JEN Singapore Orchardgateway by Shangri-La

Central Singapore hotel connected to a shopping center, steps from Orchard Central

Choose dates to view prices

Where to?

Dates

November 2025

18

December 2025

Outdoor pool, open 6:00 AM to 10:30 PM, free cabanas, pool umbrellas

Deluxe Room (Family) | In-room safe, desk, blackout drapes, iron/ironing board

In-room safe, desk, blackout drapes, iron/ironing board

Steps from the National Museum and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La offers international dishes at Makan at Jen. Guests can unwind in the spa tub or enjoy the rooftop pool with cabanas and sun loungers. Visitors consistently praise the attentive staff.

Wonderful

Popular amenities

Hot Tub
Bar
Room service

₩328,900 total

includes taxes & fees

Dec 7 - Dec 8

Room options

Check availability for these dates

Tonight

Nov 18 - Nov 19

Tomorrow

Nov 19 - Nov 20

All rooms

1 bed

2 beds

Showing 27 of 27 rooms

Club Deluxe Room

Sleeps 3

Deluxe Room, 1 King Bed

Very good

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

32 sq m
Sleeps 4
1 King Bed

Deluxe Room (Family)

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

47 sq m
Sleeps 4
1 King Bed

Superior Room, 1 King Bed, City View

Excellent

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

27 sq m
City view
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

27 sq m
Sleeps 3
1 King Bed

Panorama Club Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

55 sq m
City view
Sleeps 4
1 King Bed

Club Deluxe Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

32 sq m
Sleeps 4
1 King Bed

Club Room, 1 King Bed

Excellent

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

27 sq m
Sleeps 3
1 King Bed

Superior Twin Room, City View

Excellent

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

27 sq m
City view
Sleeps 3
2 Twin Beds

Superior Twin Room

Excellent

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

27 sq m
Sleeps 3
2 Twin Beds

Club Twin Room

Excellent

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

27 sq m
Sleeps 3
2 Twin Beds

Deluxe Family Room

Sleeps 3

Superior Twin Room

Exceptional

Sleeps 2

Superior king Room

Sleeps 2

Deluxe twin Room

Sleeps 2

Deluxe King Room

Sleeps 3

Superior City View twin Room

Sleeps 2

Superior City View king Room

Sleeps 2

Club twin Room

Sleeps 2

Club king Room

Sleeps 2

Club Panorama twin Room

Sleeps 2

Club Panorama king Room

Sleeps 3

Superior Room

Sleeps 2

Deluxe Room

Sleeps 3

Superior City View Room

Sleeps 2

Club Room

Sleeps 2

Club Panorama Room

Sleeps 2

About the neighborhood

277 Orchard Road, Singapore, 238858

What's nearby

Orchard Central - 1 min walk - 0.1 km
313@Somerset - 1 min walk - 0.1 km
Orchard Road - 2 min walk - 0.2 km
ION Orchard - 10 min walk - 0.9 km
National Museum of Singapore - 15 min walk - 1.3 km

Getting around

Somerset Station - 1 min walk
Kempas Baru Station - 33 min drive
Singapore Changi Airport (SIN) - 29 min drive

Restaurants

‪Heytea - ‬3 min walk
‪Saizeriya Ristorante E Caffe - ‬1 min walk
‪Tsuta - ‬3 min walk
‪D'life Orchard Gateway - ‬1 min walk
‪Coffeesmith - ‬1 min walk

About this property

JEN Singapore Orchardgateway by Shangri-La

Upscale hotel near National Museum of Singapore

Located close to Orchard Central and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Makan at Jen, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.

Other perks include:

An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
Free self parking
Buffet breakfast (surcharge), bike rentals, and express check-out
Express check-in, a porter/bellhop, and meeting rooms
Guest reviews say great things the pool, helpful staff, and proximity to shopping

Room features

All 499 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak well of the clean rooms at the property.

Extra conveniences in all rooms include:

Bathrooms with free toiletries and hair dryers
40-inch flat-screen TVs with cable channels
Free infant beds, coffee/tea makers, and daily housekeeping

Similar properties

Pool
Hot Tub
Spa
Kids pool

₩241,628 total

includes taxes & fees

Dec 7 - Dec 8

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 45.14 for adults and SGD 22.57 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Makan at Jen
Trippi

Things to do

24-hour health club
Bicycle rentals
Hot tub
Outdoor pool

Family friendly

In-room crib
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

452 square feet of conference space
Computer station
Meeting rooms

Outdoors

Free pool cabanas
Pool loungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)

More

10 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

40-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Limited room service

More

Air conditioning
Desk
Free local calls
Iron/ironing board on request
Laptop-compatible safe
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for SGD 107.91 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
Rollaway bed fee: SGD 107.91 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:30 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Traders Hotel

