“The check-in was the terrible part about our stay. I have stayed in 100's of hotels and never experienced anything like this. Our party of 11 arrived (4 rooms) Lady at the front desk just stared at me. I told her we needed to check in. I handed her my ID and she told me she only had 3 rooms for me. I showed her my conf that had 4 rooms. She said someone else checked into 1 of our rooms so she only had 3. I told her we just arrived in town, if someone checked into 1 of our rooms, it wasn't us....
“It was well taken care of, the staff were friendly and helpful.
There were shops close by and it was close to the highway for easy access to get back home.”
“Room was supposed to be handicapped accessible. Although had shown on web room reserved was equipped for disabled. First time out of three other stays during this trip. Location said it was Expedia’s fault. ?????”
“Cleanliness in the bathroom could have been way better. They need to train their staff to clean in the corners of the room and to dust on top of things. The beds were comfortable and linen's were clean. The bathroom also needed to be maintained better.”
“The staff were great! Sara the breakfast lady was super friendly. The bathroom had wallpaper peeling off and no exhaust fan. Toilet paper was thin not the nice angel soft we had at another Hampton. Breakfast was very good, lots of options. The luggage carriers disappeared or someone was lazy and didn’t put them back where they belong.”