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솔리마르 소마 비치 여행 후기

4 out of 5
솔리마르 소마 비치
KM 49 Hurghada - Safaga Road, Soma Bay, Red Sea Governorate

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 79개 이용 후기 중 54개" "
평점 8 - 좋아요. 79개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 79개 이용 후기 중 5개" "
평점 4 - 별로예요. 79개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 79개 이용 후기 중 0개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Anna Maj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 8박 숙박함
답변 제공: Morsi Ali 님, 2024년 4월 28일
Dear our valued guest , First of all, we would like to thank you for choosing Solymar Soma Beach Resort to spend your holidays here with us. We would like to apologize for any inconvenience during your stay. The reviews of each guest are taken seriously and taken into account. We always strive to ensure the complete satisfaction of our guests and will be very happy to see you in the future. Looking forward to seeing you again soon. Best wishes

6/10 - 괜찮아요

Sara Elisabeth

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Morsi Ali 님, 2024년 4월 13일
Dear Guest, Thank you for choosing Solymar Soma Beach and thank you for your feedback. Best Regards, Solymar Soma Beach

8/10 - 좋아요

Jörg

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sauberkeit: Zimmer sehr sauber. In der Dusche waren kleinere Stellen defekt. Kleiner, unwesentlicher Abzug dafür. Personal: Für unseren Geschmack schon zu aufdringlich. Die Ägypter sind sehr sehr nette Menschen (in der Erwartung eines Trinkgeldes :)). Folgt das nicht, kann der zweite Cocktail schon mal komplett anders schmecken.. Abzug für die Unterschiedliche Qualität. Hinweis Tauchschule im Hotel: Meine Partnerin wurde von einem polnisch sprachigen Mitarbeitenden der Schule verbal sexuell belästigt. Uns ist aufgefallen, dass er sich ungefragt zu anderen weiblichen Gästen auf die Liege gesetzt und die Nähe gesucht hat. Unprofessionelles Vehalten - wir empfehlen definitiv alternative Anbieter! Lage: Ideale Lage für einen Ausflug nach Luxor, da die Fahrtzeit im Vergleich zum Start in Hurghada eine Stunde kürzer ist. Jedoch recht weit, um andere Ausflüge Richtung Makadi/Hurghada zu unternehmen. Wir empfehlen einen Aufenthalt in z.B Makadi Bay als „Zwischenlösung“. Einer der beiden Pools war außer Betrieb. Essen & Trinken: Allgemein gute Qualität. Leider gibt es keinen frischen O-Saft. Am An-/Abreisetag lässt die Qualität des Buffets zu wünschen übrig. Fazit: Die hervorragende Bewertung des Hotels auf Google (4,9 Sterne) ist für uns nicht nachvollziehbar. Wir würden 3,5-4 von 5 Sternen geben. Beim nächsten Mal werden wir doch ein 5 Sterne Hotel buchen und uns nicht von einer hervorragenden Bewertung eines 4 Sterne Hotels leiten lassen :)
2024년 2월에 8박 숙박함
답변 제공: Sherif Arafa 님, 2024년 3월 8일
Dear our valued guest , First of all, we would like to thank you for choosing Solymar Soma Beach Resort to spend your holidays here with us. We would like to apologize for any inconvenience during your stay. The reviews of each guest are taken seriously and taken into account. We always strive to ensure the complete satisfaction of our guests and will be very happy to see you in the future. Looking forward to seeing you again soon. Best wishes

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Morsi Ali 님, 2024년 4월 13일
Dear guestThank you very much for choosing the Solymar Soma Beach for your holiday and for taking the time to share your experience with us.It's great to see that you spent a relaxing holiday with us and that you really liked our entire hotel complex.We are happy to share your positive feedback with all colleagues.Your positive feedback is a real motivation for all of us, as we always try to make our guests have a wonderful holiday, so we are proud to see that you have succeeded.The entire team would be very happy if we could welcome you again

10/10 - 훌륭해요

Peter

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Dieses Hotel wirkt schonmal sehr durch die hervorragenden Angestellten! Rezeption, die Bedienung im Restaurant und an den Bars. Eltern mit Kindern kommen auch auf ihre Kosten. Kinderessen, Kinder Animation, Schwimmbecken, alles Kindergerecht. Dieses Hotel hat unentdeckte Talente wie an der Circle Bar. Barkeeper sind hervorragend! Die Kueche ist abwecheselungsreich , frisch und schmackhaft. Die Sauberkeit vorbildlich! Ich komme gerne wieder.
2024년 2월에 7박 숙박함
답변 제공: Sherif Arafa 님, 2024년 2월 13일
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

