“Surprise!! I got room 249 with a view of the roof! No forewarning until I checked in. The front desk only offered up charges for a room change. No other considerations offered. Hotel says coffee served in the lobbby 5:00-9:00 AM the morning I was there NO coffee along with a 20 minute wait. The reason I stay at the lodge and the Inn, is so I don’t worry about things.”
“During the booking process, I understood the total, including taxes, to be approximately $120 before applying my $24 in OneKeyCash. I therefore expected to pay around $96.
However, my confirmation shows:
Room rate: $127.39
Taxes: $16.56
OneKeyCash applied: −$24.00
Final total: $119.95
Although the receipt shows the $24 deduction, the way the price was presented led me to expect a further reduction from approximately $120. Instead, I used my rewards and still paid nearly $120. This felt like a...
“Everything was great. A little disappointed no indoor fitness facility, but the Parks&Rec they offered in lieu of was very nice. Staff was helpful and friendly. Rooms were very comfortable and cozy. Great location downtown. Loved our stay!”