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"Tried to use the pullout coach, when we did there was a worm of some sort inside the bed. The bubble ceiling was literally falling down in the bathroom and well as having either mold or mildew, it was black. Needed towels and some trash bags, apparently they don’t deliver to your room, made you go dow to the 1st to get them and then they had to go elsewhere to get them. Supposed to be smoke free, numerous time there were smelling cigarette smoke along with POT blowing right into our room, hard to keep the door open. I told the front and they said they would do something, must not have as it kept happening. Hot tub was out of service which was a huge disappointment. Staff were fine. The view of course was great but you could easily get that from a lot of the other hotels near this one. "

"Ocean view was great, breakfast was very worth the stay. Did find blood smeared on the walls near the bathroom and in the bathroom. The lock to the balcony was broke. Our first night, which was Saturday night was very loud. The live music was a terrible punk band that was just screaming and pounding drums. The bar music was not something everyone would want to hear in their room until all hours of the nights. After a long day having fun, would’ve been nice to get some rest and my daughter was not able to fall asleep, as well as I was hearing thump thump to bass for hours. We won’t be staying here again due to this. Overall the hotel was good. Just didn’t give the most family friendly vibe with a 4 year old."

"Great"

"Honestly, we felt manipulated. We chose to stay here for the waterpark in which we found out after checking in that it is seperate and not apart of the hotel and tickets had to be bought. This was not that clear to us when we paid for the room we had. We would have definitely stayed somewhere elsefor the cost. Could have stayed where we were. Other than that the staff was very friendly and the room was spacious. "

"This was a clean hotel. No musty smells, comfortable beds, clean. Kids enjoyed hot chocolate downstairs in the evening. Only “meh” concern was they seemed to not refill the breakfast area. There tend to be early breakfast eaters because of the tournaments nearby. Didn’t seem to keep up with the bar, so by 8am it was wiped out. Otherwise, we loved the place."

"I"

"Very clean room , not far from the park pier and quiet location ! No complaints at all , breakfast was good ! "

"Nice area close to the cruise port & restaurants. The garage was a bit confusing, and the black lady checking us in was in a hurry - she took the time to explain to the couple in front of us but could not even tell us where the elevator was….maybe she had to go to the restroom SMH! The room was nice & facing the riverfront. Will stay here again. "

"Great"