โHorrible place on this family trip to Boston. It is my fault to select this place. Needed more study hotel information. Sully staff on reception desk, which is so small enough for one guest to check in. Don' t wanna think about this.โ
โI checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king roomโthe room we originally paid for. No apology, no explanation.
Unfortunately, the problems didnโt end there. The new room had a clogged sink that wouldnโt drain at all. We called the front desk, and it took 30 minutes for someone to show up. The...
โStaff were very nice and helpful. Location was great for our trip. Very noisy around midnight to 1am with racing cars or something in the area. Hall/room carpets looked a bit worn/ aged. Room was good size. Beds and bathroom were fine. โ
