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"Wanted to charge a fee to check out one hour later. Ridiculous for the amount I spent on that room."

"I enjoy my stay. I’ll definitely be back! Loved the pink so much! "

"Shower sucked no pressure. Rest of the stay was excellent. "

"The road noise was substantial and reduced my ability to sleep. Upon check in there was no shampoo holder in the shower. I called but housekeeping didn’t understand. I talked to the woman in the hall who was able to help me. Overall the room was spacious and cleanish but the bathroom had old nail polish smeared on the floor and it was relatively dated and worn. No part of this stay was luxury. Even the check in system did not allow me to enter and awards number and I later had to stand through the line to get it accomplished. The pool was not open. My key did not allow me access to Paris as advertised. Once there I could not even use a lounge chair without paying which is absurd. "

"Elevators are a mess too many hidden fees and parking sooo far"

"Loved our stay here! Room was very large, spacious and clean! "

"Definitely an older property which has not been updated, no fridge in room, the mirror was broken in bathroom, the shower pressure could take skin off it was so brutal, not very good signage for where things are. Some of pool staff were great but servers barely came aroumd and it took forever to get drinks."

"After switching rooms due to a sewage , like smell in our room and a missing souvenir cup. My frustrations went through the roof , but the security staff member and the front dest workers was so helpful and understanding it kept me at ease. "

"Clean room and the staff cleaning were very helpful "