6/10 - 괜찮아요

Tomasz

2023년 11월에 5박 숙박함
답변 제공: Morsi Ali 님, 2024년 2월 13일
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

8/10 - 좋아요

Hauke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice and relaxing stay
2023년 10월에 5박 숙박함
답변 제공: Sherif Arafa 님, 2023년 11월 10일
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon.With sunny greetings

10/10 - 훌륭해요

Sylvia Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect stay in a nice hotel with great staff. If you need Wlan, buy a Sim card at the airport. Great fantastic food.
2023년 10월에 8박 숙박함
답변 제공: Sherif Arafa 님, 2023년 10월 22일
Dear Guest,Warm greetings from the sunny Solymar Soma Beach.Thank you very much for your stay and for the excellent review you have given to our hotel. We really appreciate your support. We look forward to welcoming you back to our hotel soon

10/10 - 훌륭해요

Marco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Especially the outstanding service and variety and quality of food have been great
2023년 10월에 7박 숙박함
답변 제공: Sherif Arafa 님, 2023년 10월 17일
Dear Mr. Marco, First of all, we would like to thank you for choosing Solymar Soma Beach for your holiday, we were very pleased and grateful to receive such a very detailed review, which shows how much you have enjoyed each service plus the location and the view of our resort, we would like to thank you for the time you spent to write such inspiring review, which Is Motivating and encouraging our team members, we will be looking forward to welcome you again at your second home. Best wishes. Hany El-Alfy General Manager Solymar Soma Beach

10/10 - 훌륭해요

Eman

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Animation team was very entertaining ,friendly and welcoming , staff all over the property was super helpful ! Sayeed ( mr bean ) at the main restaurant was funny and super helpful ! The over all vibe of the resort force you to cheer up and have a great time no matter what your mood is ;) My boys loved the ( entertainer of short stature) he was super nice !! And we thank him for the good time we had ! Also big shout out to Mustafa the dive instructor who managed to make us all feel comfortable enough to try diving even my 10 year old who usually panics had an unforgettable experience !! Thank you all we will defiantly be back !
답변 제공: Morsi Ali 님, 2023년 10월 2일
Dear Ms. Eman ,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

10/10 - 훌륭해요

Juliane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles 4* Hotel mit erstklassigem Service und guten Essen
2023년 9월에 10박 숙박함
답변 제공: Sherif Arafa 님, 2023년 9월 23일
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

8/10 - 좋아요

Ayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sherif Arafa 님, 2023년 9월 23일
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

10/10 - 훌륭해요

Sandra

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent rapport qualité/prix, excellent séjour !
Super séjour ! Hôtel parfaitement propre. Jolie plage privée et 2 grandes piscines. Gros efforts faits pour les spectacles / animations du soir (spectacle flyboard dans la piscine par ex) et plus globalement pour les animations tout au long de la journée pour nous occuper, c’était vraiment bien. 2 restaurants avec buffet ouverts tous les jours avec large amplitude horaire. Il est possible de manger quasiment à toute heure et même en arrivant à la fin du service, vous trouverez de tout. 2 excellents restaurants à la carte (égyptien et italien) sont disponibles. Pensez à les réserver suffisamment tôt pdt votre séjour. Personnel très serviable, disponible et réactif (par ex lorsque nous avons demandé à avoir une table à repasser). Staff à nos petits soins pour savoir si nous voulons boire qqch, si tout était OK. Pressing testé et approuvé, linge rendu impeccable et sous blister. Eau en bouteille à volonté tout au long de la journée, très appréciable. A noter quelques points d’amélioration mineurs qui ne remettent pas en cause la qualité de l’hôtel. La communication peut être difficile avec certains membres du staff qui parlent très peu anglais. Parasols un peu fins (prévoyez bcp de crème solaire 😊) et pas de pommeau de douche dans la salle de bain. En bref, nous avons adoré notre séjour au Solymar. Nous recommandons vivement cet hôtel. Le rapport rapport qualité/prix est vraiment excellent ! C’est une valeur sure, n’hésitez pas ! Encore merci à toute l’équipe.
2023년 9월에 5박 숙박함
답변 제공: Sherif Arafa 님, 2023년 9월 23일
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

10/10 - 훌륭해요

Fadi Nabil Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Sherif Arafa 님, 2023년 9월 10일
Dear Mr. Fadi,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

6/10 - 괜찮아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스
The property and staff are amazing. What was unacceptable was the poor food quality. My son refused to eat during the 3 night stay. It’s quite disappointing since everything else was on point. I would have been prepared to pay more if that meant no compromises on the quality of the food in this all inclusive stay. Again through the staff were amazing and did what they could to handle our concerns.
2023년 7월에 3박 숙박함
답변 제공: Sherif Arafa 님, 2023년 8월 8일
Dear Mr. Ahmed,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.Hany ElalfyGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel der Mittelklasse
Alles in allem schöne Anlage was Garten betrifft, gut für Familien die ein Animationsprogramm wollen. Essen war ok, viel Auswahl am Buffet, Geschmack mittelmässig. Unser Zimmer hatte leider einen komischen Geruch. Zimmer sauber aber auch schon etwas in Jahre gekommen. Was etwas nervig ist, die Angestellten sind zwar freundlich aber man hat ständig das Gefühl, dass sie auf Trinkgeld warten. Verständlich aber könnte weniger aufdringlich sein.
2023년 7월에 1박 숙박함
답변 제공: Sherif Arafa 님, 2023년 7월 4일
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 - 훌륭해요

Nahed

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very courteous, helpful, knowledgeable.
2023년 6월에 5박 숙박함
답변 제공: Sherif Arafa 님, 2023년 7월 4일
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 - 훌륭해요

Daniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff really goes above and beyond.
2023년 6월에 5박 숙박함
답변 제공: Sherif Arafa 님, 2023년 7월 3일
Dear Mr. Daniel ,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 - 훌륭해요

Ramil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very hard to find anything to complain about
2023년 6월에 7박 숙박함
답변 제공: Sherif Arafa 님, 2023년 7월 4일
Dear Our Valued Guest,Greetings from Solymar Soma Beach.Thank you very much for the nice detailed review, kind words and the time you saved to write it.Recommending the hotel for our future guests from you is always appreciated.it’s a pleasure to know that you have enjoyed our services and the hotel facilities specially our team hospitality. Team members will be very happy to read your review. We are looking forward to welcoming you, your family and friends again soon and on many coming returns.Best regards from all the team.sincerelyHany ElalfyHotel General Manager

10/10 - 훌륭해요

Julia Elisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ich (23) war mit meinem Freund (21) in diesem Hotel. Was wir besonders hervorheben möchten, ist das freundliche und sehr zuvorkommende Personal. Sobald man am Tisch sitzt, wird man nach Getränken gefragt (man musste nie lange auf etwas warten). Die Animateure sind sehr lustig und machen eine tolle Stimmung. Man wird überall begrüsst und man wird immer wieder gefragt, ob alles gut ist oder ob man etwas braucht. So ein aufmerksames und nettes Personal hatten wir wirklich noch nie zuvor in einem Hotel. Die Zimmer sind sehr sauber. Wir fanden es toll, dass man eine eigene Strandtasche erhielt und die Strandtücher direkt auf dem Zimmer vom Putzpersonal ausgewechselt wurden (somit musste man zu keiner bestimmten Zeit neue Tücher holen gehen). Das Essen war lecker und vielseitig und empfehlenswert sind auch die anderen Restaurants (ägyptisch und italienisch). Der Strand ist sauber und es hat immer Platz (man muss nicht Liegen reservieren gehen, ausser in den vordersten Reihen vlt.) Auch der Pool ist ebenfalls sauber und wird auch mehrmals täglich gereinigt (nicht nur abends). Es gibt verschiedene Aktivitäten (welche auch früh genug angekündigt werden, sodass man nicht ständig auf die Uhr schauen muss, um nichts zu verpassen). Es hat auch neben den Animationsaktivitäten einiges zur Verfügung wie Billard, Dart, PingPong, Tischfussball oder Spiele am Strand (alles kostenlos). Wir empfehlen dieses Hotel sehr und können uns gut vorstellen, wieder mal dorthin zu gehen.
2023년 4월에 9박 숙박함

10/10 - 훌륭해요

Pascal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Hotel
Sehr schöne Anlage. Das Personal ist sehr Aufmerksam und Hilfsbereit. Einzig die Schallisolierung in den Zimmern könnte besser sein.
2023년 4월에 9박 숙박함
답변 제공: Morsi Ali 님, 2023년 4월 17일
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

10/10 - 훌륭해요

Davide

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tutto bellissimo
2023년 4월에 7박 숙박함
답변 제공: Morsi Ali 님, 2023년 4월 17일
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

10/10 - 훌륭해요

Jörg Walter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toller Service, sehr saubere Anlage, schöne Zimmer, gute Essensauswahl, schöne große Poolanlage, tolles Spaangebot, guter Gym.
2023년 4월에 7박 숙박함
답변 제공: Morsi Ali 님, 2023년 4월 17일
Dear guest,We sincerely thank you for your recent stay at Solymar Soma Beach and for the time taken to share your great feedback with us. It is our pleasure to see that you have truly enjoyed your vacation and all aspects of our hotel. Of course, we will gladly share your generous words of praise with all our employees. Thank you one more time for your outstanding feedback and appreciation- this is the greatest reward for us.We hope to welcome you back again soon and remain in the meantime with sunny regards from the Red Sea,Your Guest Relations Solymar Soma Beach

4/10 - 별로예요

Rui Jorge Cardoso

연인과의 여행
Gentillesse du personnel
2023년 4월에 7박 숙박함
답변 제공: Morsi Ali 님, 2023년 4월 17일
Dear Rui,Thank you for choosing Solymar Soma Beach to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.

8/10 - 좋아요

Dejan

10/10 - 훌륭해요

Jens Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and safe relaxation in Safaga
All the important basics are great: security, cleanliness, food safety, and service. The staff is attentive, they greet you and try to help whenever you seem in need. Excellent attitude towards service. Great place to relax with Luxor trip and snorkling trip to the reef as must-do. Good capacity on beach, pool, and in restaurants. Good food selection and especially for dessert lovers. All together good value. To improve: the beds are on the hard side and a bit short for people above 1.9 m. Fish served is typically pangasius and we would have loved to have fresh fish from Red Sea at least 1 or 2 times in a week - at added cost in the a la carte restaurants if needed.
2022년 11월에 7박 숙박함
답변 제공: Morsi Ali 님, 2022년 11월 29일
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

8/10 - 좋아요

Nevine

2022년 9월에 4박 숙박함

10/10 - 훌륭해요

Wahib

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel and the restaurant staff was amazing and attentive! Good variety of food. Only negative was the amphitheater where the nightly entertainment was held- VERY VERY uncomfortable. No back and you are sitting on concrete no chairs.
2022년 7월에 12박 숙박함
답변 제공: Hany Elalfy General Manager 님, 2022년 10월 9일
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

10/10 - 훌륭해요

Fabrice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout est très bien. Accès piscine comme à la mer très propre. Personnel au plus près de vous respect gentillesse serviabilité enfin bref top
2022년 8월에 7박 숙박함
답변 제공: Hany Elalfy General Manager 님, 2022년 8월 22일
Dear Our Valued Guest,Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. We hope that you can still remember some nice moments. We would be very happy to welcome you again as our guests.Best RegardsHany ElalfyGeneral Manager

10/10 - 훌륭해요

Rabia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 8박 숙박함

10/10 - 훌륭해요

Mohamed

2022년 7월에 7박 숙박함
답변 제공: Morsi Ali 님, 2022년 7월 20일
Dear Mr. Mohamed, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

6/10 - 괜찮아요

Mohammed Said Abdelrahman

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
What I liked was:- The food and the variety of it. The housekeeping staff were helpful. What I did not like:- The reception staff are gloomy and unfriendly. The beach was full of Jellyfish and there was no warning signs at all as if they were not bothered about the peoples’ safety. The animation team members and most of the staff prefer to engage with others nationalities but not Egyptians which is sad to see that in your country.
2022년 5월에 8박 숙박함
답변 제공: Hany Elalfy General Manager 님, 2022년 7월 27일
Dear Guest, Thank you for choosing Solymar Soma Beach and thank you for your feedback. Best Regards, Solymar Soma Beach.

10/10 - 훌륭해요

Eduard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 7박 숙박함
답변 제공: Hany Elalfy General Manager 님, 2022년 5월 23일
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

10/10 - 훌륭해요

Sahit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Einfach alles top wir werden wieder kommen
2022년 4월에 7박 숙박함
답변 제공: Hany Elalfy 님, 2022년 4월 19일
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

8/10 - 좋아요

Katrin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr motiviertes, bemühtes Personal. Viel zu viel Wäsche, aus meiner Sicht nicht nötig tgl. alle Handtücher auszutauschen.
2022년 3월에 9박 숙박함
답변 제공: Hany Elalfy 님, 2022년 4월 9일
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

