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"Clean and friendly staff"

"Good for everything 👍"

"The Grand club room was spacious and with nice view from the 61st Floor. Breakfast had a good variety and taste delicious. There is a mall with direct access from hotel lift lobby. Wuyi shopping district and metro station is within walking distance from hotel. The happy hour had a very good spread and food taste good too. Would definitely stay here again when we come to Changsha ."

"My stay at JW Marriott Hotel Zhengzhou was mixed. There were some genuinely positive aspects, especially the front desk staff and housekeeping team, but there were also several disappointing experiences that affected my overall impression. The first negative impression happened on our arrival day. We had two very large pieces of luggage, and the first thing I remember is that the doorman saw us and seemed to run back into the building instead of helping us. At first, I thought maybe they were not actually hotel staff. But after staying for multiple days, it seemed clear that they were hotel workers. I am still not sure why they reacted that way. Maybe it was because our luggage was oversized, or because we arrived in a dirty cargo vehicle instead of a luxury sedan. A similar situation happened again on another day. My friend and I were in Zhengzhou for some cycling activities, and one day we rode more than 100 km. After such a long ride, we were extremely exhausted. Because it was difficult to find a vehicle that could fit two bicycles, we had to call another cargo van to bring us back to the hotel. When we arrived at the hotel entrance, the doorman approached the driver and tried to direct us to the basement for unloading. It did not feel welcoming at all. Since it was already nighttime and we were completely worn out, we really just wanted to get out of the vehicle at the front door and return to our room. The hotel’s location was also not ideal for the kind of trip we w"

"Staff pleasant polite Breakfast fresh Spa excellent. Great arrangement from staff hotel"

"Good cleaning staff Ran out of food everyday at buffet Poor help with getting a early morning taxi almost missed our train Front desk attendant and security could not get us a taxi so a stranger helped us 😡"

"Very clean hotel with big rooms, shuttle service to and from airport and some attractions. Annie was great and was available via WhatsApp if whatever we needed! Great experience "

"Unbeatable location with incredible views. A quick taxi ride to West Street but lovely and tranquil away from the hubbub. A beautiful and interesting and very well designed property. The staff were all warm and friendly and welcoming. Excellent high quality breakfast in a beautiful setting. I definitely recommend this hotel as the place to stay in Yangshuo, especially if you prefer to share a space with like-minded independent travelers. "

"Very good location in Guilin - able to walk to most of the main city sites. "