스튜디오, 퀸사이즈침대 2개, 금연 | 책상, 다리미/다리미판, 무료 WiFi, 침대 시트

익스텐디드 스테이 아메리카 스위트 뉴어크 우드브리지 여행 후기

2.5 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 1003개 이용 후기 중 252개" "
평점 8 - 좋아요. 1003개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 180개" "
평점 4 - 별로예요. 1003개 이용 후기 중 139개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 207개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Maricela

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

8/10 - 좋아요

Ivy-Marie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff excellence and pet friendly.
2024년 4월에 9박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 4일
Dear Ivy-Marie, Thank you for your kind summary of your stay at Extended Stay America. It is a pleasure to see that you enjoyed our pet-friendly accommodations and appreciated our devoted staff members. Our goal is to provide an exceptional experience for our guests, and we're glad we hit our mark during your stay. We loved having you as our guest, and we hope that we are the first hotel you think of when you revisit Newark.Sincerely,Hotel Management

10/10 - 훌륭해요

Salvador 님, Monroe Township

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking
2024년 4월에 1박 숙박함

4/10 - 별로예요

MARIE GERTHA

2024년 4월에 2박 숙박함

8/10 - 좋아요

Wilnelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Darlene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my second time staying at this location. The staff was super friendly and accommodating. The rooms were updated and clean! Will stay there again.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 27일
Dear Darlene, Thank you for choosing Extended Stay America! We are delighted to welcome you back for your second stay at our hotel! Your loyalty means a great deal to us, and we are thrilled that you found our staff friendly, rooms updated, and clean. We appreciate your continued support and look forward to providing you with another exceptional experience on your next visit.Sincerely,Hotel Management

10/10 - 훌륭해요

Oleg

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Kissy

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Zhane

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I came in on the April 13 and I book a room for April 12-15 and I didn’t get to stay cause they say it’s a no show so how do I get the money back for this room
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 21일
Dear Zhane, Thank you for sharing your review. We are sorry about the inconvenience you experienced with your reservation. If your reservation was made through a third-party booking platform, we recommend that you reach out to them directly, and they will be happy to assist you with your refund. However, our team is also available if you need any other assistance. We value your patronage and look forward to hosting you in the future. Sincerely,Hotel Management

8/10 - 좋아요

Ivy-Marie

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Location
2024년 4월에 9박 숙박함

4/10 - 별로예요

Kizzy

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The bathroom shower was really dirty needs to be remodeled and the hallway light was too dem needs more lighting and new carpet plus the room didn’t have a garbage can
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 17일
Dear Kizzy, Thank you for sharing your feedback with us. We apologize for the cleanliness issues in the bathroom and any inconvenience caused. Your comments are invaluable, and we'll ensure they're shared with our housekeeping team to address promptly. We'll also assess the lighting in the hallway and ensure it meets our guests' needs. Additionally, we'll address the lack of a garbage can in the room. We're committed to making the necessary improvements for a more comfortable stay. We appreciate your input and hope to welcome you back for a better experience in the future.Sincerely,Hotel Management

6/10 - 괜찮아요

Bakya

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ok
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Dear Bakya, Thank you for sharing your feedback with us. We are glad your stay was enjoyable. We strive to provide an exceptional experience for all our guests and apologize if we fall short of your expectations. Your input is valuable to us, and we hope to welcome you back for a more memorable stay in the future.Sincerely,Hotel Management

8/10 - 좋아요

Ivy-Marie

2024년 3월에 9박 숙박함

8/10 - 좋아요

Ivy-Marie

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Limited Kitchen supplies.
2024년 3월에 7박 숙박함

8/10 - 좋아요

Alex

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Facility needs some improvements
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear Alex, Thank you for choosing Extended Stay America. We appreciate your feedback regarding our facility. We continuously strive to enhance our guests' experience and are committed to addressing any areas that need improvement. Your input is valuable to us as we work towards providing a better stay for all our guests. Thank you for bringing this to our attention, and we hope to welcome you back in the future to experience the positive changes we make.Sincerely,Hotel Management

2/10 - 너무 별로예요

Paula 님, Penns Grove

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was terrible Room smelled like pee Shower rod was broken Shower leaked water all over the floor because the curtain rod. Bathroom didn’t drain and the repair guy never came Asked for linens They kept saying had none Ppl where letting there kids run up and down the halls all hrs. There where ppl above us as well Jumping up and down All heard two nights straight Management did call them. Have a son that’s special needs and has epilepsy Had two seizures there at the hotel due to the noise and not getting any sleep Never stopped Instead of giving us a free night or anything because of this We just ended up checking out a day early The room is 101 if anyone gets it Hotel and management F F F F
2024년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 8일
Dear Paula, Thank you for choosing us. We sincerely apologize for the disappointing experience you encountered during your stay. Your feedback is concerning, and we regret any inconvenience caused by the issues with the room and noise disturbances. Please know that we take your comments seriously and will address them with our team to prevent such incidents from happening in the future. We apologize for falling short of your expectations and understand the importance of a comfortable and peaceful stay, especially given your son's unique needs. We regret that we could not provide a satisfactory resolution during your stay. We appreciate your feedback and hope you'll consider giving us another chance to provide you with a better experience.Sincerely,Hotel Management

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Maridell

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Needs a little update specifically the tub over all not bad
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Carla

연인과의 여행
Would come back again! Clean!
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 1일
Dear Carla, Thank you for choosing Extended Stay America and sharing your experience. We're thrilled to read that you enjoyed your stay and found our hotel to be clean. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management