10/10 - 훌륭해요

Rebeca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb service, clean hotel, and nice food. Could not have chosen better
2022년 3월에 14박 숙박함
답변 제공: Hany Elalfy 님, 2022년 4월 6일
Dear Ms. Rebeca, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 - 훌륭해요

Tanja

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gutes Essen für Ägypten. Personal überfreundlich. Animateure sehr herzlich und lustig
2022년 3월에 7박 숙박함
답변 제공: Hany Elalfy 님, 2022년 4월 2일
Dear Ms.Tanja, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Urlaub unter Freunden
Das Personal war zu jeder Zeit absolut zuvorkommend, freundlich und hilfsbereit. Es war sofort das Gefühl vorhanden unter Freunden zu sein. Sonderwünsche wurden sofort versucht zu erfüllen, hier auch nochmal ein besonderes Dankeschön an meinen persönlichen Ansprechpartner / Reiseleiter im Hotel, der alles möglich macht. Auch der Transfer / Transport meiner Surfausrüstung zum Planet-Sports Kite/Surfschule wurde sofort ohne weiteres Zutun organisiert. Abgerundet wurde der Aufenthalt von dem sehr ansprechenden Essenangebot - hier ist für jeden was dabei.
2022년 3월에 8박 숙박함
답변 제공: Morsi Ali 님, 2022년 3월 27일
Sehr geehrte Gäste, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

8/10 - 좋아요

Joachim

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr zusammengepfercht, viele leute auf wenig raum..
2022년 2월에 7박 숙박함
답변 제공: Hany Elalfy 님, 2022년 3월 8일
Sehr geehrte Gäste, Vielen Dank, dass Sie sich für Solymar Soma Beach entschieden haben, und vielen Dank für Ihr Feedback. Beste Grüße, Solymar Soma Beach

10/10 - 훌륭해요

Sayan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solymar - top hotel
Приятный по всех отношениях отель, чистый, ухоженный, спокойный и современный. Еда вкусная и разнообразная (спасибо поварам и всем Шеф - поварам). Сервис - на самом высшем уровне. Персонал, дружелюбный и приветливый, оперативно решает все возникшие вопросы, особенно менеджеры по работе с гостями: Мисс Люба, Мистер Салех и Мистер Рахим. Аниматоры - (особенно Мистер Нуну и Мистер Омар) постоянно в движении, всегда с гостями, не дают заскучать. Берег - пологий, для детей самое то, пляж - чистый, песчаный Этот отель - один из лучших в Египте✌️
2022년 1월에 10박 숙박함
답변 제공: Hany Elalfy 님, 2022년 2월 1일
Уважаемый Саян, Благодарим вас за выбор Solymar Soma Beach для вашего отдыха. Мы были рады узнать, что у вас был отличный отдых с нами, и спасибо, что нашли время написать положительные отзывы о нашем сервисе и услугах. Ваши комментарии будут немедленно переданы в конкретные отделы. Мы хотели бы иметь возможность приветствовать вас в нашем отеле вновь. Sincerely, Hany Elalfy General Manager

8/10 - 좋아요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fab fab fab hotel- would highly recommend
We had a family room - was clean big and spacious -unfortunately no WiFi in rooms we knew this before staying - available in public areas and on the balcony of the room. We had the all inclusive package food choice was amazing and even had 2 on-site a la carte restaurants (oriental and Italian) all local liquor included as well and you can pay extra for the imported stuff. Rooms cleaned daily - hotel had its own private beach and multiple pools - loads of relaxation space outside and the animation team were fab- always trying to get us involved in everything. Fab fab fabbbb hotel!!
2022년 1월에 6박 숙박함
답변 제공: Hany Elalfy 님, 2022년 1월 12일
Dear Michelle, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 - 훌륭해요

Daniela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren insgesamt 10 Tage im Hotel und haben es keine Sekunde bereut, dieses Hotel gewählt zu haben. Die Mitarbeiter sind sehr aufmerksam und der Service ist super. Zimmer waren sauber und beim Essen ist auch immer für jeden etwas leckeres dabei. Es gibt immer etwas das frisch rausgebraten wird, wenn man länger bleibt, leidet allerdings etwas die Abwechslung.
2021년 11월에 10박 숙박함
답변 제공: Hany Elalfy 님, 2021년 12월 28일
Liebe Daniela, Vielen herzlichen Dank für Ihre super Bewertung! Es ist für uns ein riesen Kompliment zu hören, dass Sie sich so wohl bei uns gefühlt haben. Kommen Sie doch mal wieder, wir würden uns sehr freuen. Bis dahin wünsche ich Ihnen eine schöne Zeit und verbleibe mit herzlichen Grüßen aus Solymar Soma Beach. Hany Elalfy General Manager

10/10 - 훌륭해요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dream Trip
The best hotel I ever stayed. It should be 5 starts and not only 4 stars. The staff is 10/10, they are always smiling and you can feel how much they love to work at Solymar. This is definitely a place you can call home. My fiancee and I spent 8 nights at this place and we will never forget. The food is amazing and fresh, the food is wonderful and fresh, the drinks are great too especially at the bar which is open 24/7. And last but not least, Rahim is the executive manager who gave us all the support during our stay. He went above and beyond to provide us the best holidays, our most impossible requests he made it happen and always with so much excellence. Thanks for everything Solymar family, we'll see you soon.
2021년 12월에 8박 숙박함
답변 제공: Hany Elalfy 님, 2021년 12월 27일
Dear Elisa, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 - 훌륭해요

Sayan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отличный отель
Великолепное место для отдыха, сервис, еда, обслуживание - 10 баллов из 10. Отель очень чистый, официанты, бармены, аниматоры, персонал - приветливый, вежливый, стараются сделать так, чтобы ваш отдых был на высшем уровне. Выбирайте этот отель, тут все замечательно.
2021년 11월에 17박 숙박함
답변 제공: Hany Elalfy 님, 2021년 12월 26일
Уважаемый Саян, Благодарим вас за выбор Solymar Soma Beach для вашего отдыха. Мы были рады узнать, что у вас был отличный отдых с нами, и спасибо, что нашли время написать положительные отзывы о нашем сервисе и услугах. Ваши комментарии будут немедленно переданы в конкретные отделы. Мы хотели бы иметь возможность приветствовать вас в нашем отеле вновь. Sincerely, Hany Elalfy General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 7박 숙박함
답변 제공: Hany Elalfy 님, 2021년 12월 11일
Dear Guest, thank you very much for evaluating your stay with us and giving us a mark.

10/10 - 훌륭해요

Caroline

2021년 11월에 3박 숙박함
답변 제공: Morsi ali 님, 2022년 7월 20일
Dear Ms. Caroline Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

10/10 - 훌륭해요

Mikail

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel, very friendly staff members. Abd el Rahim took very good care of us, and was always there to help when we had a problem.
2021년 11월에 5박 숙박함
답변 제공: Hany Elalfy 님, 2021년 11월 28일
Dear Guest, The Solymar Soma Beach team and I would like to thank you for your positive remarks and your friendly comments. We are very pleased to learn that you felt comfortable and that you were satisfied with everything in the Hotel. Thank you that you were our guest, allowing us to create a lovely holiday for you. We are looking forward to welcoming you again. Cordial greetings from Solymar Soma Beach

6/10 - 괜찮아요

martin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Ok
2021년 11월에 2박 숙박함
답변 제공: General Manager 님, 2021년 11월 23일
Dear Martin, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

8/10 - 좋아요

martin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
war ein guter Familienurlaub
2021년 11월에 3박 숙박함
답변 제공: General Manager 님, 2021년 11월 23일
Dear Martin, Thank you for choosing to stay in Solymar Soma Beach and for sharing your kind feedback. We are pleased to learn, that you enjoyed your vacation with us and were satisfied with our services and facilities. Thank you once again and we look forward to welcoming you soon back! Sincerely, General Manager Hany Elalfy

8/10 - 좋아요

Jeannine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliches Personal, guter Service am Beach und auch im Hauptrestaurant. Die Anlage und der Strand waren sauber und übersichtlich. Das Personal war bemüht, die Wünsche der Gäste zu erfüllen und "Fehler" zu beheben - so erhielten wir mehrere neue Kühlschränke, wobei es jeweils nicht am Kühlschrank lag, sondern an der Steckdose. Weiter ging jeweils in der Nacht die Klimaanlage an, ohne, dass wir diese betätigten, dies konnte leider nicht behoben werden. Das Personal nahm dies jedoch entgegen und versuchte das Möglichste.
2021년 11월에 5박 숙박함
답변 제공: Hany Elalfy 님, 2021년 11월 17일
Dear Jeannine, Thank you for your feedback and for taking the time to share your impressions. It is very important to the entire Solymar + Soma Beach to offer each guest a perfect holiday experience. We are happy to record your comments in order to expand and improve our service in the future. Please be assured that your comments have been shared with the responsible department heads. Best Regards Hany Elalfy General Manager