you for giving us the great pleasure and privilege to have been of service to you and your family and all of us earnestly look forward to welcoming you back in the future. Warmest Regards Raine Chua Operations Manager

10/10 - 훌륭해요

Ryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel from which you can quickly access 2 metro stations (Fort Canning & Clarke Quay) and walk/boat along the river. Travelled with 2 small children and the hotel staff were very friendly and accommodating to our needs.
2023년 7월에 6박 숙박함
답변 제공: Raine Chua 님, 2023년 8월 2일
Dear RyanWe are delighted to hear you and your family had enjoyed your stay with us! Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 객실의 편안함
Family stay
Our favourite family hotel in Singapore. Friendly, helpful staff, convenient location near MRT, comfortable fully equipped rooms and breakfast included
2023년 7월에 10박 숙박함
답변 제공: Raine Chua 님, 2023년 7월 22일
Dear PaulWe are delighted to be your favorite choice of residence for your family vacation whenever in Singapore. It brings a smile to us every time we receive positive reviews like this as it inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry.It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you and your family back again.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Sylvia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very comfortable stay with our family. 2 brm apart was great. Staff were wonderful. Breakfast included in our deal was awesome. Bottled water delivered daily to room. Close to transport MRT and bus. Supermarket and 711 across road. Walking distance to vibrant Clarke Quay. Restaurants local.
2023년 6월에 9박 숙박함
답변 제공: Raine Chua 님, 2023년 7월 9일
Dear SylviaIt is wonderful to hear you enjoyed our service and found our spacious apartment and location to be ideal for your recent stay. Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Shane

가족 여행
좋아요: 청결 상태, 객실의 편안함
Birthday Holiday Fraser Place
What an amazing place we were greeted with a friendly smile and escorted to our rooms with our luggage. The whole team were amazing, staff assisted us every way possible.20 of my family stayed here all together for a special occasion and it was a holiday to remember. Thank you
2023년 6월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 6월 25일
Dear ShaneThank you for the great review on your stay with us in Fraser Place Robertson Walk Singapore! We are glad that you and your family enjoyed your stay and the team had made everyone birthday stay experience a memorable one. We look forward to welcoming you and our family back in the near future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Jason 님, Perth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet, with courteous staff. Very well located - 5 min walk to the nearest Metro and 2 mins from Roberston Quay dining options. 10 Min walk to Clarke Quay. Would definitely recommend and intend to stay here again
2023년 3월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 6월 25일
Dear JasonWe are thrilled to learn you have enjoyed our team’s service found our location to be ideal and convenient for your recent stay. Please be assured we shall be sharing your lovely compliment with our team members, and we are sure they shall be wearing big smiles upon learning of your compliment. Thank you!Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 객실의 편안함
2023년 1월에 8박 숙박함
답변 제공: Raine Chua 님, 2023년 6월 25일
Dear TerryThank you for the perfect rating for your recent stay.We are glad that you enjoyed your stay and the team had made your stay experience a memorable one. Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Yumi

2023년 5월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 6월 25일
Dear YumiThank you for the perfect rating for your recent stay.We are glad that you enjoyed your stay and the team had made your stay experience a memorable one. Warmest RegardsRaine ChuaOperations Manager

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 5월 24일
Dear ThomasThank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

aditya

단체 여행, 가족 여행
좋아요: 청결 상태, 객실의 편안함
Fantastic stay
We stayed in 3 bedroom premier appartment in the 5th floor.....the apartment was fantastic... service was great.....breakfast could have been better compared to the cost being charged.....apparment location is great and kot of food options around...7/11 is round the corner...a special mention of Din who's support greast during the stay.....overall a great place to stay...
2023년 5월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 5월 24일
Dear AdityaWe are thrilled to learn you have enjoyed our team’s service and we would like to express our heartfelt appreciation for your lovely compliments especially for Din!It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Jing

가족 여행
좋아요: 청결 상태, 객실의 편안함
super experience in Singapore
Great location and convenience accommodation. You can find everything just around the corner, i.e. 7-11, supermarket, restaurant etc. convenient to most of tourist spots. Better to download Grab for a taxi.
2023년 4월에 6박 숙박함
답변 제공: Raine Chua 님, 2023년 5월 24일
Dear JingWe are delighted you and your family had enjoyed your stay with us and had found our location ideal and convenient! Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Cathy Barnard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff were excellent as were the cleaners, and our stay was very enjoyable. We loved the little touches such as the tiffin provided in the apartment, the great breakfast, the pool and well equipped gym. Fantastic location too - we'll be back!
2023년 4월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 5월 7일
Dear Ms BarnardThank you! It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. We are delighted to hear you enjoyed the team's services as well as the amenities and facilities we have prepared for our residents. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Janna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Such a great place with little ones! Very easy to get to MRT, full grocery store across the street, and a few playgrounds within walking distance. Fantastic breakfast (small, but just what we needed!) and helpful staff. Will return.
2023년 3월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 3월 23일
Dear JannaThank you! It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. It brings a smile to us every time we receive positive reviews like this as it inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry.Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager

10/10 - 훌륭해요

Dave

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with shops, restaurants and travel options. Not cheap to stay but competitive with other Singapore options at similar quality. Very helpful staff, plenty to do nearby and clean and safe.
2023년 2월에 6박 숙박함
답변 제공: Raine 님, 2023년 2월 21일
Dear DaveWe are thrilled to learn you have enjoyed our team’s service and we would like to express our heartfelt appreciation for your lovely compliments. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays.Warmest RegardsRaine ChuaOperations Manager

8/10 - 좋아요

Bernardo 님, Chula Vista

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to shopping area and restaurants
2023년 2월에 7박 숙박함
답변 제공: Raine Chua 님, 2023년 2월 21일
Dear BernardoWe are delighted yo you had enjoyed most aspects of your stay with us and had found our location ideal and convenient. We hope you had a memorable stay with us on your recent trip.It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays.Warmest RegardsRaine ChuaOperations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Comfortable Stay in Singapore
Very comfortable and spacious room with good kitchen facilities and small balcony. Bit noisy at night with the ground level restaurants in the courtyard below. The in-bath shower is difficult to enter/exit and slippery, not good for anyone with mobility issues. Would request a walk-in shower for future bookings.
2022년 12월에 9박 숙박함
답변 제공: Raine 님, 2023년 1월 9일
Dear AnonymousIt is wonderful to hear you enjoyed our service and found our spacious apartment to be an ideal for your recent stay. We do regret to learn the only detraction of your stay as the lack of separate shower and we wish to inform that our 1 Bedroom Terrace and above do have the option of a separate standing shower and might suit your preferences. Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager