“Unfortunately, our stay did not meet our expectations at all. We had booked and expected a 4-star hotel, but instead we were accommodated in a 3-star property that appeared quite run-down overall.
We were particularly disappointed by the additional charges. Although use of the pool had been advertised, we were charged €2.50 for each towel. On top of that, there was an additional reception fee, while the tourist tax was charged separately as well. In our opinion, such extra costs should be...