Smithfield, Illinois hotel rooms at the Best Western

"The bed was comfortable, and the room was quiet."

"Clean room & Excellent service"

"The whole place is so clean and cozy. "

"Booked with Expedia who said hotel acknowledged reservation but at check in, said no reservation. Front desk has no computer. Expedia tried calling multiple times but call was disconnected. Given room and resolved in AM. Room door didn't lock. Bed stiff. Shower scorching hot. Cleanliness very questionable. Recommend driving 30 miles to another hotel."

"I tried to check in but the office was closed. Got charged a new show fee"