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소피텔 싱가포르 시티 센터 여행 후기

5 out of 5
소피텔 싱가포르 시티 센터
9 Wallich Street, Singapore, SG

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 254개 이용 후기 중 184개" "
평점 8 - 좋아요. 254개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 254개 이용 후기 중 10개" "
평점 4 - 별로예요. 254개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 254개 이용 후기 중 4개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

JONG HOI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Shawna Inhee

2023년 4월에 1박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 4월 30일
Bonjour Shawna Inhee, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

JAEHOON

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2022년 11월 1일
Bonjour Jaehoon, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the review.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
비염 때문에 먼지 있으면 재채기와 콧물에 하루 종일 시달렸는데 여기는 먼지가 없어서 아주 좋았다. 화장실 문 구조가 조금 특이했고, 욕조와 욕조 받침? 그리고 반신욕 할 소금도 있는데 냄새도 너무 좋고 전반적으로 다 좋았다. 역도 바로 옆에 있어서 드나들기 쉬움!
2019년 7월에 3박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2019년 8월 26일
Bonjour We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot!

8/10 - 좋아요

Koo Hwan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2019년 8월 26일
Bonjour It is a pleasure to read that you had an excellent stay with us and enjoyed our friendly hospitality. We hope you will enjoy your stay with us again the next time. A bientot!

8/10 - 좋아요

Gyeongeun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설은 좋으나 숙소 위치가 조금 아쉬움
2018년 12월에 1박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2019년 1월 14일
Bonjour We are delighted to learn of your wonderful stay with us. We hope to be able to welcome you back to the hotel in the near future. A bientot! Sofitel Singapore City Centre

8/10 - 좋아요

Min Jung

좋아요: 직원 및 서비스, 객실의 편안함
청결에 신경써야할 듯..
객실 어메니티 등은 섬세하게 준비되어 있는것들이 많아서 좋았는데..침구류에서 걸레 덜말린 냄새가 났고 침대들 사이가 제대로 청소되지 읺아 눈에 보이는 먼지같은것들이 숙박 내내 보였음. 위치는 탄종파가역 바로 앞이라 매우 편했음
2018년 10월에 4박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2018년 10월 26일
Bonjour Thank you for taking time to complete our Guest Satisfaction survey. We apologize for any inconvenience during your last visit. While we know that the overall of your stay was good, we hope to do better for your next day. We look forward to welcoming you again soon. A bientot! Sofitel Singapore City Centre

8/10 - 좋아요

태양

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋습니다.
좋습니다.
2018년 9월에 2박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2018년 9월 14일
Bonjour It is a pleasure to read you had an excellent stay with us and enjoyed our friendly hospitality. We hope to invite you to stay with us again the next time. A bientot!

8/10 - 좋아요

King

좋아요: 청결 상태, 직원 및 서비스
Room was too dark. Libby was on the fifth floor. We had to take the elevator twice to get to our room.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Widyaningsih

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

KWAN FUNG 님, Shatin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
just downstairs of the MRt station
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Michael

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

6/10 - 괜찮아요

Satoru

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

George

출장 여행
2023년 11월에 6박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 12월 7일
Bonjour George, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction surveyWe are delighted to learn of your wonderful stay with us.We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

CARLOS

2023년 11월에 5박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 11월 24일
Bonjour CARLOS, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive a positive ratings and to know that your stay experience was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. À bientôt Sofitel Singapore City Centre

10/10 - 훌륭해요

Julian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you guys for making our stay a very satisfying one, the hotel felt great this time around, we enjoyed our stay to the fullest. Staff went out of their way to be helpful and the cherry on top was allowing us to check out at 16:00 since we had a flight late in the evening.
답변 제공: Sofitel Singapore City Centre 님, 2023년 11월 24일
Bonjour Julian, Greetings from Sofitel Singapore City Centre!It is with great pleasure to hear that you’ve had a wonderful experience!We are delighted you appreciated our service, feeling genuinely taken care of and have had an enjoyable stay with us! À bientôt Sofitel Singapore City Centre

8/10 - 좋아요

Elena

좋아요: 청결 상태, 숙박 시설 상태 및 시설
El hotel es maravilloso, con habitaciones grandes, amplias, limpias, con todos los servicios cerca. No obstante, en el desayuno no reponen lo que se gasta, algo que en un hotel de esta categoría no esperabamos. Además, los camareros fueron muy lentos.
2023년 11월에 1박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 11월 24일
Bonjour Elena, Greetings from Sofitel Singapore City Centre! We do apologize for any inconveniences during your last visit. While we know that the overall of your stay especially our rooms and friendly ambassadors were good, we hope to do better for your next day.We look forward to welcoming you again soon.À bientôt Sofitel Singapore City Centre

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 9박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 8월 9일
Bonjour, Greetings from Sofitel Singapore City Centre! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

yukako

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 7월 27일
Bonjour Yukako, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

ABDULAZIZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel in a good place
2023년 6월에 6박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 7월 27일
Bonjour Abdulaziz, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

Natalia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room, pool, breakfast buffet, and restaurant. Beautiful decorations!
2023년 6월에 2박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 7월 27일
Bonjour Natalia, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Underwhelming stay
Check in was horrible and took longer than it should. Breakfast was expensive and lacking in quality. Pastries were not up to standard to a 5 star hotel. Room was spacious but lack in amenities. Shower caps and cotton buds had to be requested. Gym was very small and don't have heavier weights. Pool was overcrowded.
2023년 5월에 2박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 6월 5일
Bonjour Anonymous,Greetings from Sofitel Singapore City Centre! We regret to hear that some aspects of your stay did not meet our high standards. Please be assured that these comments have been taken very seriously and will be addressed to the appropriate departments. We very much hope that we will be able to connect with you more and learn about your experience. Do reach out to us and we await your favorable reply.À bientôt

10/10 - 훌륭해요

reginald

2023년 4월에 7박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 5월 16일
Bonjour reginald, Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your experience. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

8/10 - 좋아요

maria

2023년 4월에 3박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 4월 13일
Bonjour , Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

MUN KEONG

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 4월 30일
Bonjour MUN KEONG, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

Pascal 님, Gardanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Au pied du MRT, le Sofitel est à 5 minutes de Chinatown a pied pour le shopping et la street food. Les suites sont spacieuses, calmes et bien équipées avec un minibar gratuit et un salon confortable. Sans hésitation, nous reviendrons
답변 제공: Sofitel Singapore City Centre 님, 2023년 3월 27일
Bonjour Pascal, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 3월 22일
Bonjour charles, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the Guest survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

8/10 - 좋아요

Mei Ling Celine

2023년 3월에 5박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 3월 17일
Bonjour Celine, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

8/10 - 좋아요

POYAO

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 2월에 3박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 3월 1일
Bonjour POYAO, Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your ratings on your stay experience.We are delighted to learn of your wonderful stay with us.We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

Laurence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great 3 days
We spend three nights at the Sofitel. The hotel was wonderful and very conveniently situated.
2023년 1월에 3박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 2월 10일
Bonjour Laurence,Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your wonderful experience. It gives us great pleasure to know that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable.We look forward to warmly welcoming you back again soon.A bientot! Sofitel Singapore City Centre

8/10 - 좋아요

Po Wah Chris

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 1월에 3박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 2월 7일
Bonjour Po Wah Chris, Greetings from Sofitel Singapore City Centre! Thank you very much for taking the time to share your kind feedback.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

Quentin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel. Great location.
Excellent hotel. Staff well trained and helpful. Good value for a hotel of this quality. Slight downside is the lack of guest parking. We had a staycation and ended up spending quite a bit on parking in the city centre.
2023년 1월에 1박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2023년 1월 9일
Bonjour Quentin, Thank you for taking time to share your feedback.We are pleased to hear that you had a good experience during your stay here with us. We sincerely apologize for the challenge you encountered with regards to the carpark charges. Please note that the car park belongs to Tanjong Pagar Centre and the hotel does not provide complimentary parking for our guests. Nevertheless, we are exploring a future partnership with Tanjong Pagar Centre on the carpark usage. We thank you for the feedback and and we hope to see you back with us soon. Best Regards, Sofitel Singapore City Centre