6/10 - 괜찮아요

Carlos

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
My stay was ok. The employees ,except for one, were very helpful and friendly. There’s that person that made it challenging to talk and ask.
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 1일
Dear Carlos, Thank you for staying with us and sharing your review. We're glad that your stay was satisfactory overall and that most of our employees provided helpful and friendly service. However, we apologize for any challenges you faced due to the behavior of one team member. Providing excellent customer service is our priority, and we'll address this issue internally to ensure consistent and positive interactions with all our guests. We appreciate your feedback and hope you will consider giving us a second chance to provide you with the hospitality you deserve.Sincerely,Hotel Management

6/10 - 괜찮아요

SHIRLEY

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dogs barking in room at 4 in the morning. We were placed on the animal floor😂 no tv. Front desk lady needs to be more pleasant
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 30일
Dear SHIRLEY, Thank you for bringing this matter to our attention. We sincerely apologize for the disturbance caused by the dogs in the animal floor. We will ensure to address this issue promptly to prevent any future inconvenience. Regarding your experience with our front desk staff, we deeply regret any lapse in service and assure you that we will work diligently to improve our team's demeanor and hospitality. Your feedback is invaluable to us, and we appreciate your patience and understanding. Please allow us another chance to exceed your expectations in the future. Sincerely,Hotel Management

6/10 - 괜찮아요

Fidelia

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Abdoulaye

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t recommend this hotel for anyone,its dirty,noisy at every time,no real breakfast,is old and broken,it smells bad.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 12일
Dear Abdoulaye, Thank you for sharing your thoughts. We sincerely apologize for any inconvenience you experienced, especially concerning cleanliness and our complimentary grab-and-go breakfast service. Your feedback is invaluable, and we take it seriously as we strive to enhance our offerings. We also appreciate your observations about the need for updates, and we want to assure you that our commitment is to provide a refreshed and comfortable environment for our guests. We would appreciate it if you would give us another opportunity to exceed your expectations in the future.Sincerely,Hotel Management

6/10 - 괜찮아요

Manal

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 11박 숙박함

10/10 - 훌륭해요

Gregorix

2024년 3월에 1박 숙박함

4/10 - 별로예요

Markila Ariel Triniese

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Steve

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Yesenia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice studio apartment feel.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 18일
Dear Christopher, We're thrilled to hear that you enjoyed the studio apartment feel during your stay at Extended Stay America! Providing a comfortable and welcoming atmosphere is our goal, and we appreciate your positive feedback. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Hotel Management

2/10 - 너무 별로예요

Sulaiman

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It old and dirty
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 15일
Dear Sulaiman, Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay. Our team takes cleanliness seriously, and we regret falling short of your expectations. Your feedback is valuable, and we will address this matter to ensure improvements in our services. We appreciate your honesty and hope you will consider giving us another opportunity to provide you with a more positive experience in the future. Sincerely,Hotel Management

10/10 - 훌륭해요

Regina 님, Carteret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here a few times before. The staff is very helpful. Check-in is quick.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Faith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

8/10 - 좋아요

Enouce

좋아요: 청결 상태
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Maria 님, Kissimmee

I don’t that will go back to that hotel
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 1일
Dear Maria, Thank you for sharing your review. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Hotel Management

8/10 - 좋아요

Alexander

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Byron

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms whats not even close looking like the advertised one, its says breakfast included it but only like coffe and cookies sitting by the front desk window, the room inside was very pooly maintain, with things about to fall apart, it was not pleasent to be there
2024년 1월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 31일
Dear Byron, We sincerely apologize for falling short of your expectations during your stay. Your feedback regarding the discrepancy in room appearance, limited breakfast offerings, and the overall condition of the room is disheartening. We take your comments seriously and assure you that our team will address these concerns to enhance the guest experience. Your insights are invaluable, and we hope you'll consider providing us with another opportunity to deliver a more pleasant stay in the future. Sincerely,Hotel Management

8/10 - 좋아요

Bea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and good food options nearby
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 25일
Dear David, Thank you for sharing feedback regarding your stay at Extended Stay America and highlighting our convenient location. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. Thank you for including us in your travel plans. We invite you to stay with us again the next time you visit the city.Sincerely,Hotel Management

8/10 - 좋아요

Eldiiar

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Catrina

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never again will I stay here
2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 20일
Dear Catrina, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The draperies did not close. Being on the ground floor with the window facing the parking lot I was not happy
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean or not to clean
When my boyfriend arrived for his overnight stay, he went into the room to find the bed not made from the previous guest and 3 used towels on the bathroom floor. When he addressed it with the front desk, they all but said oh well. I am extremely disappointed that they didn’t offer to move him to a clean unused room. We travel a lot. He is young, and i feel as though they took advantage of him. I would appreciate for someone to reach out please.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 19일
Dear Anthony, Thank you for choosing us. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The woman at the front desk remembered me from previous stays and is all smiles and helpful. I love the simple desk, the soft chair near the bed and multiple pillows. The cabinet near the sink for the garbage pail is falling apart from repeated use. Other than that one thing ive stayed here many times and its consistently great.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 19일
Dear Joseph, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

10/10 - 훌륭해요

KEVIN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my time there and I got much needed sleep and rest. If I stayed in Woodbridge again I will stay at extended stay.
2024년 1월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 18일
Dear KEVIN, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. We're thrilled to read that you enjoyed your time with us and got the much-needed sleep and rest. Your comfort is our top priority, and we're pleased to have provided you with a positive experience. If you find yourself in Woodbridge again, we would be delighted to welcome you back for another enjoyable stay.Sincerely,Hotel Management

10/10 - 훌륭해요

Edgar

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Hasnain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Emely

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
First they gave me a key for a room that wasn't even clean. Then they gave me a room that was not really clean. There was hair all over the bottom of the toilet. They need to update those rooms . It was just nasty.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 11일
Dear Emely, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. Please return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management

8/10 - 좋아요

Susana 님, Taylor

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could be cleaner & staff could be more attentive
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ujang

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함