Traders Orchardgateway Hotel Singapore

Traders Orchardgateway Singapore

Hotel Jen Orchardgateway Singapore Shangri-La

Hotel Jen Orchardgateway

Jen Orchardgateway Singapore

Jen Orchardgateway

Hotel Jen Orchardgateway Shangri-La

Jen Orchardgateway Shangri-La

Hotel Jen Orchardgateway Singapore by Shangri La

Hotel Jen Orchardgateway Singapore Shangri-La

Hotel Jen Orchardgateway Shangri-La

Jen Orchardgateway Singapore Shangri-La

Jen Orchardgateway Shangri-La

Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore

Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel

Hotel Hotel Jen Orchardgateway Singapore by Shangri-La

Traders Orchardgateway Hotel Singapore

Hotel Jen Orchardgateway Singapore by Shangri La

Hotel Jen Orchardgateway Singapore by Shangri-La Singapore

Hotel Jen Orchardgateway Singapore

Jen Orchardgateway Shangri La

Frequently asked questions

Does JEN Singapore Orchardgateway by Shangri-La have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:30 PM.

How much does it cost to stay at JEN Singapore Orchardgateway by Shangri-La?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Orchardgateway by Shangri-La on Dec 7, 2025 start from ₩274,309, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Singapore Orchardgateway by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JEN Singapore Orchardgateway by Shangri-La?

Check-in begins at 3:00 PM.

What time is check-out at JEN Singapore Orchardgateway by Shangri-La?

Check-out is at noon.

Where is JEN Singapore Orchardgateway by Shangri-La located?

Located in Orchard, this hotel is within 1 mi (2 km) of Orchard Central, National Museum of Singapore, and Peranakan Museum. Somerset Station is only a 2-minute walk and Dhoby Ghaut Station is 10 minutes.

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JEN Singapore Orchardgateway by Shangri-La Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

10/10 Excellent

Tan

Nov 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great hotel, great location, great breakfasts

Stayed 7 nights in Oct 2025

10/10 Excellent

Ka Hoo

Nov 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Location is great and the staff is super friendly

Stayed 4 nights in Nov 2025

10/10 Excellent

adrian

Nov 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Slick service, great breakfast and well located

Stayed 3 nights in Nov 2025

10/10 Excellent

Nicholas

Nov 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, staff was very friendly and helpful.

Stayed 3 nights in Nov 2025

10/10 Excellent

Gordon James

Nov 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent, centrally located hotel that is a great advert for Singapore

Stayed 5 nights in Nov 2025

10/10 Excellent

Sarah

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, well-designed rooms and a rooftop pool with a view.

Stayed 3 nights in Oct 2025

8/10 Good

Sum Yee

Nov 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Location is good. Staff is professional.

Stayed 1 night in Nov 2025

10/10 Excellent

Vinodhkumar

Oct 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay for 4 nights, very convenient for shopping and travelling around the city using the metro

Stayed 4 nights in Oct 2025

10/10 Excellent

Clair

Oct 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean and ideally located but it was the staff that made the difference. Every staff member I encountered was so friendly and helpful. Would definitely stay here again.

Stayed 7 nights in Oct 2025

10/10 Excellent

Sri Harsha

Sep 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel and service, staff were amazing

Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Sep 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, easy to walk, plenty of places to eat

Stayed 6 nights in Sep 2025

10/10 Excellent

Elgan

Sep 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great central location for shopping

Stayed 3 nights in Sep 2025

8/10 Good

Yasir

Nov 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amenities

Stayed 4 nights in Oct 2025

10/10 Excellent

Nina

Nov 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was incredible, We arrived late and had a nice easy check in. Mentioned that we had an early flight the next day so they had a packed breakfast for us to take with us in the cab along with a coffee! Amazing experience! Thank you.

Stayed 1 night in Nov 2025

8/10 Good

Paul

Nov 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was spotless, modern and well-appointed. The hotel is in a great location for shopping on Orchard Road, and the MRT (Subway) entrance is conveniently located right next to the hotel entrance. Very convenient and easy way to travel anywhere in Singapore. The rooftop bar and pool is great t relacx after a days sight seeing.

Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Nov 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love staying here. Always our stop over to Europe. Recommend it to everyone. The pool is a highlight. Thank you. We will continue to return. Jason Speedy

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa Kommel

Nov 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was fantastic! Buffets breakie was great, the staff at front desk always helpful, the maid service was great! We had the same person every day and she was amazing!! The pool was great but could use a few more loungers as people stayed in theirs all day and others had to sit on other non lounging options but the view was fabulous!

Stayed 6 nights in Oct 2025

10/10 Excellent

Aaron

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location especially if catching the MRT/ public transport. Great rooms and love the vibe of the hotel. Clean, the AC did smell abit musty if set to a mid temperature, only at 16 did it not smell. Otherwise great place!

Stayed 1 night in Oct 2025