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Simple clean hotel in a quiet area of Concepcion — need to taxi or have a car as not much nearby, but the hotel restaurant was very reasonable and good

Very activity focused, friendly staff, great food and very unkept property

This was one of the best hotels I have ever stayed at and I have stayed in many 5 star hotels. From the staff, to the grounds, to the ameneties, this place is impeccable. We felt completely taken care of by the staff. The entire process was absolutely wonderful

We enjoyed the atmosphere, food, facilities and landscape. The rooms and common areas show a nice design. We enjoyed the sauna and spa. The cuisine must be one of the best in the area with a pleasant atmosphere in the dining room and bar, always accompanied by a careful attention. The hotel's location is fantastic with views of the lake, city and volcanoes that is privileged. A highly recommendable experience.

Nuestra estadía en el Hotel CasaEstablo superó todas las expectativas. La habitación es amplia, muy cómoda y ofrece una vista espectacular hacia el Lago Villarrica. Nos pareció un detalle genial el concepto del bar de la honestidad 🍻. Además, la bienvenida de Dalí y Pipa le dan un toque único y hogareño al lugar. El desayuno es sencillo pero muy rico y fresco. Lo mejor de todo es, sin duda, la calidez de todo el personal; un agradecimiento especial a Rocío por ser tan simpática, amable y...

Great secluded location and the dinners were fantastic.

Friendly staff, great service, clean rooms, tasty food…

We loved the indoor pool.

Perfect location, nicest views

The people working there ware friendly and helpful. The pool area is great, I wish the wood tub was open. One of the things i didnt like was the state of the bathrooms, there are broken and unmatched doors handles.

Great facility and, more importantly, the people working there. I have a flight at 6 AM, and despite not asking to go, breakfast was ready, as well as constant contact with the taxi to avoid delays. Great night crew and outstanding facilities.

Na

Todo muy bien

The bed wasnt that confortable, also was tilted towars the headbord, making it a bit akward to sleep on

Great breakfast! Clean room and overall good experience. Staff could be more friendly but they were helpful.