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 3박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2022년 12월 8일
Bonjour, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the survey.We are delighted to learn of your wonderful stay with us. We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre

4/10 - 별로예요

Tom

2022년 10월에 2박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2022년 10월 25일
Bonjour Tom,Greetings from Sofitel Singapore City Centre! We are disappointed to learn of your stay experience at our hotel and it is certainly not the kind of impression we would like you to leave us with. Our team takes a lot of pride in making each guest’s experience as pleasant as possible and we apologize that we failed to do so. From all of us at Sofitel Singapore City Centre, we look forward to welcoming you back again for a stellar experience you will thoroughly enjoy.A bientot! Sofitel Singapore City Centre

8/10 - 좋아요

Mark

2022년 10월에 1박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2022년 10월 10일
Bonjour Mark, Greetings from Sofitel Singapore City Centre! It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot! Sofitel Singapore City Centre

8/10 - 좋아요

Simone 님, Dacula

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place
2022년 9월에 3박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2022년 9월 6일
Bonjour Simone, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the review.We are delighted to read that you had a comfortable stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

6/10 - 괜찮아요

Kiaran

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
2022년 7월에 4박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2022년 9월 6일
Bonjour Kiaran, Greetings from Sofitel Singapore City Centre! It is encouraging to learn that you had enjoyed the stay with us.We are hoping to be able to welcome you to the hotel again in the near future.A bientot! Sofitel Singapore City Centre

10/10 - 훌륭해요

makys

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfecta!
2022년 7월에 3박 숙박함
답변 제공: Sofitel Singapore City Centre 님, 2022년 9월 6일
Bonjour makys, Greetings from Sofitel Singapore City Centre! It is encouraging to learn that you had enjoyed the stay with us.We are hoping to be able to welcome you to the hotel again in the near future.A bientot! Sofitel Singapore City Centre

6/10 - 괜찮아요

Jennifer

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
very convenient, a lot of restaurants around.
2022년 3월에 4박 숙박함

10/10 - 훌륭해요

Kah Hoo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay!
Stay is amazing & clean. Hotel is near lots of japanese restaurants.
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Pei Li

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, average service
The location of this hotel is excellent, comfortable hotel design but service could be better in terms of timeliness, and sufficient manpower. The room will only be cleaned after 4pm if they have high check-ins, also for the gyms/ pool access there are insufficient service staff to do the key exchange resulting in extended wait/ queue.
2022년 2월에 3박 숙박함

10/10 - 훌륭해요

Janice

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room is very spacious, it has a large working area, big bed, large toilet with both shower and bathing area, and still can have space to do yoga. the room is new and clean. it has a large window with good view to the swimming pool. very comfortable. really enjoy the time in the room listening to the music.
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay!
Apart from a dead fly stuck to the side of the milk flask at breakfast, the power trip to the toilet lighting, everything else was excellent.
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Cornelia

가족 여행
별로예요: 직원 및 서비스
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
Our staycation
During our checked in, was slow, & we r also Accor membership but was told that we can’t used Accor membership benefits due to third party booking, late checkout was not given as per our requirements, the room was given at 12xx was requested because our friends was a platinum Accor membership (he was given 18xx) Hotel stuff mentioned that day was fully booked not able to give us on the same floor with them, the hotel room we stayed, was weird- middle of the night - room light was automatically light up every 1 hour, we were disturbed & disappointed, next day during our morning breakfast we cannot go in unless everyone was available & we need to wait stupidly outside the restaurant & crowded with guests, defeat the purpose. We hope the hotel management can look into all these & flexibility about third party checking in thanks
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함